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Something is missing beside my profile pic
WHY?
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Miss call Hack
hackers make a miss call and through making just a miss the receiver get hacked, has anyone an idea that how bitdefender defends against that specific kind of attack ?
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video/audio protection
What's included in the community choice here :
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Computer not usable, can I transfer the remaining subscription to new computer?
Hi all! My computer is no longer in working order so I had to buy a new one which I just purchased today. My current subscription on my old computer is bitdefender anti virus plus, I just installed at the end of October. I was wondering if it's possible to transfer the balance of that subscription to this computer or do I…
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IOS: Is Web Protection the same as VPN?
I have Bitdefender total Security. The VPN on my iphone automatically is connecting and using Web Protection from Bitdefender, but if I go into the Bitdefender app and click on VPN, it says it is not connected. I know I am on some kind of VPN because in the upper right corner of my iphone screen, it says VPN Is connected.…
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Context Menu icon has white corners (Not transparent)
The Bitdefender icon in the Windows right-click menu has white corners instead of being transparent. It looks like a JPG with a white background and looks broken in Dark Mode. I already tried clearing the Windows icon cache, but the issue is still there.
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subscription has expired
Good evening, I activated Bitdefender Ultimate Security (PC, Android, Mac, iOS) (5 Devices, 1 Year) - Bitdefender Key - GLOBAL on September 26, 2025, but today I received a message that my subscription has expired. Can you check? Thank you.
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Strategies To Filter Images
I am seeking techniques to filter images of a.dult content under one of my profiles. With the ****** category enabled, there is restriction to websites of the a.dult nature on internet explorer. On firefox, compatibility with bitdefender is not the same, allowing for one to search for "**** under google. Now the search…
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Why does Web Protection and VPN not run at the same time?
Hey all, just wondering why both programs will not run at the same time as one will turn off if the other is going. For iphone and laptop, thank you!
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I installed BiDefender mobile on android but it tells me I have 7 days left
I installed BiDefender mobile on android phone but it tells me I have 7 days left of Trial. I have a paid subsciption for BitDefender. When I go on the Central application, it tells me the phone is protected. What am I missing?
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Extended subscription - need to reinstall ?
Hello, I just extended my Bitdefender Internet Security license with an activation code as described on this topic : https://community.bitdefender.com/en/discussion/91101/instructions-for-merging-subscriptions-when-renewing-early I now have a new expiration date for my license. Do I need to reinstall Bitdefender in order…
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How do I stop Bitdefender creating new rules in firewall?
Hi guys. I have an issue with Bitderender firewall. I deny access to applications in the rules section, but Bitdefender creates new rules on those applications, giving it acces to the internet. It is rather annoying to deny access to the internet for certain programs, then later discover that Bitdefender created a new…
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How can I turn off USB Immunizer Recommendation 2026
I will start this post by saying , it's issues like this , that tells me Artificial Intelligence will never come close to humans. HERE is my problem , since 2022 , WE bitdefender users have complained about USB scanning EVERY GOD DAMN TIME WE PLUG IN THE SAME HARDDRIVE. and no REAL way to turn it OFF !!!. now instead of…
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bitdefender's membership time is getting over
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Bitdefender VPN ads and tracker block history list
Hi everyone, I would like to be able to see exactly what was blocked by the ads/tracker blocker. Right now it only shows how many things where blocked but not what was blocked.
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Ultimate Security Family - No activation code received
Hi, I have no activation code received. The payment is processed, the invoice received. The methods in the support FAQ section do not work. My bitdefender account shows that I have a valid subscription. I even received a reminder e-mail that I have not yet activated my new subscription. Please help. Stefan
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Major flaw in bitdefender total security email protection
i am highlighting a major flaw in bitdefender total security's mail protection. i tapped on a gmail notification on my android, it opened the mail without showing an warning blocking that email ( which was red flagged by bitdefender's email protection ) and i became hacked. there should be a block or warning for such kind…
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VPN for windows makes this site unavailable when ads and trackers are blocked
Hi, Bitdefender for windows works smooth and perfect when ad blocker and anti tracker are enable in the app, but this site www.abc.es does not work. https://www.abc.es/
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BSOD caused by atc.sys
Since a few months I have experienced BSOD several times and the cause according to minidump files is atc.sys I reinstalled BD two times and it worked for 11 days. I just don't know what it can be. Never had this problem with BD before and I don't want to look for another AV software. I sent a ticket with my problem to…
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Turning off autorenewal
Hi, I have emailed twice trying to turn of my autorenewal. I have upgraded from total security to premuim. The total security is attached to my old email address. The email company no longer around so l can not access the email. I can not get the email to confirm who l am. How can l turn it off.
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File encryption
I subscribe to Total Security. Is there a facility whereby I can encrypt files or folders ?
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Handling the Inclusion of Terminated Status in API Search Results
There was an error rendering this rich post.
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Troubleshoot if BitDefender Firewall is blocking my Epson ST-C2100 printer/scanner
I recently installed BitDefender Total Security on my Windows 11 desktop and haven't been able to access my Epson ST-C2100 printer/scanner via wifi. When I try to disable the BitDefender Firewall on the application's Protection screen it asks for a password to allow the action. I've entered the password I use to access the…
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Support Zen browser for Online Threat Prevention
Hello, The problem is that when I try to access a website that BD flags as dangerous (for example, the test link: https://secure.eicar.org/eicar.com), it does not show the Web Protection page as it does in Chrome or Firefox. As a result, the connection is intercepted by the "Network Threat Prevention" module, so adding the…
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Any insights how to solve this error? I cannot setup email protection for an Outlook email address.
Every time that I attempt to set up email protection for my Outlook email account, I receive the following error: I've tried restarting but nothing helps.
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Netgear Armor Security versus Bitdefender Total Security
Bought a netgear wifi router this past summer and it came with 1 year Armor Security subscription. I already was using Bitdefender Total Security on my devices. Seems like I now have duplicate protection and would/should drop one of them on their next renewal date. First, is it true that I now have duplicate/redundant…
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Question regarding compatibility with new (mostly AI) security features
Hello, First of all, sorry for my bad english. English is not my native language. I'm currently looking to buy a new laptop and would like to use my license of Bitdefender Internet Security on this brand new machine. I'm a bit lost however : a lot (and I mean a LOT) of brands use a bunch of AI buzzwords in the description…
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Network Recognized is an Extender - No Recognition of the Home Router
Bitdefender's software asks if the extender is my home network. There's no option available to advise of the router. Where do I input the information for the router (home network) not the extender's name?
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Upgrade From Total Security And VPN Premium To Ultimate
Hi. I own BitDefender Total Security and BitDefender VPN Premium. I want to upgrade to BitDefender Ultimate Plus. How can I use the current subscription to purchase BitDefender Ultimate Plus? Thank you. Stevo Vani Slovakia EDITED: E-mail removed. Gjoksi
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How can I recover my registration key after lost confirmation email?
I originally bought Bitdefender in December 2021 and have renewal invoices only. Last renewed 4 December 2025.