-
Sandbox Analyzer – “Portal not available” error when submitting files
Hello everyone, We are experiencing an issue in GravityZone Sandbox Analyzer. When submitting files for analysis, we consistently receive the error: Failed – Sandbox Analyzer Portal not available This has been happening for a while and does not seem to be file-specific. Has anyone else encountered this recently? Is this a…
-
[BUG] Bitdefender Free Version causes FC25/FC26 EA Games to crash
Hello, I’m encountering a reproducible issue when using Bitdefender Free together with the games EA Sports FC25 and FC26. Issue Description When Real-Time Protection is enabled, the game crashes during the initial loading screen (right before the main menu). As soon as I disable Real-Time Protection, the game launches…
-
Real Time Like Pc In i phone 14 Pro Max
🙏🙂 Bitdefender Team ! Question : Product Mobile Security in Real Time Feature Like Pc In i phone 14 Pro Max ?
-
Possible Yahoo email account takeover and suspecting someone has access to my PC
Someone in either Georgia or North or South Carolina have taken over my email account as well as lodged themselves into the computer so that maps and store locations indicate one of these locations not my own in Missouri..
-
[Proof] Why I switched from Local AV (Bkav) to Bitdefender: 1s vs 2 hours scan.
Subject: Eye-opening comparison: Bitdefender’s thoroughness vs. a local AV’s surface scanning Hello everyone, I am a user from Vietnam, and I would like to share a recent experience that completely changed my perspective on cyber security, specifically why I decided to switch from a local antivirus (Bkav Pro) to…
-
Does the firewall of total security filter security risks of online games too?
Does the firewall of total security filter security risks and expoit possible connection of online games too? example: Unreal-Engine v1 to 2.5 How can I check if a port listen from the internet.
-
Will single device license work on Total security account?
I am running bit defender total security trial license on my single device. In the console it says upto 5 devices. I actually need bit defender total security on only one device. If I buy a one device license, will it work for me? Or I must buy a 5 device license to be able to use bit defender total security.
-
Adobe and Topaz Downloads Fail
I'm having problems with Netgear Armor interfering with downloads and updates from major photography programs; Adobe PS and Lightroom, Topaz Suite. I disable VPN and turn off Netgear Shield but still get the protection message to Allow of 5 minutes which isn't enough time. Once the update gets interrupted it fails and I…
-
NordPass to Bitdefender SecurePass import and login
I am working to move from Nordpass. I can not find an import, but I am using both for a while. Everytime I want to activate Securepass, I have to give biometric signin, main Bitdefender login, Securepass login and aditional biometric login. There must be an easier way.
-
Get the VPN task bar icon on Mac to indicate whether connected or not?
Hi My old windows 10 BD VPN task bar icon was red with green dot when the VPN was active/connected. On my new Mac it is just white and have to click it to show VPN window to get status. Surely BD can add some feature to the icon in Mac (like a tick or cross) to show the connection status? Is there a way to tell connection…
-
Bitdefender not updating, just sits for days
I use the update when requested, but it never updates….days
-
Task Scheduler?
Why can't i use it execlusively on my own terms rather than depending on Agent's ability to schedule the inconvient timings? plus also wanted to execute the task scheduler to this bitdefender; why can't i do this?
-
Bitdefender DLL corruption causing Windows 11 failures, “Bad Image” errors, and blocking reboot
I am experiencing a severe system integrity issue that appears to be caused by corrupted Bitdefender components, specifically Bitdefender DLLs injecting into other applications and breaking core Windows functionality. Symptoms: -Multiple applications (notably Steam) fail to launch with “Bad Image” errors referencing…
-
Bitdefender Removable Drives Encryption
-
Vivaldi web protection
It seems like web protection is not suported for Vivaldi in Android, eventhough it's a very trustworthy browser. Is there a plan to add it to the list? This might make me give up on Bitdefender.
-
A few questions about SecurePass
What happens to my existing passwords at websites? I have 286 websites with passwords, If I setup SecurePass do they get deleted? If I cancel the SecurePass can I get those passwords back on the sites? Can I access websites from devices not in my 5 that I can setup?
-
having issues with malware & bitdefender doesn't seem to be working
i use an old laptop with what i think is windows 10 this laptop has a lot of issues such as not being able to view my windows update/update windows, the microsoft store not working properly, etc. my gf thinks this is because of malware & when i tried to scan for viruses using bitdefender it quaranteened around 1.8k files…
-
Bitdefender Mobile Security detecta y elimina todo tipo de malware?
Pregunto, Bitdefender Mobile para Android detecta malware, spyware, stalkware, RAT, rootkit, stalkware, Zero day, sms ocultos o sms 0, como pegasus, mspy, entre otros?
-
USB drive doesn't show even after updating anti-virus settings
Hello, On a new Windows 11 Home laptop, I can't get Bitdefender to let me see the USB flash drive I need to use. I did the anti-virus settings "Scan flash drives" to "Disabled" and it still doesn't show. I could see it a few days ago (same USB drive) but now it stopped working. I need to have it always show flashdrives,…
-
Bitdefender blocked this URL as dangerous ***
Online Threat Prevention We blocked this dangerous page for your protection *** Accessed by: msedgewebview2.exe Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent. The URL belongs to a JobCrusher Production Application - BUILDY.AI *** EDITED:…
-
nenstv.jugingnonsne.com
Using Windows 11 with bitdefender and VPN installed and running. Yesterday I clicked a link and started getting popups for McAfee, Norton and Chrome, though they weren't really for those sites. They claimed that my system had been compromised (it obviously had been). When I closed one notification another would immediately…
-
Scan
Protection on dashboard has disappeared which should lead to anti-virus open. Now cannot run scan Peter
-
Bitdefender VPN error code 2
I think it may be after an upgrade to a Gigabit broadband; bitdefender VPN displays "error code 2" and won't connect.
-
SafePay locks my screen
SafePay has locked my screen with its swirled water pic. I've read 1 post from 2023 that has no answer other than it was referred to some dept. I've tried: Task Manager was unable to end SafePay program from running. Rebooting. Pressing the ESC key. Nothing. I've had other minor issues with SafePay I'm NOT impressed with…
-
I bought Bitdefender Ultimate edition but I see on user interface I have Total Security edition
Good day i have bought bitdefender utlimate edition but on user interce on windows or my phone i get total edition. Please note that i bought it from offical bitdefender website If possible send me offical email for custmorer service or chat web page if possible regards
-
How do I cancel my VPN subscription?
I don't use VPN but I still get charge for it. I want to cancel my subscription.
-
Is the website “cdn.mginfra.online” dangerous?
Hi, I use Bitdefender Internet Security, build 27.0.55.296. When I download emails, I always receive a notification about a phishing attempt from the site cdn.mginfra.online. I read online that a CDN provider can reduce delays in loading website content. Can this site be included in the exceptions list?
-
my Bitdefender VPN disconnects and reconnects at minutes intervals, why?????
-
"Configuring Bitdefender Antivirus" pop-up at boot.
Hi there, I assume that this is nothing but upon booting my PC today my bitdefender tray icon briefly dissapeared as Bitdefender did "configuration" on something. It completed successfully and my product has been able to update & scan much the same as always. I did notice that I now have 3 licenses free instead of 1 and so…
-
Bitdefender subscription price for 5 units
I love Bitdefender. Even though I want logs, see whats going on, I have to admit bitdefender does what most people think MAC OS does automaticly ;). Each year I need to bargain to get the discount aprox 40 euro for 1 year subscription for 5 units. Make it the main price, and discount by adding services if people have to…