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How can I correct default port timeout?
When VPN is active I get a message "Connections to the server “imap.gmail.com” on the default ports timed out." This happens for all my email accounts and clears when I turn VPN off. Any suggestions? Thanks
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Regarding the new update
Hello, There was recently a new update with Bitdefender VPN, and ever since. Some servers are trouble, and seems like their being blacklisted from ISP's.. or they have issues on themselves. I never had these issues before the update. Some issues Failing to properly connect; when I decide to connect to the VPN, I have to…
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Is there a way to set up Bitdefender VPN on Linux?
I tried installing Bitdefender VPN on Fedora Linux using Bottles and Wine but none worked. So, I tried looking for a .ovpn file from Bitdefender VPN to try and set it up on Linux but couldn't find it. Is there any other way? I'm really satisfied with the products Bitdefender offers with the subscription and would like to…
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Disturbances when VPN is active
On some days I am experiencing frequent transmission interruptions and failing access to internet sites when VPN is active. These failures are not permanently present but an annoyance. By trial and error I found out that the diturbances vanish, when I switch VPN off. Comments by Bitdefender would be welcome, as well as…
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Bitdefender VPN blocks all internet access on one of my 15 devices!`
Hi Out of my fifteen devices, I have only one out of seven similar Dell desktops with the above issue. All are running win 11 home, four with version 23H2 and two running 24H2. Only one desktop running 23H2 has the above problem, it is 12 months old and has been running well until a couple of weeks ago. Occasionally it…
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Pages seem to load without CSS styling
Hi all, recently many times I enter websites that load without CSS styling when VPN is turned on. Once I turn off Bitdefender VPN and everything seems to work. When I add such website to excluded list for split tunneling it does not help. I also tried to suggested fix to change the DNS server in system settings but it also…
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VPN over limit after 1 minute
How can a vpn use 200mb in 1 minute of usage? this is the 2nd time i went to pay bills using the secure pay in Bitdefender and it consumes all 200 mbs. first time it took under 15 minutes and today it took about 2. all i'm doing is logging into my bank to pay bills. Bitdefender vpn is just a joke in my opinion. what is…
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No internet connection after updating the BitdefenderVPN (ver 27.2.1.1(b))
As per title, I was prompted to update the BitdefenderVPN to the latest version. I was able to connect to VPN server, no issues and surprisingly quite fast connect to the server, however, no internet connection. Anyone experience this? The update happened literally a few minutes ago.
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Bit Defender VPN Not Registering
I have a account which has 2 premium VPN slots left, but cannot install VPN on my son's computer (W11). I have sent the link to him numerous times, installed, uninstalled. Is this a bug?
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what is the problem with Bitdefender VPN on ios ?
i tried to connect to bitdefender vpn on a different iphones and a different wi-fi and the result is always is error code 9 , i can connect from time to time but the connection will last at most for 1 minute, but on my pc there is no problem. if anyone can connect on ios and see if you have the same problem.
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Trying to Install BD on a New Surface
Brand new Surface 11, fresh out of the box. (Windows 11 Home) Already installed the Bitdefender Security without an issue. Trying to install VPN without any luck. Tried everything on forums, turning off the Firewall, rebooting - no luck. Went directly into Bit Central, it won't allow me to download from the site, as you…
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Use Bitdefender VPN With ASUS Zenwifi AX Router. Any Help?
Hi! Anyone who knows how to set up a Zenwifi router to work with Bitdefender VPN. I guess I need to use the OpenVPN alternative in the router's VPN client settings, but it needs a .ovpn file. Where do I get this? Regards, Stefan
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Bitdefender vpn unifiedSDK.service.exe error in windows reliability monitor
Hi everyone, There is an issue when the bitdefender vpn is installed it gives an unifiedSDK.service.exe error in the windows reliability monitor, this error occurs every time after boot. The vpn does connect but when closing the vpn app and then restarting it I also sometimes get a "the service does not work at this time.…
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New VPN release issues
Ever since the new VPN rolled out about a week ago I have encountered more problems than I ever experienced in any other release/update. For example: Dropped VPN connections - whether in a wired or wireless environment the VPN connection drops then if it comes back the transfer rate goes to a crawl < 5Mbps. Constant need…
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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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VPN Mac OS shuts off every time I stop using computer (MacBook Pro)
(Only 2 Mac categories? Neither relevant.) I work, it's on. I walk away and come back, it's off. Of course, most of the time I never remember to turn it on since this happens many times a day. I don't close the laptop lid either. Mac OS 14.6.1 Bitdefender VPN on my iPad Pro and iPhone don't have this problem.
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All of the sudden VPN Broken Tunnel Error causing disconnect and can't access certain sites
With an unusual effect --- I cannot access any of my personal websites I own and are hosted through hostgator when the VPN is NOT working. I can ONLY get to them when the VPN is connected and working. This JUST started happening right around doing a windows 11 update. I can get to my portal dashboard on hostgator, but…
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Opposite problem - I can only access my bank's website if VPN is ON
Up until two days ago in the afternoon, I was able to access my bank's website without vpn (because I never turn on vpn when I'm at home). I accessed it that morning but by afternoon, I kept getting "…site can't be reached, took too long to respond…". I use Chrome but I also tried it on Edge - same thing. Nor can I access…
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VPN open's unwanted ports
Dear Bitdefender Team / research team. I'm struggling to understand the best protection possible to my devices?! Wonder IF I could get some professional enlighten. So, I'm using an external router with a firewall dropping external requests to ports (not netgear) and I'm using a windows sandbox with VPN turned on (doesn't…
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RE: Problems with Tabtouch and VPN?
G'day Bitdefender team! I use the betting site TABtouch for betting on the horses here in Western Australia (this betting site is exclusive to Western Australia) and since the new design/upgrade for the VPN I seem to have problems with the TABtouch site when the VPN is on. The VPN location I use is a Australia, however I…
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Bitdefender VPN & MS Outlook
I have installed the premium VPN and everything went well. My problem is that I can't receive emails through MS Outlook Version 2201 (Build 14827.20158). I have read all the FAQ's and help files but it still doesn't work. I also have Bitdefender Total Security installed. Any help would be appreciated. Cheers James
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Crazy amount of trackers blocked.
My VPN on PC is blocking a crazy amount of trackers. In less than 24 hours of vpn connectivity, it claims to have blocked more than 1.2k trackers. I feel like this is a crazy amount, and the computer has only idled and been used to play a couple of games and watch YouTube. Anyone know what's going on or if this is a normal…
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My IP address shows up as "244.234.30.10fasdfadsfadsfasdfads"
When I first start my PC and open bit defender vpn, it shows my IP as 244.234.30.10fasdfadsfadsfadsfads then quickly changes to "no network connected" even though I am connected to the internet. It says the same thing after I connect to the VPN. What is going on? I'm worried someone is trying to spoof my IP or something of…
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How long is the turnaround?
I am having the error code 9 for my bitdefender VPN, It just happened all of a sudden. the customer support requested me to use the Bitdefender support tool. I have sent the log and still waiting for reply. how long will it take for them to send a fix?
