How to connect the server on windows11??

higher-flyer

#Background: failed to connect the server after activated the license and install the client on Windows 11, as show in the screen snapshot.

#Problem-sovling methods, which follow the guidance: https://www.bitdefender.com.hk/consumer/support/answer/95128/.

1.change the DNS +

2.forbid the firewall +

3.reset the IE +

4.reset DNS,

Unfortunately, it still didn't work.

5.use the tools to get some validation result:

{"benchmarkInterval":14383,"benchmark":1,"servers":["mclb-gcp.nimbus.bitdefender.net","elb-ore-gcp.nimbus.bitdefender.net","elb-iow-gcp.nimbus.bitdefender.net"],"statsInterval":3600,"enforceSSL":true,"benchmarkThreshold":50,"disableThreshold":60}

BDconnection.log

Also seeking help via customer service ticket: 1010026267