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I am trying to install bitdefender total security in compromised environment with no internet connection, offline install?
I understand there can be issues with an offline install, and the latest one in another thread seems out of date, from last year. Can I get the new one? I see the thread on how to update the virus signature base, that part I think is covered. I have a subscription, not sure how that will work without internet, can I…
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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How to install Bitdefender Antivirus for Mac
How to install Bitdefender Antivirus for Mac (full guide here) This article guides you on how to install Bitdefender Antivirus for Mac. Before proceeding with the installation, make sure your Mac meets the minimum system requirements. You can also watch the steps presented in the video below.
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I reset my computer and need to reinstall Bitdefender
I don't want to use my extra downloads to reset or update. Is there a way to do this? thanks
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Mobile security and VPN out of Sync
MY Mobile Security app thinks my VPN is disconnected when it is active. when it tries to "fix it" it appear active in mobile security but turns off in the VPN APP
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How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
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Ability to Ignore some Products during Competitor Removal phase of BEST Install
I help run a MSP, and we've used Bitdefender Endpoint Security for several years. The ability to enable "Remove Competitors" within the installation helps us save loads of time during client onboardings. But in recent years, the list of competitor products has grown significantly, to include some backup and EDR software we…
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Prakash Hinduja (Switzerland) fix issues with my PC running slowly after installing Bitdefender?
Hi Everyone, I am Prakash Hinduja, a financial advisor and consultant specializing in bespoke wealth management and global investment strategies. Based in Geneva, Switzerland (Swiss), and originally from India, I leverage my international background to serve a diverse clientele of high-net-worth individuals and business…
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Problem to uninstall agent
The user uninstalled Gravity Bitdefender from his PC. In the dashboard it still shows as installed, I ran the remove command. Since a few hours it shows as SUSPENDED. Before running the command from the DashBoard, the User fails to install, receives error: Bitdefender Endpoint Security Tools cannot be installed properly.…
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Installation order and should I enable Secure Boot on upgraded Windows 10 - 11 installation
Good day, I am a BEST (Bitdefender Entpoint Security Tools) user with GravityZone. My installation CD is a Windows 10, but now that I upgraded my PC, it has a TPM (Trusted Platform Module) as well as SecureBoot capabilities. What I do is: Install & boot Win10 Disable updates Install Bitdefender (from a media device,…
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how to Installing Bitdefender on a Huawei
i have Nova 9 lite with no google play, so how to Installing Bitdefender on a Huawei
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BitDefender Total Security not installing Antivirus on Mac Monterey
As the title states, the install is only installing VPN on my Mac and not the antivirus software. The subscription has been activated (until March 2026). The same license has successfully installed all modules on a Windows 10 machine. I have used BitDefender on this Mac for the past few years without a problem so I'm not…
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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Does Bitdefender Antivirus Plus licence for Windows also cover my Android phone?
I purchased Bitdefender Antivirus Plus for my Windows laptop and I think it comes with a licence for installation on three machines. If I have it installed on my laptop can I use the same licence to install it on my phone? Or, do I have to buy a separate licence?
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Trojan Into Bitdefender Installer
Hello! I just wanted to test Bitdefender, I registered and downloaded the installer from official page, but analyzin the .exe in Virus Total before installing, it warns me that has a Trojan: Trojan.Yephiler.bd How could it be possibe? Could you help me? Thanks in advance.
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MacOS - bitdefender needs to ask to install VPN configuration every time switching user accounts
I'm running MacOS Sequoia 15.2, and I'm trying to set up a new computer with multiple user accounts. I want Bitdefender VPN to auto connect across all the user accounts. It does work, but there is one glitch. Every time I log out of an account and into a new one, Bitdefender prompts me to add a VPN configuration instead of…
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Can't open Bitdefender on iPhone 5
I'm trying to install on my mom's ancient iPhone 5, but I can't get the website to open. Other websites open fine, just this for some reason. I've cleared history, powered down and restarted, tried on Safari & Google, checked all the settings. I'm at my wit's end and don't know what else it could be.
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Any suggestions regarding activation infinite loop?
Hi Folks I'm hoping the experts can give me a hand. Platform - Microsoft Surface Pro 11, running Windows 11 (all updates applied) Browser - Edge with Secure Pass Browser Extension. Current situation: Trying to use Secure Pass. When I open the extension, I get the following: When I click on the "Renew Subscription" button,…
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Help, I installed the app with the VPN on another country, can't install in mac
I installed the app on Android, and I bought the plan while my VPN was inadvertently on another country. I sent myself one of the invite codes and when I try to continue with the Antivirus Agent, it keept closing the window after I log in on the installation pop up. I installed again the app on my mac with my VPN on the…
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BITDEFENDER FAILS AFTER WINDOWS 10 UPDATE ON 11/14/2024
Bitdefender will not work or reinstall after yesterday's Windows 10 update. This has been escalated because the instructions from Lori P. failed. The uninstall tool worked; however, every attempt to reinstall failed with an error message that indicated all related directories could not be cleared. Therefore, I have…
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Problem with downloading Bitdefender Total Security
Made my first Bitdefender (BD) purchase today (Total Security), registered on BD Central, and followed the steps there to download onto a first device — my laptop. Did this many times, but every time the result shown in Recent Download History was "Needs permission to download." I'm pretty sure I have Windows 10. I know…
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Windows installation of BD Family Pack over existing expiring BD install doesn't work
I have BD Total Security installed currently. It is expiring tomorrow. I purchased BD Family pack from NewEgg because the renewal price for my installed software is ridiculous. I've downloaded the new Family Pack version. When I try to install it I get the blue circle that runs for about 30 seconds (flickers a couple of…
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Bitdefender still running programs.
Hello. I installed the Bitdefender installer a while back, but decided not go through with the install of Bitdefender (it wanted me to delete my existing anti-virus). I recently checked my Task Manager, and saw that some Bitdefender programs were running. I find this weird, since I never installed Bitdefender, and I…
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MacOs 15?
Does Bitdefender GravityZone Business Security officially work with MacOs 15 - Sequoia? We are trying to install it on one machine but non of the instructions are updated to match the changes in MacOS 15 so we are stuck with errors that cant be fixed with the help of the instructions
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Install of Bitdefender Parental Control fail on Windows 10
The Parental Control program/app does not install correctly for me. I have downloaded the Parental Control installation program "bitdefender_windows_…….exe" and ran it. But the program does not turn up in the Windows list of installed program. Below: Screen shot from Bitdefender Central on the internet. Text translated:…
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Bitdefender update gets stuck at 84% on windows when updating to new version
Hi everyone, When my bitdefender total security is trying to update to the latest version it gets stuck at 84% no matter how long I wait. This issue first started last month when updating from version 27.0.35.147 to version 27.0.38.163. I fixed that by uninstalling bitdefender using the uninstaller tool and then…
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