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combo lists
How can I find out which sites have been affected when the Domain is left blank? How can I find all sites that have my details, even if it's just my email. I've changed passwords on sites I can remember signing up with. What happens when sites have changed names, I don't recognise the new sites name, eg myyearbook changed…
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Problem with a malware virus on my desktop
Hi there !! Need help to find malware virus on my desktop computer, it keeps opening my firefox browser and going to this site. Bitdefender does not pick it up on my system, which is a Win 7 OS any help would be very much apprceiated Thank You .
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Why no scans or results?
Why does'nt Bitdefender software start a scan from the antivirus area, show the active scan in progress and then show results and a logged outcome?
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How to access/manage the Quarantine?
How to access/manage the Quarantine? The official guide located at the following address (https://www.bitdefender.co.uk/consumer/support/answer/88387/) and also posts on this forum all indicate that the quarantine is accessed by: Protection -> Antivirus -> Settings -> Manage Quarantine My BitDefender client doesn’t have…
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Real-time Protection
I'm trying to play Farming Simulator 22 on Steam and it throws an error code. It says "Error: Can't read profile path." The way to fix this is by going into Windows security and adding the Farming Simulator 22 files into the “Control folder access”. But in order to do this you need Windows security real-time protection.…
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Bitdefender Internet Security on a "user" account problem
I'm having this vexing problem on my Windows 10 (Pro edition) computer. I read somewhere that it's better to use a "user" account, than get on the internet via the main "administrator" account. So I have 2 such user accounts and primarily sign into the first one I made, every day for almost every internet session. Sometime…
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Bitdefender with a non-admin windows account
Hi, I have recently purchased bitdefender internet security and I installed it on a windows 11 pc. On my pc I prefer having an administrator windows account and a standard account which I use for daily activities. I installed bitdefender using admin account and I noticed I can't modify any settings and I don't even receive…
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Allow One Time Pass vs Adding Full Exceptions
Most of the time, having the Web Protection warn me that a sign I am trying to access could be danger is great. In fact, 99% of the time I chose not to go to that site and will look for safer sites that contain the information I am looking for. But there are exceptional cases (1% of the time) that a link was sent to me by…
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Rootkit suspicion
I have installed Bitdefender total security just a couple of days ago with 1 year subscription plan. It's doing completely fine with the service provided. But i suspect there may be rootkit in my system as windows sometime freezes & tochpad, mouse & keyboard works unusual and become hyper. I run windows 11(64-bit). I tried…
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How to manage subscriptions in Bitdefender Central - The essentials
In the following article you will find detailed information on how to manage the Bitdefender subscriptions in the Central account. A single Central account now supports the activation and usage in parallel of multiple subscriptions valid for the same Bitdefender product, or even for different products, with the scope to…
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Firewall is blocking NAS access
Hello all! Since a few weeks my Bitdefender Total Security Suite (v27.0.18.96) is blocking the file share access to my NAS. I can't mount the SMB fileshares or open them directly in the Windows File Explorer. To open the network path to the shared folder, I've to disable the firewall of Bitdefender first. But this is a…
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How to confirm scanned threat result or report false positive?
Hi, I'm new to the forum but have been using BD for a few years on various PCs and Android phones. Very recently BD identified the Slice app on my Android S23 as a PUA even though I've had and used it for years. Is there a way to confirm an actual threat or bad actor in the app? Alternatively, if the app is "clean" is…
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A few cons with Full Scan (and one pro)
Preamble I apparently went over the word limit (actually, the character limit) in drafting this, so I've split it into a few posts. Background Idly clicking around with my mouse on my computer (much like a monkey randomly banging on a keyboard hoping to produce a Shakespearean masterpiece), I happened to click on the…
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Messenger behavior - app anomaly?
Hi, All the links I click inside messenger lead me to a scam page. Is this considered an app anomaly and should the app anomaly detection in Bitdefender detect and block this kind of behavior please? Or is there another solution for this? Thanks, Niko.
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update from trial version not possible - link does not work
Hi, I'm almost at the end of a trial period and would like to buy the product and make use of the advertised discount. However, the "buy now" button in the app doesn't work. It opens up the browser to but when I click the "buy" button there, the link is dead. I wrote an email do Bitdefender, but so far haven't got a reply.…
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Really, Bitdefender?!
