Bitdefender Agent Will Not Download Further Information. Any Help?

edited March 10 in Install & Updates

I just bought Bitdefender, the product will not download the full install. It says that I have slow internet connection, but I do not. I checked my download speed is 545 mbps.

Is there a full download file that I can download from somewhere directly to skip going through the agent?

I uninstalled my other firewall/antivirus programs plus tried with windows defender off and it still doesn't work.