MacOs 15?

Tomas A

Does Bitdefender GravityZone Business Security officially work with MacOs 15 - Sequoia?

We are trying to install it on one machine but non of the instructions are updated to match the changes in MacOS 15 so we are stuck with errors that cant be fixed with the help of the instructions

Andrei_S Enterprise

Hello @Tomas A ,

MacOS 15 is not officially lunched by Apple so, it is not officially supported at this time. We only provide support for official versions so as soon as the version is released officially we will have a version for BEST compatible with MacOS 15.

Kind Regards,

Andrei

Tomas A

Thank you for the clarification

Tomas A

@Andrei_S Enterprise Now when MacOS 15 is officialy released.

Can you please share how to install Bitdefender GravityZone Business Security .

We get this error/problem and

the instructions that is linked are outdated since MacOs 15 works differently
https://www.bitdefender.com/business/support/en/71263-91900-changes-to-bitdefender-endpoint-security-for-mac-in-macos-big-sur.html

Andrei_S Enterprise

Hello @Tomas A ,

Please ensure that you have the version 7.17.46.200026 of Bitdefender Endpoint Security Tools(BEST) for Mac which ensures compatibility for MacOS. If you have this version you will be guided by the product about the installation steps.

Here you can find out release notes which informs about the compatible BEST versions with macOS 15:

https://www.bitdefender.com/business/support/en/77209-78218-macos-agent.html#UUID-30ad76d5-7bbb-d776-c356-6b009173576b

If you are still encountering issues then we will have to involve our Enterprise Support team to look into it by contacting them at

https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory

Kind Regards,

Andrei

Tomas A

We where running the latest version(7.17.46.200026) already so that didn't solve the issue. I have contacted support for mor help