-
cant change setting
I have a bug with the bitdefender app for the bitdefender Box 2 as when I try to change some settings I keep getting the warning that I’m not connected to the bitdefender box but i am connected.
-
uninstall/reinstall
When I use the un-install/re-install feature, are my settings put back, like I had them before the un-install? thx
-
what do I do
bit defender alerted me of 10 data breaches on my email. How to remove my data
-
Can Not Remove Password Manager In Safepay
Password Manager has appeared in my Safepay and I am unable to remove it. I now can not use SafePay as it pauses indefinatley. I have removed Password Manager for Chrome, Edge and Firefox but can not remove it from Safepay. Any ideas? ..... Many thanks
-
Data Manager application keep alarming on my smart phone
Data Manager application keep alarming on my smart phone forcing me to download the app which I didn't. And it's annoying due to its unceasing pop-up. I tried scanning my Bit Defender Security but it says my phone is safe. What shall I do to stop this alarm/pop-up. Thank you for your kind reply.
-
Unable to scan (right click) individual files, also Bitdefender not showing in system tray
Hi I've had the scanning issue before, basically when you click on it nothing happens. Last time I re-installed but it was only a few months back and if I have to do it again I won't be re-newing. Also notice that Bitdefender is not showing in my system tray. Running on Windows 10. appreciate help/advice. thanks
-
Advanced Threat Defense and "SuspiciousBehavior.***"
Advanced Threat Defense is way way to aggressive, it blocks anything which creates and launches a new file and flags it as "SuspiciousBehavior". For example, I cannot use AMD's Bug Report Tool, because, the app creates a temporary files in AppData\Temp folder, after which Bitdefender immediately freaks out, blocks and…
-
Bitdefender on 3 devices. I added Premium VPN on 1 device. How do I add to other devices?
I have Bitdefender Total Security installed on 3 devices. I just added Premium VPN to one device. Do I need to download, install, and activate VPN on my other devices?
-
Adware.JS.Agent.FM - trojan, malware, ransomware - any experiences?
Hi! This morning I did a little research and clicked on a link in Google Web. Immediately I was warned by Bitdefender that this website is infected/malicious. I didn't continue, let Bitdefender take over and closed my browser. Since I adjusted the settings in a way that my browser history is being deleted after I closed…
-
Scheduled scans on Mac
Hello, We are running Bit Fender Total Security on our macs and I want to be able to configure scheduled scans of the devices. How do I do that? thank you!
-
My Bitdefender VPN assigned IP is on a blacklist ...
What gives with my assigned IP being blacklisted ? I Mod forums and cannot login to post using a certain BitDef VPN. What vetting is used by BitDef to secure the VPN pool ? Why do I pay for an IP which is blocked ?
-
Sdelete for recyclebin! - A malicious command line
[NL] Ik wil secure delete gebruiken om bestanden in mijn prullenbak te verwijderen. Ik gebruik hiervoor "Secure Delete" omdat het programma Eraser dat ik tot nu toe gebruikte, onder Windows 11 niet wil werken. Bitdefender ziet onderstaande opdracht echter als een kwaadaardige opdrachtregel en breekt dan de bewerking af. De…
-
Mac M1 Air keeps being asked to restart to install updates
For the past few weeks my Mac Air M1 has been asking me to update by restart every single time there's an update from Bitdefender. Like three times a day! It's never done this before. Just updated to Sonoma and thats made no difference. However the log of messages says that the items have been installed successfully…
-
Getting rid of former vendor malware product messages
Does anyone know how to get rid of the Guardio message telling me I have threats to my system? I used it before I switched to Bitdefender.
-
Macbook pro
Why doesn't Bitdefender vpn open when I start my macbook pro? I have to turn it on manually
-
Cannot connect to VPN
I have been with Bitdefender for about 2 months and VPN has been working fine. Now whenever I access VPN I get an upgrade message which will not go away and not let me access VPN. Extremely frustrating.
