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Virus
Bitdefender is not finding this, and it constantly pops up (disappears for 5 seconds, then pops up again). It's driving me batty. It keeps wanting to take me to McAfee to sign up and to delete the virus.
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Safepay no longer prints to default printer
Hope someone can help. Printing when in Safepay has always worked correctly until one day it didn't. The default printer shown in the footer of the Safepay page is correct (a physical printer) but when asked to print it now just opens up Microsoft OneNote. I don't understand what could have caused this change or how to…
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Bitdefender Internet Security blocks CAD- program
Hi there! I´m a bit lost trying to troubleshoot a problem with my CAD-Program and Bitdefender Internet-Security on my Win 11 pro -Laptop. My CAD-program (Megacad 2021) tries to connect to a server online to get the licence-key on every start (or alternatively I can download the license for max. 14 days). I can only do so…
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Does iOS Web Protection & ExpressVPN
Do iOS Web Protection and ExpressVPN have the same conflicts as Web Protection and Bitdefender VPN?
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RE-INSTALL ENDPOINT SECURITY TOOLS
Good afternoon, I'm having a problem with some company computers that had Bitdefender Endpoint Security Tools installed through a grant. It turns out the antivirus software was uninstalled on some computers, but now, to maintain support, we have to reinstall it. Who should provide me with the setup installer? I have no…
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Securepass Invalid password
Hello, Due to the fact that the working old Password Manager was removed from Chrome store, I am forced to used the new unpolished Securepass. Unfortunately for me I am using Linux. The Securepass extension adds to the browser but the vault pass is not recognized and I cannot login. Tried from Central too, same result.…
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WiFI Vulnerability Scan claims no password when there is one
I recently installed Bitdefender on several family pc's and laptops. A vulnerability scan indicated there was a low level threat with my Wi-Fi. Upon looking at the details, I noted that Bitdefender recognized my Wi-Fi was encrypted, but it claimed I have no password. Every time I connect to the Wi-Fi I get an annoying…
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Bitdefender and icon-pdf files
Each time I boot my computer (Win 10 22H2) bitdefender appears to create a bunch of PDF files that seem to be icons. I don't suppose it is damaging or take much time but writing to the SSD more-or-less randomly doesn't seem like good practice. One example is this: C:\Program Files\Bitdefender\Bitdefender Security…
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Bitdefender Internet Security and Windows 11
Hello, As a long time user, I have a current Bitdefender Internet Security subscription. The user guide in the product (dated 2023) doesn't list Windows 11 as a supported OS - it stops at W10. Does that mean that Internet Security is not supported by Bitdefender on W11 ? Thanks.
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How can I tell if mobile AV is on?
The last mobile AV program I used always had a icon showing me it was active and protecting. With Bitdefender this is not the case? How can I tell if it's on and protecting? Do I always need to be signed in to my Bitdefender account for the protection to be active??? If I sign out protection is still on??? Sorry, but this…
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Does Bitdefender work with Hotstar Indonesia with the Indonesia server?
Almost all VPNs except one so far say VPN detected. The other vpn that I got to work is just super slow. Can Bitdefender work with this? https://www.hotstar.com/id
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BD quarantine numerous unrelated registry keys during quarantine malicious file
Following the latest BD update(27.0.47.237), when a malicious file is detected by BD, quarantine measures may unexpectedly target unrelated registry keys. The registry key that have been quarantined show a same detection name in the BD interface with the name of the detected malicious file. I'm not sure what happened, this…
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Bitdefender Anti-tracker Wants access to this site (every site!)
I recently found that the Bitdefender Anti-tracker extension was preventing a particular page from working in Microsoft Edge, so I added the page to it's exception list, which fixed the problem. However, ever since then, the extension doesn't seem to work on any page when it is first loaded until the page is refreshed…
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Is BD Antivirus Free actually free or not?
