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Central > Digital Identity Protection > Data Monitoring > Monitor your inbox
Hi, I've two Microsoft email accounts. The first one (the work/company) has a custom domain, the second one (personal) uses outlook.pt free outlook service for Portuguese based customers. I have successfully setup the personal account, but can't get around authentication for the work account, as it tries to login on free…
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Rootkit survives past format and infects new laptop
My internernal network has been infiltrated with a hacked proxy machine i put inside my network carelessly. The virus has not been picked up by bitdefender - i've since then bought a new laptop and fully formatted my desktop pc. A week or so later the virus is back and has gone onto my laptop too. Are you able to help…
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Is TikTok Safe to Use from a Mobile Security Perspective?
Hey everyone, I’ve been reading a lot of mixed opinions about TikTok and its impact on mobile security. Some say it collects too much user data, while others argue that it’s no different from other social media apps. Since many of you here have more technical knowledge about Android and iOS security, I wanted to ask: Do…
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Password manager print out
I have a separate list of my passwords, can i print out a list of my passwords from password mgr to cleanup my other list? Thanks, Tom Altman
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Como reinstalar o Bitdefender apos a formatacao do Hd do notebook
Foi formatada o HD do meu computador. Foi deletada o app e minha assinatura ainda esta ativa. Gostaria de saber como posso instalar novamente o app do Bitdefender.
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Dear Bitdefender Community,
🛡️ Dear Bitdefender Community, After a great deal of reflection, I've decided to take a permanent step back from the forum and redirect my energy elsewhere... I came here not just as a user, but as a learner, contributor, and passionate defender of smarter security — and I leave with gratitude for every discussion, every…
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Crossed out text in mails (Outlook 365)
Hello, I’m experiencing an issue with Bitdefender and Microsoft Outlook 365. Some of my incoming emails appear with text that is struck through (crossed out). It looks like Bitdefender may be modifying the HTML formatting of messages while scanning them. Could you please advise how to prevent Bitdefender from altering or…
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How do I Renew the Subscription for 1 Device now ?
The deadline for renewal of my Anti Virus Plus is 3 Weeks away. The current subscription is for 3 Devices. I am only using 1 Windows 10 PC now. What procedures must I follow to purchase a 1 Device subscription? I am very confused. I turned Off the Auto Renewal option recently.
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Constant Requests to Scan an External Drive
I have a Samsung external drive - connected by USB which I use to clone my C drive every night. The external drive shows as Drive D. Recently Bit Defender has started to constantly warn me about my external drive and ask if it should be scanned and throws up the File Explorer for the D Drive - at times this can happen…
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SecurPass en anglais
Bonjour, Depuis deux jours SecurPass est en anglais. Comment le remettre en français ? Merci
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QR code scanner and Bitdefender Mobile Security
Many competing antivirus companies offer their own QR code scanners, which before opening the weblink, check, if the page is safe. In my opinion, also Bitdefender could create a QR code scanner app that would cooperate with Mobile Security in preventing the opening of malicious pages.
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Getting all automated emails from Bitdefender in french
Hello. For some reason all the emails I get from bitdefender is in french. I have selected english both on the app and in the broswer. As I don't speak french I have no idea what the emails say, nor do I understand why this problem started.
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total security désactiver windows security
Je viens d’installer Bitdefender sur Windows 10, mais il affiche « désactivé » dans l’application Windows Security. Pourtant en bas a droite bitdefenders il me dit qu'il est actif ? J ai remarquer quand je redémarre j ai cette erreur. Car installer 3 fois.
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Riskware found during scan
What are the dangers posed by this riskware?
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No calendar in Mobile Security
I use both iPad and iPhone with IOS 26.0.1. Trying to activate Scam Alert but Calendar is not under Mobile Security. Cannot, therefore, initiate full access. What other options to activate Scam Alert.
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Malicious Command Line detected by Bitdefender. What should I do?
