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Scan results incorrect
Why do scan results always indicate I am not connected to WiFi even tho I am?
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Remove Norton on new laptop?
I've bought a new laptop. How do you remove Norton. First, remove the app in windows? Or I have to download the remove Norton app? Or, I hope so, Bitdefender fix it when i instal the bitdefender app, bitdefender automatically remove Norton? I am happy with defender, and my subscrition is not at the end? …
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Green Check Marks in google search results upside down?
When I google something sometimes the check marks are there and sometimes they're not even though I never change my settings in bitdefender or anything. Today I googled something and the check marks are there but they are upside down for some reason. I'm assuming just a random glitch maybe but it's not just one random…
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2FA trusted devices
Hi everyone, Since I've enabled 2FA I had 5 trusted devices but only logged in from 2 of them, now 3 of the trusted devices are removed but I did not remove them. Do trusted devices get automatically removed when not being logged in from for a certain amount of time?
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Why does Bitdefender VPN stop working after return from Windows Sleep or Hibernate?
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Feature Request: Device heartbeat on Bitdefender Central from installed clients
Good Day Everyone, I would like to share my idea regarding the feature request where if it is possible to add a way to track if the Bitdefender Client is still installed on the client or if it has been uninstalled. Currently on the Bitdefender Central website, we are able to see the device Vendor, Mac address and know if…
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Post-quantum cryptography for Bitdefender users
Hello Bitdefender community ;) I'am opening a discussion about the future of Bitdefender for individuals with regard to quantum cryptography. Indeed, it's 2025, and some security compagnies are already using post-quantum protection for VPNs and soon password managers. Bitefender's direct or indirect competitors, such as…
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Malware scanning tool for Linux users... When?
Hello Bitdefender community, Althought the developement of a Bitdefender antivirus for Linux is still premature given the numbers of users worldwide (4% worldwide, but the percentage is constantly growing) it would be very tempting, from an ethical point of view, to develop a free tool to detect malware (an antimalware…
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Can't connect to VPN get update screen instead
Can't connect to VPN, I get a upgrade VPN message and can't connect to VPN
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Like , insightful buttons on bitdefender's forum
Previously Like/dislike/off topic/insightful options should be highlighted to avoid mistakenly clicking on the same button again. As there are several threads it can make a confusion.
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Malware in GNU radio ?
Hello, I am trying to install GNU radio on Windows 11, it is a widespread and open-source signal processing software, from the official website. It redirects me to this git repository https://github.com/ryanvolz/radioconda but each time the installation process is interrupted by Bitdefender and I get this message. The file…
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how to disable scripts?
I cannot login to my app when using bitdefender VPN and windows. I get an error that I can't login when using scripts. If I type in my login/password or use the virtual keyboard, I get the same error. It also states to try again after turning off scripts. How do I turn off scripts in the bitdefender VPN?
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Upgrade Bitdefender total Security to Bitdefender Total Security Individual
Has anyone else received an email from this email address connect@hello.bitdefender.com telling them that your Bitdefender Total security subscription has been upgraded to Bitdefender Total Security Individual? Under What's New it says Bitdefender Password Manager now includes, securing and simplifying your password…
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Trying to remove file manually, path doesn't exist?
Using Mac OS, 15.5 and BitDefender keeps sending me this: Threat requires removal,Today at XX:XX ^Feature: Antivirus We identified a threat that needs to be manually removed. Threat name: JS:Adware.Cryxos.14449 Path: /Users/MYNAME/Library/Containers/com.apple.Safari/Data/Library/Caches/com.apple.Safari/WebKitCache/Version…
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Bitdefender version update failing, serious issue
Hi everyone, My bitdefender tried to update to the newer version, the icon of bitdefender then disappears like it always does with a version update but then doesn't reappear. After reboot bitdefender is loaded again at start but then after 15 minutes it tries to update the version again and again fails. In the "info" it…
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Introduction
Hello everyone I am new in this community I wanted to say hello!😀
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Defenders of the month rewards
Hi everyone, At the moment when you get the defenders of the month reward it's a free month validity extension to Bitdefender. Getting a free month sub is great but how about letting the defenders of the month choose from different rewards. Maybe instead of automatically getting the free month sub you get tokens that you…
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Bitdefender ask me to reactivate my protection with extra charge after 1 week of purchase
My issue is, my hubby purchased Bitdefender Premium Security on June 21 and after a week there was a pop up says my Subscription ended and was told to reactive it with another purchase. I don't even know am I really being protected from malware now. This is really stressful trying to contact the Bitdefender. I made a…
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Automatically upgraded - can I downgrade again?
