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iOS Idle Message
What is with the new iOS idle message that can't be turned off? VPN is connected and I'm constantly doing stuff with my phone yet I get this popup message akin to "you haven't been doing anything for an hour so maybe you should disconnect VPN." How do I turn this off? Bitdefender VPN for iOS v. 2.3.24.5 iOS v. 26.5 iPhone…
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Stopping automatic scanning on an external hard drive
This issue could be a sequel to the previous one I posted. After the updating to the latest version of Bitdefender, I noticed that its behavior regarding drive scanning has changed. Bitdefender now seems to automatically scan the external hard drive connected to my computer unexpectedly, without my consent. As the relevant…
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Inquiry regarding the safety of "Camomile" software for CPU undervolting/underclocking
Dear Bitdefender / Experts, I hope this message finds you well. While searching for solutions to reduce my laptop's CPU temperature, I came across an open-source software called Camomile (used for lowering CPU frequency/underclocking to reduce heat). Before running it on my system, I wanted to consult your expertise: Is…
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Invalidated security certificate when using Outlook via gmail
I am getting an invalid security certificate and have been getting it a while.. This morning for one article I found said I had malware and it needed to be removed. CertMgr > certificates > Untrusted Certificates and delete the certificate. Then uninstall and reinstall Bitdefender.. Because it wouldn't uninstall, I had to…
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Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
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BD Mobile Security: Bitdefender Central Reports False Alerts. Any Help?
Hello everyone :) This is my first post ever on this forum in general so go easy on me ^-^ I only have one remark to make and one more specific question / issue for you. To get the former out of the way: The frequent and repetitive notification on my phone originating from Bitdefender Security promoting the Bitdefender VPN…
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Ransomware Remediation: How can I switch on Ransomware Remediation?
I am not the only one who is not able to switch on Ransomware Remediation. When I try it the button always switches back and stays gray. I tried it also with the administrator, but also with no success. I hope anybody can help me. Thank you Francesco
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Regarding the Availability of Bitdefender Personal Edition Virus Definitions and Cloud Features in Mainland China
I am currently studying at a university in Hong Kong and am about to graduate and return to mainland China. I am currently using a Bitdefender personal product (Antivirus Plus) in mainland China and would like to ask: 1. Are virus definition updates stable and accessible in Mainland China? Will there be frequent connection…
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BD seems to have crashed on my laptop
Hi, Rather worryingly, BD seems to have crashed on my macbook laptop and despite signing in multiple times it keeps asking for an "activation code" without which, it seems, it wil not function. I also now see TWO icons for BD in my bar, both showing not functioning. I am always uneasy when security capabilities fail, so…
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Google search on Mac no longer works with Bitdefender running
When Bitdefender Shield Is active, Google search don´t work. It is a problem on both Mac and iPhone. And both in Safari and Firefox. Started on my iPhone some time ago, is now also a problem on Mac and MacBook. What to do ?
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Email client security warning - "The certificate for imap.gmail.com does not come from a trusted source"
Hello. Lately, for no apparent reason, I’ve been getting a security warning from email client I'm using (Thunderbird): "The certificate for imap.gmail.com does not come from a trusted source" This notification appears only for my Google accounts. Could Bitdefender Antivirus be causing this? Or is this a security alert…
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The option to scan flash drives no longer appears
Recently (possibly following a recent update), Bitdefender antivirus no longer prompts users to scan USB drives, as it did previously. The options in the settings are enabled to prompt a scan each time. How can I fix this? Thank you.
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The Auto Game Mod & The full Screen
i ld like to request to change the game mod mechanism due to a valid reason , bitdefender should switch to the game mod automatically even the game is not in the full screen mod, cuz the pc requires the same optimization regardless of the full screen mod.
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Please consider adding Ukrainian language support
Hi Bitdefender Team, I have been using Bitdefender for a while and I really appreciate the level of protection it provides for my system. However, I noticed that the interface is currently missing Ukrainian language support. With a large and growing community of users in Ukraine, having a native localized interface would…
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Why does the Bitdefender Central app show that my device is inactive?
