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PassKey Support in Password Manager & SecurePass
Hello Bitdefender Community, I'm a long-time user of Bitdefender's security products and I'm currently evaluating the possibility of consolidating my subscriptions by fully adopting the Bitdefender Password Manager (SecurePass). I've been very happy with its features so far, but I've noticed what seems to be a lack of…
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How poor is securepass?
How did you go back to passowrd manager, securepass is terrible? Only got it on one machine so far, but just not syncing. tried talking to support and they just kept messing me around, and expecting me to put time into letting them know repeatedly what the problem. They forced me onto it mid contract after are rebuild ona…
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constant logout from SecurePass
Hi, I am using the SecurePass extension on Firefox (with my laptop) and SecurePass on Android on my mobile. For both applications I am frequently logged out when I want to use them. For example, I use it one day, and the next day or even later the same day I have to enter all my credentials again (email, password, passcode…
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June 20, 2025: Constant SecurePass "Unlock your Vault" pop-up request
Hello! I've searched for and read a few discussions related to the issue of the Bitdefender SecurePass extension asking continually for you to enter your PIN code or master password. The pop-up says, "Unlock your Vault" and "Your Vault is locked due to inactivity/Use your PIN code to unlock it." I'm using Chrome, which is…
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Secure Pass will not work with latest Firefox
Ever since the most recent update to Firefox (to 142.0.1) I can't access the vault or login. To my knowledge, it's fine with other browsers, but Firefox is a disaster. I tried a week or so ago to report this in the extension manager, but nothing has been done. It still just flashes on the screen. I tried to get a…
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Firefox 142.0.1 SecurePass failing
Hi, I am having major issues logging into the securepass addon in firefox. when i go to the manage addon page to enter the master password, the window on the page is in a constant reload loop, to the extent i can't even type in the full password to open the vault. I then tried with copy and paste, still nothing. Please…
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Bitdefender SecurePass included in Bitdefender Total Security subscription / Data loss risk ?
One part of the question is in the title but just to be sure : is Bitdenfender Secure Pass included in my Bitdefender Total Security subscription ? So far I had the two subscriptions, but I just cancelled the automatic one to SecurePass. So, this leads me to the second part, is there a risk of losing all my registered…
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SecurePass for Workspace - Redirect loop on data/index
Good afternoon! I'm having a recurring issue for our users on Chrome and wanted to see if anyone else was experiencing these issues which make SecurePass unusable for the majority of my organization's users. Whenever setting up a new user for Bitdefender Securepass, users of chrome browsers experience various login errors…
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Firefox 141.0.3 and no Bitdefender extension
My Firefox just updated to 141.0.3 and it is basically brand new now. I was able to restore my bookmarks. All my extensions are gone. I tried to load Bitdefender or Bitdefender Password from the Firefox store and they do not exist. The only thing there is Bitdefender Traffic Light. Any suggestions on getting Bitdefender…
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Secure pass extension on Firefox
Have noticed other issues surrounding Secure Pass and wondered if anyone has tried using it on Firefox (Mac). I have got it up and running several times and then the extension either stops working and I have to delete and reinstall, or in the past two days it just disappears completely. I go to the extension list and it is…
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1Password import error and delete all passwords?
Hi, i tried importing password from 1Password but that did not work. pif file tells me it cant be imported. csv file tells me import complete, but nothing showed up in the pw manager. with the txt file it looked like it worked, but it imported a bunch of broken passwords. Looks like it could not handle special chars and…
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Bitdefender Password Manager vs iCloud Passwords
I have been using iCloud Passwords for a long time. When I activate Bitdefender Password Manager, will both be updated in parallel?
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Sync'ing Securepass
I have Securepass installed on a desktop PC and an android smart phone. Is it possible to sync the two so the passwords are identical?
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SecurePass does not list Safari as a file type
The pulldown menu located in SecurePass>Settings>Backup & Restore>Import Passwords>Select File Type does not list Safari as an option. How do I import Safari passwords?