My Bitdefender Internet Security is due to renew next month and I was going to look for discounts. But today I was automatically upgraded from Bitdefender Internet Security to Bitdefender Total Security without warning or consent. I then received an email telling me my new renewal price is £84.99 reduced to £54.99. In…
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Bitdefender suddenly blocking many sites? (Even Facebook, previously allowed sites)
After the latest update it's blocking everything. THis is the message : Your connection is not privateAttackers might be trying to steal your information from www.facebook.com (for example, passwords, messages, or credit cards). Learn more about this warning net::ERR_CERT_AUTHORITY_INVALID Doesn't appear in Firefox. But…
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Why am I getting a pop up to pay for Bitdefender Digital Identity Protection?
I have had it included in Total Security for 2 years, and now I'm being asked to pay for it separately? I thought I imagined it initially, but sure enough, my weekly report has the email addresses included in the identity protection section. Now the feature is greyed out. Total Security is over $200 AUD, to now ask for $69…
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Can’t Access Multiple Websites with Bitdefender VPN Connected
I have tried all of the three steps, Connect to another VPN server, Change the VPN protocol, Use Split Tunneling but nothing changes, it happens on so many websites, normal websites, Greek websites and the VPNs location selection is Greece as well, so why is this happening? The only solution is to turn off VPN. The app…
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Advancing Cyber Resilience: Bitdefender at the Malaysian CYDES 2025
The Malaysian Cyber Defence and Security Exhibition and Conference (CYDES) 2025 was an impactful event held from the 1st to the 3rd of July, 2025, at the Putrajaya International Convention Centre (PICC), and Bitdefender’s presence truly exemplified the advancements being made in this crucial field. Stepping into the…
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import block call list from other stored contact lists"
Is there an easy way to import block call lists from other apps into this app?
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What to do if I am suddenly blocked from many websites?
Hi, I was wondering what I should do if I am suddenly blocked from many websites? I have been overseas and now am back in the US, but I can no longer access the login for my univ email account (overseas), the univ library search function (open to the public), even a page to purchase an item securely from a vendor in…
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VPN seems to cause problems with Apple Mail for Mac OS
Since returning to Apple Mail I am finding that Bitdefender VPN seems to conflict with the mail client. I have three mail feeds, Fastmail; GMail and another. When VPN is not connected there are no problems but when VPN is connected all three feeds report "Mail was unable to connect to server “imap.xxxxxx.com” using SSL on…
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i turn the VPN off and it turns itself back on
"When i need to turn off the vpn for certain websites to work properly, i turn the vpn off and it turns itself back on over and over again and it makes it very difficult to use the website"
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Safepay doesn't connect to the VPN
Bitdefender Safepay recently shows that the VPN is disabled, while it is fully enabled. Also, the option to automatically connect the VPN when Safepay starts is enabled. I would like to know if this indication is indeed correct and therefore Safepay is not connected to the VPN during operation. But if this is an…
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Changes in Antivirus for Mac.
Hello. What are the changes in 10.2.4.4 released on May 28, 2025?
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Web History
Hi I've looked all over and can't work this one out. Is there a way to see all of the websites and apps that my child has browsed and used? I've had issues in the past where content filtering failed and it's turned out that I need to block something based on what they've been doing.