-
Bitdefender is blocking access to websites that we use all the time
Been using Bitdefender for quite some time. Within the last week it is either blocking websites so you cant access them or it is blocking functionality of the websites. For example https://myjtech.digital/ when we try and login in it doesnt do anything. If i disable bitdefender I can log in just fine.…
-
File Shredder: Unable to delete file
Hello. Running: Windows 10 ver 21H2 Os build 19044.2130 Previously I tried deleting this file using file shredder and it stated that file was either in use or that I didnt have permission to delete it. Im not sure why or how but this file cannot be deleted using file shredder. I ran the computer in safe mode to get it into…
-
Bitdefender Anti-tracker failed to load
Running Windows 10. In Edge, there is an error with the Bitdefender Anti-tracker extension. I received the error: The extension failed to load properly. It might not be able to intercept network requests. Should I remove and reinstall it or something else? Thanks
-
Change email address that is no longer accessible.
2Checkout (now Verifone) is using a email address that was disabled. The BitDefender email address was changed long ago, but this apparently did not get updated by 2Checkout. Therefore I haven't been able to manage subscriptions. The info I have seen online says this has to be changed by BitDefender or 2Checkout, but I…
-
Problem using smartview to cast my phone apps witn VPN
I try to cast my Samsung phone on a LG smart tv using Smartview but when i turn on bitdefender vpn, the casting is interrupted. Is there a fix?
-
family pack....Can one of my family member hack my accounts on my pc!!! payoneer and paypal....
Can one of my family member hack my accounts on my pc!!! payoneer and paypal....
-
Issues with BD locking up Keyboard after scan
I have been using BD now for over six years and never once have dealt with this issue before. Everytime my scan starts and I am not using my keyboard ( IE Watching movies/tv shows steaming) My Keyboard will no longer be responsive and I have to unplug and replug it back in. Same story when I get up in the morning and go to…
-
Does the Bitdefender Box have its own interface that you can access thru the router?
I was curious to know if the Bitdefender Box has its own interface that you can access to make changes like you can other router brands. I love my Bitdefender Box and am glad it can cover devices that connect to it that don't have Bitdefender coverage on the devices.
-
New BD install with MacOS 14.4.1...Browsers froze...Internet stopped Help
Mac M1 updated 14.4.1...BD installed first. All browser report not connected... Tried eiternet...no love. Went back to wireless...not working. I removed five curupt files. I uninstalled BD and rereinstalled BD. Is there a problem with 14.4.1? What have I shut off that is killing my network connection?
-
upgrade from 3 windows devices to 5 mixed devices?? License # question
I currently have a license for 3 windows devices. I would like to add a few more devices (mixed windows and/or iPhones) If I purchase the offered upgrade to 5 mixed devices are these 5 new licenses in addition to the 3, I already have (8 total) or does this upgrade only add an additional 2 new licenses? Thanks in advance
-
I use bitedefender armor and everything on it works except the web protection part…
I have tried everything that bitedefender armor people suggested…taking the app off and putting it back on…turning just the web protection to pause for awhile and then turning it back on, just signing off of the whole thing and signing back on and restarting each thing on it …but even doing all of this everything else on…
-
Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
-
Pourquoi désactiver le DNS
Bonjour, J'ai utilisé le VPN aujourd'hui pour la 1ère fois et en l'activant j'ai eu une notification de Bitdefender me demandant de desactiver mon DNS secure. Est-ce normale ? Pouvez-vous m'aider ou m'expliquer la raison ? Merci d'avance pour vos réponses.
-
Whitelist not working, still can't access domain
Hi guys There is a crypto website I use frequently (several times a day) which has now been falsely flagged as a phishing website, [*url removed by @Flexx*] I've whitelisted and rebooted, still nothing. Unfortunately I need this website as much as I need BitDefender and at the moment my only solution is to shutdown…
-
Anti-Theft Not Working
Hi, I have 2 phones (Samsung and Xiaomi) and on both the phone when my screens are off for a while I can't track those phones nor the anti theft alert rings. I restarted my phones and with screen on they both can track locations. On Xiaomi, when I send sound alert it just pop up a notification without any sound and when I…
-
Bitdefender Logo is different since last update
On my Windows 10 computer, I have had Bitdefender for over a decade and the logo in the taskbar has always had a small chevron or similar mark on the logo in the bottom left corner. When this mark showed up after a restart you always knew Bitdefender was completely done restarting. Since the last update, the logo no longer…
-
Installing Minecraft Launcher crash with code 80070490
I have a new Lenovo laptop and installed Bit Defender. I have tried to install Minecraft for my son but keep on getting the error code 80070490. Is it possible this is somehow related to Bit Defender being installed? thx
-
How do I add file/folder/app exclusions on the Android app? I've looked everywhere on the app.
I probably missed it somewhere but without the option, the program will be useless for me. Thanks for your help
-
Adding seats
Hi We currently have a 25 seat GravityZone Security subscription (all used) and needed to add a few more and bought a 10 seat license. When we try to add it, it says it will replace the current license. Will that actually happen and wipe out our existing 25 seat licence?
-
My ticket number is 1009133306, I need a refund
My ticket number is 1009133306, I need a refund
-
Pause Protection
This is a bad product for antivirus category. I have a 4gb ram but antivirus consume 2gb ram. My windows 10 computer very slow. I uninstall Bitdefender Antivirus Plus. Please tell me why I can't pause protection this antivirus ?
-
Windows 11 Explorer freeze
The last few updates of Bitdefender is causing Windows 11 Explorer to freeze How can I fix this? Thankyou
-
Bitdefender mobile security manual scanner graphics glitch
I have and android tv box the HK1RBOX running android 12, I have bitdefender mobile security version 3.3.232.2401 installed on it. Since a few weeks now I have experienced a graphics glitch when using the manual scanner. When first booting my android box and then running a scan with bitdefender the scanner animation show…
-
Bitdefender blocking ports on the router
Hello. I have a Raspberry Pi 5 hosting a Jellyfin Media Server for my personal media content. It has setup OK on the POi but I cannot access the jellyfin Server from My Windows 11 computers oy my Samsung Galaxy SmartPhones When tring to make contact with the Pi 5 I am asked to make a connection with the sever, I enter the…
-
All of a sudden vpn won't connect, keep getting Error code 9. Was working fine until an hour ago!!
How to fix an error code 9 on vpn which was working fine until an hour ago..
-
BDTS keeps blocking Trojan and Phishing screens...how do I remove root cause?
I keep getting BD screens stopping a rogue phishing site from opening. However, I dont seem to be able to eradicate it despite running multiple scans. It happened mostly in Duck Duck Go browser so I deleted that. Now its happening with Firefox. I have an expired McAfee on the tablet and it comes up showing 5 pieces of…
-
Disabled features and lorem ipsum in Bitdefender
Hello, recently, my Bitdefender software in the Protection category has all features disabled and lorem ipsum text in the description. I no longer have access to settings or notifications.
-
Is it Bitdefender that stops me from visiting certain websites, like "click.pstmrk.it"
Is it Bitdefender that stops me from visiting certain websites, like "click.pstmrk.it"
-
Why do I have to pay an extra $19 for password manager just to sign up for bitfinder digital protect
-
BD Installer downloads files, then erases them?
Installing BD on a large group of systems. On a few of them, I've run into an odd issue. The installer runs, and stage 1 (downloading files) works fine. Normally, the files get downloaded into %temp% and then are executed from there. On some systems, I've watched the folder and the files are downloaded, then immediately…