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Introducing the Password Manager Shared Plan
Dear Community members, Many of those who openly expressed their opinion about the Password Manager in this forum felt something was missing from the service. And they were right. We are thrilled to introduce the latest Bitdefender offering—the Password Manager Shared Plan! Managing passwords has never been easier or more…
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New Support articles for Password Manager!
Following your feedback, we have created a dedicated category for the newest member of the Bitdefender portfolio. Here you will find Password Manager related discussions, but also a selection of helpful articles from our knowledge base. Check them out and please feel free to share your thoughts, ask questions and we'd love…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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Safari extension and the option to remember the Vault password have been deployed
The new Password Manager release brings the Safari extension and the long awaited and frequently requested "Remember me" feature:
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How to edit a CSV file to import data from unsupported apps into Bitdefender Password Manager
The below article will guide you stepwise to prepare a CSV file in a format compatible with Bitdefender Password Manager, so you can easily import your data from unsupported password management applications. If you currently keep your passwords in a text file or spreadsheet, this method will also work. Bitdefender can…
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Can Not Remove Password Manager In Safepay
Password Manager has appeared in my Safepay and I am unable to remove it. I now can not use SafePay as it pauses indefinatley. I have removed Password Manager for Chrome, Edge and Firefox but can not remove it from Safepay. Any ideas? ..... Many thanks
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Password Manager in Safepay and Autofill
I just purchased Bitdefender Premium Security and have run into a couple of problems that I have been unable to resolve. I have imported all my passwords into Password Manager. While working in Chrome, Password Manager works, but when in Safepay, Password Manager does not appear to be an option and I must manually enter my…
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password manager installed but can not access menu
Hi, I install the password manager extension for Firefox, and then sign in, but from there the I can't see how I can see that passwords have been added when I log on to a site bt if I try to acces the Locker or men it just sends me to installation again in a loop When I login to a site, it asks if I want to save the…
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Charging for Password Manager
I subscribed for total internet security because it included password manager, why am I now asked to pay extra for this feature? NOT GOOD!
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Want to install passwords from chrome but no menu on side of password manager
Trying to import passwords from chrome, but there is no menu on the side of password manager to do so.
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Passwords
On android I can go into Password Manager to access my passwords/change them etc but how do you do this in Windows? Outlook is asking for my password to my email account and I want to be able to access it in Windows rather than opening Password Manager in Android and write it manually.
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How do you import Roboform Data into Bitdefender Password Manager?
I've been using Roboform for years but now I'm looking at using Bitdefender Password Manager to manage my passwords. I've loaded the Chrome browser plugin and followed the instructions about importing but to no avail. I have a exported file from Roboform in .csv format.
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Bitdefender Password Manager: deleting all the password (checking duplicate site (url))
Hi all. Is it possible to delete all passwords (e.g., after exporting them)? Is it possible to delete multiple passwords at a time and not one by one? Is it possible to do a check for duplicate sites-url with the same password? Is it possible to do a check of duplicate passwords for the same site-url? Thank you for your…
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Password Manager Shared Plan: a disappointment for existing users
I must express sincere disappointment at the rollout of the Password Manager Shared Plan. I initially purchased my Premium Security plan to cover my whole family and their devices, expecting that all the features would be available to each user and instead finding that only one Password Manager account was allowed.…
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Problem with password wallet
Hello I'm not able to recover my master password in the password wallet although I have the recovery code. It opens another windows and it tells me to not close it until the process is finish, the problem is that the process go on forever it doesn't finish so the new password is not saved. Any tips on how to solve this…
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Bitdefender Password Manager
Can you tell me why the password manager creates and inserts a new password each time I try to log into a website. I seem to spend half the day fixing passwords with the site I'm trying to sign into and then updating the password manager. I know there has to be a simple fix but I can't find it TX Dusty
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What am i doing wrong. This is less secure and less convinient.
I have the password manager on my Android and as an extension on Chrome on my Macbook. There are several problems that I keep having. I keep having to log in both on my phone and on my computer. As a result, I ended up changing the login password and the master password to things that I can remember or storing them in a…
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Password Manager prompts to save new password when it hasn't changed
When trying to login to my bank at truist.com, Password Manager (ver 1.3.0) prompts me save a new password when it hasn’t changed. I clicked ”Not Now” to get rid of this pop up msg. Sometimes, the same annoying popup keeps coming back. If I click on “ok” it saves a new “generated” password even though, the correct password…
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Password Manager - doesn't login ( Android )
When I enter pin code it won't open the app it just says logging in for a long time and nothing happens. Please fix ( I have installed and re-installed it) it works 2-3 times and then it stops
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password manager in safepay
Why does password manager not work in safepay? It only refers to wallet.
