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How to check the status of a ticket
Hello, I submitted a support ticket and received a ticket number but I am cannot find a place where I can check the status of my ticket. I checked the Central portal but no luck. Thanks.
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Is Remini APK Premium 2025 Safe to Use on Android?
Hi everyone, I recently found Remini APK Premium 2025 a modded version of the AI photo enhancer with all features unlocked. Before installing, I wanted to ask: can such modified APKs contain hidden malware or trackers that Bitdefender might detect? Has anyone tested similar apps or checked their permissions for security…
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i've been using duck duck go for a long time with bitdefender and it recently has acted up.
i get this error for all web addresses Hmmm… your Internet access is blocked Firewall or antivirus software may have blocked the connection. Any suggestions?
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How Many Bitdefender Products Am I Subscribed To?
How Many Bitdefender Products Am I Subscribed To?
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Systemscan different password protected files results after reinstall
Hi everyone, I recently reinstalled my windows 10 PC using the windows 10 media creation tool with the setting keep all my files and apps, after installing all the windows 10 updates I installed the latest bitdefender total security version 27.0.54.272 and now have different results when running a systemscan. Before the…
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How do I get rid of this Malware?
Using a MacBook Air and Bitdefender is installed but I picked up malware nqnaffc73flr4ng.pxs-adguard.pro and Bitdefender missed it and now can't find and delete it.
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Looking for a quick safety check and feedback on my new site
Hi everyone — I recently launched a new website summercool.ae and would really appreciate a few minutes of community help. I’m not asking for promotion — I mainly want peace of mind about security and reputation. A few specific things I’d appreciate feedback on: Does the site trigger any browser or security warnings…
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I KEEP GETTING REQUEST TO PAY MACAFEE THROUGH TXXX.COM OR MY COMPUTER WILL BE BLOCKED HOW DO I STOP
BE BLOCKED HOW DO I STOP THIS I HAVE NOTHING TO DO WITH MACAFEE
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Anti-Tracker Chrome extension ignore the site exception
Anti-Tracker Chrome extension seems to be ignoring the site exception list. Everytime I restart the browser Anti-Tracker re-enables blocking on sites I chose to exclude, although are already in the exception list. Can you not make these permanent?
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Best practices for configuring Bitdefender’s real-time protection and exclusion policies
Hello, I’d like to know the recommended best practices for configuring real-time protection, scan settings, and file exclusions in Bitdefender for an enterprise environment. How can we balance maximum malware detection with minimal false positives and performance impact on workstations? Additionally, are there official…
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Why is bit defender always asking me to log-in?
This problem was supposed to have been fixed in 2023 according to the post I read on this site. It appears to be happening again. I had to log in 4 times this morning just to get Bit Defender to work. It used to be a log in once in a while & then again after a reboot. Now it asks 3 or 4 times every day on each of my 2…
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Bitdefender warns that a suspicious connection is blocked (repeatedly)
Both Bitdefender (paid) and Malware (free) repeated indicate that a Suspicious Connection is Blocked, but a full scan showed no malware. Windows defender found MSIL/Malgent!AMTB and supposedly quarantined and deleted. I still get Suspicions Connection Blocked warnings. Am I infected or not? Windows11 64Bit
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How to disable notifications like "Web Attack Prevention is disabled"?
Hello, I'm using BitDefender for the core feature - antivirus/antimalware. I'm an advanced user and I don't need the warnings about Web Attack Prevention, Online Threat Prevention, etc being disabled. I want them disabled. I'd like to be able to put the icon in my taskbar but if it's always showing an issue then it's…
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Bitdefender VPN premium
Hi everyone, I just bought the bitdefender VPN premium for 10 devices, when I go to my central and then my subscriptions and click on the VPN devices I get the option to either keep my allocation or change my allocation to my bitdefender total security. What does this setting do? Is this to change when I will be billed for…
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Scam Protection in android
Even Scam protection is off , will bitdefender be able to read the window content as it reads the screen due its accessibility permission ?
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Defenders of the month rewards
Hi everyone, At the moment when you get the defenders of the month reward it's a free month validity extension to Bitdefender. Getting a free month sub is great but how about letting the defenders of the month choose from different rewards. Maybe instead of automatically getting the free month sub you get tokens that you…
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Feature Request: Bitdefender VPN Extension for Seamless Browser Integration
After reviewing various Bitdefender products and finding their capabilities outstanding, I am now focusing on Bitdefender VPN. It is available both as part of the Bitdefender antimalware suite and as a standalone product. I think Bitdefender should create extensions for Chrome, Firefox, and Microsoft Edge Chromium. This…
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App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
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Is There a Bitdefender Product for Linux Home Users?
Hello everyone, If you are a Linux user curious about Bitdefender Linux product availability for home users, the official Bitdefender Support article linked below provides all the details. https://www.bitdefender.com/consumer/support/answer/122362/ Regards
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Bitdefender is blocking access to my Realtek Audio speakers some time after I reboot.
After a reboot, all applications on my HP laptop (windows 11) stop being able to access my speakers. I have been advised that this is because Bit defender is blocking the apps from using the speakers. Apps include Youtube, MediaPlayer and Zoom. The error message is either "audio renderer error" or "we can't find an audio…
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Linux
Specifically Linux Zorin but also others are being forced by Microsoft to seek alternatives especially as windows 10 dying but mostly because the battle against Bing & Edge & One Drive are time wasting - exhausting. Just want to turn on do my stuff & save where I want & not risk possibly having our data stolen by 'recall'…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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Feature Request
I have a feature request for the developers to implement in the Bitdefender product when scanning for malware on the respective operating system (Windows, Mac, Android) 1) Is it possible to include the estimated time for the scan to be completed? 2) Is it also possible to include the percentage of the scan that has been…
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Auto updates turned Off
I signed on to my computer last night and there was an update in auto recommendations which I said to do the update, it did not update, just stayed on 0%. I then then did a restart then got a screen asking if I wanted to do the update which I selected. The update completed. This morning I signed on again, but within an…
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Product showing as Expired
Dear all I have been using Bitdefender Free version and it is now showing as expired. I am a little confused as I thought the free edition never expired. is there anyway to fix this. (I have deleted my e-mail for security) Many thanks in advance
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3 comptes Bitdefenders supplémentaire
Salut à toutes et tous ,comment allez-vous!!!lequel utilisé en premier : Bitdefender SecurePass ou Bitdefender Premium Security et Bitdefender Ultimat Security toussent sur la méme boite mail. Cordialement
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i cant activate VPN on Iphone whit code
I bought VPN from a different seller than Bitdefender and received an activation code. I managed to activate it on my laptop, but I can't find where to enter the activation code on my iPhone. Can someone advise me?Thanks!
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WHY HASN'T MY PHONE FINISHED DOWNLOADING bitdefender?
I've tried too many times to put your product on my phone, what is the problem?
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sync.contextualadv.com
Why is bitdefender having to block sync.contectualadv.com almost every day. In researching this issue, some say my computer is infected with malware trying to allow ads to come through. How do I get rid of this malware?
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Why renew subscription when it has been cancelled
I was stopped 54.99 the other day and this in my opinion was against the law. have been in touch with PAY PAL and awaiting the outcome. I have had nothing but trouble with this scecurity I am 81 years of age and have fuel bill to pay and they stop me that ampount what is wromh with these people.