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Introducing the Password Manager Shared Plan
Dear Community members, Many of those who openly expressed their opinion about the Password Manager in this forum felt something was missing from the service. And they were right. We are thrilled to introduce the latest Bitdefender offering—the Password Manager Shared Plan! Managing passwords has never been easier or more…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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New Support articles for Password Manager!
Following your feedback, we have created a dedicated category for the newest member of the Bitdefender portfolio. Here you will find Password Manager related discussions, but also a selection of helpful articles from our knowledge base. Check them out and please feel free to share your thoughts, ask questions and we'd love…
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Safari extension and the option to remember the Vault password have been deployed
The new Password Manager release brings the Safari extension and the long awaited and frequently requested "Remember me" feature:
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How to edit a CSV file to import data from unsupported apps into Bitdefender Password Manager
The below article will guide you stepwise to prepare a CSV file in a format compatible with Bitdefender Password Manager, so you can easily import your data from unsupported password management applications. If you currently keep your passwords in a text file or spreadsheet, this method will also work. Bitdefender can…
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Why is BD Password Manager to SecurePass upgrade so difficult.
It requests a new Master Password; it won't accept my previous 10-digit one & at 13 letters/numbers it says the Password is ''too short'' & at 14 it says ''not complex enough''. And if your password requirement is so complex how will we commit it to memory? Can I choose not to upgrade & stay with Password Manager which…
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Bitdefender Secure Pass Remains Open Without Password Prompt
Dear Bitdefender Support Team, I am writing to report a concerning issue with Bitdefender Secure Pass. Despite enabling the "Do not remember me" option and setting a master password during installation, the application remains open without prompting for the master password. This behavior exposes my sensitive information to…
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SecurePass
Instalei a extensão do SecurePass no MicrosoftEdge (Windows 11) e estou tendo dificuldades em tudo. Primeiro que não há suporte telefônico em português (Brasil) apesar de constar no site um telefone que não funciona. Já usei o contato por e-mail para outros assuntos e o retorno demora de 1 a 2 dias. Vamos lá ! Instalei a…
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Does SecurePass have an auto lock feature
This message is in the product guide, but I cant find how its done. Did you forget to sign out after using a device that is not yours?! This feature will lock the password manager with a PIN or log you out after a period of inactivity at browser level.
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Bitdefender SecurePass - The new and improved password manager
Hello, I've noticed Bitdefender has made a new password manager called SecurePass, it works well on both Windows and Android. I especially enjoy it on Android, since it's seamless and works better than the previous password manager (Bitdefender Password Manager). For the app itself, there are a lot changes. Such as the…
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DISREGARD - How to open Password Manager once addin installed and logged in
I have sorted this out, please disregard -------------------------------------------------- Hi, I install the password manager addin extension for Firefox, and then sign in, but from there the I can't see how I can access and edit the passwords I imported from my wallet. When I login to a site, it asks if I want to save…
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Is there a more expeditious way to enable autofill in SecurePass?
Bitdefender SecurePass and Safepay analysis I imported my data from Bitdefender Password Manager into SecurePass , installed SecurePass on all of my devices (MacOS, iOS, iPadOS, and Windows 11), and removed the Bitdefender Password Manager from my devices. I was successful in signing in to my bank account website via the…
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SecurePass: How do I change Master Key Pass?
I just switched over from BitD PasswordManager, how do I change my Master Key Pass?
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Bitdefender SecurePass - An Easy Lock Button?
G'day Bitdefender Team! I'm enjoying the new SecurePass feature, albiet slow at times but my main negative point towards it, is there is no straight forward way of locking down the extension so no-one around my desk can access it. Sure, I could go the ol' screensaver type lockout/password route…but frankly, the piece of…
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Password Manager in Safepay and Autofill
I just purchased Bitdefender Premium Security and have run into a couple of problems that I have been unable to resolve. I have imported all my passwords into Password Manager. While working in Chrome, Password Manager works, but when in Safepay, Password Manager does not appear to be an option and I must manually enter my…
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SecurePass: Groups doesn't show account
Hello all, I'm trying to use the groups function in Bitdefender SecurePass, I've added an account to a group but if I open the group I can't see any account and also othe people in the group can't see any account. How does it work? Thanks Claudio
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Is there a simpler way to access Password Manager?
Having to constantly open a browser and login to the Password Manager is seriously inconvenient. Is there any way to keep the PM open while using the PC? Or is there another way to keep the PM open for, perhaps a set period?