I used BD Free for a few years before the announcement about a year ago that it was no longer being offered. I switched around a few other free offerings but was never particularly satisfied with any of them. About a month ago, while looking for another package to use, I saw that a number of websites were still…
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Android - Password Manager (Wallet)
I learnt today that BitDefender does not have any solution for Android phones accessing the user's Wallet in Password Manager section of the wonderful Security packs. The Password Manager on the PC is fairly robust and has a very polite GUI - it's such a shame it is not presently incorporated in the Mobile Security App.…
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Bitdefender VPN can be hacked!?
per expert security people and hackers ALL VPN's are NOT secure! What verifiable proof does BD have to disprove this?! https://youtu.be/Qqd9KzPVBb8
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Bitdefender VPN - automatic restart
If I have turned off Bitdefender VPN is there anyway I can configure it to automatically re-start after a certain period of time has elapsed? Thank you.
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Stuck keyboard or malware??
Hello, I have had a strange incident. Where numbers type in a loop in all my input fields. it is usually the number 5 or 6. it happened about a month ago and again this morning. 55555555555555555555555555555555555555555555. Restarting in filled in my password to start windows. I had to restart 3 times then it disappeared.
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issue with firewall
I installed BD TS Trial to see what its like to buy, it seemed OK, then I went into the firewall option to allow my DLNA server through, i couldn't not slide the page up or down, click on any links or buttons (which were obvious you were supposed to) other pages slid up and down. whats this issue and why cant i do anything…
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How to stop "Manage your passwords with Bitdefender Password Manager" annoying popup!
I've seen this annoying popup more than 50 times now! There is no option to stop Bitdefender displaying this annoying popup. Maybe Bitdefender should change business and relist as an Adware product instead of an Antivirus product. Due to the amount of spamming Bitdefender Internet Security does and without any options to…
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Trial Starts for Wrong Subscription
I wanted to a 30-day trial subscription for Bitdefender Ultimate Security Plus (with unlimited VPN) instead I got one for BitDefender Total Security. What can I do? Thank you in advance.
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Anti-theft Remote Wipe Does Not Delete Memory Card Data
I really liked this application. But the only problem I have noticed till now is that Bitdefender Mobile & Antivirus - Anti-Theft remote wipe does not delete or format memory card data. It only factory resets phone memory. Then what's the use of this application? what if my mobile is lost or stolen and have important data…
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All USB stop working after the latest update
As of 2025-02-20 the latest Bitdefender Total Security update cause all USB ports stop working (Windows 10 22H2). I spent almost a whole day for trying reinstall USB drivers and cleaning up Windows. None of these steps working. However, when I uninstalled Bitdefender, all was fine again!!! To clarify problem: USB can't see…
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Hosts File access
Hi, I'm using Windows 10. I've just started using Bitdefender after using Kaspersky for many years. In the light of the current circumstances I decided to uninstall Kaspersy for obvious reasons. I am a developer and I need to be able to switch my hosts file at the click of a button. I had written a program to do this and…
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Hi, I cant install Bitdefender security on both my windows 7 and windows 11.
hi I cant install Bitdefender security on both my windows 7 and windows 11. it says there was an error while downloading one of the installation files.
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Edge and Anti-tracker
I've had to turn off anti-tracker in MS Edge, it stops videos from playing among other issues. Will there be a fix for this?
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Abonnement
Bonjour, nous sommes abonnés pour BITDEFENDER SECURITY avec VPN, illimité, inclus, cependant que ce soit sur PC, Portable ou tablette, il m'est indiqué: VPN désactivé? Je n'arrive pas à l'activer afin d'être protégée en permanence. Vous est-il possible de régler le problème? Je vous remercie pour votre attention.…
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X/Twitter Trap
Hello, I hope this is the right section for this post: This evening, I stumbled into a mass of identically looking posts on X/Twitter aiming at German users when relatives clicked on the bait image. So far, Bitdefender has not flagged anything nefarious, and I have also had the browser delete related cookies (Firefox…
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How can I clean my Safepay cache?
When I try to enter my bank, instead of the screen to enter my username and password, a message appears saying that I need to clear my browser's cache. It's not the bank's problem, because I can log in without a problem from Google Chrome and MS Bing.
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I have a scheduled scan but somethings is not right!
I have a scheduled full system scan set for Sundays @ 1700. When I checked the status today (Sunday 9th March) at ~1730, the scan was shown as completed! The log showed the correct date, a completion time of 1724 (!), but that the scan took more than 5 hours (normal). How come? My PC time and date settings are correct.