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Prevent email phishing
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Very slow internet using VPN
I have been testing the BD VPN, and I want to like it.....BUT, I have gig speed. On one wired desktop computer with speeds normally at 950mbps, VPN takes it down to 50-100. My second WIFI desktop normally hits 250mbps, VPN takes it down to single digits. This can not be right? Anyone? Thank you.
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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My Bitdefender did not catch and protect my android tablet against Mcafee alerts pop ups...why?
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Bitdefender VPN Upgrade Message Prevents Me From Using My Free VPN Data. Any Help?
I have Bitdefender Total Security and according to the package information I should get 200 MB per day. However I cannot use it because the VPN box constantly changes to an upgrade message as soon as I open it. And there is no way to open the VPN. This is annoying and unethical and makes me want to cancel my Bitdefender…
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Cloned PCs (with different names) Ignored in Bitdefender Central
My Bitdefender Central account shows 7 devices attached when the actual number is 10. When I install a new PC I generally clone a hard drive and use it as a base for the new one. Then I change the PC name and make other changes as needed for that particular device. This works reliably for Windows (currently Win 11 Pro on…
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Data breaches: breachCompilation, collection1, breach compilation
Hi, I'm looking for help on how to solve the following breaches: breachCompilation, collection1, breach compilation I have no idea where to start, so any assistance would be helpful.
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Recent patch this week hosed my PC
Not sure if this is happening to anyone else. This week like Thursday/Friday. When i open a browser chrome/edge and click on a link or do a web search It fails to a page that displays Error connection closed. Tried all the fixes online regarding error connection closed and none of them work. If i backdate to a previous…
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Why does Bitdefender VPN stop connecting after a few minutes?
I was told Bitdefender was comparable to Kaspersky VPN. I had to choose an alternative because Kaspersky's going away. I never had this issue with Kaspersky and it's frustrating. I have Bitdefender VPN on my android phone and it sucks. I'm older than dirt and not necessarily tech savvy and all these silly work arounds to…
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Emails won't send in Outlook
I just installed bitdefender premium security on my computer and my android phone. Emails can be received but will not send. I cleared the email cache on my phone and emails will now send from my phone. I still can not send emails from my computer. What do I need to do to allow emails to send with bitdefender installed.
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Why Do I Keep Getting Blocked Out
I have 3 sites that I've entered on Split-Tunneling and it when I go to those sites VPN connects and I have to un -connect it. While on site it will re-connect again. Amazon.ca is one of the sites and when I just went to submit my order it connected, had to un-connect. Other sites to bypass, DON'T BLOCK are a tournaments…
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Deploy SSL certificate.pfx on Mac via Jamf Pro
Per , the step 4 (In Jamf, create a Configuration Profile and upload the certificate.pfx file previously configured) should be able to deploy the certificate.pfx to the Macs. However, I got the following error on the Macs for this step. "The certificate could not be verified (authentication error)." I have confirmed my…
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Bitdefender Mobile Security for Android Devices - Enable app unlock by Bluetooth connection
Hello, Today, for "Bitdefender Mobile Security for Android Devices" - you have a feature named "Smart Unlock" which disables the app locking feature if the device is connected to a specific Wi-Fi network. I ask of you to also add to this feature the ability to select Bluetooth devices connections since it will expand the…
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can App Lock be set to recognize a bluetooth device as trusted?
I use BitDefender Total Security 2018 on several devices, including my Samsung phone. I have the app lock set up to recognize my home network as trusted so that I don't have to unlock apps while I'm at home. Is there any way to set it up to recognize my car's bluetooth connection as trusted as well, so I don't have to key…
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Antivirus
I'm using Win10 and planning to buy Bitdefender antivirus for one person (household) without VPN. Please advise me the best option for at least two years. Based on experience, I want to become a long-term subscriber of this excellent product. Thanks in advance for the advice. Sincerely.
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Web Protection
Hello team. We need source to prove these feature are working: "Web Protection". Please help us with the malicious samples or malicious links that BEST can show these features working. Best Regards.
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Is Your Smart Home Vulnerable to Hackers? Find Out How to Protect It!
