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False positive detection https://p.1ts07.top
Hello. We have detected false positive detection by bitdefender for our domain https://p.1ts07.top. This domain is using by our company in advertising purposes and does not distribute malicious advertising. All the ads is scanning on regular basis for malicious activity. This domain is clean in Virustotal. Could you give…
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Should I be worried about this? Should I do something else?
This is something I got a few minutes ago Should I do something else? Was it a real threat?
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Unable to renew my subscription
Hi! I have been trying to renew my subscription. Every time I click on the renew button, it will bring me to a page but in Mandarin, and I am not able to view any price for the subscription as well. Is there an technical issue?
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Does my subscription include auto renewal?
can I ask if my subscription also includes auto renewal? Because once my subscription expires, I do not wish to renew my subscription anymore. Is there a way to cancel the auto renewal?
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How to reinstall Bitdefender to my windows 11 desktop
I uninstalled all Bitdefender components from my desktop windows 11. Now I want to reinstall all the system components, but the Bitdefender says I have used all available slots of my subscription and wants me to purchase more. I have a subscription. I just want to get the original components back. What do i do? Thank you…
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New App access to a MS account because of BitDefender?
Hi there. I have a 3-PC subscription to BitDefender Antivirus Plus. I just received a MS security notice telling me that: === New App(s) have access to your data. Bitdefender Login connected to MS (someone else's account) === This seems like both a MS question and a BD question. How would someone else logging in to…
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Remove, or make optional, the Bitdefender "safe" label in Email Protection
For me, having the "Dangerous" label is all that is required. By definition, all other incoming emails are safe. I don't like getting every single email tagged with a useless label. It should at least be optional if users want the "safe" label. Yes, I know that some users might not understand that Email Protection only…
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I wish to cancel my Bitdefender subscription
hi , can I ask if I can get a refund for the renewal subscription? And how long will the refund process take? It’s urgent and I need help.!
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VPN in Safepay not connecting
I've recently purchased Bitdefender Premium Security Plus. When I open Safepay, VPN remains disconnected with a little red cross indicating this. How do I configure Safepay to open with VPN. I've already looked at the settings and have it on to connect when Safepay opens. I've already performed a reinstall. Any help would…
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Using Split tunnel to whitelist instead of blacklist
Hello, I would like to know if it possible to use Split tunneling in reversed manner. Instead of selecting which apps and website will bypass VPN. it will be which apps and websites will use VPN.
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Perplexity Login Problem
My Perplexity windonws and mobile app was working until I installed Bitdefender today. Did some research and tried adding exceptions and disabling dark web scan but all failed. The only way I can login to Perplexity is removing the Bitdefender app in Windows desktop and Android app. Has any one experienced similar problem…
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Strange behaviour of Bitdefender Free
I tried testing Bitdefender Free with Eicar malware test (single and double zip files) and Fortiguard malware test (https://www.fortiguard.com/sample-files). The free version does not detect these on download unless I manually open the Downloads folder on Windows 10. Only then it starts detecting these files and…
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Is Bitdefender SafePay really safe?
Avlab.pl test says otherwise! As you can see, there are lot of components required for safe online banking is being compromised as compared to its competitors.
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Bitdefender Agent does not open
I've installed Bitdefender. I've allowed disk access. I have a macbook pro m4 pro, sequoia When I open Bitdefender Agent, I am prompted my email and password. I introduce it, I'm asked to allow Bitdefender Agent to perform some operations (I write my password) and then it closes. How can I solve this?
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Activating Code after Commencing Trial
Hi, I started a free trial and then got an NFR code which I input to Central. Now, the productis running fine and i am veryhappy…the NFR code has worked and this is showing in Central but NOT installed and when i try to run it it does nothing. However, Central tells me that my free trial has 25days left to run (at the time…
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How can I reenable AnyDesk and TeamViewer to run without a UAC prompt?
Hello, I frequently use remote desktop apps to connect to my PC when I am away. Parsec is the main one and AnyDesk and TeamViewer are my back-ups in case Parsec is acting up, which happens on occasion. Parsec seems unaffected, however I think that a few days ago I changeg some Windows setting that now forces a UAC prompt…
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I think my Bitdefender (or me) was hacked. What can I do now?
I've using bitdefender a long time. Since a week, I have feel strange things on my laptop. But Bitdefender was active, so I was calm. After I saw my folders and files deleted from not me, then I went bitdefender.com. There is a picture attached. So what can I do now? Bitdefender was not active 7 days? How can I get support…
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SecurePass problem
Must I remove password manager after I have installed securePass
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When using VPN most sales sites will not let me connect until I turn VPN off? I am using Windows 7
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I currently use Avast driver updater. Does Bitdefender offer any type of driver updater program?
The Avast driver updater program I use is up for renewal. Before renewing, I would like to see if Bitdefender offers a driver updater program.
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This is the worst Website! I can't find help and the customer support phone or email is not listed.
My DashBoard says I have no coverage on my phone, but I have the app installed and I see it working on my phone. This is the worst website for getting help. I can't find a customer support phone number or email anywhere. It just sends you on a loop. This alone is reason for not renewing.
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Password manager on Android not synced to PC
Hi I installed Password Manager on my PC and Android device and imported all my passwords on my PC. When I log in to the app on my phone, none of the passwords are there. I've waited a few hours, just in case there's a delay but still nothing. I'm now thinking I've somehow set up 2 separate accounts, or is there no way to…
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How do I "go to website" from the SecurePass account page on my iphone?
In BDpassword manager I was able to "go to website" by clicking the 3 dots next to an account on the accounts listed on my phone screen and then selecting go to website. In BDSecurePass I cannot find this feature. Even when I select an account from my vault and then select edit, I get a screen that will show a website but…
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Scan Drive
I have an additional hard drive on my desktop and I would like to setup a custom scan for it. Each time I try to do a custom scan it default to the C drive not my other drive. How do I scan the F drive? HELP
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Bitdefender Usage and Optimization
This post is in regard to the overall usage bitdefender needs to "operate" as well as optimization for such usage, i.e. how to find the off button for the service as a whole. I have been sub-optimally surprised with performance from bitdefender as a service, as you get half a second to use a vpn with a paid package and the…
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Referral... Affilite... Reseller
Referral... Affiliate... Reseller. 😐️ Please experts, help me in details what is the best choice for me?
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After paying for a subscription all I get from Bitdefender is more requests to sign up.
After paying for a subscription all I get from Bitdefender is more requests to sign up for a subscription. There is NO customer support so how can I get my money back.
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2FA SMS
A 2FA with SMS would be very good, or I missed something?
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VPN and Hot spotting
Hi can someone tell me, if i have bitdefender vpn running on my phone and i am tethered to my laptop with a hotspot off my telephone, if my laptop is covered under the vpn for my activity or do i need to run the vpn program on my laptop as well.
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VPN Not Working in UAE – Any Similar Experiences?
Hello everyone, I’ve been using Bitdefender Premium VPN package, mainly to make international calls to my loved ones outside the UAE. Initially, I experienced some issues with the VPN not working properly here, but the Bitdefender support team was fantastic at the time and managed to resolve it quickly. However, around 3…