I am trying to activate Bitdefender VPN however it is stuck on "configuring" Help please!

CliveM

Alexandru_BD

Hello,

@CliveM did it finish the configuration?

A couple of things to note before using the VPN:

• Make sure your device is connected to the Internet with a fast and stable connection.
• Check that your firewall isn’t blocking the VPN. If you’re not sure, look in your router’s manual, contact the manufacturer or your Internet provider.
• If you’re running another VPN or Proxy, disable it when trying to connect.
• Port 443 UDP must be open for Bitdefender VPN to work.

Let us know if it's working as expected now.

Regards,

Alex

Liobet

Hi CliveM,

Welcome on the forum,

You could find help in the support there:

https://www.bitdefender.com/consumer/support/help/

You'd better probably deinstall then reinstall the VPN software.

Cheers,

L.

CliveM

Yes all good .. thanks for the information

Dan Maher

Uninstalled VPN (due to error code 9), But can't reinstall .

Just getting constant loop " reconfiguring " but it does NOT reinstall.

Last time this happened, there was no problem reinstalling but this time NO, yet nothing changed at my end.

Please help,

Oct20, 2024

Alexandru_BD

Hello @Dan Maher,

Have you checked these?

https://community.bitdefender.com/en/discussion/comment/331415#Comment_331415

Since you previously got error 9, check if this article helps:

https://www.bitdefender.com/consumer/support/answer/11311/

Thanks