Bitdefender Agent Will Not Download Further Information. Any Help?

bkp113 · 2023-03-10T21:24:25+00:00

There was an error rendering this rich post.

I just bought Bitdefender, the product will not download the full install. It says that I have slow internet connection, but I do not. I checked my download speed is 545 mbps.

Is there a full download file that I can download from somewhere directly to skip going through the agent?

I uninstalled my other firewall/antivirus programs plus tried with windows defender off and it still doesn't work.

Find more posts tagged with

Installation

Accepted answers

All comments

Gjoksi

Hello.

Bitdefender does has the offline (standalone) installer available, but only for Bitdefender Total Security which can be downloaded from links below.

32 bit:

https://download.bitdefender.com/windows/desktop/connect/cl/2022/all/bitdefender_ts_26_32b.exe

64 bit:

http://download.bitdefender.com/windows/desktop/connect/cl/2022/all/bitdefender_ts_26_64b.exe

Currently, there are no offline (standalone) installers for the other Bitdefender home products.

Anyway, maybe Bitdefender Consumer Support can provide you with offline (standalone) installer for BD Internet Security.

So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Regards.

bkp113

Thank you, that install seems to have worked and it was already connected to my subscription properly. Hopefully I don't have issues with updates down the line, but for now at least I have it installed. Thanks!