Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
I am trying to activate Bitdefender VPN however it is stuck on "configuring" Help please!
Options
Best Answer
-
Hello,
@CliveM did it finish the configuration?
A couple of things to note before using the VPN:
- Make sure your device is connected to the Internet with a fast and stable connection.
- Check that your firewall isn’t blocking the VPN. If you’re not sure, look in your router’s manual, contact the manufacturer or your Internet provider.
- If you’re running another VPN or Proxy, disable it when trying to connect.
- Port 443 UDP must be open for Bitdefender VPN to work.
Let us know if it's working as expected now.
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
1
Answers
-
Hi CliveM,
Welcome on the forum,
You could find help in the support there:
You'd better probably deinstall then reinstall the VPN software.
Cheers,
L.
AMD Ryzen 7 5800X3D 8-Core Processor3.40 GHz 32,0 Go [ Bitdefender Internet Security + VPN]
0 -
Yes all good .. thanks for the information
2