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Using a different VPN provider
Hello BitDefender, I have an existing VPN subscription from a different provider. Should I activate the Web Protection - it appears to me that I am then using a limited version Bit Defender VPN even though I haven't installed Bit Defender VPN. Is this the case? I want to use my existing VPN subscription but ensure that my…
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How to successfully Manage Exceptions?
Hello community, I need help because I could not successfully add an .exe file in the Manage Exceptions list. It keeps on quarantine-ing the file (after my Windows 10 restart) even though all exceptions are checked (Advanced Threat Defense, Online Threat Prevention and All Antivirus checks). Also, in the Quarantine…
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Is Bchat messenger malicious?
BitDefender started to warn me that Bchat messenger has malicious behavior on my Samsung smartphone since few days ago. It didn't warn me at all before that, although I used this messenger since January, 2023. I also use this app on iPhone, and Bitdefender do not warn me at all about Bchat messenger. It is real that…
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Why do I receive the message "Informatie-update bedreigingen" on my screen
Sometimes I receive on my screen form Bitdefender the dutch message "Informatie-update bedreigingen" 166285.2 kb wit h a link to "details" or "schakelen naar stille update". I don't understand this. Can somebody declarre what it means?
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Vimeo
I've been playing EQII for quite a long time and use DarqUI, which is a custom interface. They have their own website, and develop custom interface enhancements for use within EQII. They use Vimeo within their website to post daily or weekly updates on enhancements to their website. In the past, I've had no issues viewing…
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Android Question
I've put Bitdefender on to my Android as one of the 5 devices I can have BUT - it shows as giving me the option to "extend the trial and that I have 14 days left". Have I misunderstood something as I thought this tied in with the overall purchase ? Thanks
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fix a setting
i was duped into letting some fake tech support person onto my computer. With me watching, he went into the bitdefend settings and clicked something that used window 95 settings. ( i am using window 11) not really sure what he did, but it was within 2-3 clicks. i want to undo whatever he did. any suggestions.?
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Bitdefender Family Pack 2020 Unlimited (36m.) ESD that changed to 15 HW - CLEAR FRAUD
hello i have bought Bitdefender Family Pack 2020 Unlimited (36m.) ESD producent code: BDFP-N-3Y-NL in 11.12.2019 there was clear information that Unlimited amount of Hw can be used (it was working properly for some time until now....) and today i can see that my unlimited license was changed to limited 15 Hw wihtout…
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Position of security widget in Bitdefender Antivirus PLUS
Hi, The security widget is in the upper left handside of my screen. How do I move it the the lower right handside? Best regards.
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Two factor Authentication, but they never send the security code to e-mail address
I've installed Bitdefender on half a dozen pieces of equipment before. For whatever reason, after entering e-mail/password it goes to a two-factor authentication saying they are sending a security code to my e-mail (they display the correct e-mail), but never send the code so I can't install Bitdefender on my Android phone.
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Is there any free version?
I wanted to know if there is any free version and where to install it Thank you
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Exploit.CVE202131728
Found by Malware Bytes (NOT Bitdefender) and (of course) yhere is no way to contact customer support if you are hearing impaired! Looking for a replacement for Bitdefender!
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Windows 11 running on Parallels on an M2 Mac
Tried to install Bitdefender Antivirus Plus for Window on Windows 11 Pro running on Parallels on a Mac Mini M2, and the installations stops saying that the program is not compatible with ARM Processors. The Bitdefender site says it is compatible with Mac M1 processors, so I am not sure what the problem may be. Right now I…
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Safepay not starting automatically....
I am running Windows 11 Pro V22H2 with Firefox 115.0 and Chrome 114.0.5735.199. The automatic launch of Safepay has stopped on both browsers. If I launch Safepay from the widget and then click on the saved book marks I can logon via Safepay. I have followed the various items of gudiance on the Bitdefender Support website…
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Jak dodać nowe urządzenie
wykupiłem subskrypcję na windows, miała ona zapewniac ochrone do 3 urządzeń. chcac chronic urzadzenie z androidem zainsatlowalem apke BD security na telefonie poprzez zeskanowanie kod QR (wygenerowalem ten kod QR przez zarzadzanie subskrypcją z centrali bitdefender) na telefonie pojawiła sie opcja 14 dniowego testu…
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After 24hours through RMM, BitDefender install pending
Hello everyone! I have a question about installing BitDefender on macOS Catalina version 10.15.7, through RMM. Me and my co-workers have done a lot installations on macOS especially in Catalina version. We install the agent on macOS and from RMM we give special Policy to begin the installation of BitDefender. The…
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Possible Conflict Between BD Total Security And NordVPN. Any Help?
