android

Request to login to Google Play to Open VPN
Recent reinstall of VPN through Google Play on my Android mobile. Now encountering issues with requests to log into Google Play when launching VPN app (only when the app has logged out). Logging into Google Play I am then presented with a message to say that I need to download the VPN but I already downloaded the app!…
Security gaps left by Bitdefender in Android?
How does Bitdefender in android ensure safety and security when malicious web links open in in-app web browsers of 3rd party apps that are not supported by Bitdefender Web protection feature?
How to verify that Samsung Galaxy phone has not been compromised
I wasn't paying close attention and updated my banking app via a link that supposedly connected to Google Play. I did NOT connect directly to Google Play. Not long after, I couldn't enter my banking app via biometrics. My password needed to be entered. Could this be just because the app was updated? How do I know that I…
SecurePass on Android phone using Google SSL
Morning all, I have had a problem recently where I cannot log into SecurePass on Android phone using Google SSL (Pixel 7, Android 16 running 5 March 2026 update). It keeps wanting me to enter 2FA but is not accepting any method once I enter the password. I don't have this problem either launching BitDefender Central or any…
How would I remove an android device that is duplicated?
I factory reset my Galaxy S24 FE so when I reinstalled bitdefender mobile security and central apps, I must've done something wrong because it duplicated the device because when I went back to Central I seen my mistake, only I'm not certain how I duplicated the device. It shows my account in Central as having 4 devices…
Wear on function for smartwatch
Any idea where in Bitdefender app for Android is located Wear on function for smartwatch? I have a Premium subscription for family
Bitdefender on my android phone, keeps on scanning
Hi, I don't know what I have done wrong, Bitdefender keep on scanning. As if someone has scheduled the scanning every hour or so. As a result my phone is draining power fast. Any advice how debug this issue? Thank you.
Implementation of Steganography in all Bitdefender antivirus solutions
I would like to suggest implementing steganography detection technology in Bitdefender's various products, as it is a new type of threat. Thank you.
How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
Bitdefender Android Scheduled Scans?
I see that most of the scans in the last week since downloading and installing Bitdefender from the Google Play Store, have been manual scans. Am I'm missing something or is there a setting for Scheduled Scans on my Android Smartphone?
Mobile Web browser and optimization
I have no phone setting optimization to set Bitdefender to stay on or turn back on to keep Web Protection on.
Optional file/folder scan alerts in Android app
Hello Bitdefender Team, I’ve been a happy user of Bitdefender Mobile Security, but I noticed that unlike the PC version, the Android app does not allow scanning of individual files or folders — it only scans apps/APKs. I understand that Android restrictions prevent antivirus apps from removing threats in certain system…
constant logout from SecurePass
Hi, I am using the SecurePass extension on Firefox (with my laptop) and SecurePass on Android on my mobile. For both applications I am frequently logged out when I want to use them. For example, I use it one day, and the next day or even later the same day I have to enter all my credentials again (email, password, passcode…
O Bitdefender ajuda a detectar se meu celular está sendo usado/controlado por outro indivíduo?
Estou desconfiado que meu celular está sendo usado para spam ou alguma outra coisa, queria saber se o Bitdefender oferece também esse tipo de serviço.
BD scanning unknown apps/hidden app updates?
Im getting the brief notification that BD scanned updates to hidden/unknown apps. They are showing as clean in the pop up message however, tonight it scanned an update to "storage" twice. In reviewing the app scan logs they are nowhere to be found? S21+/Android 15
Web protection capabilities in android
Does Bitdefender web protection in android, safeguard/inspect and block malicious internet traffic from all apps on device except non supported web browsers?
Roblox Android Device
I'm racking my brain on how to resolve this. On my son's device I installed parental controls and I even added the exceptions as seen in the attached image. After a reboot if I immediately try to go into Roblox it works but after about 5-10 mins it will not longer work and have the error "Connection Error: Unable to…
Regarding remote erase function for Android
I just joined and searched before asking this question (i promise): Central is showing ant theft is correctly setup, with all permissions granted on mobile… Will remote erase work WITHOUT location function being active On Android phone? (Assuming device was not in flight mode and provider 4g turned on).
BD using 73% of Android battery
Pixel 7a with a new battery. It's my wife's phone and she's about to be traveling for the next week, so no choice but to completely uninstall BitDefender. BitDefender according to battery usage stats is using an astounding 73%. That explains why her phone is running out of power at an appalling rate. The original battery…
App Lock not blocking notifications
I've got the Bitdefender App Lock set up to lock the "Messages" app on my Pixel 6 phone (the default app for SMS etc). The idea was that if my phone was snatched whilst unlocked, the thief couldn't receive SMS 2FA codes (as widely used by banks etc). However, this is undermined by the fact that when the phone is unlocked,…
Windows Anti Theft tools inaccessible from Android App
Hi all, New BitDefender subscriber here for the first time since using McAfee for the past 15 years nearly. So far really love it - having an issue with Central on Android though. I can use the anti theft suite of tools via the Web client of BitDefender central but when I try via the android app, I get greeted with: "An…
Whitelist apps in Mobile Security
If an app is detected as malicious in the Mobile Security app, one will get the huge "Your device is at risk!" every time the app is opened. If the app in question is know to be safe by the user, the warning can for sure be ignored, but the idea of the warning does not fulfill its purpose if the user get used to it and…
App Lock won't allow me to lock Bitdefender App itself with Biometrics
The App Lock looks good, but I cannot use it to protect the Bitdefender App itself (it's not listed to select). Therefore if someone were to snatch the phone when it was unlocked, all they would have to do is fire up Bitdefender, go into App Lock and disable it for all of the Apps. Am I missing something or is there a way…
Bitdefender Notifications
Hey Community, I currently have bitdefender mobile security..Almost daily, I get numerous notifications stating there is a "Configuration Issue" on one of my devices. When I tap on report or issue it tells me nothing, so I don't know if this is something I need to look into. If I had some way of knowing any details and how…
Android deactivating Bitdefender
On the Galaxy Tab A7 Lite, the android OS is deactivating Bitdefender every 10 to 15 days. I have to manually restart Bitdefender to get it running again. Bitdefender might want to have it's lawyers contact Google and tell them to stop trying to disable customers right to have there own antivirus like Bitdefender running…

All Time Leaders

16997 Points Flexx
6618 Points Scott
2986 Points fedor
1970 Points camarie
1345 Points Andrei_S Enterprise
1294 Points TaxiMagicien42
1016 Points Nunzio77
918 Points Petersl
824 Points Yann A.
787 Points Math_Matei

android

Discussion List

All Time Leaders