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comment supprimer les Wallets inutile de notre Pc
1/ Mot de passe remplace les Wallets que j'utilisais, donc je les ai supprimés de l'application Bitdefender en espérant que cela les effacera également du PC. enfin je le pense mais est-ce vrai ? 2/ j'avais aussi un Wallet fantôme, qui ne me servait plus puisque je n'avais plus le mot de passe principale donc l'application…
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Bitdefender and 1Password
Since I installed Bitdefender on my PCs and MAC through Netgear I am no longer able to use the autofill option in 1 Password nor does 1Password become active. If push comes to shove I will remove bitdefender, however, there must be an override to enable 1Password to do it's thing. Any assistance would be greatly…
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What is the cost of Password Manager?
I have looked all over the BD website and discussions for the cost of Password Manger after the free trial. I cannot find the answer. Just want to know what the cost is after the free trial
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Getting a chance to deal with the code in Password manager....the answer I give iis wrong.
Code I give is never right. How can I retrace my steps with a new code?
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Password Manager Auto-fill
Password Manager does not auto-fill password on some of my URLs .It does enter the web address but leaves password blank. What is happening
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PW Manager login on phone does not work
When I click on Bitdefender's password manager, all I get is just a circling arrow that doesn't stop even after 5 minutes. Doesn't matter if I use my fingerprint or pin, I always get the same behavior. To get around that I have to open Bitdefender which requires both my Bitdefender pw and the master password. Both of those…
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I lost my recovery key
I lost my recovery key
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Is there way to log directly into Password Manager?
I'm trialing Bitdefender password manager. To access it via the Safari extension my mac, I have to first log into my Bitdefender Central Account go through 2FA and then log in to the password manager using my master password. The problem I have with this is, if I log out of the password manager, to log back in I first need…
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Good morning. The popup for Manage your password can not be closed there are no x to press
Good morning. The popup for Manage your password can not be closed there are no x to press. how do i get rid of it. It is always in the way .
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setup and using password manager
I am totaly new to a password manager. I have the 6 months trial. Importing from chrome requirs a master password, Chrome doesnt have a password so how do i import the csv file. I have a very long safe master pasword for the manager so now i have to type that in every time i open chrome? Generating a safe password cant be…
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Déçue ce qui aurait dû être un choix entre 2 options devient une obligation
Bonjour, il me reste 466 jours d'abonnement et je ne trouve pas normal cette rupture de prestation en cour de contrat. je trouve que le portefeuille me va bien, et je n'apprécie pas d'être sur le fait accompli. en plus cela va nécessiter un abonnement et des données personnelles sur le cloud. Tous ce que j'évite…
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How to disable Chrome's PW autofill while Bitdefender PW Manger is active
When I click on an empty prompt box to use Bitdefender PWM, both BD PWM and Chrome Autofill PWM pop up. It's frustrating as Chrome often stands in front of BD. I disabled autofill for passwords and turned off Chrome PWM, but the popup persists.
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Can't Access Password Manager Vault
A couple of weeks ago after installing Password Manager, when I clicked on Password Manager on my dashboard and entered my password to unlock the vault, I'd see the vault with all of my passwords. Suddenly now, when I click on Password Manager, it opens up a web browser page that ask for the password to unlock the vault;…
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Finally getting to password manager
I've used Bitdefender for a few years now and want to move everything to the manager. I have passwords saved in Google mgr, Firefox mgr and some on my iPhone. What is the best way to consolidate them? Is there any part of Bitdefender password mgr that will check and verify that passwords are working? I notice there have…
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Can Password Manager account list be sorted alphabetically?
Hi, I recently opted to instal Bitdefender Password Manager, (PM) which I’ve found great, although after using it for a while I’ve found a minor issue. Each account record in PM has five fields, Title, Web address, User Log-in, password and notes. However, some websites have unusual web addresses and, if you have a lot of…
