-
udetected virus
I have a virus that the scan can't detect
-
Why won't Bitdefender let me access my online account any longer?
I used it a few days ago and now it says Suspicious page blocked for your protection when I try to open the link.
-
Bitdefender installeren
Hai, Ik heb vandaag Bitdefender 5 apparaten gekocht. Helaas lukt het installeren niet. Iemand die mij tips kan geven?
-
Cant update to latest version .201 install new PC or reinstall
I am currently using the latest online installer version but only can install 27.0.41.198. However, this version has an update bug that prevents me from updating to 27.0.41.201. This update issue has been ongoing for a long time, and there has not been a release for the online installer to fix the problem. PLEASE FIX ASAP
-
Scanning individual files no longer works
I just built a new Windows 11PC and, of course, need to download and install many things. I always right click on the downloaded file and select "Scan with Bitdefender". That is no longer working on the new PC. All I see is the startup circle flash and then disappear.
-
Why is my Wifi disconnecting?
I hava a problem using Bitdefender VPN. When I don’t use the phone, when it is locked, the WiFi communication is broken but when I am using the phone WiFi and VPN work. please help
-
Neal Blanchard
Hva have managed to set up two accounts under two emails. How do I combine them and then how do I add seats to my subscription?
-
Subscription order scams exposed!
These spammers seem eager to be my friends, always trying to decide what's best for me without making me check anything myself. One even offered me Norton. How thoughtful! Regards
-
Bitdefender mobile for android not generating the weekly reports issue
Hi everyone, For several months now the bitdefender mobile app for android is not generating any weekly reports. I have a ticket with support about this issue and they have already tried several fixes over the last few months with one time about 2 months ago it did generate a report one time but is was an incomplete…
-
Is it possible to exclude a VM from protection?
For work I routinely use a VM for malware analysis and phishing investigations. BitDefender did its job today by blocking a website that was trying to transmit credentials unencrypted. However, using fake credentials, I wanted that to happen so that I could see the destination URL in my phishing research. I was able to…
-
How to adjust Bitdefender window so it fits on the screen
I have bitdefender on a windows7 laptop but cannot see all the bitdefender window how can it adjust it?
-
How do I get rid of the McAfee and WaveBrowser ads that are bombarding my desktop.
-
Master Password Recovery ID
I forgot my master password. So I told the window that and it took me to a new web page asking for my Master Password Recovery ID. I electronically copied the ID from the pdf file Bitdefender had sent me. I got a message the Recovery ID was wrong. Now I remember that I may have changed my master password. I was told that I…
-
Bitdefender: Safe
I deleted from my gmail my Bitdefender: Safe folder. I didn't realize it would wipe out emails I needed. I cannot get them back from Gmail, wondering if I can get them from Bitdefender?
-
What is the email address for consumer support?
-
Online Calculator needed INSIDE of SafePay
Face it - when you are dealing with Finances, which is what SafePay is mostly about, a Calculator is indispensable, right? So, when you are in the site on Safepay and you need to add some figures up, you are forced to swap out repeatedly to enter each amount correctly into your calculator. This forces you to either enter…
-
can someone perfom a VPN test?
Could you look with the app "speccy" how much the CPU temp encreases after bitdefender VPN has setup a connection? My cpu tem encreases 7 degrees celcious. I ask it bec I have the impression my CPU temp has increased to much and I must renew the cooling paste. Thanks
-
cancel auto renewing
HI. if i delete my account do i stop bitdefender from auto renewing my account and stop it from charging me? cause ive been unable to cancel auto renewal in my panel
-
Does trafficlight interface with bitdefender software in all chrome/firefox based browsers?
Looking at the reviews on the chrome web store, some users claimed that defense with the trafficlight extension is best when paired with bitdefender's antivirus software. I know that the anti-tracker extension only works on supported browsers. However, I am not in need of anti-tracker. I am wondering about trafficlight for…
-
Shred files before or after factory reset?
The computer is being returned to the store and I want to erase all of my information. What is the best way to proceed? Thanks
-
Updates
-
Password Manager Assessment
I have to say i have been using Bitdefender for as long as I can remember. I bought a Family Bundle a decade or more ago and have used for 15+ devices since then. The Password Manager is making me think it may be time to move on. I was fine with the wallet and am not sure why we felt the need to end it. It served my needs…
-
se voglio controllare una cartella o programma scaricato, non mi fa il controllo con " esamina con B
-
Does Bitdefender prevent me from down loading TOR...
I am trying to down load Tor using Duck Duck Go browser. I am having no luck..I have tried to then down load TOR using Brave browser. Is Bitdefende blocking it?
-
After latest update google is not working/
Need help. After the latest Bitdefender update when vpn is turned on website www.google.com is not working. the only way to work is turn off the VPN or Add domain google.com split -tunneling even then some pages are still slow ro do not load. The current version I am on is 27.1.2.1(b) operation system Windows 11 any help…
-
VPN dropping out
My VPN keeps dropping out when I move around the house from room to room. Mainly with Xiaomi Redmi 12c.
-
File counts from scan vary wildly day to day
I run a scheduled scan daily. It reports a vastly different number of files scanned day to day: day 3: 1804800 day 2: 4950324 day 1: 2993581 And of course, the time it takes for the scan to run varies, too. Why the variation?
-
How to open Password Manager, once installed, how to get an icon on Windows 10?
-
VPN Split Tunnel Home Network
WINDOWS 10: Setting: Local Network "Allow access to devices on local network." set ON. I can't access my home server folders, printers, etc. I don't see a way to fix this using split tunneling. Whitelist home IP's? Thanks for the help.
-
Convoluted BitDefender for Mac download process
Why can you not simplify it? Have a download link for the software (I could never find the trial download link), download it and install as per recommendations? Please also make the steps necessary to activate the software in recent versions of MacOS much more explicit. It is not simple and could be automated so that the…