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Moving from 3 device to 5 device Total security
I have an active subscription for 3 device and recently purchased a new code for the 5 device version. Can i use this to renew/extend my existing sub early or do i need to wait until my current one expires as they are not identical? thanks
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Email Protection for 2 more accounts
I have Bitdefender Ultimate Security. Email Protection just protect my email address. I want to add 2 more Microsoft 365 email accounts but I only se Remove account and Pause scanning and there is no ADD ACCOUNT. Can you verify if this is a licensing issue or a problem with my account?
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FluentCleaner is Malware - detected by Bitdefender
Hello all, I just downloaded FluentCleaner from GitHub and unpacked the zip file but when I tried to launch the exe file BitDefender quarantined a few DLLs and flagged it as malware… Is it a false positive as I suspect or should I take the threat seriously? The detected threat would be Atc4.Detection, whatever that is…
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I get it that it's necessary to change passwords after a hack but is it necessary to change email address on sites like Amazon?
My financial institution advised changing passwords after insuring that my PC is cleaned of any viruses. I've done this but an Amazon rep recommended that I also change my email address. Is this good advise and why or why not? Thanks!
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A friend said he'd send me an mp3 file. I got this, he's using wetransfer.com. Does this look legit?
Does this look legit, or does it look like a scam?
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Disabled Scam Protection after 3 false positives in 2 day
Sharing this in case others have hit the same issue; screenshot attached. Two of the alerts are from Find my IP, an app I use to log my own IP addresses (VPN). It flagged the same IP notification twice as "Phishing." The third is a Telegram chat message containing the string `rootproject.name`, flagged as "Dangerous."…
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Your Email Address Was Leaked. What Could Actually Happen?
When people hear that their email address appeared in a data breach, the first reaction is often: “It’s only my email. How dangerous can that be?” Email address leaks are often overlooked or not considered important enough by their owners. I mean, what else can happen besides receiving spam? Well, things can take a…
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Bitdefender detections on legit explorer.exe and taskmgr.exe
VirusTotal shows files are all clean yet BD has detections. I added these an exclusions but it did not help until I rebooted for exclusions to take place. Explorer.exe: https://www.virustotal.com/gui/file/80b21e6f70524efd84037a4eda479ddc4bc55c0d6c1a33439b85a554e740f30c/detection Taskmgr:…
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Bitdefender not starting on boot up: Windows 11; iPad Pro (12.9”); MacBook pro M1; and my phone!
Hi, just wondered if anyone has a solution. Also how would go about setting up the VPN from the router. I ask cos I want to be-able to have better protection for my home to include my Xbox X, When I start up my phone/ MacBook Pro M!/ and my windows 11 laptop. Any advice or assistance on this annoying issue, and whether I’m…
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Inquiry: Upcoming Bitdefender features for unpatched/older systems
My device is old, and I rely entirely on Bitdefender Premium Security for its protection. Given Microsoft's recent warnings about the serious risks of delaying updates due to the daily accumulation of security vulnerabilities, are there any new features coming to Bitdefender to enhance the protection of outdated systems…
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Bitdefender missed a zero-day NRD (newly registered domain) - No, it was actually adware
A friend's laptop recently had the Chrome browser "infected" by malicious popups from a Newly Registered Domain (NRD) that escaped Bitdefender detection: [url removed by admin] That domain needs to be added to BD's blocklist.
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Be very careful, this bypassed all security - Google Play Protect Service
This made it's way onto my Android I have tons of security everything is completely up to date and this managed to get on my phone pretending to be the play store asking for my email password it was pretty convincing fortunately it set of alarm bells and led me too it
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Feature Request: Bitdefender VPN Extension for Seamless Browser Integration
After reviewing various Bitdefender products and finding their capabilities outstanding, I am now focusing on Bitdefender VPN. It is available both as part of the Bitdefender antimalware suite and as a standalone product. I think Bitdefender should create extensions for Chrome, Firefox, and Microsoft Edge Chromium. This…
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Unable to install Bitdefender Total Security
Forgive me if I do not use the correct terms as I am Dutch. When I try and open the installation file of Total Security as an administrator, nothing happens, except there is a message on my screen: flow.bitdefender.net is trying to save something Can someone please help
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Why does the Bitdefender Central app show that my device is inactive?
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Firewall blocks: obk.exe, vulnerability.scan.exe, seccenter.exe. Impossible to whitelist.
