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Connecting VPN before connecting to internet
If VPN is on while internet is disconnected when I want to reconnect to the internet I have to stop VPN and reconnect it to get it to show and that I am secure
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BD shows email as plain text - Outlook, Thunderbird, WLM - last update ?
Daily I recieve lot of emails and yesterday (12.08.) started recieveing them (not all! from random senders) in plain text instead of html (or mime). Some of my clients (who have BD installed) have also started complaining about this. I haven't found a solution yet, neither in antispam nor in encrypted web scan. I think…
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Some folders and files vanished suddenly
All of a sudden some of my desktop folders vanished without any action of me (windows 11).. i tried many files recovery software with no result .. my question is is there any certain Trojans or ransomware variants hide or relocate files instead of encrypting them immediately or malicious scripts rename files and move them…
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Bitdefender coupon code
New to Bitdefender. Want to use the 50% off code for the Total Security plan. The site won’t let me apply the code during checkout. Can someone help me?
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I have a SAS and to get quick answers I need to chat with them
But bitdefender blocks the chat pop up app, how do I get it to allow it? Thanks, Steve
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I feel the weight of the features on my device in the Total Security version
Because of the weight, I'm afraid to uninstall the product, but I'm sticking with the program because it protects me a lot. I hope that in the future, an update will be essential to lighten the load of features on my device. Whatever that means, I won't abandon my BitDefender protector. I hope to improve the product to…
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bit defender updates software to 90% then doesn't continue.
When I cancel it the whole program shuts down, including the Firewall. I need to reboot to get it back and when I do there is a report of a critical error -2147024636. I'm on version 27.0.49.254. This only happens when I update the program, not just a regular update. The program update stops at 90%.
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Stop it asking me to login often?
Bitdefender on MacOS asks me to login on multiple computers every few days. I am so tired of this that I am about to uninstall and cancel my subscription. Any way to stop this? I am not over my subscription limit in terms of installs. I have checked that multiple times. The login always works, but it keeps prompting me…
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Latest ios update - now cannot search internet with vpn on?
Ios macOS Sequoia 15.6 Tried the usual fixes: clear history, check connection, restart, verify enabled javascript, checked extensions. Only thing that works to search is to turn off the VPN. Believe there something not quite matching with the newest update since this happened right after.
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Skipped files, where can I see which files are skipped?
From the xml output in the log file: <NotScannedDetails skipped="153107" ioerrors="0" archiveBombs="0" passwordProtected="32" It has a list of 32 files which are passwordprotected. But where is the list of skipped files? These seem to be skipped because they have been scanned before and Smartscan decided to not scan them…
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Every time I start Outlook, I am prompted with a security warning
Every time I start Outlook (Microsoft Office Pro Plus 2021), I am prompted with a security warning. Over a year ago, I upgraded BitDefender and immediately started getting prompted with this security warning from Outlook: Selecting 'Yes" allows me to proceed, but this prompt is now very annoying after all this time. I was…
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Email Protection: Flag False-Positive "Dangerous" Emails
I have emails I get from a few subscription services (and in some case billing services) that I 100% know are safe emails. But Email Protection marks them as dangerous pretty much every time. Because of the volume of "dangerous" emails I'm getting which are not actually dangerous, I feel like the labels run the risk of…
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Why Did I Have 92494 Skipped Items In BD Total Security System (Full) Scan?
I ran a full scan with Bitdefender Total Security. When it was done, it said that I had 92494 skipped items. I searched the community but all of the skipped items posts were in the archive and the links that they said explained this were dead. So, why did this happen?
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How to switch off "Prompt for Password"?
When scanning 16TB disks it can take a while. I try to do that when I am not doing anything on the PC so it will be ready when I return. However, the running task will prompt sometimes for a password when it encounters a password protected file. But since I am not there to override, it just stops there. When looking at the…
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Removing device from Central
If I remove a Windows device from Bitdefender Central, what does the user of that device see? Is there a popup saying that Bitdefender is no longer valid? Or something else that happens? I need to remove a device but need to know what will happen on the other end afterward, in case there are questions.