For the last half hour or so, I’ve been getting popups from Bitdefender saying that a malicious command line has been detected. It is accompanied by the following message: “Feature: Antivirus AC:\Windows\System32\wbem\WmiPrvSE.exe was passed a malicious command line and has been blocked. Your device is now safe. Command…
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I keep getting Malicious command line detected and it wont stop
Today I started my computer and this keeps showing up nonstop Malicious command line detected Feature:Antivirus The app C:\Windows\SysWOW64\wbem\WMIC.exe was passed a malicious command line and has been blocked. Your device is now safe. Command line: "C:\Windows\SysWOW64\wbem\WMIC.exe" wmic PROCESS where "ProcessId=29228…
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Keep getting a "Malicious command line detected
It keep getting: Malicious command line detectednowFeature:AntivirusThe app C:\Windows\System32\wbem\WMIC.exe was passed a malicious command line and has been blocked. Your device is now safe.Command line: "C:\Windows\System32\wbem\WMIC.exe" wmic process get commandline /format:csv This is happening many times per minute.…
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Constant waring message from BitDefender
I'm getting all the time warning from Bitdefender that Malicious command line detected Function: Antivirus Aplikacja C:\Windows\SysWOW64\wbem\WMIC.exe otrzymała złośliwy wiersz polecenia i została zablokowana. Twoje urządzenie jest bezpieczne.Wiersz polecenia: "C:\Windows\SysWOW64\wbem\WMIC.exe" wmic PROCESS where…
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Bitdefender blocks connection, citing botnet. Full scan finds nothing.
Could you please help me? Problem: Yesterday and again today, Bitdefender Total Security blocked one connection to the same suspected botnet, 45.153.34.54 (screenshot #1). System scan finds nothing (screenshot #2). Context: -Windows 10 personal laptop, enrolled in Extended Security Updates; latest Windows update installed.…
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Very slow internet using VPN
I have been testing the BD VPN, and I want to like it.....BUT, I have gig speed. On one wired desktop computer with speeds normally at 950mbps, VPN takes it down to 50-100. My second WIFI desktop normally hits 250mbps, VPN takes it down to single digits. This can not be right? Anyone? Thank you.
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Problem password apps
Hello, I have noticed an issue with the application protection feature in BitDefender, specifically with how the password prompt for protected applications is handled. Description of the issue: When a protected application requests a password, if I minimize the application to the taskbar and then reopen it, there is a…
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Is 954 414 9655 Bitdefender's legit telephone number?
Hi everyone, I recently received an unsolicited call from the number 954 414 9655 claiming to be from Bitdefender support. The caller said there was an issue with my antivirus subscription and urged me to provide remote access to my computer or pay an immediate fee to "renew" it. This sounded suspicious, especially since…
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Will Bitdefender Protect my Windows 10 Desktop if I don't upgrade to Windows 11?
There seems to be a lot of discussion about people trying to switch to Windows 11, but I have a great desktop that Microsoft tells me won't upgrade to windows 11. I think it shouldn't be forced upon people because my PC has a very good value as it is my photo editing PC with all I need. Microsoft says their won't be…
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Email protection
why does bitdefender highlights the legitimate emails from google ? this email was a reaction of my act so how it is dangerous ?
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Is the Bitdefender virtual disk legit?
Hello, I never created this; it has been there for idk couple of months probably. Included screenshot of properties: is this from Bitdefender or the system is hacked? If it is from Microsoft, are they allowed to use the name Bitdefender? Please let me know if additional info needed. Thanks.
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Cannot preview pdf files in Windows Explorer
I recently have been prevented from previewing pdf files on Windows Explorer - receiving the following message: "The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents." Could this be resolved with a Bitdefender setting or do…
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Bitdefender VPN blocks Google queries and YouTube items
For some time I am seeing some sites inaccessible when searching using Google. Now Youtube is complaining about the VPN for some posts. Is this being addressed? Thanks
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Abo verlängert
Hallo liebe Community, mich ja e mein Abo für IOS verlängert aber ich kann nur die Sachen von der kostenlosen Test Version verwenden. Was muss ich machen und das komplette Abo für 24.99€ verwenden zu können? Die Bestätigung das mein Abo verlängert wurde und ich die Vollversicherung habe wurde mir auch bestätigt.
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Unrecognized addresses in Google
I recently looked at my Google account personal info tab, and in the personal info addresses I saw that I have home and work addresses set to locations (using coordinates) that I have never lived in or worked but are in the same city that I used to live in a while ago. I'm sure I haven't personally set up these addresses…