bitdefendervpn

Bitdefender VPN stats graph shows wrong day
Hi everyone, Today is Saturday July 4th but it shows as Thursday in the stats graph, when I hover my mouse over Monday in the stats graph it shows as Wednesday July 1. It shows the date correctly, Wednesday was indeed July 1 but it shows it as Monday instead of Wednesday in the stats graph. I have bitdefender VPN version…
Bitdefender VPN Windows Service - set to 'Disabled'?? (Error)
This has been happening for a while but I wanted to go ahead and ask to see if someone could help to clarify whether this is "normal" behavior or to be expected. Basically, the VPN Host Service: bdvpnservice_1 has had a Startup Type of 'Disabled' for a while now and whenever I try to change it to anything else, this error…
Split Tunneling doesn't seem to work for Paramount Plus
I have several entries in Split Tunneling and each seems to work fine. Paramount Plus worked until a few weeks ago and then it stopped loading. If I turn off the VPN, it will work. Any thoughts on resolving this?
Bitdefender VPN drops overnight on Pixel 9 & PC simultaneously, laptop kill switch fails – Not a standard network drop
Hello Bitdefender Community, I am experiencing a highly unusual, persistent security issue across my devices, and I've run out of standard technical troubleshooting options. I am hoping someone here or a Bitdefender engineer might have insight into what is causing this. The Setup: Primary Device: Google Pixel 9 acting…
VPN issue on Android devices
Hello world! I own an HP laptop (Windows 11) and two Samsung Galaxy smartphones from A series (Android 16/OneUI 8.0 and Android 11/OneUI 3.1)... On both smartphones, I also have installed (from Samsung Galaxy Store) Rethink Network Guard (open-source DNS+Firewall+VPN application) and Secure Wi-Fi (for which I pay a monthly…
IPv6 Support for Bitdefender VPN?
When will Bitdefender VPN support dual-stack tunnels? It's pretty disappointing to be in 2025 and not have IPv6 support built into your VPN product. You even have a blog article advocating support from 2023: Why You Need a VPN with IPv6 Support
Bitdefender Premium VPN blocks RT.com on Canada servers, while free Proton VPN works, Serbia works
Bitdefender VPN Premium is blocking RT.com on every Canada server I tried. RT.com works perfectly with split tunneling, and it also works on servers in Serbia, Albania, and Georgia, so this is not a website-wide issue. Proton VPN Free, using an off-the-shelf default configuration, works perfectly on the same site, while…
VPN Interference with Payment Systems
Have noticed an increase in the number of online payment systems that are blocked or inoperable while using BitDefender VPN or other VPN (tested with TOR). Have been able to successfully process payments when the website in question is assigned to Split-tunneling or if VPN is turned off. Platform: Windows 11, Firefox or…
Potential VPN restriction in United Kingdom
Does BitDefender know if we are about to have a VPN restriction put in place in the UK? I hear the government keep posturing about implementing one. It would be disappointing if it materialised. Thanks, Guiseppe.
Bitdefender VPN seems to block many email messages and legitimate web sites from loading
Bitdefender VPN seems to block some email messages (they come up as "no content" unless I turn VPN off) and legitimate web sites from loading (the sites simply time out, just plain won't load). This includes messages from legitimate companies with whom I have accounts, and from some friends, as well as from our synagogue.…
VPN auto-connect doesn't work for applications
Hello, I would like to be automatically connected via VPN as soon as I start the Brave browser. Unfortunately, this does not work. I have also added other programs to the auto-connect list on a trial basis, but unfortunately that does not work either. What could be the reason for this and how can it be fixed? I'm running…
Why does Web Protection and VPN not run at the same time?
Hey all, just wondering why both programs will not run at the same time as one will turn off if the other is going. For iphone and laptop, thank you!
Bitdefender VPN Modifying Hosts File - Aggressive Configuration Causing Security Concerns
Hello Bitdefender team, As a the son of a paying customer of your Bitdefender Family Plan, I want to report a concerning behavior I've discovered with Bitdefender VPN. I've noticed that Bitdefender VPN modifies the Windows hosts file with entries pointing to: 44.237.64.185 geoip.pango-paas.co 108.157.173.88…
Large amounts of secured Traffic
I keep Noticing large numbers coming up on my VPN like this One I've Secured 649 GB less then yesterday? That's definitely not accurate is this a glitch or is there something i should be concerned about ?
