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should I look this up
Someone hacked my phone and my router and created a virtual LAN network containing 255 IP addresses and a plethora of virtual tunnels. They also opened every port between port 22 and 10000. They have been accessing my devices and leaving tracks and I'm wondering if I should follow those tracks because I don't want to open…
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Vivaldi web protection
It seems like web protection is not suported for Vivaldi in Android, eventhough it's a very trustworthy browser. Is there a plan to add it to the list? This might make me give up on Bitdefender.
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Disabled "Advanced Threat Defence" - now it's nag time
I disabled "Advanced Threat Defence". Yes I've done a naughty thing. Now I'm getting the red shield with an exclamation mark, I've been told, fair enough! I have my reasons to do this right now. Thanks for letting me know that my computer my end up in the pit of Hades and end up swimming in viruses. Duly noted. Now I want…
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Unhappy with Bitdefender
Trolling my computer, deleting files without requesting owner permission. Unable to stop running bitdefender processes with task manager. Bitdefender thinks it knows what is best for me - and that is unacceptable. When my current subscription is done, I will reconsider my choice.
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recovery scam sites
Hi, Here are some recovery scam sites ( offering fake money recovery / fake charge-back to victims of scams also known as 'reloading scam', 'advance fee fraud', 'recovery room scam' ): [*urls removed by @Flexx*] Thanks.
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My VPN shows 6hrs left but keeps disconnecting and when I try to re-connect it asks me to upgrade
My subscription has access to VPN but it does not stay connected and I cant re-connect unless I choose the Upgrade message box that comes up. I'm not paying more money and want the VPN service that I'm currently paying for. Please fix this
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Is it me or is BD slipping?
Every year for 15+ years the worst thing about BD has been that automatic renewal they spring on you that charges at least double the previous year.. it's ludicrous having to jump through tons of hoops to correct a matter that shouldn't have happened! Additionally BD has a bad habit of renewing before the actual renewal…
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Secure pass extension on Firefox
Have noticed other issues surrounding Secure Pass and wondered if anyone has tried using it on Firefox (Mac). I have got it up and running several times and then the extension either stops working and I have to delete and reinstall, or in the past two days it just disappears completely. I go to the extension list and it is…
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Do iPhones work as well as Android phones with the Bitdefender Mobile Security app
We have an android tablet and 3 android cell phones (Samsung Galaxy, various models). They all work great with the Bitdefender Mobile Security app. But 5 years ago, when we first switched to Bitdefender, my wife had an iPhone which did not work as well with Bitdefender. She is ready to purchase a new phone, and is weighing…
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VPN and SafePay issues.
I have the issue of BitDefender VPN not connecting in SafePay. I have VPN set to start with windows and it's set to connect when SafePay starts. I am using a fresh install of BitDefender for Netgear as of 1/23/2024 and it's still not connecting in SafePay. The build is 27.0.25.115. I was on version 26 when it started. The…
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How to circumvent a false positive "infected file"
Today, for some reason, Bitdefender decided that the Windows diagnostic tool LicensingDiag.ps1 is infected: The file \\OF-Pub-NAS1\Public\Product Downloads\Windows Diagnostic Tools\LicensingDiag.ps1 is infected with Heur.BZC.PZQ.Boxter.989.A320B4FE. Bitdefender blocked this item, your device is safe. It's possible that…
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VPN in Safepay not connecting
I've recently purchased Bitdefender Premium Security Plus. When I open Safepay, VPN remains disconnected with a little red cross indicating this. How do I configure Safepay to open with VPN. I've already looked at the settings and have it on to connect when Safepay opens. I've already performed a reinstall. Any help would…
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dlaczego moj bitdefender vpn nie jest premium, jak kupilem pakiet bitdefender premium security ?
kupilem i aktywowalem bitdefender premium security na ktorym pisalo, ze bede mial nielimitowany vpn, nastepnie pobralem te aplikacje razem z antywirusem, ale moj vpn nie jest premium i mam limit 200mb dziennie, jak to naprawic.
