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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Repeated SecurePass Login Requests EACH PC EVERY SINGLE DAY
I have multiple PCs that I use throughout a given day and I use SecurePass on all of them. Sadly, I repeatedly see this request EVERY DAY when I first open up Firefox. If this is the way this is going to be, I think I'm gonna leave Bitdefender and find other alternatives. Just when I thought we had this issue handled,…
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Securepass login doesn’t work on Chrome/Windows 11 Home
Securepass is, in my opinion, a far inferior alternative to the former Password Manager. I don’t want to install the extension because it has permission to do virtually anything it wants to on my machine, and it gets terrible reviews. So I am trying to log in via a web interface on Chrome, which worked a couple of weeks…
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"Your subscription has expired" notification
I get this message but my subscription doesn't expire for 3 more months. "Your subscription has expired". Don't burden your memory with passwords. Renew now for 33% less!
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PassKey Support in Password Manager & SecurePass
Hello Bitdefender Community, I'm a long-time user of Bitdefender's security products and I'm currently evaluating the possibility of consolidating my subscriptions by fully adopting the Bitdefender Password Manager (SecurePass). I've been very happy with its features so far, but I've noticed what seems to be a lack of…
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Securepass causing issues with some websites
So I have had an issue on two different websites. Securepass is causing an issue where when I try to log in, the website is throwing a message "There was an unsupported response from server". I locked the vault, and input the password manually, and the problem still persisted. So after doing some research, I disabled all…
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SecurePass app fehler Internetverbindung
Nach Eingabe Passwort flackert der Bildschirm ständig und kurzzeitig kann man erkennen, dass die app offenbar eine Internetverbindung aufbauen will, was aber nicht funktioniert. Nach einiger zeit kommt die Meldung check your device internet connection… Die Internetverbindung ist super, app gelöscht, neu installiert, Handy…
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Securepass Connection issued detected error message
I am now having an issue where my SecurePass on my iPhone, IOS 26.5, keeps giving me a "Connection issues detected" error message. Askes for me to check my internet connection and try again. My Internet is working as I can access the Internet on other Apps. I have tried restarting my iPhone as well as deleting and…
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How to turn off 'Login to Vault' popup in Bitdefender SafePay?
I do not use password manager or secure pass, and do not want to. Now I am getting a "login to your vault" popup when I use safepay on some websites. Secure pass is not installed as an extension, and password manager is turned off in the bitdefender control panel. Very annoying How do I stop this popup (which obscures the…
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Bitdefender SecurePass Recovery Key problem
My SecurePass this evening ask to enter with main password (not with Pin as usual). I forget it and try to get a new one, but "Bitdefender SecurePass Recovery Key" is not being recognized. What can I do?
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Why does secure pass automatically fill in my email address in a newsletter subscription box?
Why does secure pass automatically fill in my email address in a newsletter subscription box? When navigating thomann.com, secure pass automatically fills in my email address on each page in a newsletter subscription box. This is extremely annoying because this subscription box is at the bottom of the page. Therefore I'm…
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SecurePass looses Auto Fill
I've just migrated from BD password manager to SecurePass. I notice that from time to time SecurePass looses the ability to autofull website logons with the the appropriate login name/password. When I check SecurePass is still set up as the default password manager and the option to allow Google to auto fill is switched…
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Where to find the Recovery Key for Bitdefender Password Manager
Hi, I have no idea what's happened to my Recovery Key. I'd like to download secure pass and export my data but can't access the system without my recovery key. Do you know how I may reset it or obtain it if it's not in my current system (new laptop)? Thx in advance
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What happened to the Bitdefender SecurePass Extension for Mozilla FireFox?
I just bought a new laptop and I've searched the extension library for FireFox multiple times. The only available Bitdefender product is Bitdefender Traffic Light.
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Excessive 2-Step Authentication Friction on SecurePass (Windows & Android)
Hi everyone, I’m reaching out to share a significant pain point regarding the user experience with SecurePass, which I am currently using on both Windows (Browser Extension) and Android. The current authentication workflow is creating massive friction. Every time I need to access my passwords, I am forced to enter my…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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Securepass app-level autofill
Does Securepass properly implement app-level autofill on Android? Because on my experience, it doesn't. For example, try using it with logging onto Telegram.
