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Feature request (from Kaspersky product)
I randomly created a Kaspersky account to check the features integrated into the Kaspersky product, which can be considered as feedback for the Bitdefender product. 1) AntiBanner & AdBlocker: This feature blocks ads and protects privacy on main web browsers such as Chrome, Edge, and Firefox (for the time being, until it…
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Context menu scan
I use Directory Opus file explorer which is far superior to File Explorer. But I cannot right click a file to scan it with Bitdefender. Every other context menu entry available to File Explorer is there. I have read other posts that suggest Bitdefender will not support context menu scan from any other explorer. First…
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Why won’t the help when someone legit signs onto network
then somehow escalates their own privileges and takes away your ability to do dhit even with admin accoun, and laughably changes ur password so you can’t use bit defender but they can mark all ur private photos and work files and even windows files ad Trojan 3.5 wherever and quarantine it all…. I say there waiting for help
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Moving from Lastpass to securepass - can't get vault items to launch the domain
If I search for an item in the vault and click on it - it always opens the item viewer and does not launch the domain. I can launch the domain from the three dot side menu but that is a lot more fiddly. Is there any way of forcing the 'launch the item' option? This is frustrating operation and makes it a real step…
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cancel auto renewal
I have tried the recommended procedures to cancel auto renewal but nowhere in central does a billing or payment option appear
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Unable to access site.
Lately, when I click on a link in an email from [Expert Community], I get a message saying the site can't be accessed. The reason for this that the url is incorrect. It is "community.bitdefendercom". Notice there is no "." between bitdefender and com. Please look into this. Thank you. James Preston
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I got Phishing ?
Yesterday October 16 th, 2025.. i try to Download and Install Roblox Executor, and tried copying and pasting a ****** from YouTube Gamer into Windows PowerShell. After that, I downloaded Roblox Executor Delta from the website. When I installed it, a CMD window appeared for a few seconds, then nothing happened. Three hours…
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How Do You Add VPN To My Television?
How Do You Add VPN To My Television?
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How to report a scam?
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How Do You Connect A VPN To A Router?
How Do You Connect A VPN To A Router?
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Linux Product version 7.6.2.200239 out of date
The documentation indicates that this is the latest version, but the console says it is out of date and vulnerable. I spent many hours trying to update until I realized it was the same version as the documentation current version. Why is it doing this? With Micosoft gaslighting all of their customers and farming their…
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SecurePass access
My password does not work, nor the recuperation key.. .how can I have this reset ?
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Threat Detection from URLs and Applications on the exceptions list
I have had my cloud service for years, and now out of the blue I am getting consistent online threat notifications. I have added the application and URL paths to exceptions that the cloud service needs to access to in order to work properly and those are now getting blocked. I could not find any fix or explanations in the…
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I got hacked, I wonder how with Bitdefender active
I noticed my Desktop PC running when it should have timed out to inactivity. Then I see notice "Screen Connect waiting .. " I see in my taskbar ScreenConnectClient(no's and letters) So I remove it. It was not easy. Had to stop it in SRV's I am fine now I hope BUT I lost some emails and I just wonder how that could happen.…
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Issue with password Manager
I have run with Password Manager for a number of years without issue. Up to recently, when I would click on any account it would automatically open up a new tab with the selected web page. Recently, when I select any account, it opens up the "Edit Account" page instead of generating a new tab for that account. I now have…
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Infected files found & resolved - What about back ups?
This morning when I ran a scan you found a number of threats and cleaned up a number of infections. I saw that some of these were in a backup file. I back up to I drive and I'm curious is there any action I need to take so that when I back up and sync I can clean the backed up files. Or did Bitdefender clean those up when…
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Advanced threat defense blocked applications
When i try install this program (adguardVPN), the Advanced threat defense blocked it and now i can't install it, and the quarantine is empty.
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Issue with Bitdefender automatically logging out and disabling protection on certain Macs
Hello from Japan. I am using Bitdefender Total Security, but on certain Macs, I am automatically logged out of the app and protection is suddenly disabled. This happens about four times a week, and I have to log in manually each time. The affected Macs are Mac mini, MacBook Pro (M1 Pro), and MacBook Pro (M2 Pro), all…
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Version Update
Per web site the latest version of Bitdefender security solutions for Windows is 27.0.55.279, released on October 21, 2025. My win11 laptop has gone through multiple updates since the 21st (both manual & auto) and is currently on 27.0.54.272. Why hasn't it updated to the latest version?
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random activity when computer is inactive
over the last few months I've screen / cursor move typically a few minutes after i am inactive. it seems to move windows around and type in stuff in the browser (i attached a screenshot of what is in the search history. the first search item is something i typed - all others are what is happening!!). I have bitdefender…
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Faster USB drive auto scan
Good morning, I suggest the option to have faster automatic scanning of USB drives. USB drives today are large in capacity and as a result can be filled with many small, medium and large files. So if you insert a very large USB drive the scan takes a few minutes and consequently before removing it you have to wait for the…
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windows security bug 27 0 54 279
bonjour , j ai la mise a jour Bitdefender 27.0.54.279 j ai toujours le même problème ????. J ai windows 10 64 bits pro pc bureau .
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I have a full year Premium Security subscription account with an open VPN...
I have a full year Premium Security subscription account with an open VPN... 110 days have passed, leaving 255 days, but the account shows as closed and says it has expired. Please reactivate it.
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Thunderbird says certificate does not come from a trusted source.
Today Bitdefender updated itself and invalidated Thunderbird email certificates for all my email accounts! I have been using Bitdefender for over a month and never had such an issue until now. Thunderbird notification popup says exactly this: The certificate for imap.googlemail.com does not come from a trusted source. If i…
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My Windows PC Total Security Stopped Working
I have a 10 device license and am using 7 devices. Six are properly protected. My primary PC has license has stopped working. Appears to be a PC conflict. Bitdefender dashboard stopped loading and I am unable to get functional. Have removed Bitdefender using the BD tool and reinstalled in safe mode. Still not functional.…
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Two-factor authentication not possible
Good day I have created a new account so that I can describe my problem here in the expert community and also download a test version so that my newly formatted notebook is protected. I lost my mobile phone and now I no longer have access to the installed 2-factor authentication. Unfortunately, this happened when I…
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is MSIZilla.224001 a Virus or malware?
On my main computer, I have just installed Microsoft 'Visual Studio Insiders' software for creating my own programs.. I also have Bitdefender installed on that computer. I have written a new program and was trying to test the exe version. Bitdefender stopped me seeing may own program stating: my .exe program has been…
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Accounts/Passwords go missing - SecurePass
When new passwords are added, they can be seen in the vault in multiple devices, but a day later they are gone. Do other people see this? Does anyone know what's going on?
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Web protection occasionally block all web and app traffic
IOS and web protection all upto date and happening consistently When web protection is turned on it block all web and apps traffic. Turning Web protection of fixes it and all works. Turn it back on and it works for a while and then randomly block again. Same action fixes it. Any thoughts or experiences please.
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Bitdefender's url checks
bitdefender's url checker website does not show the proper results as shown. it's a genuine '' daraz '' website : the same page was opened in brave with it's all default filters on. The bit defender should provide results about the latest techs, as A.I. says that it's a quite normal practice of websites: In summary, the…