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Does not Bitdefender need to provide bigger file size to submit a malware sample?
Currently, Bitdefender restricts the file size for submitting suspected malware samples to a mere 25 MB. I believe the community should collectively advocate for a substantially higher limit and the integration of a native submission feature directly within the antivirus software. This would allow Bitdefender's malware…
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Unique Virus
Hi Defenders ! i visited a site ( https://librewolf.net/installation/windows/ ) but when i clicked the download here : it tried to download the file through my browser ( chrome ) instead of using internet download manager, but all of the sudden the download process became auto paused. chrome did not download that file (…
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Anomaly Detection
Anomaly Detection appears to be a sophisticated technique used by Bitdefender to detect applications or processes exhibiting suspicious behavior, customized to each endpoint: Our custom machine-learning models used in anomaly detection are trained individually on each customer’s system. This is not a mistake, each system…
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Oracle Linux malware
Netgear Armor Bitdefender Total Security for Microsoft Windows 11 flags as malware the Oracle Linux 10.1 ISO "OracleLinux-R10-U1-x86_64-dvd.iso". Is this a false positive? The supposed malware is identified as "Gen:Application.WinexeSvc.1". Oracle Linux is a fork of Red Hat (Fedora) Linux but the Red Hat version does not…
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Bitdefender not showing in startup
There was a previous discussion about this exact issue, but has been closed Sometimes when I startup my PC, I do not get a Bitdefender icon in the notification area of my task bar. When this happens, I am unable to right click on a file and have Bitdefender run a security scan on the file. I have had to restart my PC for…
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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Mac folders in Outlook cant delete
I have already disabled the mail protection from Bitdefenfer on Mac but the folders stil remain. How can I delete these folders in a Mac Outlook Gmail account.
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Difference between Bit Defender Central and the PC app
Hi, I installed Total Security for the trial period. I was satisfied with the product, so I purchased it for a year and entered the activation code, which was successfully accepted. Now, however, I see in Defender Central that the expiration date is January 2027, while the management app installed through Defender Central…
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What's considered too high a number of active IP addresses when VPN is turned on?
I run the windows command "arp -a" to see a list of active IP address connections before and after i turn on bitdefender vpn. Before shows 4 or 5 connections. After shows anywhere from 20 to 200, usually on the higher end. The series of 30 runs below show initially 83 connections. Is this considered high? Also, the number…
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Microsoft Defender Updates
A vulnerability scan is suggesting that I should install Microsoft Defender updates. Do I need to install the Updates for Microsoft Defender?
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AMD CPU's Are Junk!
Intel Pentium 4 4 Core CPU's Are The Best! That Is Why You Can't Install The Best Antivirus On The Planet (Bit Defender) On A PC With Such A Junk CPU! The PC Im Using Is A Lenovo PC With An Intel Pentium 4 4 Core CPU With Windows 7 32 Bit OS Running Off Of An SSD Harddrive And It Works Great!
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VPN is blocking access to a website
Hello, I am experiencing an issue where the VPN is blocking access to an internal site for no apparent reason. I have to disable the VPN in order to establish a connection. Could you please look into this? I use Bitdefender Total Security. Please tell me what can I do ? The site is <https://assure.ameli.fr/> Thanks you for…
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Bitdefender central showing wrong number of devices
Good day. I have 5 devices under my subscription and only 3 currently installed. I had a HD crash and had reinstall Windows. Under 'my devices' I removed 2 unused devices, 1 of them being the crashed HD computer, but the system isn't updating and still shows that I am at my subscription maximum. I don't know what to do.…
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Further information about VPN security
Hello. Some suspicious actions by malicious agents who have access to personal data, such as executives of internet service providers or individuals with advanced telecommunications expertise, compel me to seek your advanced knowledge on security issues related to VPN usage. That's why I would like to ask the following…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Re-introduce "Bitdefender File Vault" which has been discontinued
Please introduce 256 bit encrypted file vault for storing files and other data over Windows PC. This feature was present in the previous version of Bitdefender few years ago named "Bitdefender File Vault" but it was discontinued and discarded by Bitdefender because according to Bitdefender only a small number of users were…
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Spam link found in email NOT SPAM
How can I mark the link as trusted. I see a there is a note that it's Untrusted. How can I change it to trusted so it doesn't get flagged again?
