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repeated web page threats, how do i deal with this?
I'm not very sure whats going on, I've had around 400 notifications every 2-5 mins for a repeating threat warning. Specifically for 2 web pages. If this continues im not sure if ill see other, more important, alerts. what can i do to troubleshoot this? I've managed my browser extentions but i still cotinue to get these…
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Is Password Manager included in Total Security?
I have just renewed my subscription and thought that Password Manager was included but it shows as a free trial option for 3 months. Is this correct and it isn’t included as advertised? Anyone had this issue.
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Bitdefender unable to deal with BBC sounds changes
The recent crack down by the BBC on using BBC sounds overseas has proven a real pain. It seems as if Bitdefender protocols can't cope anymore as it is being detected by the BBC as a VPN. I have been patient, the support crew after weeks said it is a known issue, but still no resolution. I am at the stage of ditching…
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VPN and SEQUOIA
Hello, No more access to my outlook since my upgrade to SEQUOIA. Apple support adviced me to delete my VPN. I did it and it works but…I have no more a VPN. Many thanks for your help. DUBERRY
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Safepay not compatable with Tesco Shopping
I use Bitdefender Safepay for connecting to Tesco Shopping. But when I try to connect I get a message saying the browser has failed some security checks. Safepay works with all the other online shopping sites I use. Can anyone suggest a solution. Thank you.
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Update automatically setting keeps resetting to off
Bitdefender Internet Security build 27.0.55.287 on a Windows 11 Home version 10.0.26200 build 26200 PC. I go to Settings…Update and turn Update Automatically on as well as turn on Silent update. After some period of time (random amonts, but more than a day), I check again and both the settings are back off. I turn them…
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Implementation of Steganography in all Bitdefender antivirus solutions
I would like to suggest implementing steganography detection technology in Bitdefender's various products, as it is a new type of threat. Thank you.
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Remove Bitdefender Safe label in Email Protection scanning
Hello what about removing the save label or make it very short (Safe") instead of the long version? I use emails for further actions, so the current labelling prevents me from using this service actively. …. but it is a good idea.
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How To Submit False Positive (Form Not Working)?
Hi all, I tried submitting a false positive via the form at - https://www.bitdefender.com/consumer/support/answer/29358/ When I click Submit, nothing happens. Can anyone help?
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No way to activate the Bitdefender VPN app on a Google tv streamer ?
Hello, No problem to install "officially" the Bitdefender VPN app on the Google tv streamer But... when you launch the app and try to sign in, you are not able to fill in your email adress. No access to the email field. I have tried using the Google streamer remote control and the Google home app keyboard function from my…
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Exceptions - How to indicate an 'exception' when Bitdefender blocks a site I normally go to
I am new to Bitdefender and have found working with it challenging. Many of the sites where I am accustomed to going are being blocked by Bitdefender with "no rhyme or reason." Can you please let me know where I can add items to the exception list?
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Large amounts of secured Traffic
I keep Noticing large numbers coming up on my VPN like this One I've Secured 649 GB less then yesterday? That's definitely not accurate is this a glitch or is there something i should be concerned about ?
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I reset my computer and need to reinstall Bitdefender
I don't want to use my extra downloads to reset or update. Is there a way to do this? thanks
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Cloud mining, scam!
Cloud mining, scam! This site https://***.com/. Don't do business with them, you will have your cryptocurrency data stolen. Even worse, you could lose your entire investment over time. Some friends who tried it can no longer make withdrawals. Be careful. *** EDITED: Screenshot and URL removed by @Gjoksi "Posting malware…
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What is better - Online v/s Offline pdf reader
Hello, I need a pdf reader. Which is the best PDF editor that is not very expensive? I found various suggestions like, pdf candy, Foxit PDF, Systweak PDF Editor, I love PDF but am not sure which one I should go for? Can anyone suggest best tool?
