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BD using 73% of Android battery
Pixel 7a with a new battery. It's my wife's phone and she's about to be traveling for the next week, so no choice but to completely uninstall BitDefender. BitDefender according to battery usage stats is using an astounding 73%. That explains why her phone is running out of power at an appalling rate. The original battery…
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App Lock not blocking notifications
I've got the Bitdefender App Lock set up to lock the "Messages" app on my Pixel 6 phone (the default app for SMS etc). The idea was that if my phone was snatched whilst unlocked, the thief couldn't receive SMS 2FA codes (as widely used by banks etc). However, this is undermined by the fact that when the phone is unlocked,…
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Windows Anti Theft tools inaccessible from Android App
Hi all, New BitDefender subscriber here for the first time since using McAfee for the past 15 years nearly. So far really love it - having an issue with Central on Android though. I can use the anti theft suite of tools via the Web client of BitDefender central but when I try via the android app, I get greeted with: "An…
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Whitelist apps in Mobile Security
If an app is detected as malicious in the Mobile Security app, one will get the huge "Your device is at risk!" every time the app is opened. If the app in question is know to be safe by the user, the warning can for sure be ignored, but the idea of the warning does not fulfill its purpose if the user get used to it and…
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App Lock won't allow me to lock Bitdefender App itself with Biometrics
The App Lock looks good, but I cannot use it to protect the Bitdefender App itself (it's not listed to select). Therefore if someone were to snatch the phone when it was unlocked, all they would have to do is fire up Bitdefender, go into App Lock and disable it for all of the Apps. Am I missing something or is there a way…
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Bitdefender Notifications
Hey Community, I currently have bitdefender mobile security..Almost daily, I get numerous notifications stating there is a "Configuration Issue" on one of my devices. When I tap on report or issue it tells me nothing, so I don't know if this is something I need to look into. If I had some way of knowing any details and how…
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Android deactivating Bitdefender
On the Galaxy Tab A7 Lite, the android OS is deactivating Bitdefender every 10 to 15 days. I have to manually restart Bitdefender to get it running again. Bitdefender might want to have it's lawyers contact Google and tell them to stop trying to disable customers right to have there own antivirus like Bitdefender running…
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Are There Any Upcoming UI Updates for Bitdefender Antivirus on Android?
I want to know if there are any upcoming updates or planned UI changes for the Bitdefender Antivirus Android version. Are there any redesigns upcoming next year? (2025)
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Why does my android phone calendar not sync with Google calendar since VPN was installed?
I have a Samsung Galaxy S24 phone and a Windows based computer with VPN Premium installed on both. My calendar entries on either the phone or the computer are not syncing with the other device since VPN was installed.
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Bitdefender accessibility turning off
I imagine this issue has been asked before, but I'm having an aggravating problem with Bitdefender on my Android phone. If I check the Accessibility section on my phone, Bitdefender is turned off. I've read this can be caused by battery optimization - the instructions I've found say to turn off battery optimization.…
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Bitdefender for Android and Google Phone Transfer
This isn't a problem, it's more of a community service comment. So I got a new phone for Christmas (yay!) and used Google's system for transferring settings and apps from one Pixel to another. Since Bitdefender was on the old phone, it auto-installed Bitdefender on the new phone. That was actually kind of impressive. The…
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Android Bitdefender Scam Alert Unifi Apps
Direct relation to: Since that post was closed out, I am reviving it. There has been several other posts and complaints about this. I am fully willing and available to assist with providing any information needed regarding a solution to this issue. I love BitDefender, my whole home network is Unifi equipment, I have…
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BD Central Web Protection Warning
BD Central says one of my Android phones BD app web protection is turned off. On the phone, BD shows web protection is on. I've turned web protection off and on but BD Central still shows it's off I followed the steps in this article for a Samsung device, but it did not resolve the issue -…
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How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
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Bitdefender Parental Controls VPN [Android] continuously disconnects
We are relatively new users to BD Parental Controls. The app is installed on an Android Pixel device with an always-on VPN connection. Randomly the VPN disconnects. There doesn't seem to be any real rhyme or reason to it. It just stops working. Sometime in the middle of using an app; sometimes when just sitting idle.…
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Exclude an App on Android Bitdefender
I constantly get Phishing alerts about the UniFi network application. Given my whole network is running on UniFi hardware, I need the app, but Bitdefender notifications are driving me nuts. Is there any way of excluding the app?
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The bug is back: The app you just installed requires scanning before being used
On android I am multiple times a day getting the alert notification: "The app you just installed requires scanning before being used" Except that I haven't installed any new apps. This has happened before, see the posts from last year, and it's happening again. I can only assume that somewhere inside Bitdefender there's a…
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RESET android phone, reinstall of Bitdefender but shows trial (current total protection)
It shows trial on the "logged in device", and shows in my list of registered under total security in Bitdefender Central page. Tried removing from there online and un-installed from Android. Reinstalled all and still says I only have 3 days left of protection till trial is up? Please help as this is account paid and…
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Topdown to third person movement
I’m trying to make a game that switches between top down and third person. The top down is based by world direction for the movement and the third person is based by the direction the character is facing. I need a way when I switch back so I don’t have to reset my hand on the keys to move
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Netgear Armor
what doesn't Netgear Armor protect on mobile phone? ie. messages, spam, email, calls
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Googleadservices blocked
Every time I tap on a google ad that I choose to look up, my Android phone blocks the site. There is no option to continue. The only way I can stop this is to uninstall bitdefender. That's ridiculous. I can't find anywhere in the app to set a site as safe or whitelist.
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How do I stop BD from asking me to save user id and password in some apps
In some apps on my Samsung Galaxy S24 Ultra, I keep getting the message "Save Username and Password to Password Manager" when its inappropriate. E.g. Every time I add a new task to one of my Task apps, I get that popup. There's no user id or password associated with the task at all. Same happens on one of my other apps…
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Account Privacy Settings/Android
Hey Community, In the account privacy settings I had an email address that bitdefender was monitoring, it showed there was a breach under that email address so i addressed & resolved the issue and thought when I tapped delete I assumed it only deleted the breach when instead it deleted the email add itself so when I try to…
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Are virtual/mixed reality glasses really safe?
hello everyone! Since 2023 I have had PICO 4, and during this time I was wondering about the security of this type of device when you log in to websites or applications with your account. Can they see your account and password for your sites/accounts? After all, you are logging in from their ecosystem. I understand that…
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Full Control permisson is safe ?
If I allow it, 1. Are all my activations (camera, sns, etc.) collected by bitdefender? My Data will be sent anywhere? 2. And if collected, will that data be used for improvement purposes or anything? 3. Also, why do you need permission to read the entire app screen? I don't doubt the company, but I still want to know for…
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Can I install Bitdefender Mobile Security on ios device with my android subscription?
I have a subscription for android bitdefender mobile security which covers more than one device, so my question is can one of the other devices be an ios device??