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Can't play embedded YouTube videos
For some time now I had the problem that I couldn't play embedded YouTube videos (e.g. on patreon and gog.com). The frame would just display "Error 153" briefly and then go black. Only yesterday figured out that this is caused by the BitDefender browser extension, which blocks a required cookie from youtube-nocookie.com…
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Is the Bitdefender virtual disk legit?
Hello, I never created this; it has been there for idk couple of months probably. Included screenshot of properties: is this from Bitdefender or the system is hacked? If it is from Microsoft, are they allowed to use the name Bitdefender? Please let me know if additional info needed. Thanks.
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Bitdefender virtual disk
Even after searching and seeing to update to the newest version of the Free version, after awhile the virtual disk is popping it's useless self up again. Is there an actual solution to this? It does seem like it showed up after installing the newest version of VirtualBox. I will uninstall both, then reinstall Bitdefender…
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secure connection failed
Recently, a few days ago, I started to get the "An error occurred during a connection to www.mtcfederal.com. PR_CONNECT_RESET_ERROR". I tried connecting with "EDGE" but got the same error. I can connect to this website on my smart phone using google. Can anyone tell me how to fix this problem? This is the only website that…
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Safe Files
The Bitdefender Antivirus for Mac product has a Safe Files feature, which ensures that only authorized applications can access files in important folders such as “/Documents." The intent is to protect the contents of those folders from ransomware. Does an equivalent feature or capability exist in GravityZone on macOS?…
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Time Machine Protection
The Bitdefender Antivirus for Mac product has a Time Machine Protection feature, safeguarding an external disk attached to a Mac that is used to hold a Time Machine backup. The intent is to block access to the backup disk by any application other than Time Machine itself, in order to protect the contents of the disk from…
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Password Manager no longer "remembers" password
Since the last Bitdefender update, my Chrome password manager will not remember the master password and makes me enter the master password for every browser session. I did not change any settings, and it is a real hassle to constantly need to enter my long secure master password. Thoughts?
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Hiring season = scam season. Fake recruiters are back (and it starts with email)
Hey everyone! I’m Alina, part of the Bitdefender team. I spend a lot of my time digging into online scams (even talking to scammers sometimes), and reporting on the latest tricks used to fool netizens. After a while, you start to notice patterns… and also how quickly these scams spread once they start working. That’s why I…
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Bitdefender Events showing login event after I was at a location.
I've just gone through my Login Events and I can see 3 logins (1 failed, 2 successful) at an IP address of somewhere I was at, or near enough. The issue is, they start after I left that location. The first one that was successful was 5 hours after. The second, failed attempt 16 hours later, the third, successful, seconds…
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google safesearch
Hi Google has suddenly decided I am under 18 for search results, which is very far from true. I've tried to reset the safesearch setting but it says that it might have been set by an antivirus, and admin or parent. I wonder if anyone else has had this problem or knows how to fix it.
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Unable to access payment email and invoices
Hello Bitdefender Support Team I can no longer access the email account I used for my Bitdefender subscription payments. Because of this, I’m unable to view or download my invoices.Could you please help me:1) Update my account with a new email address, and2) Send me my past invoices (PDF) for all billing periods?I can…
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Scammers using Bitdefender domain? [Update - False Positive from Symantec]
I recently received a bogus email that used the Bitdefender domain. noreply_community@bitdefender.com How is this possible ? I would expect BD to be very secure.
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Multiple Infections detected on system scan - How to determine which file to restore or delete?
Hello. I had downloaded some files which I later suspected were infected esp. a rogue exe file. A few days later upon scanning, found multiple infections detected which were quarantined by Bitdefender AV. Upon checking the quarantined items, found the culprit in there. The file I suspected, among others. Add to that…