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Scan
Protection on dashboard has disappeared which should lead to anti-virus open. Now cannot run scan Peter
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Bitdefender VPN error code 2
I think it may be after an upgrade to a Gigabit broadband; bitdefender VPN displays "error code 2" and won't connect.
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SafePay locks my screen
SafePay has locked my screen with its swirled water pic. I've read 1 post from 2023 that has no answer other than it was referred to some dept. I've tried: Task Manager was unable to end SafePay program from running. Rebooting. Pressing the ESC key. Nothing. I've had other minor issues with SafePay I'm NOT impressed with…
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I bought Bitdefender Ultimate edition but I see on user interface I have Total Security edition
Good day i have bought bitdefender utlimate edition but on user interce on windows or my phone i get total edition. Please note that i bought it from offical bitdefender website If possible send me offical email for custmorer service or chat web page if possible regards
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How do I cancel my VPN subscription?
I don't use VPN but I still get charge for it. I want to cancel my subscription.
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Is the website “cdn.mginfra.online” dangerous?
Hi, I use Bitdefender Internet Security, build 27.0.55.296. When I download emails, I always receive a notification about a phishing attempt from the site cdn.mginfra.online. I read online that a CDN provider can reduce delays in loading website content. Can this site be included in the exceptions list?
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my Bitdefender VPN disconnects and reconnects at minutes intervals, why?????
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"Configuring Bitdefender Antivirus" pop-up at boot.
Hi there, I assume that this is nothing but upon booting my PC today my bitdefender tray icon briefly dissapeared as Bitdefender did "configuration" on something. It completed successfully and my product has been able to update & scan much the same as always. I did notice that I now have 3 licenses free instead of 1 and so…
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Bitdefender subscription price for 5 units
I love Bitdefender. Even though I want logs, see whats going on, I have to admit bitdefender does what most people think MAC OS does automaticly ;). Each year I need to bargain to get the discount aprox 40 euro for 1 year subscription for 5 units. Make it the main price, and discount by adding services if people have to…
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How about integrating Windows Hello to the Password Manager for easier and convenient log-in?
I think, in my opinion, integrating the WINDOWS HELLO feature to log into the BIT-DEFENDER PASSWORD MANAGER, would make the log-in process much faster and easier for repeated log-in attempts in a workflow, ain't it?
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Just Add Digital Legacy
Just Add Digital Legacy
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VPN connection
Hi everyone, I've just completed the VPN installation, but after few mins of smooth surfing the VPN get unconnected. I tried several actions such unistall the VPN and reinstall it again, but nothing changed. In addition, once the connection change its status as "not connected" the VPN reverts the enclosed message error.…
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Ive changed my password but when getting past a website the new password does not work?
Ive changed my password but when getting past a website the new password does not work?
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Fire Fox
Has anyone got a popup when opening up Fire Fox asking to donate? I just closed the browser, reopened it the popup did not appear again. I would like to uninstall Fire Fox but would I have to disable the Bitdefender extensions prior to uninstalling? Thank you
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Allow Browser extension popup
I have a browser extension for making a youtube video play in picture-in-picture mode. However I think Bitdefender blocks this picture-in-picture as I get a Windows notification sound and no popup. How can I check and/or resolve this?
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Network Whitelisting
What I would like to see as a feature is the ability to whitelist any Wi-Fi network. For instance, if you are at your home network or your office network, the VPN does not activate. However, once you do change network or go to mobile internet data, the VPN kicks in automatically. Ideally, if you can set up your own…
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Can Bitdefender scan and find the viruses that you can get via memory stick/USB?
I'm a dj and a lot of clients are comming to the dj booth with memory stick with viruses. Will Bitdefender help me with fast scanning without doing damage to the other files on memory stick?
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Infected M2 SSD?
My brother-in-law got duped into allowing online access to his Windows 11 laptop with BD Premium Security on it. They got some banking info and attempted a couple of Amazon gift card purchases but those efforts were thwarted. The perpetrator changed the login pins and basically locked them out of the machine. I could wipe…
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Blue screen when using Ethernet connection on laptop
I am encountering a Windows 11 Pro Blue Screen when my Ethernet cable is plugged into my laptop or the docking station. The blue screen occurs within 1-10 mins from log in. The computer runs fine when the cable is not connected and using WIFI to connect to the network. When researching this issue on the Internet, I learned…
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How to install Bitdefender Antivirus for Mac
How to install Bitdefender Antivirus for Mac (full guide here) This article guides you on how to install Bitdefender Antivirus for Mac. Before proceeding with the installation, make sure your Mac meets the minimum system requirements. You can also watch the steps presented in the video below.
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Add Folder to firewall rules
Hi everyone, I thought it would be a nice idea if you could add a folder to the firewall custom rules, instead of just specific executable files. Any chance we could see this? Cheers
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Call blocking/scams?
Hi there, Could someone run through the Bitdefender Call Blocking tool. How does it work? For example if my friend or a work colleague calls me and has their phone set so their number is not announced or I don't have their number stored in the contacts on my phone will Bitdefender block this number? Thanks Steve
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Bitdefender Launches Global Campaign to Combat AI-Driven Scams Targeting Families
Bitdefender has launched a bold awareness campaign called “They Wear Our Faces” to shine light on how AI-driven fraud is evolving, and how it’s turning trust into a weapon. Scammers are now cloning voices, mimicking faces, and impersonating loved ones to exploit emotional bonds and urgency. What once required complex tools…
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Install ultimate over a total security wont work
Im renewing my subscription of Total security with Ultimate Security and when i run the install file it wont progress thru to the install page just disappears and reverts back to the normal back to windows page
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Why does Bitdefender block Walmart Spark Driver App?
Bitdefender has to be paused in order for me to login to the app. I don’t want to have to turn turn off or pause Bitdefender to use the app. Has anyone else experienced this issue? The Walmart Spark Driver app is in the Apple Store.
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Cancelation how long before getting an answer?
II have cancelled my subscription more than 72 hours ago, but upto now I haven't received a confirmation. How long can this take?
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Misleading Bitdefender price
The Price of Bitdefender Ultimate Security shows price 3499 Rs on their official website: https://www.bitdefender.com/en-in/consumer/ultimate-security When you click Buy > redirected to Bitdefender 2checkout website (still shows 3499 Rs) But, on the last 'confirmation and payment' page it shows 5034.74 Rs // $55.98. So, do…
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Cloud XDR Dashboard issues after recent update – incomplete or partially loaded panels
Hello, Since the most recent Bitdefender GravityZone / XDR Cloud update, I have been experiencing instability and inconsistent loading behavior in the Cloud Dashboard. More specifically: Several dashboard panels are not loading completely Some widgets appear partially rendered or missing data The interface occasionally…
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Where can i block email spam especially from a domain.
When I first installed Bitdefender years ago there was an area, possibly in the firewall where i could block email domains that were spaming me, cannot seem to find that now.
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HSBC App Blocking Bitdefender
Recently my HSBC banking app will not open saying that I have to remove Bitdefender as its a security risk to the app. Any solution?