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Use Bitdefender VPN With ASUS Zenwifi AX Router. Any Help?
Hi! Anyone who knows how to set up a Zenwifi router to work with Bitdefender VPN. I guess I need to use the OpenVPN alternative in the router's VPN client settings, but it needs a .ovpn file. Where do I get this? Regards, Stefan
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BDGandCrabDecryptTool error message
Hi I'm seeing in log "ERR:INFSTR". Can anyone advise about the meaning? Thanks!
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Find device - does not work
I forgot my cell phone in the car. 400 meters from home. I tried to locate the device through the BD Central service. Absolutely no chance. Although I have everything enabled, location service enabled on my mobile. It found nothing. It wasn't until I had my mobile in my hand again that it solemnly informed me of the…
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Safepay being "modal" a problem for me
I'm treasurer of an organization and I need to look at other webpages when logged into the bank. I'm sure it is more secure the way you have it, but it makes Safepay unusable for me and I may end up looking for another product. Is there a way around this (not being able to have 2 browser windows open… one in Safepay and…
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How can I fix problem with Internet Access being blocked in Chrome?
Bitdefender Total Security on Windows 10. I was in Firewall settings and must have changed something unintentionally. When using the Chrome browser I now get an error that the internet access is blocked. If I turn the firewall off, I can get access or if I use a different browser, there is no problem. Is there a quick fix?
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Android APK without googleplay
Can you purchase Bit Defender and install onto an android device without using googleplay. I have numerous devices which are going to be pre-setup in a kiosk mode without being assigned or logged into a googleplay account. I wish to manage these and remote update from a centralised system i.e. Bitdefender central, but need…
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Once again, recurrent threat found
So, I've run Bitdefender in several modes and used other antivirus (adwcleaner, eset, malwarebytes) but I keep getting a warnings from Bitdefender abount finding threats in real time and stopping it
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Account security
Hi, I use 2 step verification (e-mail option). Some people have access to my e-mail address. Is my account safe? What can i do if my account is stolen ? Thanks a lot in advance António
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Remote system scan?
Just what does the remote system scan do? And how long should it take. It's been about three hours now, and the only feedback I have gotten so far is "Processing your command ..." and a little spinning icon. Is anything actually going on?
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RAV antivirus, RAV VPN
My desktop PC was recently infected with a virus calling itself RAV antivirus and RAV VPN. Bit-defender didn't detect it even after I ran a boot scan. I'm pretty sure it was a virus because I could not remove it from my Windows 11 PC. It would let me go through the removal exercise but the RAV would come right back. I…
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Install Armor
Currently, I have Amor installed on my Windows 11 desktop. Can I install my subscription on my wife's Apple laptop by just using the Amor share link option? I installed Armor on the Mac but it would not open/run scan. Thank you so much for your assistance.
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Safepay Bookmarks: Sort By Name Or Drag And Drop Them Into Their Preferred Sequence
Hello, As I add bookmarks to Safepay, they are displayed in the sequence that they are added, so last-added bookmark appears last in the list. After a while, with more bookmarks added, it becomes difficult to locate a bookmark Could the developers offer a sort option to sort by name? I could then rename each bookmark with…
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Total Security - Scan Questions
I have a bunch of questions regarding Total Security scans. Support has been unable to help me with these so far, so I thought that I'd see if anyone here could help me. === Antivirus Menu Why do Quick Scan and System Scan show up twice? Is there anything that can't be done from the second appearance that can from the…
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Bitdefender Product Move
I have changed operating systems. How do I move my Bitdefender product from Microsoft to Linux? Dr. D.
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Hostgator CPanel & Email Blocked.
