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Full Control permisson is safe ?
If I allow it, 1. Are all my activations (camera, sns, etc.) collected by bitdefender? My Data will be sent anywhere? 2. And if collected, will that data be used for improvement purposes or anything? 3. Also, why do you need permission to read the entire app screen? I don't doubt the company, but I still want to know for…
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Can I install Bitdefender Mobile Security on ios device with my android subscription?
I have a subscription for android bitdefender mobile security which covers more than one device, so my question is can one of the other devices be an ios device??
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Is something wrong with these apps or with bitdefender?
These are add-ons to the camera app on my Samsung S24 Ultra, and the publisher of these apps is Samsung. For some reason, Bitdefender is flagging these apps. i included a screenshot
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Android S8 says web protection at risk...
... on BD Dashboard but BD Cental disagrees. Is there a fix? I couldn't find the restart protection area on Android settings.
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How to hide my name?
I have an Android cell. I posted a printer on a Freecycle site, and a person responded with a phone number. I called it to arrange a dropoff site. He answered with "hello my first and last name". I have never used my real name online, and here is this stranger whose phone is displaying my real name and phone number. I said…
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Bitdefender Password Manager (v1.3.0) on Android 14 not functional
Hi all, I recently purchased Bitdefender Premium Security Plus and set up everything on my notebook, including VPN and the password manager. Everything works fine. Then I went over to my Google Pixel 7a on Android 14 and tried to set up the password manager via the app (v1.3.0). I installed the app from the Play Store, but…
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Issue with Android sub upgraded to include Windows device
Hi all, I tried to do a search for this issue, but it seems too specific for the issue that I'm having. Apologies if there is a thread about this. If there is, please direct me to it or I would appreciate your advice. I originally bought an Android subscription, which I've been pleased with, so I decided to add a Windows…
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Account Privacy - Android app - feature issue - 'solve' not working
Hi, When I scan for leaked data for my email address, it gives a list of past and current user data leaks related to my email address. I have changed all my passwords a long time ago, I can mark them as solved one by one (which is tedious, but ok) My problem is that, there are 8 items that no matter how many times I try I…
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Change scan frequency/time of day?
BD scans my incredibly run down Galaxy s9 a lot, and it uses enough overhead that it sometimes disrupts other active apps. Like I said, it's an old phone far enough into end of life that it already struggles with basic functionality here and there. I don't need my storage scanned 2-3 times per day. I probably don't even…
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Mobile Security seems to think there's an unverifiable app on my phone?
In the last few weeks, Mobile Security on my Pixel 3a has been regularly throwing up overnight a notification that there is a new app installed that cannot be verified and that a scan is required. The weird thing is, no new app has been installed. Of course I worried that there was some malware that had made its way in,…
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Snap Photo function in case of failed unlocking
Hello, does anyone know why I can't see the photos here after incorrectly unlocking the phone? I gave all permissions to Bitdefender Security. I have selected displaying photos in the settings. What is it about?
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Logged in OS-device not correctly displayed in bitdefender central session
When I'm logged in my bitdefender central with my windows 10 pc and I go to "session" it shows up as "android" under "OS-device" and as "central application" under "access type", I'm using firefox to log in. I have bitdefender total security installed on 4 windows devices and bitdefender mobile on 1 android device (a tv…
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Bitdefender Password Manager does not appear in Bitdefender Central
Hello, I can't get Bitdefender Password Manager from Bitdefender Central, because it doesn't show up. I downloaded the Android app. When I entered my own account, Bitdefender Password Manager said I didn't have a subscription and I couldn't log in. I am a Bitdefender Total Security user. What do I need to do to be able to…
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Messenger behavior - app anomaly?
Hi, All the links I click inside messenger lead me to a scam page. Is this considered an app anomaly and should the app anomaly detection in Bitdefender detect and block this kind of behavior please? Or is there another solution for this? Thanks, Niko.
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Icon colors in log
What are the icon colors in the log. I see red and grey, but they both say "Malware scanner: Application $app was scanned on install and found clean" (Amazon Alexa and Proton Calendar respectively for two examples),
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Central app on Android frequently fails to load
Since I reset the data of the Bitdefender Central app on my Android phone, it fails lo load data. The website is still ok, so it looks like an issue with the app. After the login procedure (2-factor authentication via email) the app now most of the time doesn't fully launch. It frequently gets stuck on the screen you can…
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android web protection report shows no activity in last couple weeks
For the last couple of reports,Android shows no web activity. Web protection shows on when I periodically check, and I double checked the permissions and accessibility settings.
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Android Mobile with Total Security License?
BD Mobile Security (shows "trial") on my Subscription/MyServices/Licenses page while BD Total Security (5) and BD Premium VPN (10) both show "new". Huh? There is no BD Total Security (Android) app on Google Play, only BD Mobile Security, despite BD Total Security stating it runs on Android. Upon initially launching BD…
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Unable to Activate GravityZone Mobile (Cloud)
Now that GravityZone Mobile is available for GravityZone cloud console, we're evaluating it to hopefully pitch to our clients (mobile security/supervision is a frequent request). So we've got it enabled and a company console created. Wow - insane amount of granularity in the policies. But we can't activate it. When we try…
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Android App Stuck Logging In
Trying to install the app on a handset that has been reset however the app gets stuck logging in and all I can do is go back again which prompts to login again. This is on the Android 13 and I have tried to clear the cache and restart the phone. How can I get the app working please? This is working without issue on other…
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Aussie Broadband "MyAussie" has app anomaly alert on Android 13
Recently the Aussie Broadband "MyAussie" app altered on my Bitdefender Mobile Security App for Malicious Behaviour via the Anomaly App Detection tool Is there anyway to see check the report? Store: Google play store App Name: MyAussie Version: 1.5.0
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How do I get passwords from MS Authenticator?
I've attempted exporting from Authenticator, but there's no selection for it in the Bitdefender Password Manager. Is there a way to accomplish this transfer? This will make my ultimate decision on which Manager to use. Authenticator is working and there's no comparing without the same password load. Thanks ahead for any…
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After I Installed BD On My Phone, Google Messages For PC And Pairing Devices Don't Work. Any Help?
Hi guys, After I installed Bitdefender on my Android phone, I've noticed that https://messages.google.com/web doesn't work and when I try to pair the phone with the desktop using camera on the QR code on the website, nothing happens. That is, the QR code isn't scanned. I've looked into settings in Bitdefender, tried to…
