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Global Company - Any Problems Managing Devices in BD Gravity Zone
New client with staff in Taiwan, Korea, and India. Onboarding to staff members in the US, will there be any problems when staff in other countries run the installer? Staff speaks English, there won't be any language change between installations.
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Internet Explorer iusse installing bitdefender total security
I'm trying to install the bitdefender total security trial, but I get the message: your browser is not suppported to use bitdefender please upgrade to the latest verson of internet explorer; the link provided is this:…
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Bitdefender Endpoint installations all fail at 66%
I have basically been unable to install any Bitdefender Endpoints on any workstation or laptop for two months now. It is the same story every time. It gets to 66% (starting services) and then hangs for hours (unless I manually kill the install process). The Windows Event Log is full of the following message: “The…
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BitDefender Total Security
Hi, We have several Windows Computers with an admin account and a basic account. Anytime the basic account is signed into the UAC dialog pops up asking for the admin password. Even if just logging off the basic account and back in prompts this again. The path is C:\Users\Username\app data\local\temp\RarSFX3\bddeploy.exe…
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Android not recognising subscription
Hi there, When I try to install my Bitdefender Internet security from my laptop onto my Android phone by sharing the link, the phone downloads the app from Google Play and installs it fine but then doesn't recognise my subscription and I get a message that my mobile subscription has expired. I did have a different version…
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I'm trying to install bitdefender remotely through Kaseya and I'm having issues
Whenever I try to synch agents, nothing seems to happen and the status stays as "skipped". Does anyone have any tips on how to resolve this issue. Thanks!
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Crashes on installation.
When im running the installation file, it says "Preparing your system for installation" and after a few seconds - installer crashes without any errors.
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PotPlayer installation crashes/doesn't start.
Hello all, my question says it all. I can run the installation before installing BD Total Security, but after installing Total Security I'll not be able to install the program or update the program as well. Have tried including the setup file in the exception list, but none worked. I do not even get any notification as to…
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I can't update
When I finished the vulnerability scan and I tried to update it, it didn't work, please help.
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Activation Code has expired?? I just bought it
Any one had issues when the activation code that i just recieved after purchase had expired ? I bought a second one and that has expired too? Any tips?
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Bitdefender causing issues
Bitdefender has completely disappeared from my laptop. I did uninstall it from the apps and features, but when I try re installing it from central it initialises and then crashes. Also, windows update has been unresponsive. Not sure what is going on, has anybody got a clue? Also, windows defender is completely unfunctional.
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Anyone Else Have This Switcheroo Happen?
Hi, I have a two-year Bitdefender Total Security subscription paid until 2023. However, anytime I log in to Bitdefender central and try to install Total Security from the site under the My Subscriptions tab, Antivirus Plus is installed instead of Total Security. Anyone else have this happen to them and any idea how to…
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Unable to install Total security
I am not able to install Total Security application software in my laptop, It has only 2GB RAM(Available 1.9GB), what can I do for this problem? How to resolve this issue? Please suggest.
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Installation problems
Hello to everyone reading! I purchased Bitdefender Total Security today. I tried installing it but my nephew shut down the laptop. Now a few things are happening: The program opens really late. I will click on the .exe file and it takes at least 4 minutes for the program to run. It says that another instance of this…
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Automating Tasks in Gravity Zone Suite
Hello, I have used Bitdefender personally for years and like it quite a bit. I've recently made the switch to Bitdefender Gravity Zone suite at work and am finding the web interface a bit hard to use. The one thing I need to get sorted out is to be able to run tasks on a schedule so that I don't have to remember to login…
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Passage de Antivirus plus à internet Security : installation impossible
So sorry, I 've just seen I'm in the english section. I can't delete the post, if an admin can do it. Thanks a lot ! Bonjour, J’utilise Bitdefender antivirus plus et viens d’acheter la licence de sécurité internet. Dans Bitdefender Central je vois bien le logiciel mais l’installation s’arrête dès le premier écran. J’ai vu…
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Upgraded from Antivirus to Total Security & Cannot Install
Hi, I decided to purchase Total Security and have tried several times to activate the download but nothing happens. Help!
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BD Total Security installation doesn't start at all
Hi there! Just subscribed for the BD Total Security 2021, downloaded the installation file. Runiing the file it starts, Win10 asks for permissions as always, and nothing happens after. Reboot doesn't help just as reinstalls, running as administrator, etc. Help, please. Thanks! PC/Windows10 with all updates
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Paid subscription, product fails to install
Purchased the Family Pack a few days ago on recommendation from various magazines. Installed fine on the win 10 desktop pc, but won’t install on the laptop. Laptop was win 8.1, tried installing bitdefender, but gets as far as the “preparing your computer” screen, then exits. Upgraded laptop to win 10, and still get the…
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Bitdefender Install on MacOS Catalina needs a fix (Workaround exists)
30-Day Trial Customer for Bitdefender FAMILY PACK 2020 Installed Bitdefender 2020 Version 8.1.6.3 on two MacBooks running Catalina 10.15.5 + Supplemental Security Fix on June 2, 2020. Both installs got very confused concerning required "Full Disk Access" permissions. The MacOS install video says that BDLDaemon,…
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Impossible to install Bitdefender on Mojave
Hi, I followed the instructions, allowed the installer to access on all computer but I just get Bitdefender installed and the uninstaller. From there I launch the BTagent app. I put my credentials and I get (picture one) an error! "For the moment Request could not be processed, try sing in again" systematically, so I go…
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I Renewed - Now What??
I just renewed my subscription and was sent the checkout information. It downloads okay, but that's as far as it goes. And in the Bitdefender Central there is no record that I paid. Any suggestions would be appreciated.
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Can't Install Paid Version on Galaxy S10
I used the link in BD Central from my laptop to send the AV installation invite to my Android phone. But when I start the installation link, it quickly comes up with "Free trial has expired" which is true, I tried it many months ago and uninstalled it. I have the paid service on my laptop with a couple of unused devices…
