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BitDefender VPN asks for my password every time I start my Mac
Hi everyone, BitDefender VPN asks for me to logon to BitDefender every time I start my Mac. I've looked through all the settings but can't find a way to turn this off or automate it. Does anyone else have this problem? Any tips how to fix it? Thanks in advance
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I am having an issue with not receiving etransfers from our bank as well as messages from a trusted
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Suspicious.cloud.13 Part 2
Today, Bitdefender Antivirus for Mac posted two "Threat successfully deleted" messages. QUESTIONS I would like to understand more than what's stated in the previous "suspicious.cloud.13" post ( Suspicious.cloud.13 is a cloud based detection by bitdefender which is independent of signature based detection that is created by…
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Bitdefender Anti-Tracker extension is blocking Dropbox-links
I have in the recent days experienced blocking of dropbox-links. When I turn off the Bitdefender extension on Chrome, the links works well.
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How to reach support?
Hello! I have been trying to send a message to Customer Support through but for some reason it doesn't seem to be working. As soon as I click on submit the webpage starts loading but it stays loading. This has been going on for about an hour now. I have tried with another browser and I get the same issue. Is there any…
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Any Ideas Why the Password Manager doesn't open on my iPhone or iPad?
It seems that the app just gets "tired" sometimes…I open it, do the face ID, and then I have to add my passcode anyway, and then it just sits there on that screen, spinning but never actually opening up. This usually happens when there have been some new passwords added to my MacBook. They don't show up on the iPhone or…
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How to fix time zone detection while connected to vpn
websites e.g. proton mail etc & browser leaks checking sites can still access to my location , how to fix it and whats canvas tempering ? about firefox : whats b.finder print authenticity , if its a security risk then how to fix it.
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Bitdefender turns off
Hello, Sometimes maybe once a month Bitdefender turns off without any warning. The icon just disappears from the task bar and I have to restart the computer. What can I do to fix this? Uninstall and install the app? Thanks a lot in advance. Antonio
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Driver Updater + Bitdefender Browser + internet download manager
Bitdefender Should ve it's own driver updater like many other top notch security solutions e.g. avast one . it's pretty hard to find each driver from it's parent website as other sources can not be considered as safe. 2. If bitdefender can offer a free secure browser as a part of bitdefender along with ad blocking and…
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Remote Log in on my "protected" Laptop
Since they make it impossible to just contact support with a question I'll post it here. I need someone from Bit Defender to convince me why I should even keep my subscription. I caught someone in the early morning that had remoted into my personal laptop. I saw the cursor moving and then noticed a yellow band around the…
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Linking new bitdefender to old one
I received an email that my Bitdender package was close to expiring (still 24 days left) on Bitdefender Total Security. Rather than resub automatically, I purchased a new Bitdefender Total Security package (individual, which I believe I had before). But, rather than letting me extend the new time on my current sub with the…
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How to change allow or block applications?
I must have changed this somehow and now I have to make this decision myself. Only I don't know how most of the applications apply or are for. It's very irritating because pop up screens are appearing one after another.
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Bit Defender VPN Not Registering
I have a account which has 2 premium VPN slots left, but cannot install VPN on my son's computer (W11). I have sent the link to him numerous times, installed, uninstalled. Is this a bug?
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System & Rescue Enviroment Scans are Missing a Feature
Hi! i do not see a '' Root it scan '' feature in system scan & rescue scan even rescue scan is performed in a crucial environment specially when windows normal start up becomes impossible , why this important scan type is missing in this special environment ? bit users can only avail this kind of scan by using a custom…
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Is anyone else considering ditching bitdefender because it’s parental control app is so poor?
there is a recurrent theme here; the parental app does not really work even on its own terms never mind from a parents point of view. It is appallingly weak on iPhones, you may have heard of them, although bitdefender doesn’t seem that aware that this brand of phone exists.. I am thinking of ditching my total security…
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CVE-2024-21413 infection: through client or server ?
Hi all. I discovered a few .msg files infected with CVE-2024-21413 . These files were exported from my work through MS Outlook. Was it likely that the server (hosted on MS Azure) was infected or the client app to open the emails ? Thanks
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family windows laptop is able to uninstall Bitdefender
Hi All, I have purchased 5 device security subscipriton and i have installed it on 4 devices so far. One of them is family windows laption who is able to uninstall the bitdefender while I need to restric the uninstallation. Please let me know how! Thanks
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Scammers on Truth Social con victim out of $500,000 with Cryptocurrency trading scam
A recent investigation by Gizmodo, launched through a Freedom of Information Act (FOIA) request, revealed a concerning trend: Truth Social users are increasingly falling victim to scams that have cost some victims staggering amounts. In particular, one Minnesota user lost over $500,000 in a cryptocurrency trading scam, and…
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How can I install my Bitdefender VPN on my windows Microsoft Surface Pro 9 with SQ3 processor?
It has windows 11. Why will it not download?
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Your thoughts on BD
Hi All, New to the forum. I'm looking for an AV suite that includes excellent anti-keylogger protection, unlimited VPN, and that's not resource-intensive. I'd like to get current users' thoughts on what they like and don't like about BD. I understand it offers phishing protection as well, but does that also work with…
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VPN will not stay disconnected
Whenever I disconnect my VPN or close it, it re-connects. I don't want it running for certain things and it often reconnects and disconnects my other processes. How can i set it so that when I disconnect the vpn it stays off until I turn it back on? I have turned off the turn-on at start-up. I have set certain websites for…
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Accidentally granted access to a page with malware
Hi, I'm currently subscribed to BD's Total Security Package. I'm someone who's working in digital marketing so I browse different sites on a daily basis, but always check them on VirusTotal. However, I recently granted access to a site that BD blocked with its usual message of caution. I trust this site as I always publish…
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Need help (or at least explanation) of quarantined file restore failure
BitDefender incorrectly identified a file as a threat and quarantined it. When I try to restore the file BD says "Failed to find the specified path" and tells me to "Choose another path". The quarantine record is a combination of Registry and file system paths that I don't understand, but I've verified that both the…
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Refund ticket
Dear Team, I have initiated a refund process (I've been charged for a subscription I no longer use as I bought a new one) ticket number is 1009643476, can somebody in the support team take a look and give me an update? Much appreciated!
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ChatGPT block Bitdefender VPN - how to solve this ?
ChatGPT block Bitdefender VPN - how to solve this ?
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Scaning Archives
Should i enable it ? if i enable it and make its value to 0 then ll it scan for unlimited amount instead of 10 mb ?
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Confirm new password when changing account password
The page to change the Bitdefender account password when managing the Bitdefender account should have another field to confirm the new password value. Having only one field for the new password could have users changing the password to something different than they wanted and possibly locking themselves out of their…
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VPN and Mobile Hotspot
I use my mobile hotspot for my laptop and wondered if, having the VPN activated on my phone, causes some speed issues on my laptop.
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Will Online Banking ALWAYS Require the VPN to be Turned Off ??
I've recently discovered, in order to visit my online bankins website the BitDefender VPN wold have to be turned OFF, to complete any online banking transactions. Will it always be this method, or does BitDfender intend to create a fix for this ?
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Web Protection
Hello team. We need source to prove these feature are working: "Web Protection". Please help us with the malicious samples or malicious links that BEST can show these features working. Best Regards.