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Samsung Galaxy A9+ android support
Samsung model SM-X210, 128 GB Android version 15, Android Security patch level = May 1, 2025 I am attempting to download/install the BD anti-virus included in my BD Ultiimate Security Plus subscription. I continue to receive a message when attempting the download that my device is not supported. A phone call at 11:45am on…
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Catapult Hydra Protocol
Hello, i just started using the VPN today on the prospects of it having the C. Hydra Protocol(upon google searching). Was it removed recently? or there might be a bug ocurring here
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Manual/offline update Bitdefender’s threat definitions for MacOS ?
We have a couple of compromised laptops that we need to keep offline until a full system scan is complete. How can we update the threat definitions for these before running the scan? For Windows we can download the week.exe files but I can't find anything similar for mac. Thanks.
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Double-billing
Not Bitdefender's fault. I purchased a subscription on Google Play. Inadvertently, I purchased another subscription from an email or another source offering a deal. I want to request a refund. I have contacted Google Play and am awaiting a response. I will continue using Bitdefender with the other subscription. The support…
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USB Flash Drives Names disappeared
Hi, I recently purchased, installed and started using BitDefender. It asked me if I wanted to immunize my USB sticks and I agreed. But since then all the names I put to differentiate my USB flash drives are missing and when I try to put them back it doesn't stick. Is there anything I can do? I usually have many USB flash…
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HOW TO DELETE DUPLICATE FILES FROM SYSTEMS OR SELECTED FOLDERS
HOW TO DELETE DUPLICATE FILES FROM SYSTEMS OR SELECTED FOLDERS
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Lots of 5007 logs in my Event Viewer
Hello, I wanted to ask if this is normal behaviour? I have installed following antivirus on my pc: bitdefender, malwarebytes but I get these logs almost every minute as you can see. Should I be concerned ? When I do the scans I get no virus or malware infection, system is clean I would appreciate it if you could help me. I…
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Activation code for new install on android phone
I have installed BD on 4 of 5 devices. The download ling works fine and installs BS on Pixel phone but it shows as a trial? with only 3 days left? Ive deleted and reinstalled but it still shows as a trial. Yep I cant find my activation code ?? Any ideas? I thought that installing via a link from BD Central avoided the need…
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Not all are compatible. To work with Multi-Platform.
Not all are compatible. To work with multi-platform, I tested some paid ones, and Bitdefender was one of the best for this purpose. I wanted to share this because some professional antivirus programs only caused bottlenecks on multi-platform setups.
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Updating Bitdefender Central With Code
My Bitdefender subscription expired and I went through re-subscribing yesterday. When I attempt to upgrade using the code, this is what it returns:
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Online threat detection - repeated warnings
Good morning, I am getting sporadic messages saying "Suspicious connection blocked. Chrome.exe tried to establish a connection to xxxxxxx using an expired certificate." The specific sites vary, but are not ones I am trying to access. e.g., measureadv.com, rybbit.openrussian.org… This behavior happens on all three laptops…
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How do I add more seats to Bitdefender subscription when Device limit is reached
I have the key already to use, wanting to add computer.
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Bitdefender Digital Identity Protection: stop receiving reports by mail
Hi Please, can someone explain where I can unsubscribe to receiving reports by e-mail concerning privacy/ security? Thanks a lot! Greetings Gunther
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Transfer from PS to TS
I have purchased a new subscription to TS and my previous subscription (to PS) has now expired. All devices have successfully transferred to the new subscription. My Central account shows both subscriptions: the PS shows "expired" and zero devices installed. However I get reminders to renew PS. How do I stop this?
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Amazon Prime Video blocks Bitdefender VPN
How do I use Bitdefender VPN to see videos on Amazon Prime. I want to see videos from the USA Amazon Prime, but since I am temporarily staying in the Philippines it restricts the videos I can see outside of the USA. If I connect to a VPN in the USA, then Amazon Prime Video totally blocks me from seeing any videos. The…