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Come say hello and tell us about yourself!
Welcome to the Bitdefender community! Regardless of the fact that you've been a Bitdefender user for a long time or it's the first time you use our products, we'd like to give you the opportunity to share a bit about yourself with us and everyone in the community! You may find that you could meet people who share in your…
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A Very Common Home Address Is Not Allowed. Any Help?
Many sites suggest an home address when you start to type the name of the road. On *** for instance. But it is blocked. How do I remove the blocking? *** EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files,…
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Can I Get A Step-By-Step For Shredding Files In My Recycle Bin?
Hi. Can I Get A Step-By-Step For Shredding Files In My Recycle Bin? I'm Not A Techy To Say The Least. Thanks.
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Why Does My VPN Continually Spool "Disconnecting"?
Why Does My VPN Continually Spool "Disconnecting"?
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Bitdefender Detected "Gen:Variant.Oficla.12" Malware. Any Help?
since approx 2 months iI got infected with a.m Oficla. 12. have tried several removal tools without success. Has any one an idea what's behind this infection and how to remove it. see the string from Bitdefender total security scan below. Windows scan did not show any similar message. no infection message with Anti virus…
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Bitdefender Agent Will Not Download Further Information. Any Help?
I just bought Bitdefender, the product will not download the full install. It says that I have slow internet connection, but I do not. I checked my download speed is 545 mbps. Is there a full download file that I can download from somewhere directly to skip going through the agent? I uninstalled my other firewall/antivirus…
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Can You Help Me Determine If Bitdefender Agent Is Working?
Every time I login Mac I receive BD notifications (100!). I try to open them but can't . I try to login to BD Agent (att) . BD ID, psw, 2FA are all accepted . BDA then pops up request "Bit Defender Agent ... wants to make changes" for my Mac psw . I enter the password and nothing happens . It doesn't look like BDAgent is…
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How To Rename Devices In Bitdefender Central?
old answers refer to arrows, 3 or 4 four dots, none of which appear in Bitdefender Central for me. Any current correct info as of July 2022?
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Is There A Way To Set The Scam Alert That When It Detects A Dangerous Link To Block And Delete It?
Is there a way to set the Scam Alert that when it Detects a dangerous link it could either just Block and delete it automatically or ask if I wanted to save or delete the dangerous link? Instead of just the notification that tells me there a dangerous link!
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Is there A Complimentary Home Product For Employees Of Bitdefender Corporate Customers?
Hi, I'm uncertain as to how to categorize this question. Maybe as a customer service question. Someone told me some companies that sell corporate security products may also provide free antivirus for the customer's employees' home systems. I was asked to find out if our license with Bitdefender may also include such a…
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Unable To Distribute/Install Endpoint Via Jamf Pro. Any Help?
Hello everyone, We've had Endpoint Security on our Macs for about five years now and everything has worked with distribution/installation via Jamf Pro until late last year after we've updated to the latest package. The Process looks as shown bellow with the error message. Does anyone know what could be wrong and/or what to…
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Ik heb mij activeren code niet ontvangen
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How To Turn Off / Block Popups For Bitdefender Endpoint Security Tools?
Hi, wonder if someone knows how to turn off popups for Bitdefender Endpoint Security Tools? I'm keep getting constant popups about localhost software (Laragon 6) that is accessing C:\Windows\System32\whoami.exe file in windows and that is recorder as ATC.Suspicious Behaviour and a popup or two at the same time keep showing…
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afmtd Exploitable
Hi. I'm seeing some servers showing this misconfigutation under 'Security risks' in GravityZone, but other servers aren't....even though the same OS and patch level. I've tried applying some of the workarounds listed for this (CVE-2020-1020) but some servers are still showing. And it's driving me mad. Trying to see if…
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How can I turn off the anti spam toolbar in TB?
Hi, how can I permanently deactivate the Bitdefender anti-spam toolbar in Thunderbird? Turning the anti-spam module off in Bitdefender has no influence and if I deactivate the add-on in Thunderbird (or even delete the *.xpi file in the profile) it’s back again after restart. I asked the same via email form to the support –…
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Manually Run "Rescue Environment" Comes Preconfigured To Not Check For Rootkits. Any Help?
That is exactly WHY I ran the routine - and I cannot find anyplace to change that configuration. Help!
