Install and Updates
Install and Updates
Bitdefender Possible BSOD
Good afternoon,
I have a computer running Windows 11 64 bit on an Asus Zephyrus M16 laptop from 2021. I have Bitdefender Total Security version 27.0.47.241 installed:
About half an hour ago, when I turned on my computer, I was confronted with a Bluescreen. I couldn't get there in time to take a picture of the screen with my phone. The computer turned on normally afterwards and I was able to log in.
I then installed the program called BluescreenView from NirSoft.
Within this program, I've tried to figure out the root of the problem and I see the following:
As you can see in the images above, the “Crash Address” points to ignisv2.sys+f9d2.
Then, not knowing which file this was, I searched the internet and discovered on the following site that this file apparently belongs to Bitdefender:
So, in these terms, please help me to understand if there is a problem here and how to solve it. Even if there is apparently no problem, this description is to inform you of this situation that has happened to me.
Thank you