Hello, If someone already had the similar issue, I would be grateful for shared solutions without suggestion of reinstalling Bitdefender (since I have a lot of custom firewall rules). All the SafePay outgoing connections are blocked with error = ERR_NETWORK_ACCESS_DENIED(138), that means my firewall in alert mode blocks…
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Subscription order scams exposed!
These spammers seem eager to be my friends, always trying to decide what's best for me without making me check anything myself. One even offered me Norton. How thoughtful! Regards
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Think You Found a Bargain? Check This Before You Buy
Summer sales are a great excuse to grab a bargain, but scammers know that too. Fake online shops, misleading ads, phony discount codes, and convincing delivery messages can easily turn an irresistible deal into an expensive mistake. Deal hunters are attractive targets because urgency and excitement can override caution.…
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Why is Bitdefender VPN disconnecting on a Windows PC without reconnecting?
Why would Bitdefender VPN keep disconnecting on a Windows PC and not reconnect? I do not have any other VPN apps on my machine.
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"Your subscription has expired" notification
I get this message but my subscription doesn't expire for 3 more months. "Your subscription has expired". Don't burden your memory with passwords. Renew now for 33% less!
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Feature request (from Kaspersky product)
I randomly created a Kaspersky account to check the features integrated into the Kaspersky product, which can be considered as feedback for the Bitdefender product. 1) AntiBanner & AdBlocker: This feature blocks ads and protects privacy on main web browsers such as Chrome, Edge, and Firefox (for the time being, until it…
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Chrome browser does not work properly with Bitdefender VPN
Hello. Lately, I've been having a problem with the Chrome browser on Windows. When I'm connected to the VPN, searches in particular take a long time—about 40 seconds—and I get the message "This site can't be reached." However, immediately after this screen, the expected results load normally. Is there any way we can fix…
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Product version differs between two machines after update
Hello, I'm currently running Bitdefender Total Security on two different Windows 11 PC. One of the machines is quite old, the other one is much more recent. I updated Bitdefender on the two PC manually (using right click on the icon > update). After updating both machines, I can see the threat database version number is…
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PC app store malware
My Bitdefender Total security did not catch or stop it which blosck PC access. Support was interesed but no follow up. Dangerous. The only solution was to set my Winn 11 pc to a day earlier. How to prevent such attacks? MW
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Sistema apresenta BSOD (APC_INDEX_MISMATCH - 0x00000001) com o processo EPSecurityServ
Descrição do Problema: Sistema Windows 10/11 (build 26100) começou a apresentar telas azuis com o código de erro APC_INDEX_MISMATCH (0x00000001). Análise Técnica: Ao analisar o arquivo de despejo de memória (dump) com o WinDbg, foi possível identificar que o processo ativo no momento da falha era o EPSecurityServ.exe,…
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Checking other email clients OTHER than ONLY Gmail and Outlook
Ok, I don't sign up for discussions often. I just don't - but I feel I need to do so here. I have searched and know this topic has been discussed at various points in time and then… goes away. So I am reviving it - and maybe adding a twist. All cards on the table, I do like most things about Bitdefender. Has it prevented…
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How to Fix Fortnite Error ESP-DIST-001 When Bitdefender is Installed
A patch for this issue is already available in Bitdefender version 27.0.60.341. This update eliminates the need to manually create firewall exceptions for Fortnite and is being rolled out automatically to Bitdefender users over the next few days. https://www.bitdefender.com/consumer/support/answer/134023/
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Fake Shopping Ads on Snapchat: What Bitdefender Labs Found
Bitdefender Labs recently spotted a series of suspicious shopping ads on Snapchat promoting newly registered websites offering massive discounts on products ranging from shoes and handbags to electric bikes and bonsai trees. If you've ever stopped scrolling because an ad promised 80% off or a deal that looked too good to…
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How Scammers Leveraged SpaceX IPO Hype to Target Investors
Bitdefender Labs recently investigated an eight-month campaign that used SpaceX, Elon Musk, artificial intelligence, and investment hype to lure potential investors through SMS messages, social media ads, emails, webinars, and phone calls. If you've ever seen an ad promising exclusive access to a major IPO, an AI-powered…
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Relating to Digital Footprint - links to my email
Hi All, I was very pleased to read this in a BD email: "….Most users discover 200+ services linked to their email, including ones they forgot about. Ready for a quick check? Connect your email now to see your full Digital Footprint and take control of your privacy….". Upon clicking on the link furnished, however, I found…