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vpn is not allowing a website to function properly on windows 10 laptop
I use a web site called, StealthCamCommand.com. It's a cellular game camera used for taking pictures of animals remotely and sending them to my laptop and phone. The VPN I believe is blocking the pictures from being downloaded. I uninstalled the VPN and the Stealthcamcommand site worked as it should. Reinstalled the VPN,…
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GravityZone Business Security Enterprise IMAP mail scan
I'm testing gravityzone business security enterprise and I can't find any option for checking IMAP email on the clients (configured on Microsoft Outlook and Thunderbird). I only found options for smtp and pop3 scanning. I don't want to believe that this type of email is not checked, can you tell me how I should configure…
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Bitdefender detects multiple threats when I go to Twitch. What's going on?
Hello, I've been using Bitdefender for a while and I've never had a problem with watching on Twitch (the website). But now, I clicked on the website and suddenly Bitdefender alerted me of multiple threats. I panicked and closed the page and BD took care of the threats. I removed the notifications so I don't know the name…
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Forgotten password - USB
I have managed to enter the wrong password too many times on my BitDefender protected USB device. It now requires administrator Intervention. Please forgive what may be a silly question but any advice please as to what I should do to access this USB that I am currently locked out of. I am the BitDefender account holder and…
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Mac version see what is being scanned
Bitdefender should have the ability to see what Drives, Folders and files are being scanned in Realtime to determine which drives and files should be excluded. I have several drives that I use for backup with a program called SuperDuper and I would like to ensure they are not being scanned in order to speed up my computer…
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Any suggestions regarding activation infinite loop?
Hi Folks I'm hoping the experts can give me a hand. Platform - Microsoft Surface Pro 11, running Windows 11 (all updates applied) Browser - Edge with Secure Pass Browser Extension. Current situation: Trying to use Secure Pass. When I open the extension, I get the following: When I click on the "Renew Subscription" button,…
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What are the differences between Bitdefender Password Manager and Bitdefender Secure Pass ?
I've seen this new function,could you explain what changes from Bitdefender Password Manager ? From what I've readed on the docs it seems to me that one is the presence of a web version for the first,apart from this,which are the differences?Should I change from Bitdefender Password Manager to Secure Pass ? Plus if I'll…
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How do I open a ticket to bitdefender?
I have the package family protection since several years now, but I do not find anywhere the explanation how I can open a ticket for a technical issue.
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Is Bitdefender spying us silently?
Hi all, I noticed that Product reports option is automatically turned on after each update (see screenshot). On 6th Nov 2024 I created a ticket (#1009682346) but I received just "general answer" that I can turn it of manually. Really? After each update? Not acceptable for me. What do you think? Thanks for all answers!
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My Bitdefender did not catch and protect my android tablet against Mcafee alerts pop ups...why?
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New Total security customer ..VPN not working
Yes I'm signed in — Yes its shows exp in 356 days ..NO VPN says I have to upgrade to connect But Total Security says its included?
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Securepass icon appeared when composing Gmail message
I upgraded from Password manager to Securepass What happened So the Securepass icon appeares in the text field when composing a Gmail message This happened without any intervention of myself.. See image below When I clicked on this icon to see what it is doing, my screen was filled up with pop ups referencing to the…
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bitdefender trojan.generickd.74980773 - false positive?
I got this trojan on my rather new macbook. Is this a false positive? I got it in the path /Users/cedric/library/mail (see added picture). I thought macbooks usually are safe of trojans? Thanks a lot!!
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Gravity Zone Platform Product Licensing
Hello, My company where I work sold BDF Gravity Zone Business Standard and BDF Security for Servers to one of our client. Now the main issue is that the client is specific and want's to use both products on the same console, I know that is currently impossible since both products are different. Can you recommend any…
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How to disable scanning Recycle Bin of portable drive
I asked this before and thought that the instructions I received fixed it. But, it didn't. The next time I plugged in the portable WD My Passport drive, Bitdefender began scanning the recycle bin of the portable drive. Following is a screen capture of the settings to turn off the scanning of the recycle bin of the portable…
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Breakaway Audio Enhancer doesn't work with Bitdefender
I've used Breakaway Audio Enhancer for years, it's a software that improves the audio in your PC and I never had issues with it using Kaspersky, but today I switched to Bitdefender and Breakaway Audio Enhancer stopped working, this is the issue that I get when I try to open it: Whatever is happening is a false positive,…
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Trojan.GenericKD.69163720
I ran a full system scan today and this trojan file was deleted and removed. Im not sure why Bitdefender did not catch it before the system scan was run. Can anyone shed some light on if I can check on the timing of this install of this trojan.. is this a real virus?
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loging in to Bitdefender
By accident I typed my passwrd into the email field while logging in to Bitdefender itself. This keeps appearing and I can't find how to remove it. I don't want to change the password. I just want to remove the prompt. I am using Firefox on windows 10.
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Bitdefender Digital Identity Protection vs Bitdefender Identity Theft
What is the difference between.. Bitdefender Digital Identity Protection and Bitdefender Identity Theft? What do they offer? And which should I pick?
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Why does my VPN keep disconnecting?
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Recycle Bin missing Bitdefender file shredder
there has to be a registry hack to fix this,
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Can I turn off Bitdefender - having a critical false positive issue
I hope this is not going to be a deal killer for me. I have a few programs that are very important (and have been in use for several years) Running windows 11 Pro and have been using one particular ap for about 7 years. Been thru several Windows upgrades (7, 10 and now 11) and the program in question has been well…
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Backdoor not detected -- Bitdefender
Good day, pls advise, i found this alarming information on Windows Defender when checking through Windows security. it has been there more than a year and while i have been protected by BitDefender. "" Microsoft Defender Antivirus has detected malware or other potentially unwanted software. For more information please see…
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Why is this bank being flagged as suspicious?
I've read about OpenBank on various financial sites (that aren't scams) and decided to check it out. But I got an alert that there was suspicious activity. The Bitdefender app didn't say what it was so I asked Scamio about it. Scamio said there was malicious activity. This is odd because this is a bank website. What's…
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Zero-Threat Attacks
I've seen "crypters", programs that are used to obfuscate malware (more targeted on stealers and RATs). Can Bitdefender actually protect my device from those attacks? I've seen one "crypter" such as Data Encoder ([*url removed by @Flexx*], please visit the website at your own risk) and they record and claim to bypass…
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Bitdefender version update failing
I run Bitdefender Total security on several devices. On my desktop it is running version 27.0.45.220 but on my laptop it has been stuck on version 27.0.40.174 for several months now. Its updating but not the version. What can be done?
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Are There Broswer Extensions for Bitdefender?
Question? I understand there is no Linux support for Bitdefender, but are there extensions for different browsers that work independent of the OS?
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Bitdefender Mobile Security OR Bitdefender Ultimate Security?
I have had Bitdefender Mobile Security on my Android phone for some time. Recently, I gave Norton 360 the boot on my Windows laptop and installed Bitdefender Ultimate Security. I have noted that this allows me to secure up to five devices. Should I now uninstall Bitdefender Mobile Security from my phone and replace it with…
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Insane Repeated Notifications on the forum exactly like a Scam
i do not know where to ask about the forum problems as i see no place for dis , i am receiving notifications right on the forum again and again about the viewed & answered posts by me repeatedly. how to fix ?
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can you help me getting Lan connection back?
I `ve talked earlier to day with SebastianTechnical Support Engineer.He tried helping me getting my internet connection back with LAN.I have win 10-64 and my troubles started about 14 days ago.To day I had my ethernet brought back to restart and my Lan connection showed productive but not on my PC????Can you help me. Jes DK