Googleadservices blocked

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Granparoger
edited April 9 in Mobile Security

Every time I tap on a google ad that I choose to look up, my Android phone blocks the site. There is no option to continue. The only way I can stop this is to uninstall bitdefender. That's ridiculous. I can't find anywhere in the app to set a site as safe or whitelist.

Answers

  • Alexandru_BD
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    Hello @Granparoger,

    This is probably caused by the Ad blocker & Anti-tracker integrated in the VPN. Check if this is the case. If so, from the same menu where you can select ON/OFF for this feature, you can also add an exception. I don't have an Android phone, so I can't really provide a screenshot, but the setting is located under the Privacy tab.

    I hope this helps.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • Granparoger
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    Thank you, Alex. I have VPN and Web protection off. I turned them off for this reason. It made no difference. The only thing that works to allow me free access is to uninstall Bitdefender entirely.