The Bitdefender Expert Community

Hello, my question is generic and concerns the free version of Bitdefender. In the paid versions these options can be activated/deactivated by the user, while in the free version users see a padlock icon instead of the buttons, so they cannot do anything on the individual features, the only editable button is the…

Hello, I've used Bitdefender for years without trouble. For the last 6-8 months my computer has been crashing more and more frequently. and more of the crashes are BSOD. I just reinstalled the windows 11 OS clean. The first application I installed was bit defender. Within hours my computer is blue screening again (and I…

When I'm using CodeX to write and debug Node.js code, Bitdefender always kills it and automatically deletes harmless Node.js dependency-related JS files. I restore these deleted files, open them, and they're full of data, with no code at all.

Recent reinstall of VPN through Google Play on my Android mobile. Now encountering issues with requests to log into Google Play when launching VPN app (only when the app has logged out). Logging into Google Play I am then presented with a message to say that I need to download the VPN but I already downloaded the app!…

Hi, I have no idea what's happened to my Recovery Key. I'd like to download secure pass and export my data but can't access the system without my recovery key. Do you know how I may reset it or obtain it if it's not in my current system (new laptop)? Thx in advance

I just upgraded Thunderbird from version 102.15.1 to version 115.0. The Bitdefender Anti-spam Toolbar has now disappeared. I suppose that the toolbar was there immediately before the upgrade. I admit I almost never click on it, but it's vaguely reassuring to see there, and I imagine I would have 'sensed' its absence if it…

I am reaching out because I am currently unable to access my Bitdefender account due to an active two-factor authentication (2FA) that I can no longer complete. I have already made multiple email contacts requesting a reset, Could anyone from the support team or the community guide me on the fastest way to get my 2FA…

I just want to second the point that I think was made last year: when deleting items from the registry, a detailed log should be made of the keys and values that are being removed, the location of that log should be made evident or discoverable, and that log itself should not be subject to a subsequent optimization. I'm a…

Installing Bitdefender Antivirus on Max OS X 26.5 also installs Bitdefender VPN. I don't want a VPN, I was never asked if I wanted a VPN. I've had this across four Macs now and getting rid of the Bitdefender VPN is very difficult. The Bitdefender uninstall program never works and just hangs across all four MacBooks. It…

I just bought a new laptop and I've searched the extension library for FireFox multiple times. The only available Bitdefender product is Bitdefender Traffic Light.

I use the free Bitdender ..it detected a website that appears to be Phishing and now when I try to open any website in Chrome it keeps taking me back to Bitdefenders notice that "Phishing has been blocked for your protection" when I ask to go back to safety it wont let me and it just won't let me open any new website. It…

As a developer, I rely on a stable and efficient workstation every day. Whether I'm coding, testing applications, running virtual machines, or handling multiple development environments, system reliability is essential. One of the most important yet often overlooked components in any computer is the Desktop Power Supplies…

In today's fast-paced digital world, seamless communication is more important than ever. A high-quality transceiver module plays a critical role in ensuring fast, stable, and efficient data transmission across network infrastructures. A transceiver module acts as both a transmitter and receiver, allowing devices to…

Hi, Another silly question from me….but one to which I would be most grateful for an answer. I had to put General Topics as the category, above, because I could not see anything specifically phone app related in the options. When I run a manual scan of my phone, it emits constant noise for the duration of the scan.…

Hallo, weiß jemand zufällig ob der Ecosia Browser auch aufgelistet werden wird bei Internetsicherheit?

Hello, I upgraded from Bitdefender password manager to the new Securepass. It seems to be working well, autofilling my passwords, but it does not offer me an autofill for the credit cards i loaded into the Securepass system. They don't even show up in the securepass menu if i click the extension icon (in Firefox). How do I…

Bonjour. Lors d'une analyse par BD des applications installées sur un smartphone récent, celles de Xiaomi ne sont pas vérifiées. Comment analyser les applis Xiaomi ?

Hi devs, My bitdefender total security blocked a threat from an official microsoft diagnostic tool that I downloaded from here: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d The threat it blocked is called…

Hi devs, Whenever firefox updates to a new version bitdefender creates a new rule for it in the firewall but does not delete the old rule. Could there be some sort of clean option added to the firewall to delete old unused rules?

We are currently rolling out GravityZone MTD to 300 mobile devices. We are trying to ensure that users keep the application running in the background. Despite configuring the Device Inactivity Configuration Policy to mark devices as inactive after 30 minutes and send notifications, the devices remain in an active state…

Since a false QR code reading took me to an apparently fraudulent site that requested access to all my data (which I did not agree to), I have had a number of text messages from TikTok and FB/Insta announcing the code for "my" accounts. I do not have a TikTok account and have never tried to open one. Same for Insta. I used…

I use the latest version of Omnissa ThinApp Enterprise 2603.0.0-279 ("ThinApp") together with Bitdefender Total Security on a fully updated installation of Windows 11 Pro (latest build and updates installed). To get ThinApp itself to run, I first have to manually create Advanced Threat Defense exclusions for multiple…

Hello, I already know that the VPN has its own DNS address, however I would like to clarify whether activating Cloudflare in browsers, on Windows, or on the router especially - for the cases where the VPN is not running - will cause conflicts in smooth operation and possibly DNS leaks. Thanks.

It Is The Best Antivirus On The Planet! The Web Browser I Use Is Google Chrome!

Just tried to access my online banking Via "SafePay" , and couldn't get into my bank online,,,, I kept getting Error messages.. My Bank's website is now using cookies, they let you choose which ones to turn off or on, such as "necessary" , "functional" , "advertisement" , and "Third Party" cookies… I shut off all of them…

I have just renewed my subscription for ten devices. It looks OK in Bitdefender Central to April 27, 2027. I am trying to get a MacBook Air working that was on the old subscription. I would have thought that it would simply pick up the new subscription, but it didn't. It kept telling me that the subscription was ending. I…

The Movie Profile doesn't turn on when watching Netflix on edge and the Game Profile doesn't for some games launched from GOG Galaxy lanucher (I know you can add games to the list but this should not be necessary) . My previous anti-malware worked better where it would enable the game mode when any program was fullscreen…

If possible, change how profiles work, so that when a program enters full-screen to activate the movie/game profile. ESET, Kaspersky, even Windows does this by default. So I don't know why Bitdefender can't.

Is there any reason for why Finland suddenly is excluded from Bitdefender's VPN aleternatives? I use Bitdefender VPN for security reasons when visting my bank's website, but since yesterday Finland is removed from Bitdefender VPN's list over countries. Every other European country, even the tinyest, are on the list, but…