I have Bitdefender Total Security installed on my pc running Windows 11 and am not using Bitdefender's vpn. I also have NordVPN installed. I have struggled with NordVPN disconnect issues. When NordVPN disconnects, I lose my internet. It may stay connected for one hour or one day and then disconnect. Please note NordVPN…
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Google search asking if I am a robot
Hello everybody, it's my first post and ask for sympathy :) !!! Google systems detect unusual traffic and asks me constantly if I am a robot when i am connected to my optimal VPN Server which is in Greece. How these kind of problems are dealt? Does the BitDefender team do something about it? Any recommendations? Thank you
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Troubleshooting – After updating to macOS Ventura, Bitdefender requests Full Disk Access
Due to a bug in macOS Ventura (13.0) that is yet to be fixed by Apple, all security solutions that were granted Full Disk Access prior to the macOS Ventura upgrade may be disabled, although they still appear to have full disk access in system settings. To overcome this issue in existing installations of Bitdefender…
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Online Threat Prevention Blocked Page Notification. Any Help?
For the last two days im getting this notification ! Im safe or ? Online Threat Prevention We blocked this page for your protection: https://omnatuor.com/event The page attempted to download a PUA (Potentially Unwanted App) to your device. This type of apps exhibit behaviors that impact the privacy and security of your…
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i cannot install Bitdefender on my PC, please see spec below and hoping someone can help
Device name DESKTOP-I40D0QM Processor Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz Installed RAM 8.00 GB (7.83 GB usable) Device ID B9A52541-953E-40C3-85F5-7942558BD971 Product ID 00326-10000-00000-AA302 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this…
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Mobile security and VPN
I have my Mobile Security installed on my iphone (I also have a subscriction to Total Security) and a VPN subscriction. When I turn on VPN service, Mobile Security goes off... and viceversa. Is that normal?
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how to connect via chat/online to somebody from Bitdefender to help me...
How do I connect via chat online to someone from Bitdefender to help me?
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How to disable notifications like "Web Attack Prevention is disabled"?
Hello, I'm using BitDefender for the core feature - antivirus/antimalware. I'm an advanced user and I don't need the warnings about Web Attack Prevention, Online Threat Prevention, etc being disabled. I want them disabled. I'd like to be able to put the icon in my taskbar but if it's always showing an issue then it's…
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Can't Access Email For Password Reset
So, I had bit defender running smoothly on an old laptop, and had more or less "set and forgot" it. I never logged out so I could run scans and get alerts when it was needed. However, I have a new laptop, and the university email I used to make my bit defender account was deleted when the university became insolvent. I do…
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Certificate error when opening outlook "res.cdn.office.net"
How do I get rid of this message (or how to fix it)? Have 5pc's all with 365, but one PC gets this error every single day. Already removed bitdefender and reinstalled it, installed the certificate several times, but also this doesn't do much. Any suggestions?
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Any way to ignore detections?
Hi, Bitdefender found 50 detections, but it is just riskware and they are apps I do not want to uninstall/delete. Is there any way to ignore the detections that were found so I don't have to uninstall/delete my apps?
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Password Manager in Bitdefender Premium Security for more than one user
I believe Bitdefender Premium Security is an integrated solution intended to be used by family members. I don't think it's normal for a single user to use 10 different devices. Therefore, I don't understand why the integrated Password Manager in Premium Security is for a single user, especially when the Wallet, which…
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Does TrafficLight store sensitive data
When enabling TrafficLight browser extensions does Bitdefender have the ability to store sensitive data like passwords?
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Why can't I move my Widget?
Bitdefender just updated & seems to have relocated the desktop widget to the lower right corner of my display so it blocks that part of my task bar when it pops up. I had it positioned a bit higher so I can still see my task bar but now I can't move it! Why can't I move the widget any more Bitdefender? Please make it…
