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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Reset security pass
Hi, How do I contact support? I need my security pass reset because I no longer have the master password nor recovery code. Thank you in advance.
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which password manager included with "total security" level
just bought "total security" product. Security and VPNstandard are installed. Marketing included a password manager, but I can only find SecurePass for additional $$. How do I install the password manager included with the "total security" level??
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Password manager print out
I have a separate list of my passwords, can i print out a list of my passwords from password mgr to cleanup my other list? Thanks, Tom Altman
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SecurPass en anglais
Bonjour, Depuis deux jours SecurPass est en anglais. Comment le remettre en français ? Merci
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Log in problem
Can not login to Secure pass using my Bitdefender account, and am stuck in sign in to Bitdefender loop. ? Suggestions
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SecurePass searches for the string ".co.uk" not the full website name
I've just migrated from BD password manager ro SecurePass. SecurePass searches for the string t ".co.uk" not the full website name, which means that it cannot find the correct login name/password to autofill. Is this a config or set up problem with my installation or a defect of SecurePass. Any advice on a fix or when BD…
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SecurePass looses Auto Fill
I've just migrated from BD password manager to SecurePass. I notice that from time to time SecurePass looses the ability to autofull website logons with the the appropriate login name/password. When I check SecurePass is still set up as the default password manager and the option to allow Google to auto fill is switched…
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Disable this popup
You guys have GOT TO ENABLE A WAY TO DISABLE THE PAYMENT METHOD POPUP WITH THE CHROME PLUGIN. This pops up ALL THE TIME. It has popped-up THREE TIMES while I'm trying to fill out this form. This should be a lot more robust considering the yearly cost of Bitdefender. If you want to compete with LastPass, you need to get…
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Migrate from SecurePass to Password Manager
I've just migrated from BD password manager to SecurePass, which turns out to have been a mistake. I want to migrate back to Bitdefender Password Manager. The online help says export passwords in .csv format and then in Password Manager select "Bitdefender Wallet" as the app to import from. I do this but every password…
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Why doesn’t SecurePass activate in Chrome, even with the extension installed?
I’m encountering a limitation with SecurePass that affects my workflow. While the extension functions within Microsoft Edge, I often need to work exclusively in Google Chrome. Unfortunately, SecurePass does not activate in Chrome, despite the extension being installed and visible in the extensions list. I’ve already…
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How poor is securepass?
How did you go back to passowrd manager, securepass is terrible? Only got it on one machine so far, but just not syncing. tried talking to support and they just kept messing me around, and expecting me to put time into letting them know repeatedly what the problem. They forced me onto it mid contract after are rebuild ona…
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PassKey Support in Password Manager & SecurePass
Hello Bitdefender Community, I'm a long-time user of Bitdefender's security products and I'm currently evaluating the possibility of consolidating my subscriptions by fully adopting the Bitdefender Password Manager (SecurePass). I've been very happy with its features so far, but I've noticed what seems to be a lack of…
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What is the difference between Password Manager and SecurePass ?
I used to work with Password Manager but I have the impression that it is replaced by SecurePass . What's the difference ? Can I continue to work with Password Manager ? In my dashboard I even do not find ' Password Manager ' anymore … replaced by SecurePass
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constant logout from SecurePass
Hi, I am using the SecurePass extension on Firefox (with my laptop) and SecurePass on Android on my mobile. For both applications I am frequently logged out when I want to use them. For example, I use it one day, and the next day or even later the same day I have to enter all my credentials again (email, password, passcode…
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June 20, 2025: Constant SecurePass "Unlock your Vault" pop-up request
Hello! I've searched for and read a few discussions related to the issue of the Bitdefender SecurePass extension asking continually for you to enter your PIN code or master password. The pop-up says, "Unlock your Vault" and "Your Vault is locked due to inactivity/Use your PIN code to unlock it." I'm using Chrome, which is…
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Secure Pass will not work with latest Firefox
Ever since the most recent update to Firefox (to 142.0.1) I can't access the vault or login. To my knowledge, it's fine with other browsers, but Firefox is a disaster. I tried a week or so ago to report this in the extension manager, but nothing has been done. It still just flashes on the screen. I tried to get a…
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Firefox 142.0.1 SecurePass failing
Hi, I am having major issues logging into the securepass addon in firefox. when i go to the manage addon page to enter the master password, the window on the page is in a constant reload loop, to the extent i can't even type in the full password to open the vault. I then tried with copy and paste, still nothing. Please…
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Bitdefender SecurePass included in Bitdefender Total Security subscription / Data loss risk ?