When decided Bitdefender to become adware? Especially, when I definitive set up already that I do not wish to receive ANY offers. It is not a free product and this is so unprofessional.
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OneClick Optimizer registry information
I appreciate the fact that OneClick Optimizer is cautious in not being overly zealous in finding myriads of registry keys to resolve, but, it would be nice to be able to click on and expand the issues to see the information on what keys it found for deletion. And that we could select individually the ones we think could be…
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Bitdefender TS - how to control scanning process?
I installed Bitdefender and started a scan, but I couldn't find a way to stop the app from, apparently, removing files without my permission. I mean, it found a number of files and had labeled them 'Unresolved' which I assumed it would ask me what to do with them, but it also labeled other files as 'Resolved'. Are the…
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Installation 0% and Error
Hi, we want to try Install Bitdefender Gravityzone (Business Security) On-Prem. When we try to Install on device (windows) we get feedback error, The error show after process 0% It's still early
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False Positive From Running Powershell Commands Batch File At Command Prompt. Any Suggestions?
FALSE POSITIVE I got a false positive today from running Powershell commands through a batch file at the command prompt in Windows 8.1 x64 with BIS 26.0.32.116. In short, the Skript I run looks for differences between files at two user-specified paths (vaguely like the command "fc", but batched and using analogous…
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How to disable bitdefender autopilot ?
Hi It constantly warns on the main screen that the password is weak, install password protection. How do I cancel the warnings? edit: I blurred your Account name at the top, Scott.
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About secure softwares for Win 10
I wanted to know if some of the famous softwares that make you device fast are really secure or just spyware. What's your opinion on CCleaner ? If that's not secure then kindly let me know what software should I use for faster performance.
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I bought the new upgrade and don't fully understand
Greetings, Might be a dumb question. But I upgraded from Total Security to Premium Security and I have the receipt and it shows on my account. I thought it would just automatically update my services in my existing Total Security, but confusion only hit me. It asked me to download a new BitDefender so my question is, do I…
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Number Of Scanned Connections Is Lower Than Listed In Traffic Categories. Any Explanation?
Hi, I encountered an issue with iOS Web Protection analysis. To operate with numbers for better understanding: Number of scanned connections: 805 Number of connections by Traffic Categories: Computers and software: 965 Others: 644 Business: 375 Illegal: 111 (!!) Browsers: 102 Online shopping: 77 Ads: 61 Travels: 56 Social…
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Firewall creating rules with invalid program paths
Following the latest update I have had issues with applications being blocked from accessing the internet even though it appears there is a firewall rule allowing access. When I edit the rule I discover that the program path contains an incorrect drive letter - either a valid drive but not the location of the program file…
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IS this file legit? Why does bitdefender block it and prevent it from opening?
I think my bitdefender is deleting this .rar Anyonw know why? The source tells me it's legit, and they do sell on Amazon. edit: link tested, link deleted.
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Bitdefender showing 'expired' upon boot-up (Mac).
Hi. According to my account info, I have another 72 days left on my subscription. Despite this, the little icon at the top of the screen regularly has a tiny 'x' next to it, and I'm informed that the 'Product has expired'. I can do a switch-off & switch-on, and that mostly fixes it (a 'restart' mostly doesn't). I'm running…
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How do I rollback vulnerability fix done by Bitdefender that grayed-out automatic signin?
Hi Everyone. I have Bitdefender Total Security for Windows 11. When I run the Vulnerability Scan, Bitdefender always reported detecting a potential device vulnerability. The notification text was the following: "With automatic sign on after restart, your device saves the Windows credentials of the user last logged in and…
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Parental Controls and Blocking Websites in Incgonito Mode on Firefox
I was just going through my child's computer and testing the security settings and noticed I am still able to access blocked sites from incognito mode in Firefox. On top of that the blocked sites I have entered are not being blocked in regular mode either if I access the site using the search engine instead of entering the…
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Installed Parental Controls - Get "pending installation" on Devices Page
I have installed Parental Controls on my computer for my child when I go to the devices' page in my Bitdefender Central Account and attempt to assign the parental controls to my device I see the "install parental control" prompt. I click on it and get a "pending installation" notification. After this is complete I am…
