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secure connection failed
Recently, a few days ago, I started to get the "An error occurred during a connection to www.mtcfederal.com. PR_CONNECT_RESET_ERROR". I tried connecting with "EDGE" but got the same error. I can connect to this website on my smart phone using google. Can anyone tell me how to fix this problem? This is the only website that…
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Scans Should ask to put the same passwords for all of the password protected files
Bitdefender Scans Should ask to put the same passwords for all of the password protected files, if the user need to scan password protected files at the same time of scanning & have the same password for em he should be able to do so, to ve a piece of mind. currently bitdefender is missing on that feature. Why skip…
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How to cancel a device when it is no long exist to uninstall Bitdefender?
My old PC is dead and I had no chance to uninstall Bitdefender. How could I remove it for it occupied 1 of my device number? I can't contact with chat function as before, had this function been canceled?
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Safepay disapears suddenly from the screen
Hello For over a year now, Safepay suddenly disappears from the screen when I use it. This happens about every 15 seconds without any user interaction. (The application loses focus and disappears into the background). I have uninstalled and reinstalled Bitdefener Total Security on my Win11, but it happens again. What can I…
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I have installed Bit Defender Total security on my Windows laptop, so can I un-install IBM Rapport ?
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Allowing or blocking Applications
Hello, I would know if there is a possibility to allow and block applications installed on mobile devices (Tablets, smartphone) in the VPN application. (Instead of just giving adresse of thé web sites)
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2+ year member of community.bitdefender.com, but can't post links?
I tried to post a Bitdefender support page link in a post, and the post was blocked with this message: How long is long enough?
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How to stop Bitdefender blocking my internet?
My internet is no longer working despite my laptop saying it's connected to my home WiFi. It's not a problem with my WiFi as I've turned my mobile data off on my phone and still have connection using only my WiFi. The only thing that's changed since it last worked is that BitDefender asked me to confirm if my current WiFi…
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How to safely exclude steam
Hi there ! 1- i need steam to get updated while b.d. or express vpns are on. Adding only steam.exe in the exemption list is enough for the steam software ? 2- Is the above method sufficient to exempt all Steam games, including their anti-cheat software and launchers?
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Interference of bitdefender with terminal ?
I am struggling since months with the fact that each time I install Bidefender, I start to have issues with the terminal. Opening MacOS terminal, each time open bitdefender with a POP-up of asking to allow or block a terminal command that I didn't ask. Not sure my Macbook is infected or not. This is happening on all 3…
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How Do I Access My Vault?
I created a new file vault. BD created a virtual disk named Z:. When I go to Z: I can still see everything that I put there. How do I correct that? What I would like is to create a vault and when I click on it, I am asked for my password. Is that possible? Thank you
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Is this a good deal or is it better to wait for Black Friday?
4 days ago I purchased Bitdefender Total Security for 3 devices & 1 year on eBay, it wasn't a good deal but at least it was cheaper than purchasing it from the Bitdefender website so I went along with it and got it from eBay, but now I'm seeing an even better deal…
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VPN blocking email - new issue
I've been using Bitdefender SafePay and VPN for about 4 years. Other than some hiccups it's been great. Starting about two weeks ago the VPN is blocking emails (AOL/Verizon flavor) from downloading. I can only get new emails when I shut off the VPN, then it's fine. Also, there have always been some websites I can't get to…
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Why does bitdefender block my outgoing mac mail and/or gmail?
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Strange IP address for google search domains under VPN
Hi, I noticed that, under BITDEFENDER VPN, lately every google search domain passes by strange ip address: This is the situation under VPN with nslookup of www.google.com and www.google.it Here without VPN with nslookup of www.google.com and www.google.it This problem doesn't occur with every other site (for example…
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VPN Premium Won't Turn On
I have installed VPN Premium on a Windows 10 PC. However, when I get to the screen, "Turn On to Secure Your Connection" and hit the icon, the screen goes to "Connecting" for one second and returns to "Turn on to Secure Your Connection." In other words, I can't turn on my VPN. I have successfully installed and opened VPN…
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Phone protection clean up.
Over the years I have gotten new phones, iPads, and computers. Now when I look at the list of devices protected it's kind of a mess. The names of the devices are not unique and its pretty confusing. I have new devices, but have kept the older one and use them not infrequently. What's the best way to clean up this mess?…
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How to stop the notifications about the online threats?
I am getting fed up with the constant notifications about BitDefender blocking online threats. Great job. Now can you just do it without telling me about them all the time?? Machines get probed and scanned all the time. Just block them silently. Even when I am on a webpage and just reading, I get these notifications. Just…
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Terminal Commands Blocked
I have an issue whereby BitDefender blocks the command every time I enter a command in the terminal on macOS (e.g. mkdir, touch, mv). I am given the option to authorise the command by entering my password; however, I am only given the option to allow this for 5 minutes. I have allowed application access under ransomware…
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email no longer available
i am no longer able to access the email address I signed up with. I cancelled subscription and can no longer receive emails. How can I change email address?
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Excluding B.D. from express vpn's secure traffic
@Flexx @Alexandru_BD @Petersl anyone ? HI! What files should be excluded from express vpn to put put bitdefender completed exempted from it's vpn traffic?If bitdefender is exempted , can this process unmask my real ip? as it ll try to secure my connection ( websites etc ) from outside of a vpn tunnel ?🙂
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Could I please have a phone number for Bitdefender Support?
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Bitdefender may be causing my PC to slow down / freeze up
hi all I now think Bitdefender is the reason or big part of reason my PC is slowing down and even freezing up. i read Archi dice's post about BD using up resources, and that prompted me to post this, though my issues may be different from his. his seems to be Bitdefenders resource use, where mine may be compatibility…
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How to stop the extremely annoying notification "Threat detected"
I know Bitdefender works very well and keeps me safe.. thank I don't want to see this msgs every time it detects threat, it is really annoying please how I can stop it?
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Trojan.Ciusky.CryptedAit.1
full system scan found this in fortnite files: C\Program Files\Epic Games\Fortnite\FortniteGame\Content\Paks\pakchunk40-WindowsClient.ucas Trojan.Ciusky.CryptedAit.1 Cleaned A quick google search seems the has been found in other locations on windows systems.
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Odd issues with Bitdefender total security
I bought Bitdefender 3 years ago, and never regretted it. But now, I am having regular problems with a) navigating it and b) connecting to the internet Navigation In Protection features in Security Central, there is a (very thin) scroll bar which does what it should. Because I am trying to find out why I am having problems…
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All of a sudden I'm unable to print from safepay,any ideas?
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Update win 10 to win 11
I updated/upgraded my system from windows 10 to windows 11. Upgrade was succesfull. However BD TTS now tells that the windows 10 is not protected. In my opinion that windows 10 part is not existing because it is now windows 11 Or do I mistake
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Cybersecurity in a Box
The recently added compliance dashboard in Gravity Zone is a huge improvement and has earned a well deserved place of honor in my ongoing. Cybersecurity in a Box (CIB) project. Thank You! Will this capability continue to be available or is it simply a trial? Using the compliance tool along with patch management is huge…
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Update
Hallo, eine Frage, heut morgen sah ich ein kopieren von Dateien in Windows. Es waren mehrere Sachen, aber sehr schnell. Dass einzige, was ich auf der Festplatte gefunden habe, was zu der Uhrzeit erstellt wurde, war im Unterverzeichnis von Bitdefender Endpoint Security\ThreatScanner\Antivirus….\plugins einige Dateien mit…