I want to know how to allow two banking sites through to my phone and pc. It is impossible for me to

pfatphat
pfatphat
edited October 1 in Mobile Security

It is impossible for me to figure this out. Last 4 months have been terrible.

Answers

  • Flexx
    Flexx mod
    edited October 1

    The current option is to disable your web protection in your Bitdefender product on your smartphone until you use the banking websites. If Bitdefender is blocking you from accessing these sites, you can share the respective website with our malware research team so they can investigate and remove the block.

    If you believe that a website or file has been incorrectly blocked by Bitdefender, you can share the details with our malware researchers by filling out the form at the link provided below:

    https://www.bitdefender.com/consumer/support/answer/29358/

    If the website or file is indeed incorrectly blocked, the detection will be removed within a maximum of 72 hours. However, if the detection still persists after 72 hours, please consider the website or file as malicious, as determined by our malware researchers, and the detection will remain.

    I have also promoted you to level 2 so that you can share a screenshot of the issue/error you are facing. You can also get in touch with Bitdefender support if you want by visiting https://www.bitdefender.com/consumer/support/help

    Select, How to's & Troubleshooting Bitdefender productsTroubleshootingI don't knowContact Support→ You will get the option of chatcall or email.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)