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I installed Bitdefender on my Android phone, and now I have no sound.
I no longer have any audio/sound on my Android phone. I checked all phone settings and confirmed that sound is turned on. I also checked Protection Status in Bitdefender Security and Allow Notifications is turned on and Alert is selected. I tried restarting my phone and still no sound. Does anyone have any suggestion on…
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Anti-Tracker corrupting Chrome web page
I'm running Windows 11 Pro 23H2 build 22631.2338 with Bitdefender 27.0.18.95 and Google Chrome 117.0.5938.89. Within Chrome, the Bitdefender Anti-Tracker extension is enabled (version 1.4.0.25). Here's a full list of the loaded extensions: When I navigate to https://www.gardenersworld.com/how-to/grow-plants/staking-a-tree/…
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Product Activation in Windows 11
I have reinstalled the product because my bitdefender vpn is not working but after reintalling from central website product is not getting activated and I have unintalled and reinstall the software 3 to 4 times so give me proper suggestion what to do Please reach out to my WhatsApp number [removed by admin] for the…
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password manager installed but can not access menu
Hi, I install the password manager extension for Firefox, and then sign in, but from there the I can't see how I can see that passwords have been added when I log on to a site bt if I try to acces the Locker or men it just sends me to installation again in a loop When I login to a site, it asks if I want to save the…
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Misconfigurations
I got 98% of Misconfigurations while my configurations are right, is there anyone who can help with Misconfigurations scenarios ?
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No Mac Updates in around 48 hours
Running Bitdefender for Mac version 9.3.1.12. When I open the UI and check the notifications, typically will see "Update completed successfully" at least once a day, sometimes multiple times per day. But the last update was near 48 hours ago. When I go to the actions menu and select "Update threat information database" it…
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Bitdefender Free Keeps Asking Me For A Restart To Finalize The Update Process
This problem only started not even half a day yet but the problem is still there even if I restart my pc for like 3/4th time every 10 ish minutes, is there anyway to fix this problem? Thanks.
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Charging for Password Manager
I subscribed for total internet security because it included password manager, why am I now asked to pay extra for this feature? NOT GOOD!
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reinstall software
Hi I installed an antivirus plus and uninstalled it in error and then installed it again, but it says the activation code is expired , so what should i do know?
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Recovery Key for Bit Defender Password Manager
Hello there, I recently signed up and registered my Bitdefender Password Manager a couple days ago. Upon registration, the program suggested to save the Recovery Key in a safe location. However, I don't remember where I saved it. I was able to sign in using the Master Password for the account. Now the only information…
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Unable to Login
Just recently, I have been unable to login to Bitdefender Central. After I have entered username and password, I get a popup asking me to authorise changes to my computer. When I have entered the password, nothing happens. I can repeat the process but nothing happens and I cannot login. IMac late 2013. MacOS 10.13.6. I am…
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Infected Webpage Detected
Hey all, I'm starting a new TTRPG with friends and they sent me this link: https://savaged. us/tools/character-creator/ To create my character. I hope links are allowed btw. And bitdefender has given me this warning: "We blocked this dangerous page for your protection: https://analytics.jdgwf.com/analytics/ Dangerous pages…
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Want to install passwords from chrome but no menu on side of password manager
Trying to import passwords from chrome, but there is no menu on the side of password manager to do so.
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Hosts File
I added QNAP entry 192.168.1.111 to the Hosts File to easily Map Network Drives from the NAS. Unfortunately, Bitdefender keeps changing Mi this entry by adding #. How to prevent this change while keeping the hosts file protected. ?
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Bit defender and latest Thunderbird update 115.2.2
I updated to the latest version of Thunderbird today and apart from other changes. I no longer have the [is spam], [is not spam] etc buttons for bitdefender. How can I get them back? I tried turning off bitdefender in the extensions then turning it back on.
