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Unable to update billing address in Bitdefender central
Hi everyone, When updating my payment details in central I noticed my billing address was set to the wrong country for some reason. I then changed it to the correct country but when I log out of central and then log back in it is again set to the wrong country. I've submitted a ticket to support.
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Extremely Bad Support from Bitdefender
Never really had a problem with the product until you needed help and the support is so bad! The support is typically non-existent and the support staff is extremely rude and obnoxious. How do you file a complaint?
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Android phone can't print to Wi-Fi network Epson printer
Help! My son installed on my phone and laptop. Laptop works and prints fine but Android phone can't print to the printer. How do I enable printer?
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Where do I find archived notices from DARK web
Over the weekend, I received several data breaches that put my ID on the Dark web. As I went through and dealth with each one, I archived the notices. I would like to find and review one.
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Licensing of mobile devices (Central App)
I don't want to use antivirus on my iPhone, but I would like to be able to access and manage Bitdefender Central via the Central app. I've noticed that as soon as I log into the Central app with my iPhone, the iPhone is shown as a vulnerable device in the Central overview. It is also the case that the iPhone is then…
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Anyone with Memory issues with latest Product - 7.9.10.392?
We are seeing massive Memory leaks on EPSecurityService.exe? Anyone else?
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AV Settings (Windows) can be able to be uploaded or synchronized???
Hi, I have installed Bitdefender : Total Security recently, and setting up configs, so the question is: the settings can be able to be uploaded or synchronized? because, it´s possible I'll executing a complete format or replacing ssd and I would like keep my configs. P.D I fall on laziness to configure them again. Best…
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Where is the Vault located and how to access it. 2024
I am new to Bitdefender and used FireFox (Windows 11) to set up Password Protection. I find all the legacy password and accounts still in Firefox Passwords but cannot find the new ones that are generated with Bitdefender. Please help and keep in simple for a new user. Thanks
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Am I Managing Exceptions Correctly?
I am using BitDefender Total Security on Windows 10 Pro. I go to Protection Features > Antivirus, then click on the Settings tab, and finally on the Manage Exceptions link. I have several external backup drives (USB) on which I keep a variety of folders and files that are backed up from my daily work in Documents, etc. or…
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The Bitdefender alerts WhatsApp scam messages. But how does one find and delete it in WhatsApp?
The Bitdefender message for the alert shows some gobblydook which a lay user can not understand. Simplest would be if Bitdefender could permit user to click on the message which would then invoke WhatsApp (or the relevant other App) and open up the offending message so that the user can delete it.
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Exceptions still not allowing me to run....
I am trying to run a program that I trust. Even after adding exceptions (folder AND exe), the program no longer runs. Without BD, the program runs. With BD installed, no running. How can I regain access to this program? The program is from here: https://www.polar-electric.com/Morse/MRP40-EN/
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Bitdefender Antivirus Plus Profiles Messes Up With Power Plan Settings
So recently I had my Lenovo Legion laptop reinstalled with Windows 10 and after using it for a day or 2 I noticed that my laptop's power plan settings wouldn't let me change my screen timeout settings along with some other options as well (like changing my fan settings). Everytime I would set the screen timeout to any…
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Will Bitdefender antivirus software protect me from Malware and Ransomware?
I'm thinking of purchasing Bitdefender instead of renewing Norton for my Window laptop but can you please answer this quesion?
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How can I turn off master password for Bitdefender Password manager every time I restart?
I'm in a secure location so I don't want to have to enter a lengthy master password to Bitdefender every time I restart my computer.
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how do I remove scumbags from my network, phone and rooted software?
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Bidefender password manager and website icon
Hi I recently moved from Kaspersky to Bitdefender, and if it took me a while to get more familiar with Bitdefender. There is something that i still don't get how to fix. I've got like 200 diffrent passwords to connect to different websites, apps …., when with Kaspersky i got an icon assigned to most of my password…
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Microsoft Blazor application, files detected as infected
Hello, I'm a developer. I'm developing a web application using blazor web assembly and when I publish it in release BitDefender detects as infected some files of Net 6 framework. Also when I browse the application, with chrome for exmple, BitDefender detects as infected some temp files. This is the a file of Net 6…
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Plex media server crashes
Good day, after a lot of tests, I can assume that Bitdefender free causes network crash when Plex media server is streaming. Source of data is on a iSCSI target. After some minutes of stream from the tv, server network fail without any error. Simply you cannot reach any network destination from the server, iscsi target…
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Black Friday scams to watch out for in 2024: How fake shopping sites are out to steal your cash
The 2024 Black Friday is just around the corner, and millions of people are preparing to snag what they hope will be the best deals of the year. But lurking behind the excitement of discounts and shopping frenzies are scammers waiting to take advantage of unsuspecting consumers. Fake online shopping sites have become a…
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2FA CODE TAKES FOREVER to be received
the last code to login to bitdefender central to 20 minutes, several times it took over 1 hour, using Thunderbird
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How to submit suspicious URL?
Recently from my Phone I tapped accidentally on an ad of a site and I was diverted in a site where there was no content but only background images. I do now know if I have picked up anything from there and I would like to submit it so BitDefender's specialists can check it out. How do I do this?
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Location Of Log Files In BD Total Security On Windows 11?
I am using Bitdefender Total Security. Using Windows 11. Can you please tell me what folder and file name I would be able to find log files containing Firewall logs of problems and also log files from Antivirus scans and Online Threat Preventions, etc. I do not see anything in the UI that can show me log files. When I look…
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file shredder
just installed windows 11 24H2 on 2024-10-20 right clicking on a file, select bitdefender\file shredder the window bitdefender file shredder won't appear if file shredder is selected main page everything works regards
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Is it still recommended to turn off Windows core isolation / memory integrity with bitdefender?
Running base “Internet Security” and enjoying it so far but I have a concern. I see I can turn on memory integrity. Posts from a year ago mention not being able to switch on memory integrity with bitdefender. They also mention it not being advised to use with Bitdefender. Has that changed in the last year? I was also…
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Bit Defender Total Security blocking site links.
I am finding that Bitdefender system updates are blocking links on sites without asking me. I get the feeling that perhaps its going the same way as HAL in 2001 a Space Odessey. I like the idea of being safe, but will not tolerate a machine taking over my life. Am I alone in this problem, is it time to look elsewhere for a…
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Suggested Additions to the Managing Exceptions Feature
All my PCs have an administrative account but I do all my work from a regular user account. Switching back and forth from a regular user account to an administrative account to manage exceptions is possible but I consider it a moderate nuisance. Please add the ability to manage exceptions from a regular user account. If…
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What is error code -105 on Android
Scanning stops to that error code.
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Is that related to Bitdefender anti theft protection?
I've a Samsung Galaxy A52S 5g and since some time it is showed under the module Trust Agents a service called Protection by Theft,I've asked to Samsung's assistance and they've answered that it isn't related to Samsung,so I suppose that is on Bitdefender Anti Theft could you confirm me that? At now I've disabled it,have I…
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Is anyone else unable to log in to the mobile app (iOS) because it doesn't recognize the master pw?
I primarily log into accounts on my phone and iPad and therefore most often wind up creating/saving new passwords there as opposed to on my desktop. Since switching to Bitdefender last month, I've been unable to use the mobile app because it it returns a Wrong password message. I have confirmed I am entering the correct…
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Inconsistent scan results
I use an app called winlator to use Windows programs on my phone. But defender on my phone has never flagged winlator or it's APK file as virus infected but but defender on my PC keeps flagging it with viruses. Any advice?