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BD Mobile Security: Bitdefender Central Reports False Alerts. Any Help?
Hello everyone :) This is my first post ever on this forum in general so go easy on me ^-^ I only have one remark to make and one more specific question / issue for you. To get the former out of the way: The frequent and repetitive notification on my phone originating from Bitdefender Security promoting the Bitdefender VPN…
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Password Manager subscription for two users
If I have a total security subscription, and share it between myself and my wife's devices, how should I proceed with the password manager subscription, is it possible to create two different users?
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Is krnl.exe safe?
I don't know if it's safe or not, many other people are saying it's safe, while others are saying it's a virus.
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How do I add apps to be scanned on android phone
Bitdefender Mobile only scans apps that were on phone at time of installation. Ive added many more. How do I get it to scan all my apps. If there is a limit, then how can I select the apps that I want scanned regularly (although I prefer all).
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When I Run The Update Task, It Takes Forever With 0%. Any Help?
When I run the update task, it takes forever with 0%. I tried to uninstall the internet security and install again, but the same thing.
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Connection speeds
When I look at my Wifi network it shows a speed of 150Mbps. When I look at the local area connection, which only shows in Network and Sharing Center when I have the VPN on, that shows a speed of 1.0Gbps and when I do a speed test, I get 87Mbps. If the local area connection is getting 1.0Gbps, why is my wifi so slow? Do I…
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Bitdefender BOX 2 Drops Off Of Device List. Any Suggestions?
My Bit Defender box 2 keeps disappearing from my device list. When it happens my Bitdefender Central home page stops showing status of the box, and I cannot access the settings for the box (guest network etc). Is there a way to get it back without totally resetting the device and going through the entire set up process…
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How Can I Disable The Protection For A While?
How Can I Disable The Protection For A While?
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How To Disable Web Protection "At risk" Message?
I use another app for these features and do not want to enable the feature in bitdedender. How do I accept the risk so that bitdedender doesn't keep telling me my device is at risk. I have begun to ignore that warning, assuming it's just complaining about the risk I have chosen to accept. That effectively makes the warning…
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Full Analysis Under Rescue Mode Reboots My PC. Any Help?
Hello, I have done a complete scan yesterday and didn't find any threat. I then tried to run the system analysis in rescue mode: Windows 10 starts with its light blue screen (slightly reduced in size), then seems to start something which quickly reboots the PC. Is there a log to check whether BitDefender was launched (and…
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What Is A "Formulas.Vita.6" Threat On An Excel File With VBA?
After doing a scan, Bitdefender shows 4 Excel files with VBA as =>(dummy) files with a Formulas.Vita.6 threat. I have three questions: 1) What is a Formulas.Vita.6 threat? 2) What would have been deleted as the files are still there? 3) Why would anything be deleted when the Target Processing shows files should be…
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False negative?
Our company has been getting frequent suspicious emails with attachments lately. Always from random senders, and always disguised as OneNote files. When we scan with BD they always appear safe - but I'm not convinced. I have zipped and uploaded here for analysis. Sample attachment removed by @Flexx as per community…
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Xlsx File Flaged As Malware: False positive Infection?
Hi everyone! I've got the message below after the latest update of bitdefender. The file C:\[...]\Espanso - comandos (1).xlsx=>(dummy) is infected with XLM.Formulas.Abracadabra.4.Gen and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean I tried to restore the oldest…
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System dropping packets after giving Bitdefender files full disk access
I think one of these Bitdefender files is a trojan, my system stared dropping packets when I gave these files full disk access, I think one is fake. This shows the result. sh-3.2# tcpdump -vvfA | grep 9.9.9.9 tcpdump: data link type PKTAP tcpdump: listening on pktap, link-type PKTAP (Apple DLT_PKTAP), snapshot length…
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Hackers Steal $400 Million From Bankrupt FTX Crypto Exchange
FTX, the massive crypto exchange that went bankrupt just a few days ago, has also suffered a giant hack that exceeded $400 million. Everyone in the tech world, even those who have nothing to do with cryptocurrency, now know that FTX filed for bankruptcy following questionable practices from its CEO and other executives.…
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Why When I Enter Passwords While In Safepay, Those Passwords Often Do Not Work. Any Help?