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Dishonest auto-renewal policy
I thought your product was supposed to keep customers safe from online threats. So do you think it is acceptable to take money from a Paypal account with no notification beforehand or afterwards? Even if the answer is yes to the previous question, is it alright to take an automatic payment 209 days before the subscription…
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Install process for VPN is locked at "Bitdefender VPN is configuring" ... more than an hour.
My system .. My VPN system was operating normally but went into a "reconfiguring" loop at some point while I was away from the system. I stopped it, restarted it - then rebooted - multiple times each with no change. Then, I decided to delete & reinstall. I opened control panel, programs, and deleted VPN. Then, to…
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Endpoint Security
We are seeing a few discrepancies in GravityZone. I show some devices as not seen in over a year, however when I look at the client, they show updated. Thank you for any insight as to what i have going on.
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Anti-spam Toolbar in Thunderbird 115 (after upgrading from 102)
I just upgraded Thunderbird from version 102.15.1 to version 115.0. The Bitdefender Anti-spam Toolbar has now disappeared. I suppose that the toolbar was there immediately before the upgrade. I admit I almost never click on it, but it's vaguely reassuring to see there, and I imagine I would have 'sensed' its absence if it…
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Is there any setting in Bitdefender Total Security that'd prevent mapped drives from being accessed?
Hi, I have been running Bitdefender Total Security on my desktop and laptop without issue but today my laptop is no longer able to access mapped drives on my desktop. The only thing changed was my Verizon 5G home internet equipment, I did not modify any Windows 10 or Bitdefender settings. At this moment my desktop is able…
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A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
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Is there an issue with VPN or my understanding of how it works?
I have recently installed Bitdefender Premium security and activated VPN. I am in Canada and I use a website that is restricted to the region I live in... If I am outside of that region then I cannot get access. But when I connect to the closest VPN server to me (which is in a different part of canada and outside of my…
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Passwords
On android I can go into Password Manager to access my passwords/change them etc but how do you do this in Windows? Outlook is asking for my password to my email account and I want to be able to access it in Windows rather than opening Password Manager in Android and write it manually.
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Total protection uninstalled but still working
Hello, I removed an older device from Central and then tried to remove Total Protection from that device. Did not work, also not with the various uninstallation tools. My first purchase was in 2017, so used all uninstallation tools till 2017. After each try I got the message that SOME parts could not be removed (please…
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VB:Trojan.Valyria.92 in a VBA WORD I just wrote!, What should I do?
As the title Say, I just created a VBA Word code, it has plenty of If statements, and just a code I use to verify the text in a textbox is only numbers with one dot, and also code to copy all text from a textbox to the clipboard. So how do I check what part of my code is being treated as a Trojan? I copied all the code…
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Netflix acccess
I know there are already more posts and I know Netflix is blacklisting IPs, but connecting to Netflix in my home country (for shows for my kids) is what I subscribed for. After all, that is what is advertised: "Access geo-restricted content"; "Watch your favorite shows when you are far from home"; Guess I bought a…
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iLok License Manager: Bitdefender being officially incompatible with iLok.
Hello all, I just found out on iLok official webpage (faq section) that they are listing Bitdefender as incompatible with iLok License Manager (from PACE). Here is the link: help.ilok .com/faq_ilm .html The issue is that iLok License Manager does not start at all when you click on it (basically nothing happens. You see the…
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Bitdefender Internet Security
Does Bitdefender Internet Security scan for malware as well?
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How to whitelist false positive in Bitdefender Gravity Zone
Hello All, We are getting false positive, and need to whitelist application or path in BitDefender Gravity Zone. Here is warning that we are getting: On-Access scanning has detected a threat. The file has been deleted. C:\Users\Username\AppData\Local\Temp\Deployment\DK63992R.LWN\QN6ECEHG.0YJ\mrFuncLib.dll is malware of…
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phishing attempt from maxaccess-snapshots?
hi guys, I recently noticed that a page is keep trying to phish. And I have no idea where it comes from. I was just browsing youtube and bitdefender just pop-up and say it prevent the phishing but I was a bit concern where the phishing comes from? the websites are all from https:// "some code" .dev/…
