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Mi chiamo Giuseppe Lucera ed ho acquistato i Vs prodotti installati si un PC e su due cellulari
I vostri programmi di protezione hanno bloccato suil mio PC il seguente file: C:\Utenti\giuseppe.lucera\OneBrowser.exe. Sul Vs Dashboard di sicurezza i due cellulari risultano protetti mente il PC DESKTOP-GN1OFR6 sui servizi di Assistenza risulta a rischio e il Kit di pronto soccorso da la seguente risultanza Micro-Star…
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Videos now don't load to Brighteon and Instagram
I was able to load my videos to all platforms, but now I'm unable to load to Brighteon and Instagram. I have turned off the VPN, anti-tracker and encrypted web scan, cleared the cache, deleted low-view videos off Brighteon. I have tried loading with another internet service. But, I continue to be unable to load videos to…
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SecurePass desabilita
Instalei o SecurePass na extensão do EDGE no meu PC com Windows 11. No entanto, toda vez que eu ligo o PC o SecurePass fica desabilitado. Já cadastrei PIN e as vezes o windows o pede, mas volta a desabilitar ao desligador o PC
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False Positive? Android.Riskware.Repack.rPNRO detected only by BitDefenderFalx on VirusTotal
Hello Bitdefender Team, I'm an independent Android developer, and one of my applications is being detected as Android.Riskware.Repack.rPNRO by BitDefenderFalx on VirusTotal. The APK is signed with my own release keystore and is built directly from my source code. It is also published on Google Play and is currently under…
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I have an infection in Outlook. How to delete infected emails?
Love Bitdefender. Been using it for a very, very long time, and recommend it all the time. It's done its job, as until two days ago I never had an infection. Now I'm being told I have an infected email, but I have no idea how to remove it. Here is a screenshot: It obviously tells me where it is, but not how to delete it,…
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Any News About the New Bitdefender UI?
Hello everyone, I would like to ask the Bitdefender community if there is any news regarding the release of the new Bitdefender interface. Has anyone seen a preview or any screenshots showing what the new interface will look like? I would be very interested in seeing the new design and learning about the improvements that…
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Could Bitdefender VPN be stopping email download from Spectrum?
Suddenly yesterday my Outlook Client stopped downloading Emails from Spectrum No apparent issue and no errors of any kind. just doesn't download available emails. Thanks
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How to turn off Autofill for a website in Bitdefender SecurePass?
I need to turn off autofill for Salesforce because when I edit a record SecurePass will overwrite my email over the contact's email. Chrome is browser on Windows 11. The old password manager let you disable autofill on specific pages or even full websites. I cannot find that feature on SecurePass. When will this be added,…
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Bitdefender SecurePass Dark/Light/Automatic Theme selection
Hi, I would like to see a dedicated Windows desktop-app for SecurePass. And which way ever - dark/automatic mode. The online/browser extension stays in light mode even with extensions like 'dark reader'. Thanks & KR
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Bitdefender Security Desktop App Automatic Windows App Theme Setting
Hi, for convenience-purposes I would like to set the windows-app theme (light/dark) to automatic. This is already possible for VPN since longer time. Thanks&KR
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Could Bitdefender Be Preventing My Network Printer from Receiving Print Jobs?
Hi everyone, I'm trying to troubleshoot an issue with my Windows PC and was wondering if Bitdefender could be involved. My network printer is detected correctly, but print jobs occasionally remain in the queue or fail without a clear error message. The printer itself appears to be online, and other devices on the same…
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Does system scans the scanned files if those are not changed or modified?
Does system scans the scanned files if those are not changed or modified?
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How to stop Bitdefender from blocking BetterBird
This is on both Windows 10 and Windows 11. It is beyond annoying. I wish antivirus software would actually TEST with email clients and do that test on a slow network. Like 1 in 20+ times your firewall lets BetterBird through. On Linux machines, sans bitdefender, I have no problems getting email. This is massively…
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Safepay not compatible with Tesco Shopping
I use Bitdefender Safepay for connecting to Tesco Shopping. But when I try to connect I get a message saying the browser has failed some security checks. Safepay works with all the other online shopping sites I use. Can anyone suggest a solution? Thank you.
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How to take a screen shot?