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Move Acounts from one folder to the other
Recently I switched from Lastpass to Bitdefender SecurePass to have it all in 1 package (Websecurity, Password Manager and VPN). I imported the passwords from Lastpass to Securepass. Ended in a folder with timestamp and I know there is still no possiblility to move multiple Accounts in one go to a selfdefined folder. So,…
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SecurePass asking for PIN ever few minutes
Over the past few weeks, SecurePass has started asking for the PIN every few minutes. The setting is set for 24 hours, but basically everytime I open a new tab, or even go back to an existing tab, it is asking for my PIN again. Same browser, just moving around between different tabs. I give it the PIN and in a few minutes,…
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How to prevent Secure Pass to fill in my email address
Hi, New to BD en SP but a question about the fact that on a specific website I visit often there's a fill in box where one can enter once email address for enlisting in a newsletter. I do not want that to happen, but on every page on this wbsite this fill in box is present, so SP fills in my email adress which the website…
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When will the SecurePass plugin for Opera be available
Hi, Is a SecurePass plugin for Opera planned ?
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Securepass Plugin flashing and preventing me from accessing webpages on Microsoft Edge
I installed Securepass as a plugin for Microsoft Edge. Now, whenever there is a login page it flashes at the top of the page and I cannot stop it. It prevents me from clicking into the page I am on. I had to uninstall the plugin from Microsoft Edge. Any fixes that could help?
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Stuck in a login loop
I tried opening Password Manager, and it wanted me to enter my general Bitdefender password. Then it wanted me to create a master password even though I already have one that I've been using for a long time. Once I created a new one and confirmed it, it went back to asking me for my main password, and it just keeps asking…
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Übersetzt alle Namen in Deutsch
Wenn ich eine Adresse mit Passwort und Zugangsdaten abspeichern will, gebe ich dem noch einen Titel. Z.B Sunrise dann speichert es das unter Sonnenaufgang ab. Also er speichert alles mit deutscher Übersetzung. Wie kann ich das unter dem richtigen englischen Namen speichern.
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SecurePass Pin
On my laptop regardless of browser (Firefox, Edge, Chrome) I keep being asked for my pin. I enter same, click 'unlock' and nothing happen. I then am forced to enter my master password. This is a new laptop and this started with the installation for the first time on 7/16/2025. How do I fix this?
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Passwords
How in the world does SecurePass decide that 2 passwords with 10 characters including upper/lower case, digits, 2 special characters are POOR passwords? Another one with identical parameters is classified as weak. I can use them, but Security Check tells me they are weak or poor,
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How to turn off asking for master password every single time I reopen Chrome
I just migrated from LastPass to Bitdefender password manager but it literally asks for my master password every time I open Chrome. My windows already has a password so I shouldn't have to do this every single time, might as well just use the auto fill if that was the case as I don't want to have to keep tying a password…
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Password Manager: Why do I now have to keep entering in my password with each browsing session?
I have used Bitdefender Total Security and Bitdefender Wallet for several years, managing hundreds of passwords across various browsers (e.g., Chrome, Firefox, Edge, etc.). After turning on my computer, I was able to open a browser and log into my Bitdefender Wallet ONCE to allow access to my passwords for each website. I…
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Reset security pass
Hi, How do I contact support? I need my security pass reset because I no longer have the master password nor recovery code. Thank you in advance.
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Why does SecurePass issue a new recovery code?
I recently forgot my Master Password and had to use my Recovery Code to allow me to update the Master Password. The system issued me another Recovery Code. Has this replaced my original Recovery Code? If so does this mean I can discard the original Recovery Code?
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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comment enlever securite pass
bjr j'ai des problemes avec secure pass impossible d'aller sur mon compte bancaire *** alors je demande comment suprimer secure pas merci jp
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same problem again now have to restart pc to log into bitdefender secure pass