-
Bitdefender working with Malwarebytes Premium
Hi folks, I know in the past there has been a controversy over using Malwarebytes with bitdefender, some say it's fine, others say not recommended. I have used the two together for about two years, since I ditched Kaspersky. A few weeks ago, on a pretty fast 2 year old computer with a SSD drive, I ran into my first…
-
Why is my Bit Defender Virtual keyboard typing incorrect characters ?
Can anyone help - A short time after opening the virtual keyboard it starts typing incorrect characters and also I cant close the keyboard down. It has always done this I tried re-installing it and my PC software is up to date Thanks
-
Connection blocked security notice
Hello! This is my 1st time here and I am exhausted with this pop-up: "firefox.exe attempted to establish a connection relying on an unmatching security certificate to server.shortcodesforshopify.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the…
-
Come fare per aggiornare i propri dati anagrafici
Ciao a tutti , di recente ho cambiato residenza e mi trovo a dover aggiornare i miei dati, ho provato in tutti i modi ,ma non ne esco . Gentilmente qualcuno mi può spiegare come fare per aggiornare le anagrafiche ? Ringrazio fin da ora per il supporto.
-
Alert
Received an alert that my computer was locked due to a Trojan attack. Told me to call a number to unlock my computer and get help from Microsoft. Pretty sure it was a scam Anyone else have this happen?
-
Pourquoi BitDefender bloque certains sites ?
Bonjour, Lorsque BitDefender est démarré, certains site web sont inaccessibles (“Le site est inaccessible. la connexion a été réinitialisée."). Merci de me dire comment remédier à cela, svp. Cordialement,
-
Bitdefender Safepay opens two windows at once for pop-ups - unusable
I have numerous sites that I use for Safepay. This week, I noticed Safepay behavior changed that makes it unusable. Once Safepay window is launched - it allows me to successful open a tab window to successfully log into one of my sites just fine. However, once logged in, if I have specified the "allow pop ups from this…
-
Cannot run scan. "No internet connection"
Hi Good day. I installed the Bitdefender Internet Security. And am running the fee 14 day trial to test before I buy. But when I want to run a scan the app keeps telling me that there is no internet connection, and thus I cannot even run a simple scan. And I DO have internet. Which means out of the 14 days, 7 days are…
-
Suspicious Connection blocked notifications won't STOP
Please tell me how to turn these off! I recently had to use the Microsoft Authenticator and now these notifications popped up and interrupt my typing...it's maddening! Tried to contact the help line but was on hold for over 30 min! Not good...might be canceling my renewed subscription as a result.
-
BD found Gen:Variant.Tedy.414512 in msedge.exe
BD has moved msedge.exe to quarantine after identifying that it was infected with this virus. Edge now does not work. How do I get rid of this virus and then get Edge back working? Thanks
-
Hard Drive Locked by Bitlocker, with no Password
Is there by any chance there is someone with knowledge of how to either unlock a hard drive locked by Bitlocker in Windows 10, or Format it? I have tried numerous fixes from the internet, but have yet to find a working solution. My big problem is I do not know how to write command line in the Administrator Diskpart Fat32…
-
I recently had Bitdefender block a phishing attack however i continue to get sketchy notifications
Hello! A little worriesome, bitdefender blocked a phishing attack but now i get continuous notifications saying "a russian is attempting to access your computer" and your "your computer software wil be deleted in 10 minutes' Etc. I did a full system scan and Bit defender did not find anything. What else can I do to get rid…
-
BBC sounds does not work with VPN
I get continuous buffering of BBC sounds when using VPN 26.0.2.1. through my local connection. If I disconnect the VPN BBC sounds works as it should. I see this was a problem in 2022 and its still is not fixed.
-
Pause Bitdefender Mobile for Android
How do I pause Bitdefender Mobile Security on my moto g pure android 12 phone?