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Password Manager 2FA problem
As said, the plug-in on my my browser show invalid 2FA codes while the app on my phone provides correct ones, and they are different codes of the same account at the same time. Why is that happening?
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Is anyone else unable to log in to the mobile app (iOS) because it doesn't recognize the master pw?
I primarily log into accounts on my phone and iPad and therefore most often wind up creating/saving new passwords there as opposed to on my desktop. Since switching to Bitdefender last month, I've been unable to use the mobile app because it it returns a Wrong password message. I have confirmed I am entering the correct…
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Password Manager connecting to Germany servers
I'm based out of the US, and I noticed that my password manager connection has been routed to Germany. I do not have any VPN routing going on, and this is the only PC device with the software.
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Password Manager: Why do I now have to keep entering in my password with each browsing session?
I have used Bitdefender Total Security and Bitdefender Wallet for several years, managing hundreds of passwords across various browsers (e.g., Chrome, Firefox, Edge, etc.). After turning on my computer, I was able to open a browser and log into my Bitdefender Wallet ONCE to allow access to my passwords for each website. I…
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How do I retrieve my master key? Or get a new one?
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Extra Sign-in Tab on Browser Launch?
How/where do I access the settings to stop the auto launching of a tab whenever I open my browser??? I saw this question asked previously but the image didn't look like any layout I'm seeing on my end and I can't find it int any settings across the BD Central desktop application or in the browser version.
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Plugin for DuckDuckGo Browser
I have been trying DuckDuckGo and really like its privacy. It does not appear that there is a Password Manager Plugin for that browser. Is there one in the works?
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Password Manager not working for chase website
for some reason the Password manager will not prompt to fill the username/password for the site below. https://secure.chase.com/web/auth/dashboard#/dashboard/overview { "product": "bitdefender", "appVersion": "1.3.1", "repo": "64.0.0", "commit": "c8a9937" } Windows OS, Chrome Extension
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Is there any way to copy the password suggested by BitDefender password manager?
When providing a password to logon to a new site, Password Manager has a useful feature to generate a strong password for you - BUT I DON'T use it! Because I can't find a way to copy the password to clipboard, and password manager doesn't always recognise the logon and offer to save it, which then leaves me with a new…
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Any Ideas Why the Password Manager doesn't open on my iPhone or iPad?
It seems that the app just gets "tired" sometimes…I open it, do the face ID, and then I have to add my passcode anyway, and then it just sits there on that screen, spinning but never actually opening up. This usually happens when there have been some new passwords added to my MacBook. They don't show up on the iPhone or…
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How can I turn off master password for Bitdefender Password manager every time I restart?
I'm in a secure location so I don't want to have to enter a lengthy master password to Bitdefender every time I restart my computer.
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Bidefender password manager and website icon
Hi I recently moved from Kaspersky to Bitdefender, and if it took me a while to get more familiar with Bitdefender. There is something that i still don't get how to fix. I've got like 200 diffrent passwords to connect to different websites, apps …., when with Kaspersky i got an icon assigned to most of my password…
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Bitdefender Password Manager - best way to share my account with wife/son?
Hi. I have a Bitdefender Password Manager account. I would like to give my wife and son access to my account - just in case. What is the best way to give them access? Do you simply give them (on paper) Bitdefender password, Master Password and email password for them to gain access to the Two Factor Authentication code?…
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Bitdefender Password Manager
I have forgotten my Bitdefender so when I say I forgot my passsword it asks me for a recovery key. If I had one it would have been wrote down somewhere but I dont seem to recall getting one?
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Password Manager
I understood when I bought Bitdefender Total Security and VPN that Bitdefender Password Manager came with Bitdefender VPN Am I incorrect? Paul
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Master Password Recovery ID
I forgot my master password. So I told the window that and it took me to a new web page asking for my Master Password Recovery ID. I electronically copied the ID from the pdf file Bitdefender had sent me. I got a message the Recovery ID was wrong. Now I remember that I may have changed my master password. I was told that I…
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Password Manager Assessment
I have to say i have been using Bitdefender for as long as I can remember. I bought a Family Bundle a decade or more ago and have used for 15+ devices since then. The Password Manager is making me think it may be time to move on. I was fine with the wallet and am not sure why we felt the need to end it. It served my needs…
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How to open Password Manager, once installed, how to get an icon on Windows 10?