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Syncing SecurePass between MacOS and iOS
I've been using SecurePass for quite a while now on both my MacBook Pro and my iPhone. There seems to be a substantial issue with syncing to the iPhone. I'm routinely unable to pull up passwords I KNOW are on the MacBook when I'm trying to log in from my iPhone. How long does it take for the sync to happen…and is there a…
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iOS 26.5 does not sync passwords
I have been unable to have passwords in Windows using Chrome get sync'd to my iPhone. I have to enter them on both devices or change passwords for websites when I update the password on both. This is getting really old. This has been an issue since iOS 26.0 came out. Any suggestions? Other password managers have a Sync…
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How to keep SecurePass logged in
Hi, I'm using SecurePass as a Chrome extension in Windows 11. Every time when I startup Chrome for the first time SecurePass needs to log on again. Is there a method to fix this?
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How to export Password Manager Passwords when migrating to SecurePass?
I have upgraded to SecurePass and failed to see that I should have exported my password data from Password Manager, is there any way of recovering this file or has it gone forever?
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Abonnement SecurePass
Bonjour, j'ai activé ma licence secure pass aujourd'hui alors qu'il me restait 29 jours d'essai. Ma date d'expiration est le 15/04/2027, alors qu'elle devrait être le 14/05/2027. Pouvez-vous rajouter mes 29 jours manquants s'il vous plaît ?…☹️
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Is there a way to get rid of this incredibly annoying “Generate password” prompt?
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Is use/installation of SecurePass required to continue to use Bitdefender?
I got an email saying action required ! To upgrade from password manager to secure pass I do not use and never installed password manager. I have over 25 years with internet, and 25 year IPA. I will not have any data to export or import, in either case. Bitdefender good, but not since red-high alarm requiring action, by…
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Alphabetizing drop down account list
Hi. I just upgraded from Bitdefender password manager to Bitdefender secure pass. Within the vault web page, I can sort the accounts alphabetically. But when I click on the Secure Pass extension at the top of Chrome and dropdown list comes up, it Is in a random order. I see no options to change it to alphabetical order.…
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SecurePass on Android phone using Google SSL
Morning all, I have had a problem recently where I cannot log into SecurePass on Android phone using Google SSL (Pixel 7, Android 16 running 5 March 2026 update). It keeps wanting me to enter 2FA but is not accepting any method once I enter the password. I don't have this problem either launching BitDefender Central or any…
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Password Manager Problem. Any Help?
Several weeks ago I dumped LastPass and included Bitdefender Password Manager and I tried signing in with my written down Master Password and it was not accepted? The Password Managers Recovery Key provided had 24 100% CAPITAL letters. However, when I entered the recovery Key it insisted there must be a minimum of 1 lower…
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SecurePass Autofill is trying to autofill my info in browser search box
Hello, When I try to type something in browser search box, SecurePass brings to front a pop-up (in fact there are two on top of each other) with my info. I don't want to search for my personal info in browser. How can I stop it from appearing?
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How poor is securepass?
How did you go back to passowrd manager, securepass is terrible? Only got it on one machine so far, but just not syncing. tried talking to support and they just kept messing me around, and expecting me to put time into letting them know repeatedly what the problem. They forced me onto it mid contract after are rebuild ona…
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SecurePass in SafePay now says "incorrect pasword"
From one day to the next, SafePay cannot open SecurePass (unblock) because now the password to unblock de vault is not recognized; in Chrome is running smoothly. This happened a couple of months after I upgrade from Windows 10 to WIndows 11. I already tried changing the vault password; also disable and enable the "use…
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Password Manager Chrome extension
Hello, all I am trying to export my passwords that i have saved in the chrome exetnsion to switch to the new programm for passwords. All tutorials etc. say to hit the menu button in the xetnsion and then export. The extension has no menu button that i can see. i have attached screen shots as you can see there is nothing.…