Bitdefender reverted to a free version randomly today?
I tried using my VPN today and randomly bitdefender reverted me back into the free version despite owning total security package. The whole reason I switched from Norton to bitdefender total security was due to it allowing an unlimited use of VPN like Norton does but now it's changed mine to the free version. Is there a…
Bitdefender Total Security VPN
I'm having a problem getting to a eu website for Kaspersky. I always assumed with a VPN my computer was hidden and I could go on a site ban by the US government because whoever or whatever couldn't detect where on the planet mu PC was because the VPN was on hiding my IP address and region. Does anybody know why I can't get…
macOS Sequoia - Bitdefender VPN connects but websites do not load
Hi all, hoping you can help me sort this out. On my Mac (Sequoia 15.6) Bitdefender VPN seems to connect but websites do not load in any browser. If I use Tunnelbear VPN however everything seems to work as expected. I've done a fresh install of the Bitdefender VPN app and have done most of the troubleshooting steps (turned…
Mocking Location
Hello, I'm new to Bitdefender VPN and wondering if there is an option to mock my location. I know I can change the location but this isn't the case. I mean even after changing the location, I still see some ads. I've enabled both ad blocker and anti tracker, but it seems that they are not real things! My previous…
Poor reliability of connection on 5.2.7.2 Bitdefender VPN
Hey all, I noticed a problem with the latest update of Bitdefender VPN, which also introduced WireGuard as a protocol. I have been all through the help files and not getting the support I need. I think there are bugs in this version, because VPN connection is just not as stable as it used to be. There are issues with…
Latest ios update - now cannot search internet with vpn on?
Ios macOS Sequoia 15.6 Tried the usual fixes: clear history, check connection, restart, verify enabled javascript, checked extensions. Only thing that works to search is to turn off the VPN. Believe there something not quite matching with the newest update since this happened right after.
Bitdefender VPN connect to my WiFi?
Why does Bitdefender VPN connect to my WiFi and become my only WiFi connection? If I turn off VPN, my WiFi (DECO) connects and everything else I have on WiFi works. Bitdefender VPN is not listed among the available networks. Does Bitdefender VPN have an SSID and password, and if so, where can I find it?
VPN - Can't run and unable to uninstall, can't find SelfProtect.ktext in /Library/Extension
I don't know why but a few days ago VPN decided to not run. After I try to launch I retrive a strange error with Finder icon: "File not found". I try to uninstall following these steps suggested by the uninstall app: https://www.bitdefender.it/consumer/support/answer/28441/ - run Mac in recovery mode → delete the folder…
Why does BD VPN perform so inconsistently ?
I have used BD VPN for a few years now, and I have failed to resolve a problem that may result in me not renewing my subscription in the next few days. Should the internet operate when VPN is not enabled? Quite often I turn on the computer, and eventually a browser window opens (after 1-2 min), and sometimes I am informed…
Pages seem to load without CSS styling
Hi all, recently many times I enter websites that load without CSS styling when VPN is turned on. Once I turn off Bitdefender VPN and everything seems to work. When I add such website to excluded list for split tunneling it does not help. I also tried to suggested fix to change the DNS server in system settings but it also…
How do I configure BD VPN to not block Webex?
I'm using Webex through BD VPN on Win 11. Latest versions of all. I've added to split tunneling everything I can find related to Webex. Sometimes it works. Sometimes not. Usually, when starting Webex I'm unable to make VoIP calls right away but something works itself out and I'm able to use VoIP after a few minutes. This…
VPN Not Working in UAE – Any Similar Experiences?
Hello everyone, I’ve been using Bitdefender Premium VPN package, mainly to make international calls to my loved ones outside the UAE. Initially, I experienced some issues with the VPN not working properly here, but the Bitdefender support team was fantastic at the time and managed to resolve it quickly. However, around 3…

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