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The Default Phone Master App
Nowadays many new Android manufacturers have entered the market who do not allow well-known antivirus programs to obtain essential permissions such as accessibility, which are crucial for protecting devices. Most of these phones come with a preinstalled Phone Master app that is malfunctioning by failing to exempt antivirus…
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B.d. is not reversing the update interval time to 1 hour in auto profile mod
B.d. is not reversing the update interval time to 1 hour from 12 hrs after finishing game mod in auto profile mod.
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Anti A.I. based scams
Bitdefender should detect AI-based fake audio/video calls. That would provide great security and peace of mind to the world.
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QD:Trojan.GenericKDQ.008752F6E5 is this a known issue?
Hello to all I try to install LGMV Bussiness 1.29 from LG source which is trusted. This program is a service tool for monitoring of VRF air conditioning systems Windows 11 After 99% of installing process Bitdefender stops the installing and display a message that the desinfection is in course and in cronology I found that…
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Detected threat while doing iPhone local backup
I was doing a local backup of my iPhone on my mac (via USB) and Bitdefender suddenly reported a threat saying I had to remove it manually: Nombre de la amenaza: Trojan.Ciusky.CryptedAit.1 Ruta: /Users/user/Library/Application Support/MobileSync/Backup/ 000…01-…FA001E/Snapshot/ 13/13bf4a5121fc…486f5b8e.upload=>…
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Windows 10 support after October 15
Hi everyone, How long will bitdefender still be supported for windows 10 after windows 10 EOL? I'm planning to get the windows 10 ESU that gives me an other year of security patches from microsoft, this might be extended even after the 1 year ESU and then there is always zero patch as well.
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BD keeps blocking a piece of software
Hi there, Since this week BD stops a software program that I have been running with my flightsimulator for 15+ years without any problem. Now I can't use that program as BD says "DotNet tried to load a malicious resource detected as Generic.Dacic.6232.501FC622 and was blocked." How can I make this program to work again?…
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Does most up-to-date Bitdefender 2025 " Rescue Environment " deletes this post location files?
Files from excepted locations in the following " Antivirus " scans: " On-access scan ", " On-demand scan " and " Embedded scripts ", and in the following scan: " Online Treat Prevention "
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Bitdefender System Tools
Hello! I would like to recommend that Bitdefender adds system tools, something similar to Microsoft's sysinternals but it's built into Bitdefender. This allows users to diagnose any issues and check their system for suspicious activities without having to download more applications.
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How to Get Bitdefender Free Trial 90 Days
Could someone kindly guide me on how to purchase a plan with a 90-day free trial? I would greatly appreciate any assistance. Thank you in advance!
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bit-defender's puzzling behavior
i tried to browse a website which returned with that page: Q no ! : was it asking for my password set to unlock bitdefender settings? 2. : entering the password is safe there ? 3 : i entered password which did not work , disabling web protection feature get me to the required website but WHY I DO NOT SEE any EXCEPTION FOR…
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Forum's 2 fac.auth. did not work
even copied the same code from my e-mail
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whose fault is it?
Dear Bitdefender Team, Today I completed the purchase of one of your products via your official store (store.bitdefender.com). Moments after confirming the order, your own antivirus — installed and fully operational on my system — promptly flagged part of your checkout process as a web threat. Specifically, the URL…
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Problem sending email with VPN activated
I have just installed the new VPN addition to BitDefender Free. I sent two emails which went into a local folder outbox instead of being sent normally from my email account. Fortunately neither was urgent and it was by chance that I noticed it. I had pause VPN and copy and paste my replies into a new email in order to get…
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Bitdefender VPN blocks access to ALL websites
When I turn on Bitdefender VPN, I'm basically unable to access the internet. This doesn't happen with other VPN's like Norton's. I don't know if there's something wrong in the settings that allows this to happen or it's something else. I would love a response from someone who might know. Thank you.