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Introducing the Password Manager Shared Plan
Dear Community members, Many of those who openly expressed their opinion about the Password Manager in this forum felt something was missing from the service. And they were right. We are thrilled to introduce the latest Bitdefender offering—the Password Manager Shared Plan! Managing passwords has never been easier or more…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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New Support articles for Password Manager!
Following your feedback, we have created a dedicated category for the newest member of the Bitdefender portfolio. Here you will find Password Manager related discussions, but also a selection of helpful articles from our knowledge base. Check them out and please feel free to share your thoughts, ask questions and we'd love…
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Safari extension and the option to remember the Vault password have been deployed
The new Password Manager release brings the Safari extension and the long awaited and frequently requested "Remember me" feature:
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How to edit a CSV file to import data from unsupported apps into Bitdefender Password Manager
The below article will guide you stepwise to prepare a CSV file in a format compatible with Bitdefender Password Manager, so you can easily import your data from unsupported password management applications. If you currently keep your passwords in a text file or spreadsheet, this method will also work. Bitdefender can…
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Password Manager: Why do I now have to keep entering in my password with each browsing session?
I have used Bitdefender Total Security and Bitdefender Wallet for several years, managing hundreds of passwords across various browsers (e.g., Chrome, Firefox, Edge, etc.). After turning on my computer, I was able to open a browser and log into my Bitdefender Wallet ONCE to allow access to my passwords for each website. I…
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How do I retrieve my master key? Or get a new one?
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Extra Sign-in Tab on Browser Launch?
How/where do I access the settings to stop the auto launching of a tab whenever I open my browser??? I saw this question asked previously but the image didn't look like any layout I'm seeing on my end and I can't find it int any settings across the BD Central desktop application or in the browser version.
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Plugin for DuckDuckGo Browser
I have been trying DuckDuckGo and really like its privacy. It does not appear that there is a Password Manager Plugin for that browser. Is there one in the works?
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Password Manager not working for chase website
for some reason the Password manager will not prompt to fill the username/password for the site below. https://secure.chase.com/web/auth/dashboard#/dashboard/overview { "product": "bitdefender", "appVersion": "1.3.1", "repo": "64.0.0", "commit": "c8a9937" } Windows OS, Chrome Extension
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Is there any way to copy the password suggested by BitDefender password manager?
When providing a password to logon to a new site, Password Manager has a useful feature to generate a strong password for you - BUT I DON'T use it! Because I can't find a way to copy the password to clipboard, and password manager doesn't always recognise the logon and offer to save it, which then leaves me with a new…
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Any Ideas Why the Password Manager doesn't open on my iPhone or iPad?
It seems that the app just gets "tired" sometimes…I open it, do the face ID, and then I have to add my passcode anyway, and then it just sits there on that screen, spinning but never actually opening up. This usually happens when there have been some new passwords added to my MacBook. They don't show up on the iPhone or…
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How can I turn off master password for Bitdefender Password manager every time I restart?
I'm in a secure location so I don't want to have to enter a lengthy master password to Bitdefender every time I restart my computer.
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Bidefender password manager and website icon
Hi I recently moved from Kaspersky to Bitdefender, and if it took me a while to get more familiar with Bitdefender. There is something that i still don't get how to fix. I've got like 200 diffrent passwords to connect to different websites, apps …., when with Kaspersky i got an icon assigned to most of my password…
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Is anyone else unable to log in to the mobile app (iOS) because it doesn't recognize the master pw?
I primarily log into accounts on my phone and iPad and therefore most often wind up creating/saving new passwords there as opposed to on my desktop. Since switching to Bitdefender last month, I've been unable to use the mobile app because it it returns a Wrong password message. I have confirmed I am entering the correct…
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Bitdefender Password Manager - best way to share my account with wife/son?
Hi. I have a Bitdefender Password Manager account. I would like to give my wife and son access to my account - just in case. What is the best way to give them access? Do you simply give them (on paper) Bitdefender password, Master Password and email password for them to gain access to the Two Factor Authentication code?…
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Bitdefender Password Manager
I have forgotten my Bitdefender so when I say I forgot my passsword it asks me for a recovery key. If I had one it would have been wrote down somewhere but I dont seem to recall getting one?
