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Bitdefender Mobile Free does not start automatically in ZTE smartphone (Android)
Hi @agozob, i had Bitdefender Mobile Free installed on a phone ZTE of a friend of mine. It installed correctly and works correctly. The status icon appears next to the clock, so it indicates that it is active. However, after rebooting or turning off/on Bitdefender Mobile Free does not start automatically and in fact the…
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Activating expired trial total security version
Hello, I had a 5pc trial total security version that expired about 10 days ago. If I buy a new 5pc licence key and activate it, Will it extend the expired licnese from date of trial or will it reset license starting date to the new activation date ? Thank you
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BD scanning unknown apps/hidden app updates?
Im getting the brief notification that BD scanned updates to hidden/unknown apps. They are showing as clean in the pop up message however, tonight it scanned an update to "storage" twice. In reviewing the app scan logs they are nowhere to be found? S21+/Android 15
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I have setup a two factor authentification, but the registered device is out-of-order.
Hi. The registered device can't be accessed anymore and I want to register a new device. But I obviously can't login anymore into my central account. (I now write from a temporary account). What can I do? Rob
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Sites are blocked but not reported as blocked in NetGear Armor Web Protection for Android
I haven't been able to access: on my Pixel 7 for quite a while. I've determined that NetGear Armor Web Protection is the culprit. After disabling it, I'm able to visit the site. I have looked everywhere in NetGear Armor, and nowhere is it listed as a blocked site. Please send me instructions on how to whitelist this site.…
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Bitdefender anti virus compatibility with Proton VPN
I had Proton VPN prior to get Bitdefender Antivirus, is it ok to use these 2 services together or is it better to use the Bitdefender VPN with Bitdefender Antivirus? Any feedback appreciated.
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Mocking Location
Hello, I'm new to Bitdefender VPN and wondering if there is an option to mock my location. I know I can change the location but this isn't the case. I mean even after changing the location, I still see some ads. I've enabled both ad blocker and anti tracker, but it seems that they are not real things! My previous…
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SecurePass for Workspace - Redirect loop on data/index
Good afternoon! I'm having a recurring issue for our users on Chrome and wanted to see if anyone else was experiencing these issues which make SecurePass unusable for the majority of my organization's users. Whenever setting up a new user for Bitdefender Securepass, users of chrome browsers experience various login errors…
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'Safe' Flag In Gmail
I understand the logic for not being able to remove the 'Bitdefender Safe' label in Gmail but would it be possible to select the colour so it's not quite as 'in your face' as it is at the moment? The Dangerous or Threat prompt could still be Red and this would draw the user towards it more it would be very much more…
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I need the ability to rename my USB drive
My USB stick for DJing cannot be renamed, I want BitDefender to allow me to rename my drive as it was before, why did it do this and how I can I stop BD from doing this again.
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Android App Lock fails to hide screen
On my Samsung Android phone, I do this... Add App XYZ to App Lock (AL) list Turn Off WiFi Select App XYZ See AL ask for pin Tap the 'o' from " o ¥ at bottom of screen View 'reduced' image of App XYZ in all its glory. Clearly App Lock has NOT prevented me seeing the 'locked' App. This might be a secure messaging app like…
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Bitdefender logout on Android mobile
I am using Bitdefender Total Security installed across my computers/mobiles. Recently experienced a situation where Bitdefender was logged out automatically, between 24 and 36 hours. Tried different things, 1) cleaning Chrome cache, all the same, but after disabling Chrome on the Android, the situation has been stable,…
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Annoying pop-ups from BitDefender every minute!
I'm becoming sooo annoyed with this: Every 60 seconds BD throws up a message: "Infected web page detected" or "Thread detected" It pops up above every screen and doesn't allow me typing as it jumps above everything else. When I check notifications I see a message like this: Infected web page detected 6 minutes ago Feature:…
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Heur.BZC.PZQ.Boxter. still active every minute when system scan says its clean and im safe
Heur.BZC.PZQ.Boxter. still active every minute when system scan says its clean and im safe. If i delete DomainAuthHost directory it comes back again, i cant find the .ps1 file responsible for powershell reinstalling it. If i take ownership of that directory it makes another called SystemResourcesAgentV2 and puts its files…
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Auto updates are not happening/ Anyone else?
