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Optimizer not fixing all issues
With the latest version I can not optimize as much as I could on previous versions
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Cannot install newly purchased version (from Best Buy)
I keep getting the Communication failure error shown below. I have tried rebooting to no avail. Can anyone help? Also, Bitdefender Central shows that my PC is not protected under my current subscription. Clicking Enable Protection does not work (2nd image below).
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Bitdefender password manager
I have a licence for Bitdefender internet security which I like a lot. It works fine and does its work. I also have a licence for Bitdefender password manager and that is the most frustrating, obnoxious and irritating piece of software ever. Each and every time after closing my browser, it kick me out and even re-login…
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Address
The address you have on my Bitfinder for my phone is wrong. how can it be fixed?
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Bit Defender Password Manager
Hi Guys .... my first post, apologies in advance if I don't get the right protocol. I'm not a 'technical' guy but I don't mind dabbling with a few things. I did install BitDefender Password manager to give it a go to see how well it worked. I felt that it was a bit 'heavy' on dialogue boxes but seemed to work OK. Then -…
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Bitdefender in Sandboxie
Hi - I have Bitdefender Total Security running on a Windows 11 Home. I'd like to have Bitdefender scan something that I have running in Sandboxie. Is that possible? Do I have to install Bitdefender in Sandboxie? If so, how can I do that without it using another one of my allotted installations? Thanks!
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Win 11 Program Not Working Correctly
Sorry if I put this in the wrong category. I am new to this. After yesterday's 12 July 2023 "Windows 11" update. I can no longer load "Safepay" within "Bitdefender" and instead from newly installed 'Start Menu' dated from yesterday as well. I prefer to have it working in "Bitdefender" over using the 'start menu'. Also…
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Bitdefender Popup Ads Means Financial Trouble
When a tech company is using popup ads in their product, it's a bad sign. Like Norton, it's usually a company that's struggling to meet its revenue targets and attempts to shake a few more coins from the pockets of its existing customer base. Sad but true.
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VPN on Android Won't Connect (Error 32801 and 12)
I know these questions are everywhere, but I can't seem to find an answer on here specific to the error message I'm receiving. I've been unable to connect to my VPN on my Android phone. When I try within the Central app, I get error 32801, and when I try in the separate VPN app, I get error message 12. I've cleared the…
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Upgrade to VPN Premium
I was using the 200mb on VPN but found it ran out too quickly. It was working fine but just not for long enough. I paid to upgrade for unlimited access. Everything seemed to go well except I now get errors when trying to connect. I have gone from some access to none. Initially I was getting error 9. I uninstalled and…
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VPN won't connect
All of a sudden my VPN is refusing to connect. I does not matter how many times I reboot my HP Envy, running the latest versions of Google Chrome & MS Edge, I get the Code 9 error message.
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How to fix Alert mode (keeps asking permissions)
Hi there, I'm currently having an issue where Bitdefender Firewall keeps asking for permissions to Allow or Block an application. I know it stems from Alert Mode, but I do like being able to know when an application tries to access the internet. I've reinstalled bitdfender in the hopes of fixing it, but no luck. Is there a…
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"Mac infected" messages and trying to sell every 15 minutes
To my knowledge this started sometime in the last week and only recently noticed these messages on the Mac OS 13.4.1. I've run the Bitdefender System scan and it did not stop this. Messages appear every 15 minutes. How to get this to stop?
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VPN with PNC Bank
I bank with PNC in the US. PNC does not allow login when using VPN, which seem to rather conspicuously defeat a main purpose of VPN. You have known of this issue for some time based on the other discussions I see. What do you have, or what is coming to allow safe connections with our Banks. I'm certain PNC is not the only…
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opencore-patcher
Having recently upgraded to Ventura I have just experienced the problem others have had with scanning. However, I have complete confidence Bitdefender tech will solve the problem
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Feature suggestion - More granular Notification control
I'm very happy with BD since I switched from Norton. It was like a constant whining 5 year old wanting to be praised. BD is much more behind the scenes. That being said, I'd love to have better control in choosing which pop-ups I'm subjected to. For example, when I plug in a USB card I get told that "New Device Detected",…
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what happens when 14 day trial period expires?
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unmerge supscription
Hello Comminuty. I need a help to seperate a supscription, recently i has paid a new subscription and bitdefender automically add a new period on it, and i need to seperate this subscription. any help please
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BitDefender icon pop up and application doesn't open
Hello to everyone! I have a question about BitDefender app on Mac. The version of the pc is macOS 10.14.1. Through settings-->privacy, i enabled permissions on Accessibility & Full disk permissions. While i'm clicking to open Endpoint BitDefender for Mac, the icon of BitDefender pop's up on the screen and after all the app…
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Can't install BitDefender on a new PC
Hi. I've just bought a new PC, and I want to install BitDefender and Password Manager on it. I have everything installed on my old PC, and the new PC recognises that I have an account, but won't let me install anything. Can someone please help me sort this out?
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Where did my apps go?
I tried installing a Bitdefender update and it was successful and my VPN and Bitdefender security app disappeared. When I click on the Bitdefender app that is still on the computer it says I don't have "bdcommonlibs.dll installed. The two apps were on the computer until I tried the download. What happened? It says I'm…
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How can I clear the history of blocked threats from Bitdefender Central?
I think there has to be some way to clear the history of blocked threats in Bitdefender Central to protect the privacy of each user. What do you think and do you know a way to do it?
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Password Manager
I really messed up! I forgot my Password Manager password. All of my passwords are in the manager. I have guest at my password so many times that now I can't remember any of them except bitdefender, which I wrote down. I know I can reset my password manager but from what I understand I will lose all of my passwords and…
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"Remember me" does not remember me
The new password manager has a "remember me" button to make the password manager stay active the longest. It appears that if you close a browser and open another one up (google chrome) it forgets and requires a new login. I do not believe Wallet did that...
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Minha pasta de vídeos em meu pen-drive está inacessível
Olá: Meu pen-drive tem uma pasta de vídeos que, após uma ação do Antívirus, ficou conforme os anexos. Ela ficou inacessível, conforme demonstra os anexos, e não volta ao formato de execução em vídeos.. Alguém pode me orientar o que fazer? Obs.: Já abri chamado com a equipe técnica, gerei um arquivo Bdsylog e enviei pelo…
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Are you happy to see Bitdefender icon on your desktop every time after restarting Windows?
The thing is that I find and move to trash Bitdefender icon every time after restarting Windows and that irritates me.
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Service with Chinese letters in Task Manager
I am looking for some help to figure out what this is. Windows 10 Task Manager Services show me a process like this: 楗敳潂瑯獁楳瑳湡t The details are this: 㩃停潲牧浡䘠汩獥⠠㡸⤶坜獩履楗敳䌠牡㘳尵潂瑯楔敭攮數 I do not know whether it is a virus, a malware, a threat or just a misfit. I cannot find the file and cannot remove it from the process either. The…
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Can't find any results of recent full system scan which was interrupted by Windows Update
I did a full system scan that was still running after 15 hours last time I checked (last night). At that time there were over 90 resolved items. I think the scan was taking so long because it was apparently scanning everything I have up on Google Cloud. This morning I see that Windows 10 automatically updated and restarted…
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How do I add a missing PC in central
Just noticed my latest PC, windows 11, was missing in central. Did an Uninstall/reinstall but still missing. cannot find any help. Anyone any ideas please?? Cheers, David
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Bitdefender Secure shredder has disappeared after installing Win11
Upgraded Windows 10 to Windows 11 and the shredder option has disappeared from the recycle bin, and cannot find out how to put the option back again.