Why When I Enter Passwords While In Safepay, Those Passwords Often Do Not Work, And When I Use The Same Passwords While Not In Safepay, They Work Fine?
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When was VPN verison 25.5.7.54 pushed?
I have issues with my email being very slow, for a some time. I thought is was my email provider, but after check everything on their side and finding nothing I looked at VPN. Turning off my VPN the issue was corrected. I read about split tunneling and tried that, it worked. So does this mean my email is no longer secure?
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Are These Directories Created By Bitdefender?
Seeing the following directories/folders: C:\ProgramData\atc C:\ProgramData\gemma Both are zero bytes and contain a directory/folder titled feedback. Are these created by Bitdefender and related to the gemma and atc items within the program install directory?
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Bitdefender Endpoint Security Tools: Weird Firewall / Port Scanning Alerts. Any Help?
Helping a friend that uses Bitdefender Endpoint Security Tools for clients. A PC on client's home network is getting firewall alerts about port scanning. I'm trying some things but lack info - can't log into the router at the house, etc. This is the situation. Any ideas you can offer? This win 10 pro PC gets messages…
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Some GravityZone Endpoints do not update automatically / fail to update
Hello all, We have an issue with some of our endpoints that don't update automatically. The vast majority of the endpoints update regularly, but some have to be pushed manually and even with that, some keep failing to do product and security content updates. Some of the problematic computers are on Windows 10 and some on…
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Don't Renew Early........
So apparently, I was offered an opportunity from the Bitdefender app on my computer to renew my license early in November of 2021. My license was not to expire until January of 2022 but I figured it was a great deal and it would beat me forgetting to renew in January. Fast forward to today, where I see my subscription has…
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C# Application Being Quarantined By Bitdefender. Any Suggestions?
Hello, I'm an amateur hobby coder and I have a C# application which has a "Open Log Folder" button in the UI. The code looks like this: ProcessStartInfo startInfo = new ProcessStartInfo { Arguments = folderPath, FileName = "explorer.exe" }; try { Process.Start(startInfo); } catch { ... } Whenever the button is clicked,…
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Long delays when opening images using ACDSee Quick View
I am experiencing painfully long delays when trying to open images using ACDSee Quick View. New install on a new computer, running a trial to see if this works better with my VPN than McAfee did. Everything else seems OK, but waiting 4-5 seconds to open any (even small) image files. These were instantaneous to open…
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Bypass kali linux vm
SW INFO: -Windows 11 Home -VMware Workstation 17 -Kali Linux 22.4 vm QUESTIONS: I wanna bypass all Kali vm traffic so that BitDefender won't block it while Kali doing port scanning for example Is that possible? tq
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I Need To Remove Auto-Renewal. Any Help?
I Need To Remove Auto-Renewal. Any Help?
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Problemas Con Correo. Alguna Ayuda?
hola tengo el problema en una cuenta de correo que me llegan correos masivamente de administrador del sistema como comprobante fiscal digital. ya adquirí la licencia de bit defender y en el correo le puse que me mandara en automático pero sigue el problema, alguien que me pudiera auxiliar, de antemano muchas gracias
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Bitdefender (Explorer) Right Click Context Menu Options Do Not Work. Any Help?
In the windows explorer right click menu I have 2 bitdefender options Scan file and schred file (Translated from Dutch) that do not work. How to get these options to work of to be removed? (Windows 11 Pro build: 22621.1265)
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Windows 10 Error Code 9
Turned on my PC this morning after working fine yesterday. Starting VPN gives me Error Code 9, tried different countries and the same. I've followed the Bitdefender article on changing DNS servers, uninstalling and reinstalling the software, restarting the laptop and flushing my dns settings, all to no avail. Ive reset all…
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I'm Receiving A Message: "Device Limit Reached". What Should I Do?
I am receiving this message "Devices limit reached" and I only have 3 computers registered in the antivirus. What should I do? My Bitdefender ID: **** (edited by admin)
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Bitdefender Blocking Dropbox. Any Suggestions?
Hi I have Bitdefender on my system, but this morning, went to download photos from Dropbox, but I am blocked from doing so. I have seen previous questions on this topic, but there is all talk about safe files etc etc all of which is above my head! I have checked the app, but cannot see anything that might get me to safe…
