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Secure pass problems in ios
I have the secure pass app for one month now. Since last week it stopped working on my Ipad. Android version still works. In ios it says it cannot connect because my network has issues.I think the problem is the bitdefender vpn ….. I have mobile security and vpn from bitdefender running. Does anyone has problems too? Erik
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Securepass : Export does not work (anymore) ???
Today I tried to export all passwords via the export tool on windows PC. It let me choose Json or CSV. When I click export, screen refreshes and no export file is made . The I tried the same thing on my Android phone. I got 1 step further, it let me select a folder, but after that a error message occured. How can I get an…
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SecurePass for Opera browser
Hi, will SecurePass be available for Opera browser ?
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SecurePass Pop-Ups and Broken USERID
SecurePass has started displaying a pop-up soon after signing into a website. The pop-up asks: "Want us to keep your login details safe in Bitdefender SecurePass? Yes No" This pop-up seems real weird. I have either just used SecurePass to log into the website, or logged in manually. Why is this pop-up happening? Is this…
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Is this popup genuine or scam? [genuine from SecurePass]
"Your privacy comes first" then asks for info..
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Import from Avira Password Manager to Bitdefender SecurePass
Hi. Is there a way to import passwords from Avira Password Manager to Bitdefender SecurePass? Thanks
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I lost my recovery key
I lost my recovery key
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What is the meaning of the 1 or 2 that is listed with the securepass icon that appears in menu bar?
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How to access detailed error messages in SecurePass?
I'm getting an error trying to open up particular accounts with passwords associated with them in SecurePass: unfortunately that error is a nondescript message on my Android phone, and isn't even specified in Windows (the window just hangs on the swirling "loading" type screen). Is there a log of detailed error messages in…
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Is normal to receive this prompt by Password Manager on my smartphone?
Sometimes ( often to be honest ) when I insert a password on my smartphone, after a while I get this kind of pop up/prompt by Password Manager : Is this normal? Is a real prompt from the app or something else ?
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how do i contact a Bitdefender representative to reset my account.
how do i contact a Bitdefender representative to reset my account.
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Why is BD Password Manager to SecurePass upgrade so difficult.
It requests a new Master Password; it won't accept my previous 10-digit one & at 13 letters/numbers it says the Password is ''too short'' & at 14 it says ''not complex enough''. And if your password requirement is so complex how will we commit it to memory? Can I choose not to upgrade & stay with Password Manager which…
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Secure Pas
Hi! Does secure pass saves the credentials on it's servers to regain their access with required info? i mean as firefox or proton pas's access can be regained even all of the user's devices are lost. plz update. @Alexandru_BD @Flexx @Scott any idea ?
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Why do I keep having to re-open the Password Manager, how do I stay signed in?
Have you fixed the problem of having to re-sign in the Password Manager?
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Bitdefender is blocking my yahoo mail login
Hi, I am not sure what is going on, but it seems like every time I login using Chrome, to check my yahoo mail, i will face this issue - Unmatch certificate issue? I discovered this issue is only happens on this particular PC. Should I proceed to uninstall Chrome and do a fresh install? See the pictures attached below.…
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Ransom Ware?
Last Pass helpfully locked me out of my account last year. As I was using a free version I was not entitled to human assistance and the email account they had was defunct so it was apparently impossible to recover my account or export the data! As I had a valid subscripion to Total Security I activated Passport Manager.…
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Import Lastpass into Secure Pass fails
I am contemplating switching from Lastpass to Bitdefender Secure Pass for managing passwords. I have exported the Lastpass passwords to a csv file via their export function. Upon trying to import, I am presented with an error indicating that the file format is incorrect. Can anyone offer a suggested solution to this issue?
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Issues with SecurePass
I use SecurePass on Firefox and I have been having issues with it. I was trying to login into my university's services and I kept getting an error message from the website. I tried refreshing Firefox and cleared all cookies and website data. I then disabled my extensions one by one, and narrowed it down to SecurePass. I…
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Bitdefender Secure Pass Remains Open Without Password Prompt
Dear Bitdefender Support Team, I am writing to report a concerning issue with Bitdefender Secure Pass. Despite enabling the "Do not remember me" option and setting a master password during installation, the application remains open without prompting for the master password. This behavior exposes my sensitive information to…
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SecurePass needs updates
Hello, I've been using SecurePass around 3 days after it came out, I don't exactly remember when I started using it. But I started using it right when I saw SecurePass on my Bitdefender Central. Here are some issues Slow: SecurePass is slow, it takes a while loading and usually it loads on forever unless I refresh the…
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How To Install Bitdefender Password Manager?
I have installed same but it won't let me finish the installation. It won't accept my password and it won't accept my recovery key.
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My subscription ended earlier than my licence date
My subscription ended earlier than my licence date My Licence says Bitdefender Total Security Renews 23 September 2025 But when I login to Password Manager it says "Subscription Expired" and SecurePass it says @"No Active Subscription" See Screenshot and attached
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Password Manager - Opera Browser
Dear Community-Members, I wonder if there are any plans to provide a password manager for the Opera Browser in future. If yes, when is the planned release date? Thanks for your any information, Robert
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Security of SecurePass
So. I've lots of questions regarding the security and privacy of SecurePass which I couldn't answer myself using available documentation. I've read that the data is encrypted. But what data? Just the passwords or metadata as well (which data fields within securepass are encrypted)? Are all these items in turn encrypted…
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Unable to select import file
I have installed a paid version of Bitdefender Password Manager on Android. I have exported passwords from both Kaspersky Password Manager and MS Edge. I am following the instructions to import these files into Bitdefender but it when I select the file, it does not upload. I was able to complete this on my PC. I exported…
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Secure Me seems to ******. Convince me otherwise.
I'm a multi-year user of BitDefender. It took me years to switch to Password Manager as I wasn't ready to put my passwords on somebody else's cloud. And if you scoff, let me remind that banks, credit card companies and even the US social security admin has been hacked and info stolen. But I've now used Password Manager for…
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Vault lock in in SecurePass
The no more sold Password Manager asked you for a password to show up the vault, SecurePass seams not able to do a such obvious thing, why?
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Secure Pass import from Password Manager into a folder?
After import from Password Manager to Secure Pass, how to I get the passwords out of a folder to the main "level"?
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SecurePass setup
I tried to upgrade to SecurePass. (At least my failure didn't block my use of the Password Manager, but I didn't succeed either.) I got all the way to after exporting to .csv file but can't find "settings". I followed the instructions: loaded the App, installed the extension, and told it to "Activate". I even shut down…
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Switching back to Bitdefender Password manager
It took like 30 minutes when i switched from password manager to Securepass to realize that Securepass has a lot of issues and i had to revert back to password manager, first during the migration i was struggling to find a way to copy all the accounts from the export folder to "My Vault" but i couldn't find a way to do…