About a month ago, the auto updates to my antivirus programs stopped happening, so I started getting warnings from Windows security that my antivirus signatures are out of date. I can manually update them and that works fine but that's not how its supposed to work. Anyone else having this issue? Windows 11 24H2 Bitdefender…
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Uninstalled due to constant nagging
I tried the free version of Bitdefender for a few months, but the popups are incredibly annoying and I don't see a way to turn them off, so I've uninstalled it. I understand that there are actual people making this product that need to be paid, but nagging customers to death with incessant notifications is not the way to…
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didnt get activation code or email after buying
hi! i just bought the cheapest bitdefender option and i didnt get any sort of activation code or anything like it says i need. i thought since i registered with my email it would just… use my email to connect it but apparently not. i have proof that i bought it i have the charge on my card if you need screenshot proof but…
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Alert Mode Switching Itself Off - AGAIN
I find myself here because - YET AGAIN - Bit Defender has introduced a serious security flaw into its security software. Previous threads on the issue: https://community.bitdefender.com/en/discussion/91674/alert-mode-switching-itself-off https://community.bitdefender.com/en/discussion/comment/336623/#Comment_336623 This…
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why does BD say i have 2 windows updates, when windows settings updates says I am up to date?
why does BD say i have 2 windows updates, when windows settings updates says I am up to date?
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Tools for Editing APK Files?
I’ve been exploring ways to edit and customize APK files (mainly for learning purposes like modifying resources, layouts, and understanding how apps are structured). I know there are tools out there such as APKTool, MT Manager, and JADX, but I’d love to hear from the community: Which APK editing tools do you find most…
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Vulnerabilities on macOS
Hello, We use the GravityZone cloud solution. We have a mix of Windows, macOS and linux devices. Anti-malware is nicely installed on all devices. We want to also use the Risk Management functionality which at the moment only shows data from devices on Windows or linux. The documents states it should also work for macOS. Is…
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Firefox 141.0.3 and no Bitdefender extension
My Firefox just updated to 141.0.3 and it is basically brand new now. I was able to restore my bookmarks. All my extensions are gone. I tried to load Bitdefender or Bitdefender Password from the Firefox store and they do not exist. The only thing there is Bitdefender Traffic Light. Any suggestions on getting Bitdefender…
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My Bitdefender Journey – Honest Review & Feature Suggestions from a Power User in Saudi Arabia
Hello Bitdefender Team 👋 As a long-time Bitdefender user from Saudi Arabia with over 800+ days of experience using your product, I wanted to share my honest review and some humble suggestions. 🔐 Current Setup: I’m currently using Bitdefender Total Security across multiple platforms including Windows, Android (Samsung S24…
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VPN preventing any internet traffic
I have a VPN Premium account. Auto-connect to best location. Kill-switch is turned off. If I boot up my computer and the VPN connects I can't connect to any internet sites. As soon as I turn the VPN off then I can surf and everything is fine. What is going on with the VPN blocking all my internet traffic? How do I diagnose…
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Subscription Renewal
I received this e mail below: I Your account is set for continuous protection, which is the best option for your online safety. Your Bitdefender Premium VPN (1 year) subscription will expire on 2025-09-18 and you should expect a charge of 69.99 USD from our payment processor partner, 2Checkout, within the last 15 days…
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How do I locate by Bit-Defended Mobile device from my Laptop?
I've installed BitDefender Plus on my PC, Mobile & Laptop and I'm loving it, I ran the "Locate device" feature of the mobile app and a map appeared showing the location of my mobile, I've just tried again now and the tab turns green, a location-pin revolves, but that's it, Am I supposed to see a map afterwards again? - but…
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Bitdefender and New Outlook.com
Has anyone heard when they are going to come out with the fix to deploy Bitdefender for the new MS Outlook. They told me they were working on it, but my last ticket was never answered. Bob
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How do I change from Spanish to English?
The BitDefender site comes up in Spanish not English. How do I change it?
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Windows 10 Outlook
I am unable to open links in Outloook or Google. The message says This site cannot be reached or Access denied?
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Create Bitdefender GravityZone subscription
Bom dia, eu adequire uma licença para a Bitdefender GravityZone Business Security Enterprise (Ultra) e quero criar um MSP para a minha empresa ou seja eu colocar colar a licença para começar a usar o GravityZone . Quais são os passos que eu devo seguir para inserir a licença e começar a usar?