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How do you scan a specific file in Bitdefender Mobile Security?
I have a 8 KB mp3 file in my Redmi smartphone (MIUI 13) that won't go away. If I delete it, it returns after a couple of days. Before I knew it as a potential threat, I did try to open it a couple of times. Opening it doesn't do anything. No malicious activity as a result of that has been noticed by me either (at least as…
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Password Manager On Android Not Working. Any Help?
I tried to install the bitdefender password manager on my Android phone (Asus Zenfone 8) and I only get a blank screen at startup. Since I already have Bitdefender pasword manager on my PC I would really like to have it on my phone as well. As far as I can see there seems to be many other people having the same issue for a…
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Bitefender Free for Android - implementations
Hello, I can already imagine the answer ... but I try ...😅 For the free version of Bitdefender for androd smartphones, is there an implementation of at least web protection only? Thank you! 😉
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Android updates keep failing?
This problem keeps on happening. Bitdefender never seems to be successful in updating. Here is what I see (play store): I've tried to do a variety of things to fix it. I've tried uninstalling the app and then reinstalling it. I have manually updated the app (which always works fine) but then I will check it a week ago or…
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Android VPN won't connect on Wifi Network, working fine with Operator Network
Hi guys, it seems the Bitdefender won't work well with WiFi connections on Android devices. The VPN keeps disconnecting after 2 seconds of connection. However, the connection went well on the operator network. I'm not sure what I've missed, I tried all the recommendations coming from the list below, but nothing works.…
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Windows Anti Theft tools inaccessible from Android App
Hi all, New BitDefender subscriber here for the first time since using McAfee for the past 15 years nearly. So far really love it - having an issue with Central on Android though. I can use the anti theft suite of tools via the Web client of BitDefender central but when I try via the android app, I get greeted with: "An…
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How can I scan a file on a Chromebook? (Android Protection)
Hello I have a ChromeBook, with ChromeOs so I installed Android protection. I remember I used to be able to scan a specific file either on my Chromebook or on my Google Drive (so not full scan, just a file), using the mouse right click menu. Now i dont see any Bitdefender on right click menu. Is it possible? Thanks !
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Where can we report messages and links that get through protection that shouldn't?
I've been getting a lot of spam links and dangerous links sent to me from friends whose accounts have been hacked. The messages always have some link attached and bitderender NEVER catches these anymore. It used to all the time. I checked all my settings and everything is enabled like it should be and all permissions…
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Ever encountered Mobile threats ?
Have you ever experienced any threat to the device in terms of Malware ? or Phishing attacks , or some overheating Bloatware's on your smart devices specially Android phone's
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Determining Malware on Android
Hello. I'm new to the forum and I am using a trial of mobile Bitdefender Security, and so far, I like what it does, and I also like the price, therefore, I am thinking about purchasing a subscription. However, I first wanted to ask: Can mobile Bitdefender Security or this forum determine if something unusual on a person's…
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Scam alert info incomplete
I have 3 hits from Scam Alert. It lists the link but nothing more. I use Textra as any SMS app. I would like to go in and delete the offending chats/links however the alert does not list anything useful to get me to the offending text message. What good is knowing it's there if I can't remove it? See attached screenshot.…
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Mobile: Firwalla App blocked URLs getting Flagged by Bitdefender
I have an Android device. I have a Firewalla Gold home router. When my Firewalla blocks a URL from my network that is a suspicious URL or known malicious site, I get a notification on my phone with the URL. Bitdefender is flagging the notifications as blocked and protected from it. Is there a way to exclude apps from the…
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Password Manager Android does not function
When I start Password Manager on my phone the 'Logging in...' does not go away, and I cannot log in. Even so, when opening a website (Firefox), the PM options may appear on the screen. However, here it also doesn't function correctly; no user name of password appears in the fields. I'm running Android 9, and I've also…
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How to set up the WearON feature?
Hello, I have recently bought a smartwatch with Wear OS, and I have Bitdefender mobile security on my Android phone. How do I activate the WearON feature? Thanks
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Which service stops bitdefender?
Which service stops bitdefender on android from running? I have changed all necessary settings such as battery optimisation but I still get an alert stating that another service has stopped bitdefender. When I click on it all I get is a list of browsers. I have chrome and Edge installed which are both compatible. Has…
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Android pop ups.
I keep getting these pop ups. Like 24 nearly every week and not sure what exactly they are for. See screenshot Any help qould be appreciated. Thanks
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Bitdefender researchers find Teabot malware dropping Android apps
Most believe the official Google Play Store is completely safe to download and vetted for security purposes before they become available to the public. That's true most of the time but not always. Sometimes malicious apps are missed and stay active on official stores accruing thousands of downloads before they are noticed…
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If you're running Android you should probably check this
"Are you worried that someone may be intercepting your phone calls and SMSs? Well, you might not be just paranoid, and it’s not just about spying programs installed on your mobile device. The privacy and information security community has been warning people for years about stingray attacks, a technique that consists of…
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Is there any way to turn off nuisance notifications?
When you install an antivirus you expect it to work silently in the background. The BF geeks may like their work so much they think we should sit all day admiring it, but in the real world most people only want to hear from the antivirus when there is a problem. BUT - Bitdefender is littered with annoying notifications. I…
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Help, I have key logger and silent logger on my android phone
None of the reputable apps are detecting it, I found it while being nosey looking through my settings and through all the different things in the settings app.... how can I find out how to get rid of it? I have no clue about how it got on my phone, or what app or file it's attached to. Please help. Also, if my phone…
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Android Bitdefender Free Riskware find
Yesterday during a scan on my Android phone, Bitdefender Free found what it called a Riskware.Agent.gDKCW threat in a game called Arkanoid Collection, by Ales Apps. I wanted to know more detail so I extracted it using (App Extractor by meher) so I could scan it on my PC using VirusTotal. The results can be viewed here :-…
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how to copy settings?
background: Hello I have a few bitdefender box2, and several pc/laptop/phones at each locations. Each device is also running the bitdefender total security for PC, IOS and Android. How can I copy specific bitdefender settings to each devices without having to udpate them manually one by one through the GUI locally? (for…
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Add Account Privacy feature to other operating systems
Hello everybody, What ? Account Privacy -> verify whether your email account has been breached or not This feature is already available on Android Bitdefender application. Idea : Can we add this feature to our Windows* Bitdefender clients also. It will permit to users that only have Windows Bitdefender client to also have…
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PC installation gives link to phone but fails to use the licence
Licensed for 3 devices, but the link it gives to my phone does looses the message of what license I'm installing with, so then it gives me another Trial license on my account. I need to get that device on the same license as my other two devices but there is no way to do it
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Chromebook and Android Activity Not Showing in Parental Control
Hi All - I am not seeing any application or screen activity in parental control across three devices (two Chromebooks and one Android phone). My hope is to view screen time and applications used. This should be supported, correct? And, if so, are there any extra special/tricky configuration settings that need to be made?…
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Can't Install Paid Version on Galaxy S10
I used the link in BD Central from my laptop to send the AV installation invite to my Android phone. But when I start the installation link, it quickly comes up with "Free trial has expired" which is true, I tried it many months ago and uninstalled it. I have the paid service on my laptop with a couple of unused devices…
