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VPN blocking printer from printing
Got a new laptop Dell Inspiron 15 Laptop installed the my printer and Bitdefender and Bitdefender VPN. Had the same on my old laptop and I could print with VPN connected. On the New laptop with VPN connected it will not print. If I disconnect the VPN no problems printing. What could be wrong with the settings? Oh the…
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VPN destroys itself
Hi, When I install VPN, it works great at first. After restarting the computer, it breaks. The UI is very slow and takes forever. I can't establish a connection either. I also noticed that I no longer have the TAP-Windows Adapter. I've already tried reinstalling it, but to no avail. I have the same problem on two different…
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VPN not connect on home connection, connects through mobile data
first time this issue has come up. tested vpn on 2 computers, one ethernet and one wifi. issue is on both. vpn tries to connect and times out. connected the computer to the mobile data hotspot and the vpn connected. performed reset on modem. completed all of the suggested tasks on the bitdefender troubleshooting page. am…
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Advanced Threat Defense disabled in Central (Issue to fix) for my device but enable on my device
Problem : Advanced Threat Defense disabled in Central for my device (Issue to fix). But in "Protection" in BitDefender Total Security on my device, I click "Open" in Advanced Threat Defense, and the software tells me : "Your device is threat free, there is no attack on your device in the previous 90 days". So Central and…
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Is there a way to avoid problem VPN IP addresses being assigned to my laptop?
I recently started recording what VPN IP addresses have problems with (e.g.) Duckduckgo.com when assigned to my laptop. Some problem IP addresses: 216.131.118.51 216.131.118.52 216.131.118.64 Some IP addresses that seem to be OK: 216.131.84.24 216.131.84.47 Sometimes I can't get to gnu.org or MSys mirrors, but I didn't…
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I am trying to activate Bitdefender VPN however it is stuck on "configuring" Help please!
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VPN Split Tunnel Home Network
WINDOWS 10: Setting: Local Network "Allow access to devices on local network." set ON. I can't access my home server folders, printers, etc. I don't see a way to fix this using split tunneling. Whitelist home IP's? Thanks for the help.
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VPN split-tunneling not working for websites
Hi! I added a few websites to split-tunneling but they load only if I disconnect the VPN. Why? The sites see that I use VPN and are not loading if I don't use a working split-tunneling. I have Bitdefender Total Security + unlimited VPN. Thanks!
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VPN is recommended in Central
Hello, Why is Bitdefender Premium VPN recommended to me under My Offers in Central, even though I have Bitdefender Premium Security Plus? Greetings
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INNOVATOR'S QUEST - IDEA
Unified Zero-Trust cross platform VPN with Identity Validation: One layer above traditional VPNs, implementing a zero-trust model that integrates multi-factor authentication (MFA) and dynamic identity verification based on user behavior, location, government entities and location data from personnal platforms like Google,…
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Bitdefender Parental Controls VPN [Android] continuously disconnects
We are relatively new users to BD Parental Controls. The app is installed on an Android Pixel device with an always-on VPN connection. Randomly the VPN disconnects. There doesn't seem to be any real rhyme or reason to it. It just stops working. Sometime in the middle of using an app; sometimes when just sitting idle.…
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BD VPN and Microsoft Remote Desktop
Hi MacOS : Sonoma 14.3.1, BD VPN : 5.0.0.80, BD AV : 9.4.1.10, MS RD : 10.9.6 With BD VPN running I can't connect to my Remote Desktop server, with the VPN disabled I can connect fine. Once connected to the Remote Desktop I can re-enable the VPN and everything works fine. Microsoft Remote Desktop is configured to use port…
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New VPN release issues
Ever since the new VPN rolled out about a week ago I have encountered more problems than I ever experienced in any other release/update. For example: Dropped VPN connections - whether in a wired or wireless environment the VPN connection drops then if it comes back the transfer rate goes to a crawl < 5Mbps. Constant need…
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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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Pages/Apps not loading while using VPN for mobile security |only when switching from wifi <-> mobile
Dear Bitdefender Community, I’m using bitdefender mobile security on my iPhone 12 Pro with the latest iOS version and bitdefender app is also up to date. Sometimes I need to switch from WiFi to mobile network or vice versa with pages are not loading or apps not loading with internet use. Apple said that it can be caused by…
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Can't download email attachments after new VPN installed.
Hi… My Bitdefender VPN updated to version 23.0.3.35 recently. I continue to use the same VPN location but for some reason I can no longer download email attachments from Hotmail (outlook.com). When I turn off the VPN, I have no issues saving the email attachment. This only started with the latest update to Bitdefender so…
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Troubleshooting Bitdefender VPN Issues: How to Resolve Common Problems
Hi Everyone, I’m having trouble with my Bitdefender VPN—it keeps disconnecting randomly and shows error 8200 (Broken Tunnel). I’ve tried reinstalling the software and logging in and out multiple times. Flushing the DNS helped for a short time, but the problem came back after a day or two. I can’t find any information about…
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VPN MUST BE TURNED OFF FOR
For some reason, split tunneling does not work for this site [*url removed by @Flexx*]
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Help with Query on VPN Errors | Julio Herrera - Identify Reasons?
Hello, my name is Julio Herrera. I'm stuck with VPN errors, please help with resolve it. What troubleshooting steps and technical configurations can I implement to prevent my VPN IP address from being blocked multiple times by the target server, and how can I identify whether the blocks are due to server-side rules, VPN…
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VPN and Multiple Browsers
I use both the Brave and Edge browsers. The Brave browser has a VPN icon in the upper right corner, but the Edge browser does not. Are both protected?
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VPN - BBC iPlayer not working
Hello, Recently purchased premium VPN so I can watch BBC iPlayer and other UK based tv channels. However, the VPN is not working on BBC iPlayer. Anyone got any recommendations? Thanks
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VPN disconnects when computer sleeps, while browser open
Using an iMac, running Ventura operating system. Is VPN disconnecting an expected behavior? VPN does restart when I wake computer but it takes a minute. Is this a security issue, because browser is open and VPN is not connected? I have kill switch active.
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Hello, I have Bell IPTV i must deactivate VPN to watch a channel live on my computer how to fix?
I tried the split tunneling and added the url to by passe the vpn, I used the same location where iam located, nothing works other than disconnecting vpn. Is there another options that I missed out? I use fire stick in the living room and my computer in my office.
