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Active Directory Sensor Integration issue
I have set up a Windows server as an Active Directory Integrator in Bitdefender GravityZone. The EDR Sensor is active on that server, it is joined to the domain, and I have made the necessary Group Policy changes as specified in the documentation…
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"The exception you have entered is not valid" with special characters in folder paths.
I am facing a very annoying issue with Bitdefender Total Security while trying to add a folder to the exceptions list. Whenever I manually enter a path that contains an ampersand like C:\Users\Admin\Documents\Games&Apps it gives me an error saying "The exception you have entered is not valid." This is extremely confusing…
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antimalware service executable
the program 'antimalware service executable' is using a lot of CPU. It is part of Windows Defender. Can I turn it off or remove it because I have Bitdefender Internet Security?
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Can I use VPN from Bitdefender to safely navigate in public places in Europe?
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How to view my original purchase information--amount, plan description, etc.
I've been getting notifications that I need to renew the subscription. I think it's been only a few months since I subscribed, but I've misplaced the invoice. How can I get that information? Thanks for your help, Cellist
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I need to sign in?
Hi All, For the second day running, upon booting-up/switching on my laptop I was met with an onscreen notification box/window informing me that, "You need to sign into your Bitdefender account". Opening my Ultimate Security dashboard, however, I found all correct and functioning and the usual "You are safe" reassurance.…
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I've weird "malware" from Google drive
Bitdefender always alerts me and protects me from this malware and I've: 1. Disabled the Drive extension in Chrome or all my browser. 2. Deleted Drive app from my PC. 3. Disabled sharing that's still open on my Drive. I'm confused, what's wrong with my Google Drive?! or my PC?
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Nasa.gov is a malicious website?!!
I buy and use antivirus software NOT to have to spend every hour of the day applying exclusions for legitimate websites on my kids devices.
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Global Investment Scam Network Using Meta Ads
Bitdefender Labs recently uncovered a large-scale global investment scam network operating through paid ads on Meta platforms like Facebook and Instagram. If you’ve ever seen a sponsored post claiming a celebrity discovered a “secret investment platform” or a shocking financial breakthrough, this research shows how such…
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What sites do I have to allow in split-tunneling to make Amazon work?
AI suggested the following sites, they are all in my split-tunneling and I still can't play Amazon videos from any browser. amazon-adsystem.com amazon.com amazonaws.com cloudfront.net media-amazon.com ssl-images-amazon.com This has been an issue on and off for a while for MANY users. I have searched the community and found…
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Request for refund
Hello. My name Is Peter Yu. I would like to request a refund for the product i bought throughbitdefender website. I have contacted bitdfender three times regarding this issue, but they have been unresponsive. I believe that i meet the 30 day eligibility requirement. If i don't get a response, I will have to submit a…
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Split-tunneling vpn runelite
Dears, While using vpn and having added runelite to the split-tunneling my runelite client won't even open. When you click the icon to start the application it completly does nothing at all. When i turn off the vpn my game loads as intended. This means no issue with the game itself I've also already added the…
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Very distrubing notifications to the point of cancelation
I have been working for days to stop the notifications of Bitdefender. Hours of work and personal time lost, yet impossible to stop that harassment. It has been a nuisance and distraction in my presentations. I am even looking to canceling Bitdefender and installing another security program, but i even lost more time…
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Initial impressions from a newcomer
Hi, I was a client of another global IT/online security/privacy company for around two decades, but very recently switched to Bitdefender. I am unsure if initial impression feedback is valued or even sought and, if it is, where I should post it/send it. So, in absence of any other obvious location, I offer the feedback…
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safe pass. IMPOSSIBLE TO COMPREHEND
I have spent hours trying (a) to install this menace, and (b) just trying to get this accursed site to recognise the authentication code that you are emailing me - CHECK THE ******* LOGS! Finally succeeded in "(b). What is the bloody "Wallet"? I have never even seen this word in the UI. Just one of many infuriating…
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: https://www.bitdefender.com/scuderiaferrari/ Forza Ferrari!
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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How do I export data from Password Manager?
I have installed SecurePass. I am using FireFox. I want to export my data from Password Manager. I cannot find any export link on the page. How do I export data from Password Manager?
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google apps blocked as insecure
Shortly after a downloading a Bitdefender update, I was unable to access Google apps due to insecure connections. This happened with 4 different browsers. I disable Bitdefender shield and removed it from startup. I was then able to access Google apps again.
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Can I safely rely on Bitdefender and disable Windows Memory Integrity
I am using Bitdefender Premium Security, and I want to ask a direct question regarding system optimization versus security. I am considering disabling "Memory Integrity" (Core Isolation) in Windows to improve my PC's performance and reduce CPU overhead. My question is simple:Can I fully rely on Bitdefender’s layers of…
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Latest Update?
I updated my BitDefender and its now at version 27.0.55.308, but the latest version should be 27.0.55.313. Am I right and my BitDefender didn't update to the latest version or is 27.0.55.308 the latest version?
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Bitdefender Mobile and the call block feature
So it would appear that the call block feature is somehow blocking facetime calls from messenger. Calls would just not show up for me top answer and if I try calling, the app just beeps and never rings. That is, until I turned off the call block feature and calls instantly went through. Is there anything that can be done…
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Is this warning a scam, as I suspect? Bitdefender says my system is clear of threats.
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Bitdefender VPN ads and tracker block history list
Hi everyone, I would like to be able to see exactly what was blocked by the ads/tracker blocker. Right now it only shows how many things where blocked but not what was blocked.
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Option to disable Anti-Theft
It is good to have some kind of control when someone steals or you lose your device but in my opinion it shouldnt be forced and not possible to disable. Not everyone wants there to be an option to wipe their device with 1 click or track/lock it. For me personally i just dont feel safe knowing that if anyone with malicious…
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Can't Format SD Card after Immunization
Man, this is frustrating….. I stupidly let Bitdefender immunize an SD card and now, I can't delete anything from, change drive letter or even format it. It is now useless as I can find no way to remove the 'write protected' status from it. Tried a suggestion on here to change the drive letter and use Guiformat, but I can't…
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Bitdefender destroyed my SD card's data
I was simply trying to edit my pokemon platinum save data, and i recently installed bitdefender. Bitdefender kept giving me an annoying pop-up notification about immunizing a drive (i still really want a way to turn that off) and it seems I accidentally clicked immunize drive instead of ****** off and now ALL OF MY DATA IS…
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Remembering Last Settings for Firewall Rules
I have quite a few IP address which are blocked by BD and I was wondering if there is a way (if not could it be considered as an option) for BD to remember the settings last used when doing any of the manual additions to settings/exceptions. In particular, creating a new rule for blocking an IP, what I do most in the…
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Bitdefender is locking the computer at startup
Greetings, in my pc is installed Bitdefender Total Security latest update available, startup desktop Windows 11 is locking for a few minutes with gray icon and "Bitdefender services are not responding. Restart your computer and if the problem persists, contact Bitdefender support" I uninstalled with tool Bitdefender and…
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Bitdefender is locking the computer at startup.
Good afternoon, I have a computer with: Amd 3900X, RTX 2060 super, 32GB of RAM, and a 2TB Samsung SSD drive. I am running Windows 11 Pro 64-bit. I have Bitdefender Total Security installed on this computer. For the past few days, every time I start up the computer, it freezes for about a minute, meaning I can only move the…