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Gravityzone power user
I'm an IT Specialist for my company. Currently we have a few users who are getting errors during windows updates. Current articles are saying to temporarily disable any 3rd anti virus software. Has anyone used the power user setting to deploy to the bitdefender agent to allow users to temporarily disable bitdefender? If so…
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How do I stop BD from blocking a specific website?
Title says it all…a website I know to be safe keeps getting blocked by BD. How do I override that so I can access the site?
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Duplicate Subscriptions
How do I determine if my two subscriptions are duplicates? I have two and don't know why since they both go back to 2021. There is no customer service number or email for me to inquire. How does one get info on such a matter?
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How do I stop Bitdefender starting twice when I start up my Mac?
For some time, when I started up may Mac, Bitdefender just started quietly in the background. Now at startup, a window appears which I then close, but recently, 2 similar windows appear - the first one disappears automatically, but then the second has to be manually closed.
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Setup on windows SQL Server
Hello, According to your experiences, can the installation on Windows Server 2019 with SQL Server be done with the complete package of all modules? Thank you.
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Central and Subscriptions
Hello! I don't get an identification code when selecting the subscription/details menu item. What could be the problem?
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Safepay won't login to Discover
I contacted Discover, which suggested I quit using Safepay since I can login with a regular browser. I liked the idea of Safepay, but is it worth the hassle? BTW, I can't find any place to complain to Bitdefender about the problem.
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Bitdefender Safepay
I have been using Bitdefender Security for many years, particularly Safepay for internet banking. However, I am currently unable to access my bank account through Safepay. When attempting to do so, I receive the message "Something went wrong" accompanied by the error code "1007." Notably, I can still access other financial…
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Update stops at 90%
Well its back. When I go to the right hand corner and right click on Bit Defender and select Update, it goes to 90% and stops. If I cancel the update all of Bit Defender shuts down. When I reboot and try to do the update again it says Threat Information Update 0.00 & Product Update 0.00. If I continue it stops at 90%…
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Online Threat Prevention - Adding Class C Network in Exception
Hello, I'd like to add a full Class C network e.g 192.168.0.0/24 as an exception under the Online Threat Prevention section. I've tried everything I could think of and read online, but it doesn't seem to work. Adding individual IPs works fine, but not with whole networks or anything that includes a prefix. The reason I…
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USB
I have a batch file which copies a folder full of files to a USB stick. The copy seems to be successful but then bitdefender comes along afterwards and deletes the files. I've tried adding the drive that I plug it into as an exception, but that doesn't seem to do anything.
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Google search engine changed to Bing
Today I noticed that the default search engine for Chrome which was set to Google was switched by something to Bing screwing up my Chrome tab shortcuts, colors, and almost everything. I did an AI search and it said it most likely was Malware and to run an Antivirus program to search for malware. I ran my Bitdefender Total…
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Dashboard
Hi, What happened to my dashboard ?. I can now only access a "dashboard" on the Bitdefender website. And not at all impressed. Several hours ago attempted to get a "Quick "Malware Scan". Eventually got as far as "Processing your command". Appears to be stuck there
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snelheid
geachte, als ik vpn aanzet is mijn internetsnelheid 4x trager. hoe kan ik dit vermijden? Mvg Peterr
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Safepay Login to Wells Fargo Bank (USA)
Much like the issue with RBC which was corrected recently I have not been able to login to WF for at least 2 months. Issue is still ongoing and I can log in with any other browser such as MS or Firefox. All other logins with Safepay are working. Thanks.
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Internet connection instable with Web Protection
Hi, when Web Protection is enabled on my iPhone (15 Pro) my Internet connection is lost every now and then. At least a few times a day. I did my research and found more people with this issue. Yet no fix but completely disabling Web protection. I even tried completely removing and reinstalling the app. Nothing works. So…
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Renewal to better edition not possible
I've tried to renew my Family subscription of Bitdefender Total Security. In order to do it correctly (renewal not new licence) I've clicked on renewal banner onder My Subscription in Central. New page was opened and it offered me subscription for Total and Premium. I've selected Premium as I wanted better edition. Filled…
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Thanks,
The current bit defender is light and does not slow down computer.
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INFO: Bitdefender Safepay Not Allowing Access To Some Banking Websites [FIXED]
Hello. Anyone experiencing Bitdefender Safepay not allowing access to some banking websites (Wells Fargo Bank, Lloyds Bank, etc.) on a Windows device, here are the latest updates on the issue. Update 1 - August 19, 2025: This is a known issue by now, the dev team managed to detect an incompatibility between Safepay and the…
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Bitdefender Antivirus Plus detected trojan Gen.Variant.Tedy.373140
Hi, I am new paid user of BD antivirus plus paid. Please help as BD detected Tedy trojan when I scanned as external HDD. Please move post if this is not the relevant section. System Details: Win 11 with latest Sep 25 updates installed, BD version: BD antivirus plus 26.0.18.75, BD agent: 27.1.1.14 Standard user account.…
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$10 million
☝️☝️☝️10 Million👌
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Code Integrity Error Event ID 3033, is there a solution being worked on?
I did see this in another thread already created and the reason I am starting a new thread is because it said it was answered. There was no real solution in that thread or a fix. I am receiving this Code Integrity error Event ID 3033 with Information Event ID 3089 as well. It pops up in the log every minute. Event ID 3033:…
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BD Total security slowed down laptop considerably
I've had BD Total Security installed on my laptop for years with no issues. however, recently it has slowed things down almost to a standstill - the laptop is virtually unusable at times. I uninstalled BD and the laptop worked fine - so I know BD is the cause. I have removed all other antivirus programs and issue persists.…
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Mac crash after bitdefender update
Everytime bitdefender updates, it forces a restart of my computer which results in a crash. I am using Antivirus for Mac Version 10.2.5.2 and Sonoma 14.7.4. Has anyone else had this problem and is there a fix?
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Chrome extension routing search engine to Yahoo?
Hi all, I'd appreciate any help/insight. Every time I try to run a Google search on Chrome, it redirects the search to Yahoo. I've changed my settings on Chrome, deleted the other search engine options, etc - nothing. The internet says it could be due to a malware extension. See the attached photo - this is an extension…
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Add Patch Status Network Filtering Option
Currently you have to rt. click each device to see if there are patches for the device. Need to add a filter to see from the Network page if the machine has patches or is up to date.
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Beyond Antivirus: What other steps do you take to protect your online privacy?
Hey everyone, Bitdefender does an amazing job protecting us from malware, viruses, and network attacks. But we all know that in 2024, digital privacy is a much bigger battle that goes beyond just traditional threats. I'm curious to know what other tools or habits everyone here uses to build a more complete privacy shield.…
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VPN causing my computer to shutdown
This only started happening about four weeks ago. When My VPN is on my Task Manager hits 100 and turns my computer off making me lose my work. Before four weeks ago, this never occurred. I thought it was a problem with my computer so I contacted Lenovo and they did a scan and checked all my drives and everything was good.…
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Emails sending multiple times when PDF attached
Why does Outlook emails send multiple times when PDF attachement send with?
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Web Protection
So web protection access means total controle over my handy. Meaning you can read all my messages, putting in my security/ access codes to bank accounts and so on. You can even do things in my name! So virtually Bitdefender is a kind of key logger in order to keep it safe? I'm not sure I could feel comfortable with that.