One part of the question is in the title but just to be sure : is Bitdenfender Secure Pass included in my Bitdefender Total Security subscription ? So far I had the two subscriptions, but I just cancelled the automatic one to SecurePass. So, this leads me to the second part, is there a risk of losing all my registered…
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SecurePass for Workspace - Redirect loop on data/index
Good afternoon! I'm having a recurring issue for our users on Chrome and wanted to see if anyone else was experiencing these issues which make SecurePass unusable for the majority of my organization's users. Whenever setting up a new user for Bitdefender Securepass, users of chrome browsers experience various login errors…
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Firefox 141.0.3 and no Bitdefender extension
My Firefox just updated to 141.0.3 and it is basically brand new now. I was able to restore my bookmarks. All my extensions are gone. I tried to load Bitdefender or Bitdefender Password from the Firefox store and they do not exist. The only thing there is Bitdefender Traffic Light. Any suggestions on getting Bitdefender…
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Secure pass extension on Firefox
Have noticed other issues surrounding Secure Pass and wondered if anyone has tried using it on Firefox (Mac). I have got it up and running several times and then the extension either stops working and I have to delete and reinstall, or in the past two days it just disappears completely. I go to the extension list and it is…
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1Password import error and delete all passwords?
Hi, i tried importing password from 1Password but that did not work. pif file tells me it cant be imported. csv file tells me import complete, but nothing showed up in the pw manager. with the txt file it looked like it worked, but it imported a bunch of broken passwords. Looks like it could not handle special chars and…
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Bitdefender Password Manager vs iCloud Passwords
I have been using iCloud Passwords for a long time. When I activate Bitdefender Password Manager, will both be updated in parallel?
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Sync'ing Securepass
I have Securepass installed on a desktop PC and an android smart phone. Is it possible to sync the two so the passwords are identical?
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SecurePass does not list Safari as a file type
The pulldown menu located in SecurePass>Settings>Backup & Restore>Import Passwords>Select File Type does not list Safari as an option. How do I import Safari passwords?
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Move Acounts from one folder to the other
Recently I switched from Lastpass to Bitdefender SecurePass to have it all in 1 package (Websecurity, Password Manager and VPN). I imported the passwords from Lastpass to Securepass. Ended in a folder with timestamp and I know there is still no possiblility to move multiple Accounts in one go to a selfdefined folder. So,…
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SecurePass asking for PIN ever few minutes
Over the past few weeks, SecurePass has started asking for the PIN every few minutes. The setting is set for 24 hours, but basically everytime I open a new tab, or even go back to an existing tab, it is asking for my PIN again. Same browser, just moving around between different tabs. I give it the PIN and in a few minutes,…
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How to prevent Secure Pass to fill in my email address
Hi, New to BD en SP but a question about the fact that on a specific website I visit often there's a fill in box where one can enter once email address for enlisting in a newsletter. I do not want that to happen, but on every page on this wbsite this fill in box is present, so SP fills in my email adress which the website…
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When will the SecurePass plugin for Opera be available
Hi, Is a SecurePass plugin for Opera planned ?
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Securepass Plugin flashing and preventing me from accessing webpages on Microsoft Edge
I installed Securepass as a plugin for Microsoft Edge. Now, whenever there is a login page it flashes at the top of the page and I cannot stop it. It prevents me from clicking into the page I am on. I had to uninstall the plugin from Microsoft Edge. Any fixes that could help?