Did you know your smart thermostat, doorbell camera, or even your refrigerator could be entry points for hackers? Learn how to secure your smart home devices and protect your privacy with expert advice from the Bitdefender Cyberpedia. Don't let convenience compromise your security! Regards
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Bitdefender Antispam Add-in in outlook deactivation/crash
Dear all, i have added Bitdefender Antispam into my outlook account. This Add-in will get always deactivated and i need to allow/activate always which is quite allowing. What is the reason for this and how could i avoid that my Antispam addin deactivated? thanks in advance
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When Windows 11 starts, Bitdefender makes Windows Error Event 7000 and 7009
After Bitdefender installed, Windows Error Event 7000 and 7009 comes out everytime. All Windows Error Event 7000 and 7009 are about below. Web Threat Defense service can't start. IPsec Policy Agent service can't start. Windows Camera Frame Server Monitor service can't start. And PC is slow for 10~20 sec. just after login.…
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Do I have to log in to Bitdefender Central every time I go online for the Password Manager to work?
I subscribed to PASSWORD MANAGER and imported passwords from Chrome. What happens next? What is the PM actually doing? Do I have to stay logged in to Bitfinder Central for the PM to work?
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VPN Premium connection problems
Hello. I’m reaching out to inquire if you’ve been experiencing issues with the VPN. Over the past few months, we’ve noticed that the Bitdefender Premium VPN tended to disconnect, starting with one or two PCs. In addition to this, we’ve encountered instances where the internet network is disrupted (The “not connected” icon…
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Can't Install Bitdefender VPN On Amazon Fire Stick Max. Any Help?
Been struggling looking for a method of install VPN on Firestick, the issue made because Amazon and google won’t play nicely together.
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Bitdefender Mobile Security for Android Devices - Show the MAC address for "Smart Unlock" objects
Hi, For "Bitdefender Mobile Security for Android Devices" - you have a feature named "Smart Unlock" which disables the app locking feature if the device is connected to a specific Wi-Fi network. Please add next to each item in this feature (e.g. Wi-Fi network and possibly Bluetooth devices in the future) - its network MAC…
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Notification Scan
I noticed the notification scan is almost performing like a clock, with almost a notification scan reported of 1 per second. This seems very high and too many notifications. Is this how it works? Why are there so many notification scans when I am not receiving that many notifications?
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No Ultimate Security Couples/Family Plan?
Evaluating security solutions for my wife and I (no kids). We want device protection plus identity theft. I see Aura has a couples plan, perfect. But comparing against BitDefender for features, etc. Doesn't BitDefender offer a plan like this? Thanks for any help.
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Scam of the Month – This July, AI Deepfakes Drive Supplement Scams on Social Media
What do Brad Pitt, Denzel Washington and George Clooney have in common? It’s not that they’re all part of the same movie cast—they’re inadvertently playing the role of their life in supplement scams. These celebrities, along with many other famous figures, are being used without their consent in AI-driven deepfake…
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Community site UI glitch
Hi, When, in a post here at this site, one click on the icon of 3 dots in a circle, to the right of the post title, the menu doesn't fully open. Test on both latest chrome and Firefox. See attached screen shot. Tested at https://community.bitdefender.com/en/discussion/88472
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How to SANBOX work
Hello team. The Bitdefender Gravityzone Business Security Premium already includes Hyperdetec and Sandbox. However we have some questions about how it works, please help us with good answers. How does Bitdefender identify "suspicious files"? What is the threshold for identifying "suspicious files"? When a "suspicious file"…
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Turn off incessant pop-ups
This warning only ever happens on mobile - it's a pop-up alerting me to a spam link founfld in email (Gmail account). Interestingly tho, it only pops up when I'm in my Hotmail account and is constant - 20 times in a couple of mins. I cant find this e-mail anywhere to block it, and I dont even know if I'm getting an email/s…
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Malfunction Password Manager
Hello, I try Password Manager for an administration. The website said the password is wrong. I check the password on the website with my phone and it's the same. What can I do ? Thank you for your help. Have a nice day, Paul