bitdefender's product password

Rock.87

bitdefender stopped me to land on a website displaying this msg :

i put the bitdefender's app password in there but it did not work , why? later on i tried to open the same site and it was not interrupted by bitdefender. no added exception in the bitdefender app's exception list y?

i do not see any exception in bit anti tracker ex. too :

Flexx

https://community.bitdefender.com/en/discussion/103438/bitdefenders-product-password

@Alexandru_BD will not be available on the Bitdefender Community until Monday. Kindly contact Bitdefender support regarding your query.

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option. Bitdefender support may require logs and will assist you in generating them.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards

Rock.87

still waiting here