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Password Manager
I understood when I bought Bitdefender Total Security and VPN that Bitdefender Password Manager came with Bitdefender VPN Am I incorrect? Paul
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Master Password Recovery ID
I forgot my master password. So I told the window that and it took me to a new web page asking for my Master Password Recovery ID. I electronically copied the ID from the pdf file Bitdefender had sent me. I got a message the Recovery ID was wrong. Now I remember that I may have changed my master password. I was told that I…
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Password Manager Assessment
I have to say i have been using Bitdefender for as long as I can remember. I bought a Family Bundle a decade or more ago and have used for 15+ devices since then. The Password Manager is making me think it may be time to move on. I was fine with the wallet and am not sure why we felt the need to end it. It served my needs…
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How to open Password Manager, once installed, how to get an icon on Windows 10?
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Issue Of Requiring A Log-In Everytime We Open A Browser (Known Issue Since Jan 2022). Any Fix?
This was from a January 18th Reply from support on the issue of requiring me to sign in everytime i open chrome. Thank you for your patience please accept my apologies for the frustration that we might have caused. I have looked into the case and it seems that the situation is caused by an issue that has already been…
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Browser Automatic Sign-in Not Working; Signing out after Closing Browser
Hello, I don't use Bitdefender Password Manager; I have a separate password manager. Every time I close the browser, regardless of the timeframe, I have to log back into every website I visit, even when I select the 'Remember Me' option. I've tried adjusting settings in Bitdefender Central, Bitdefender App, and Google…
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When will logging in every single time we open our browsers, or switch browsers, stop or change?
I've seen the questions and discussions on the topic long before now. I want a response other than "We're looking into it" or "It's being addressed." If there's a solution I'm unaware of, I would love to be enlightened because the constant signing in every ******* time I open my browser is infuriating at this point. I love…
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Waar Kan Ik De Herstelsleutel Voor Bitdefender Password Manager Vinden?
Waar vind ik de herstelsleutel voor mijn password manager?
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How do I get rid of having to relogin to Password Manager every time I open a browser window?
I just installed Password Manager and every time I open my browser I have to login. It's very frustrating and time wasting. The FAQ says I need to change a setting and also check the "Remember me" box. I've checked the "Remember me" box every time and it doesn't remember anything. I can't find any settings icon anywhere.…
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Password Manager stopped loading & now will not re-install
I have been using Password Manager happily on both Firefox & Chrome for the last 10 months. Out of the blue Password Manager stopped auto loading itself on both browsers after a laptop restart yesterday. After several attempts at refreshing both browsers I removed Password Manager from Firefox, thinking a re-install might…
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Password Manager doesn’t sync to my iPhone
I’m using a MacBook Pro and an iPhone and I can’t figure out how to get my phone to sync with the Mac. I thought it should be automatic but apparently not.
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Login issue with PIN
when I try and log in to password manager on my iPhone or iPad, I am asked for a PIN. Whe. I enter the PIN, the screen does grey and I get the spinning wheel with no way back or out.iOS 17.6.1 iPhone 15
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Bitdefender's password manager & enhanced safe browsing conflict
why does password manager does not support chrome's enhanced safe browsing ?
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Password Manager in Safepay and Autofill
I just purchased Bitdefender Premium Security and have run into a couple of problems that I have been unable to resolve. I have imported all my passwords into Password Manager. While working in Chrome, Password Manager works, but when in Safepay, Password Manager does not appear to be an option and I must manually enter my…
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Import from app
When trying to import data from Roboform I am told too many fields. So how do I import csv from Roboform?
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Does Bitdefender Password Manager auto fill usernames and passwords on Windows Chrome
Just installed Bitdefender total security with password manager. Imported my password info from Kaspersky. The information for various accounts is correct and I've enabled auto Login on some accounts to test the password manager. However, the username/password information is not auto filled even with the auto login feature…
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I lost my recovery key
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How should I organize my spreadsheet for password import?
Hi, I apologize if I don't organize this right, I am new to the community. I am trying to import all my passwords from Norton, but when I go to do it, I see they dont have the option. Any help?