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Safepay for Canadian Banks - not allowing pop-ups no matter what so cannot log in
Hi My bank is CIBC and i've been able to log on using safepay until 2 days ago. normally when i log in, there is a pop-up for 2factor authorization. up til now had no problems. now suddenly, the popup does not work in safepay. no matter what i do… i've allowed for popups from those websites, disabled vpn, disabled…
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VPN - BBC iPlayer not working
Hello, Recently purchased premium VPN so I can watch BBC iPlayer and other UK based tv channels. However, the VPN is not working on BBC iPlayer. Anyone got any recommendations? Thanks
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you guys are a joke, uninstalling this software after 5 years
you just deleted like 150 files off my pc after i did a sync for work. so done with this ******. cant even batch undo them. wasting my ****** time. id rather use windows defender.
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Can a mouse be infected with a virus?
Hi everyone, Is it possible that a generic computer mouse like for example a basic microsoft mouse be infected with a virus that when you plug that mouse in a different PC that PC get's infected by it? Probably not right as a basic generic mouse does not have any memory but it does have a controller chip that has the…
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How to get Safepay to work when on Fidelity.com
This is a fairly recent problem, within the last month or two. When using Safepay on Fidelity.com I can still do things like review account positions and buy into my money market, but I can no longer access Security Settings, Monthly Statements, RMD distributions. Fidelity gives me messages such as 'that information is not…
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extreme langsamer Datenzugriff nach Installation von Bitdefender Total Security
Nach der Installation ist die Zugriffsdauer auf access-Daten von ehemals 0.7" auf mehr als 200" gestiegen. Was kann ich machen, um die Zugriffsgeschwindigkeit zu erhöhen?
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Is there any way to view the user name when I scan a machine
Hello, is there any way to view the user name when I scan a machine, i.e., can BitedenfderGravityZone retrieve the user name of the machine?
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I received an email from someone I don't really know
Hi gurus. So, I'm not completely inexperienced with computing and security. My question is around an email I received recently, that had a different return email address from the email address that it was sent from. The sending one is an outlook email address. The return address is a gmail account. The outlook address in…
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Can Bitdefender Android detect malicious code in APK files from external sources?
Hi everyone, Sometimes I download APK files for apps that aren’t available on the Play Store — usually older versions or region-restricted apps. I know there’s always a risk with files from external sources, but I’m wondering about Bitdefender’s capabilities here. If I scan these APKs with the Bitdefender Android app…
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Add Patch Management & Automation to Bitdefender Consumer Plans (Ultimate Family Pack)
📬 Feature Request Text: Hello Bitdefender team, As a new user evaluating the Ultimate Family Extended Pack for home use—after transitioning from Windows Defender—I was surprised to find that patch management and automation are not included in the consumer offerings. Given the critical role of timely updates in maintaining…
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Safepay not allowing access to bank website?
Since upgrading to Windows 11, I've been having issues with logging into one of the banking institutions I use. It works fine using Microsoft Edge, but not in Safepay. Other bank logins work fine.
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Safepay
Like other users I've used safepay for years, but recently I've had trouble connecting to my bank and now I can't connect to any of my saved sites. Looking for answers. I've reinstalled the software, but it still won't connect. I can connect to all sites if I don't use safepay.
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Bitdefender suddenly misidentifying legitimate emails as being spam?
Kind of a strange issue, but Bitdefender has suddenly decided that legitimate emails that I've been receiving for years are now spam and are being flagged with this prefix [spam][Bitdefender detected potentially unsolicited bulk email]. I'm pretty sure that emails originating from Bitdefender.com, VA.gov, and even .mil…
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Email protection not updating change
I have 5 email addresses being protected. I deleted one to add a new address. The deletion was successful on Bitdefender Central. I then go to my Bitdefender Total Security Dashboard, click on Protection, and then Email Protection. The deleted email address is still there, preventing me from adding a new one. Is there…
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Web protection capabilities in android
Does Bitdefender web protection in android, safeguard/inspect and block malicious internet traffic from all apps on device except non supported web browsers?
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Safepay Login to American Express
After entering my credentials for Amex, the login screen reappears … with no error message. Other logins that work are Chase, Citi, Capital One. Wells Fargo has a different problem - see other post: https://community.bitdefender.com/en/discussion/comment/356502#Comment_356502
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Bitdefender corrupting Thunderbird ??
I am using Thunderbird for a long time. Suddenly email become corrupted and it shows only on html mode no text. Could somebody inquire ? Some guys have deconnected Bitdefender and the emails seem to be correct. I have not done that before knowing exactly if Bitdefender is affecting in any way my emails. Has anyone…