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Problem during Scan and Update
Yesterday I observed a problem that appeared during the System Scan. I enabled Full Scan and in the middle of the scan it said that the Program is starting an Update and it has Aborted the Scan. In the case of a large amount of data, this can be tedious because I now have to Scan again. Please add a rule that blocks the…
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Cannot turn off Notifications/Special Offers/Recommendations
So frustrating. I want Bitdefender to run in the background and only notify me if there's an actual threat. I don't want ANY other popups. I don't need special offers and I don't need recommendations. At all. EVER. I supposedly have these turned off in Settings/General yet they persist. I am very ready to scrap Bitdefender…
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Is There Any Way To Have Unswapped Access To A Calculator Using Safepay?
Is There Any Way To Have Unswapped Access To A Calculator Using Safepay, Because Safepay Is Unuseable For Me Without Shared Access To Online Calculator? Thanks.
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Bitdefender mobile
Hallo ich habe bei dem Kontenschutz mein Benutzerkonto wegen einer Datenpanne aus Versehen gesperrt. Jetzt wollte ich die E-Mailadresse neu einfügen doch da wird mir nur gesagt "gesperrte E-Mail. Fügen Sie eine neue ein. Was kann ich machen ?
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Online Calculator needed INSIDE of SafePay
Face it - when you are dealing with Finances, which is what SafePay is mostly about, a Calculator is indispensable, right? So, when you are in the site on Safepay and you need to add some figures up, you are forced to swap out repeatedly to enter each amount correctly into your calculator. This forces you to either enter…
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I Reported The "bombalayan.vbs" File To Bitdefender As Malware
File: *** bombalayan.vbs This file start at startup and kills CPU. This file is undeleteable without Anitivirus dur to exploit. Because it creates himself with codes. The file is reported by me before by running this file when Bitdefender is running. It's VBS virus which kills CPU. *** EDITED: URL(s) removed by @Gjoksi…
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Bug: Extremely high page fault incidence on bdservicehost.exe
I have noticed a performance impact while using Bitdefender Total Security in some cases, and after noticing the extraordinarily high page faults on bdservicehost.exe, I decided to check this every day before posting this. And yeah, this is not an isolated issue just some days, bdservicehost.exe really has an awful problem…
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Total Security Always Tries To Do "Something" When My Laptop Is Off (No Scans Scheduled). Any Help?
This morning BD started at 6AM (ventilation started), I started my laptop at 9AM (ventilation hadn't stopped), I had around 600 notifications to add the WIFI as my office network (estimation, first notification 3 hours ago, ~4 notifications per Minute (up to 8/min)). It often turns my laptop back on immediately when I put…
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Query About Detected Suspicious Web Page. Any Help?
This is my first posting here and I'm not sure if this is the right spot to do it, so I apologize if it's not. In my warning notifications I keep getting a reference to 'Suspicious web page detected', and that 'the webpage *** has been detected as suspicious. Although the page is not blocked, it is not recommended to…
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Problem With Safepay Screen Resolution. Any Help?
I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot…
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How to Install on Windows for ARM / Snapdragon?
I have been trying to install bitdefender on two machines that are running Windows on ARM - a Samsung and an HP Envy X2 LTE. Install always fails. Anyone else having similar issues on ARM / Snapdragon based Windows 10 laptops? Thanks
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After I Installed BD On My Phone, Google Messages For PC And Pairing Devices Don't Work. Any Help?
Hi guys, After I installed Bitdefender on my Android phone, I've noticed that https://messages.google.com/web doesn't work and when I try to pair the phone with the desktop using camera on the QR code on the website, nothing happens. That is, the QR code isn't scanned. I've looked into settings in Bitdefender, tried to…
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Found Two Bugs In BD Total Security Build 26.0.34.145
Hello, So, I found two bugs in the latest version of Bitdefender Total Security 26.0. 34.145. Maybe this was present in previous versions too, I don't know. One of them is, blocking/detection notification is not shown sometimes. I was downloading a malicious torrent for the purpose of testing. One of the zip files was…
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Latest BD Total Security 26.0.33.139 Causes Windows 10 To Boot To Black/Blank Screen. Any Help?
This PC has had Bitdefender TS running for 2 years with no issues. On Wednesday an automatic update for Bitdefender was rolled out, and it prompted me to reboot (which I did not). At the end of the day I shutdown as normal. The next day, after putting in my Windows PIN and pressing enter, it took an extraordinarily long…