Dumb question can someone please tell me how get a screen shot on a Bitdefender notification notice I have tried right click, no screen shot option shows and tried central shift S . i can not seem to figure this out. On right click I only see the word copy. thanks
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Adobe Updater RdrServicesUpdater2_x86.exe is this safe?
Can anyone tell if this is safe - RdrServicesUpdater2_x86.exe Asking as I received a request to update Acrobat Reader yesterday and I see this morning that Bitdefender fire wall granted access to the above mentioned site. I checked with copilot and it said that it could contain malware, Also checked on the web and see…
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Bitdefender VPN Icon question
I have noticed lately that when my VPN connects, my service provider Wifi stays showing on top, and VPN either 1 or 2 shows below. I used to get the little computer screen icon showing on the top, and the Wifi provider below it. VPN seems to work fine, I have Premium VPN. Can someone tell why this changed? Is there a…
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Multiple Subscriptions in Bitdefender Central. Different renewal dates
Hi, I have noticed that there are 2 separate subscriptions in my Bitdefender Central. The renewal dates are different but the packs are the same? I wanted to talk with Bitdefender but there are no direct contact numbers. Could someone please help?
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Can You Recover Money Sent to a Scammer?
Realizing that you’ve transferred money to a scammer can be frightening, but what you do next may make a real difference. The sooner you contact your bank, report the payment as fraud and request an urgent recall or freeze, the better the chances that the funds may still be stopped before they are moved elsewhere. This new…
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Why was I converted to a "Family Plan"?
I would just like to inquire as to why I was "converted" to a Family Plan with "5 Users and 25 Devices!"? I do not need 5 users and 25 devices, At maximum I have 9 devices and only 1 user so my old plan 1 user and 10 devices plan was absolutely perfect for my needs.
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Please consider adding support for running Bitdefender in Safe Mode.
My computer was infected with ransomware that rebooted Windows into Safe Mode before starting the encryption process. Because Bitdefender was not running in Safe Mode, it was unable to detect or block the attack. I believe support for Safe Mode protection would significantly improve resilience against this type of…
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Patch-Management: sort-option for installed and missed updates
We would be pleased to get a option to sort in the patch management for fields like installed/pending and missed/installation error. To scroll down hundreds of finished updates to find out news or errors waste a lot of time. Thanks for reading. 😉 (GravityZone Business Security)
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Dreadful MacOS version of Bitdefender.
Hello. Installed what I thought was the latest version of Bitdefender for MacOS and got the following item (see attached picture). Bears no relation to the Bitdefender items on their website and version numbers don't match the latest version numbers. Also you can't install the VPN from this hopeless app.
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Unable to access websites and apps because of the VPN
Does a Bitdefender Premium Security exist without a VPN ? When I activate the VPN in normal web session or Safepay session, i am unable to access 80 - 90% of websites or a lot of my appilcations don't work because the VPN blocks the access to their website editor (licence control , cloud interface, bank and financial ,etc…)
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Renewing Bitdefender
Hello, I would like to know how to extend my subscription. I have been trying everything but I only found the option to activate with a code. Thanks a lot António
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Problem with Pay Program
Hello people I use IOS device I pay Mobile Protection I see the payment as ok but the app say still free programs and I cannot use the protection for mobile program I pick program per year I make disconnect account and log in again I use restore the payment but still nothing
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Is Trojan.GenericKD.79646462 another false positive?
I reinstalled Dropbox after it stopped working on Windows 11 LTSC and as part of the reinstall I moved the local Dropbox folder to G:\DropBox. Now I am getting the following message from BitDefender: "The file G:\Dropbox\.dropbox.cache\new_files\815a07d28ec8309b9fc9e332ada55869 is infected with Trojan.GenericKD.79646462…
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Autofill suddenly stop working on windows Chrome
Securepass autofill suddenly stop working today on my windows chrome browser, it was still working fine yesterday. I switched back to old bitdefender password manager, and the autofill works fine. Appreciate any help, thanks
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Code Integrity error after enabled Secure Boot
Hello. I'm using Bitdfender on Windows 11 Home and I am writing this post because I have a symptom that I would like to ask a question about. I just enabled Secure Boot and since then I've been getting the following logs in Event Viewer. Event ID 3033 Code Integrity determined that a process…
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Where is my Bitdefender Activation Code?
I just renewed my subscription, but I don't have my activation code to add Bitdefender to a cellphone.