Has anyone as recently as the past 2 weeks experienced issues connecting to HostGator's cPanel or even their email servers to send/receive email? URL = https://gatorXXXX.hostgator.com I've added the specific URL from the Notifications and the domain (hostgator.com) to the Online Threat Prevention Exception list, but still…
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An app you have installed
I keep getting the warning: "An app you have installed needs scanning before you use it" Even after scanning my phone the warning and being told the phone is safe it will reappear the next day. I haven't installed any apps in a long time the only the Google installed apps updates and my phone's system updates. Dose anyone…
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Bitdefender Mobile Questions
I keep getting a notification on my Android devices saying, "New Protection layer available in Malware Scanner. Tap to learn more and activate it" But whenever I click on it and go to the Malware Scanner it doesn't show any new features or anything.
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which is due to the fast consumption of mb when we connect to the vpn?
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mail accounts not sending when VPN is connected
Hi, I use an iMac and though I have VPN set up to connect automatically on start up it does not. Today, when I have connected manually it then prevents me sending emails via my gmail accounts. They send when I have turned VPN off. Any advice?
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A scammer contacted me through the Bitdefender community forum messages
Hi everyone, I just got contacted through the Bitdefender community forum messages by an obvious scammer. The Bitdefender moderators should immediately ban this user. The message is from a user named chel96676 and is as follow: "Hello, Thanks for accepting my request to connect with you as a friend on this site. This is a…
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Allowing app communication through ?Bit Defender firewall
I'm running Bit Defender internet security and was curious if I have certain apps that require communication with each other do I need to somehow allow the apps through a firewall or allow permissions like I do in Windows Defender or is this not required in Bit Defender also? Thanks Dave
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[Feature Request] Deinstallation auch mit Passwort schützen
Hallo, man kann die Einstellungen von Bitdefender, mit einem Passwort schützen. Auch wenn ein Passwort gesetzt ist, kann man Bitdefender ohne weiteres deinstallieren. Das gibt mir etwas zu denken. Klar, man braucht Adminrechte um etwas zu deinstallieren aber wenn der Account die Rechte hat, ist es ja extrem leicht, den…
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Spy app
Dear friends, I have a question to you all. Lets say that I've returned my Phone to factory reset to prevent spy app. If they know my gmail adress and password they can install spy app without physical access? And is there a way to learn who is behind it? Bitdefender anti virus app scans my phone everyday and results say…
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Bitdefender vpn unifiedSDK.service.exe error in windows reliability monitor
Hi everyone, There is an issue when the bitdefender vpn is installed it gives an unifiedSDK.service.exe error in the windows reliability monitor, this error occurs every time after boot. The vpn does connect but when closing the vpn app and then restarting it I also sometimes get a "the service does not work at this time.…
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Login issue
When trying to login to the community I get one of these two messages below... 1, Whoops! Invalid/Expired state token 2. Whoops! The client ID was missing from the state I then go back and click on login again and somehow I get in. What's up with this and how can I fix the issue? Thanks!
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Security Certificate
I hope someone can help me remedy this issue. Do I need to locate and delete a certificate? If so I would appreciate help in doing that. I had Kaspersky antivirus installed on a computer, but I uninstalled it and purchased Bitdefender Total Security. In Bitdefender/Notifications/Critical I am getting this message……
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How to change my username?
If possible i would like to change my username to Karlito Vosa
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Just got a malware warning (from Malwarebytes) about HTTPPROXY.DAT-SHM... worry?
Listed as malware Adware.SpecialSearchOffer. Should I quarantine this file?
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BDTS and system restore,could you explain me the best way to restore my OS?
I've recently performed a system restore from a restore point saved,the reason was that I've suddenly lost all my tabs opened in my Opera browser and I can't find them anymore (I haven't saved them in bookmarks or other locations),I've had some trouble during the process with that error caused by Birdefender that doesn't…
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Did bitdefender write protect my SSD?
Hello there Yesterday I ran a full system scan with bitdefender overnight. It found a couple of problems which it deleted. Today I can no longer delete or edit anything from my secondary ssd, when I try to give myself the permission to, I get error messages saying that the files are all write protected. Scanning the ssd…