Bitdefender install won't start

Charlie765

Hello,

I'm trying to install Bitdefender on a second machine. I get the download from the site, but it won't start the installation. I have four more devices for my subscription, I've tried starting it as administrator, and I've disabled Windows' real-time protection; I have no other antivirus on my system. There's no error message it just doesn't start. Any ideas?

Flexx

https://community.bitdefender.com/en/discussion/96680/bitdefender-install-wont-start

Try the alternative way,

Download online installer for your respective bitdefender product from below stated links

Bitdefender Antivirus Plus: https://download.bitdefender.com/windows/installer/en-us/bitdefender_antivirus.exe

Bitdefender Internet Security: https://download.bitdefender.com/windows/installer/en-us/bitdefender_isecurity.exe

Bitdefender Total Security: https://download.bitdefender.com/windows/installer/en-us/bitdefender_tsecurity.exe

Once your respective bitdefender product is installed, a bitdefender dialogue box will open where you will need to login with your registered bitdefender online central details and after a successful login, your product will be synchronized with your online bitdefender central account. Henceforth, your product will get registered & activated with online bitdefender central automatically.

Regards

Charlie765

Still nothing. I tried in Admion mode and I even tried in safe mode. It doesn't start. My brother has a user account on the machine too, could that be it?

Scott

https://community.bitdefender.com/en/discussion/comment/327037#Comment_327037

As long as you're logged in with your Admin account, that shouldn't matter. I would suggest you contact Support from the link below. Click on the Activate and Install box, and go through the prompts until reach the black Contact Support box. You will have three options, Chat, email and phone support, which is not toll-free. Chat can be the quickest way to get things started. They will let you know if they need log files, and will provide the corresponding links as needed.

https://www.bitdefender.com/consumer/support/help/

Kind regards,

Scott