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Made the mistake of "upgrading" to SecurePass
I really like the Bitdefender suite and had everything working great with Password Manager. My license is up for renewal at the beginning of January. I was planning on upgrading the security suite. I switched from Password Manager to SecurePass and I have to say I'm extremely disappointed in the product. Unfortunately, I'm…
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Special characters
Some of the special characters that are used to generate a password are not always accepted by some sites. Is there any way to change which special characters are used in the generated password? So far I can only find to use special characters or not use them.
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Galaxy Z fold 6.
Password Mgr doesn't add new accounts. Doesn't suggest or accept new password.
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Securepass and Bitdefender login
I am working to move from Nordpass. I can not find an import, but I am using both for a while. Everytime I want to activate Securepass, I have to give biometric signin, main Bitdefender login, Securepass login and aditional biometric login. There must be an easier way.
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Securepass Invalid password
Hello, Due to the fact that the working old Password Manager was removed from Chrome store, I am forced to used the new unpolished Securepass. Unfortunately for me I am using Linux. The Securepass extension adds to the browser but the vault pass is not recognized and I cannot login. Tried from Central too, same result.…
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Android - Password Manager (Wallet)
I learnt today that BitDefender does not have any solution for Android phones accessing the user's Wallet in Password Manager section of the wonderful Security packs. The Password Manager on the PC is fairly robust and has a very polite GUI - it's such a shame it is not presently incorporated in the Mobile Security App.…
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How to stop "Manage your passwords with Bitdefender Password Manager" annoying popup!
I've seen this annoying popup more than 50 times now! There is no option to stop Bitdefender displaying this annoying popup. Maybe Bitdefender should change business and relist as an Adware product instead of an Antivirus product. Due to the amount of spamming Bitdefender Internet Security does and without any options to…
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Password Manager still not starting up automatically like it used to
I have to reopen the discussion I started earlier this month. Password Manager is back to what I originally wrote about. The Unlock Vault screen doesn't come up automatically when I reboot my laptop, and my password doesn't fill in like it used to. I followed the suggestion to reset my web browser to default and reinstall…
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SecurePass - Still Needs Work!
I had been a satisfied Password Manager user for over a year. Saw the hype around SecurePass and started using it a month ago. I am always willing to try new stuff in the hopes that it will make things a little easier for me.😄. I have been a Windows Insider for years! So far, SecurePass has not lived up to that…
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Password Manager not starting up automatically like it used to
I had to reload everything onto my laptop, and Password Manager hasn't been the same. The Unlock Vault screen used to come up automatically when I opened my browser, and my Master Password would auto-fill. What can I do to get it back to how it was? Thanks!
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SecurePass Not Ready for Primetime
After suffering with poor instructions and plodding my way through exporting and then importing my Password Data (PW Manager to SecurePass), I was finally, able to access my login details for the various sites, etc. I need PWs for. Today, Bitdefender locked me out of SecurePass in my browser and I was forced to input my ID…
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Confirmation on Bitdefender Password Manager Service Status
Hi @dbadulici Last night, the Bitdefender Password Manager on Google Chrome stopped functioning and logged out automatically, even though it was working perfectly before that. Below are the relevant images. Can you confirm whether Bitdefender Password Manager has permanently ceased its operations and if it's time to switch…
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SecurePass On Google Chrome: Two Tabs Are Opened To Unlock The Vault
Hello. My specs: OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.5555 Experience Windows Feature Experience Pack 1000.19061.1000.0 BD SecurePass 1.1.16 On Google Chrome 133.0.6943.142 x64 BD SecurePass 1.1.15 On Mozilla Firefox 135.0.1 x64 BD SecurePass 1.1.16 On Microsoft Edge 133.0.3065.82…
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Secure pass problems in ios
I have the secure pass app for one month now. Since last week it stopped working on my Ipad. Android version still works. In ios it says it cannot connect because my network has issues.I think the problem is the bitdefender vpn ….. I have mobile security and vpn from bitdefender running. Does anyone has problems too? Erik
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Securepass : Export does not work (anymore) ???
Today I tried to export all passwords via the export tool on windows PC. It let me choose Json or CSV. When I click export, screen refreshes and no export file is made . The I tried the same thing on my Android phone. I got 1 step further, it let me select a folder, but after that a error message occured. How can I get an…
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How to prevent Secure Pass to fill in my email address
Hi, New to BD en SP but a question about the fact that on a specific website I visit often there's a fill in box where one can enter once email address for enlisting in a newsletter. I do not want that to happen, but on every page on this wbsite this fill in box is present, so SP fills in my email adress which the website…
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SecurePass for Opera browser
Hi, will SecurePass be available for Opera browser ?
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SecurePass Pop-Ups and Broken USERID
SecurePass has started displaying a pop-up soon after signing into a website. The pop-up asks: "Want us to keep your login details safe in Bitdefender SecurePass? Yes No" This pop-up seems real weird. I have either just used SecurePass to log into the website, or logged in manually. Why is this pop-up happening? Is this…
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Is this popup genuine or scam? [genuine from SecurePass]
"Your privacy comes first" then asks for info..
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Import from Avira Password Manager to Bitdefender SecurePass
Hi. Is there a way to import passwords from Avira Password Manager to Bitdefender SecurePass? Thanks
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I lost my recovery key
I lost my recovery key
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What is the meaning of the 1 or 2 that is listed with the securepass icon that appears in menu bar?
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How to access detailed error messages in SecurePass?
I'm getting an error trying to open up particular accounts with passwords associated with them in SecurePass: unfortunately that error is a nondescript message on my Android phone, and isn't even specified in Windows (the window just hangs on the swirling "loading" type screen). Is there a log of detailed error messages in…
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Is normal to receive this prompt by Password Manager on my smartphone?
Sometimes ( often to be honest ) when I insert a password on my smartphone, after a while I get this kind of pop up/prompt by Password Manager : Is this normal? Is a real prompt from the app or something else ?
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how do i contact a Bitdefender representative to reset my account.
how do i contact a Bitdefender representative to reset my account.
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Why is BD Password Manager to SecurePass upgrade so difficult.
It requests a new Master Password; it won't accept my previous 10-digit one & at 13 letters/numbers it says the Password is ''too short'' & at 14 it says ''not complex enough''. And if your password requirement is so complex how will we commit it to memory? Can I choose not to upgrade & stay with Password Manager which…
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Secure Pas
Hi! Does secure pass saves the credentials on it's servers to regain their access with required info? i mean as firefox or proton pas's access can be regained even all of the user's devices are lost. plz update. @Alexandru_BD @Flexx @Scott any idea ?
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Why do I keep having to re-open the Password Manager, how do I stay signed in?
Have you fixed the problem of having to re-sign in the Password Manager?
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Bitdefender is blocking my yahoo mail login
Hi, I am not sure what is going on, but it seems like every time I login using Chrome, to check my yahoo mail, i will face this issue - Unmatch certificate issue? I discovered this issue is only happens on this particular PC. Should I proceed to uninstall Chrome and do a fresh install? See the pictures attached below.…
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Ransom Ware?
Last Pass helpfully locked me out of my account last year. As I was using a free version I was not entitled to human assistance and the email account they had was defunct so it was apparently impossible to recover my account or export the data! As I had a valid subscripion to Total Security I activated Passport Manager.…