My subscription ended earlier than my licence date

ppdbyrne · 2025-01-20T17:50:27+00:00

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ppdbyrne

My Licence says Bitdefender Total Security Renews 23 September 2025

But when I login to Password Manager it says "Subscription Expired"

and SecurePass it says @"No Active Subscription"

See Screenshot and attached

Bitdefender Subscription Problem.docx

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Comments

Flexx

https://community.bitdefender.com/en/discussion/102931/my-subscription-ended-earlier-than-my-licence-date

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards

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