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Unable to eject time machine under Tahoe - "one or more programs..." (Bitdefender scanning)
As far as I can tell Bitdefender is scanning my USB Time Machine drives on my Macbook Pro running Tahoe 26.4.1. If I drag the USB drive to the Exceptions what happens is it only blocks that particular day's sub-directory in the Time Machine USB drive, not the whole external drive. Time machine only created daily…
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Activation code - How to install Bitdefender on other devices
I have bitdefender total security that I can install on 5 devices. When I downloaded it on my other laptop, it is asking me activation code. I have attached a snapshot.. I bought it online.. and I don't have such code. I don't need it because I can install it on 5 devices. How to proceed?
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Delete discussions from Expert Community
Would someone please tell how to delete my old discussions that are from over a year ago and still in my notifications, I am sure there is a simple way to do this but I am at a loss to find the answer. Thank you
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B.D.'s app password is malfunctioning
when i check the the box '' disable the password for the current session '' nothing needs password again even the app is closed. it is not a normal password behavior , closing the app should lock the bitdefender's critical settings again because the session ends with closing the app. plz guide about the fix.
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Advance threat Defense ( adding a folder process )
Within this section the interface remains unresponsive and fails to provide a save option when attempting to add a folder to the exemption list. The software should explicitly indicate that enclosing the directory path in quotation marks at the beginning and end is required for the folder to be successfully added.
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Work Profile
Do i need to add an application here or it ll work auto? Bitdefender's Game Mode automatically activates when a game is launched, so the purpose of the Application List remains unclear. Furthermore, I'm unable to add the Windows 10 Store version of CapCut to this list, as it's not discoverable in the search. What is the…
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Bitdefender settings are out of order
The "Run minimized" feature is malfunctioning within the manually selected "Game Mode" profile. Specifically, when executing a game in full-screen mode, the system crashes and the quick scan interface forces itself into the foreground, completely overriding the active "run minimized" configuration. Can a scheduled…
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iOS 26.5 does not sync passwords
I have been unable to have passwords in Windows using Chrome get sync'd to my iPhone. I have to enter them on both devices or change passwords for websites when I update the password on both. This is getting really old. This has been an issue since iOS 26.0 came out. Any suggestions? Other password managers have a Sync…
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Security/privacy for browsers
Hi All, While certain BD capabilities are only able to be used on the major browsers and email service providers, I AM able to utilise BD "traffic light" and "anti-tracking" on Brave browser. I also use DuckDuckGo browser, however, but (probably displaying laughable ignorance) do not see how to add those extensions to DDG…
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VPN Windows 11 - "Keep-alive" notifications and the difference between VPN 1 and VPN 2
Yesterday I received an update for my VPN I received Version 27.3.3.6 (I see that version 27.3.3.5 was released Apr. 27/26) so wondering why the version I received is different. I previously had version 27.2.6.2(b). I have Premium VPN that is included in Bitdefender Premium Security. Since the update I have seen to popup…
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Upgrade to Premium Security for the unlimited VPN
I would like to upgrade to Premium Security to get unlimited VPN, but I still have 9 months left on my Total Security subscription. Do I have that option?
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FilterManager Event ID 3 related to Bitdefender Virtual Disk on Windows 11
Hello, I would like to report a reproducible FilterManager event related to the Bitdefender Virtual Disk on my Windows 11 system. After installing Bitdefender Total Security, I consistently observe the following Windows system event: Event ID: 3 Source: Microsoft-Windows-FilterManager Device: \Device\Harddisk4\DR4 Final…
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IPv6 Support for Bitdefender VPN?
When will Bitdefender VPN support dual-stack tunnels? It's pretty disappointing to be in 2025 and not have IPv6 support built into your VPN product. You even have a blog article advocating support from 2023: Why You Need a VPN with IPv6 Support
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over 40gb
Why is my bitdefender over 40 gigabyte? It is the third time I've reinstalling and after few days it gets over 40 gigabyte first time it was over 60gb "windows 11" no idea what to do I'm starting to regret buying bitdefender