Why are different options offered in different countries for the same product?
I’m looking at purchasing Bitdefender Family Pack however in Australia this product doesn’t include email protection or the password manager but the family pack options on the US site does. Why are the options different between the countries? Are there any issues purchasing from the US site even though I’m in Australia or will I be forced to Australian package anyway?
Answers
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I may be wrong, but I do not see any difference in the Bitdefender Family Pack product available on the Bitdefender USA and Bitdefender Australia websites. I have promoted you to level 2 if you can share the screenshot with us.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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US Family Pack Options - first image
Australian Family Pack Options - second image. I cannot find total, premium or ultimate packs unless you can provide the link
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This is the latest update regarding Bitdefender. Currently, users accessing bitdefender.com will see the product available only for certain regions (including the USA), but it is not available for Bitdefender Australia.
If you're specifically looking for the Family Pack, Bitdefender already offers the same Family Pack product for both the USA and Australia, with identical features. Below are the links for each region:
- Family Pack product for Bitdefender USA:
- Family Pack product for Bitdefender Australia:
There is no difference in this product between the two regions.
@Alexandru_BD can correct me here or provide some more information.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Hello,
This is a large-scale rollout and will be carried out gradually, in several planned stages, but you will soon benefit from the new commercial offer from the updated Bitdefender portfolio.
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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