-
VPN Mac OS shuts off every time I stop using computer (MacBook Pro)
(Only 2 Mac categories? Neither relevant.) I work, it's on. I walk away and come back, it's off. Of course, most of the time I never remember to turn it on since this happens many times a day. I don't close the laptop lid either. Mac OS 14.6.1 Bitdefender VPN on my iPad Pro and iPhone don't have this problem.
-
Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
-
All of the sudden VPN Broken Tunnel Error causing disconnect and can't access certain sites
With an unusual effect --- I cannot access any of my personal websites I own and are hosted through hostgator when the VPN is NOT working. I can ONLY get to them when the VPN is connected and working. This JUST started happening right around doing a windows 11 update. I can get to my portal dashboard on hostgator, but…
-
Bitdefender vpn unifiedSDK.service.exe error in windows reliability monitor
Hi everyone, There is an issue when the bitdefender vpn is installed it gives an unifiedSDK.service.exe error in the windows reliability monitor, this error occurs every time after boot. The vpn does connect but when closing the vpn app and then restarting it I also sometimes get a "the service does not work at this time.…
-
Opposite problem - I can only access my bank's website if VPN is ON
Up until two days ago in the afternoon, I was able to access my bank's website without vpn (because I never turn on vpn when I'm at home). I accessed it that morning but by afternoon, I kept getting "…site can't be reached, took too long to respond…". I use Chrome but I also tried it on Edge - same thing. Nor can I access…
-
VPN open's unwanted ports
Dear Bitdefender Team / research team. I'm struggling to understand the best protection possible to my devices?! Wonder IF I could get some professional enlighten. So, I'm using an external router with a firewall dropping external requests to ports (not netgear) and I'm using a windows sandbox with VPN turned on (doesn't…
-
RE: Problems with Tabtouch and VPN?
G'day Bitdefender team! I use the betting site TABtouch for betting on the horses here in Western Australia (this betting site is exclusive to Western Australia) and since the new design/upgrade for the VPN I seem to have problems with the TABtouch site when the VPN is on. The VPN location I use is a Australia, however I…
-
New VPN release issues
Ever since the new VPN rolled out about a week ago I have encountered more problems than I ever experienced in any other release/update. For example: Dropped VPN connections - whether in a wired or wireless environment the VPN connection drops then if it comes back the transfer rate goes to a crawl < 5Mbps. Constant need…
-
Bitdefender VPN & MS Outlook
I have installed the premium VPN and everything went well. My problem is that I can't receive emails through MS Outlook Version 2201 (Build 14827.20158). I have read all the FAQ's and help files but it still doesn't work. I also have Bitdefender Total Security installed. Any help would be appreciated. Cheers James
-
Crazy amount of trackers blocked.
My VPN on PC is blocking a crazy amount of trackers. In less than 24 hours of vpn connectivity, it claims to have blocked more than 1.2k trackers. I feel like this is a crazy amount, and the computer has only idled and been used to play a couple of games and watch YouTube. Anyone know what's going on or if this is a normal…
-
My IP address shows up as "244.234.30.10fasdfadsfadsfasdfads"
When I first start my PC and open bit defender vpn, it shows my IP as 244.234.30.10fasdfadsfadsfadsfads then quickly changes to "no network connected" even though I am connected to the internet. It says the same thing after I connect to the VPN. What is going on? I'm worried someone is trying to spoof my IP or something of…
-
How long is the turnaround?
I am having the error code 9 for my bitdefender VPN, It just happened all of a sudden. the customer support requested me to use the Bitdefender support tool. I have sent the log and still waiting for reply. how long will it take for them to send a fix?
-
No internet connection after VPN connected 😕
Hello! I have had this issue on my laptop running on Windows: every time the Bitdefender VPN is connected, the internet connection is lost. Why? What should I do? Thank you!
-
Bitdefender VPN blocks PLEX server Settings?
While my Bitdefender VPN is on I am unable to access my PLEX server settings. I've set up split tunneling for the PLEX media server on the VPN so I'm not sure what's happening. This is occurring while trying to access the PLEX server settings while on the same computer that the PLEX server is located so I'm not remoting in…
-
Static IP address
How do I assign a static IP address in Bitdefender VPN?
-
Host File - windows 10
Every time i connect the VPN 2 files are added to the host file. This is the lines: 35.82.40.89 geoip.pango-paas.co 52.222.169.120 1uzxr3b3jraw5nlmnvbsikiioud2vilw5.web-networking.com Is normal or i have any problem with my VPN?
-
Channel 7 farmer wants a wife
I am in the uk and can use VPN Premium on my iPad to access Channel 9 Married at First Sight online but have had no joy at all in getting the Channel 7 online coverage of Farmer Wants a Wife to connect. Anyone have any suggestions for getting it to work?
-
I bought a new laptop and says VPN is not available in this platform. Is there a way to download it?
I subscribed with VPN. It was all fine with my Windows 10 PC but now I bought a new laptop with Windows 11 and when I try to download VPN, it says it's not available on this platform? Is there a way to download it? Thanks.
-
VPN speed
I am using BitDefender products for more than 15 years, so the addition of VPN to their services made me very happy, as I could have now all the online safety services under one hood. I have the VPN for more than one year, but only recently I started to use it, as my previous solution NordVPN expired. Unfortunately, the…
-
Cant login to this site when bitdefender VPN on.
Hi! I cant login to this site when bitdefender VPN is on, only when I turn it off I can.
-
How to resolve this problem
Hello, Several times a day i receive by notification the message below form Bitfefender. The message is blocked and that's great but I don't like this. I have a Bitdefende Premium and vpn license. The VPN is always on. Can anyone tell me how I can resolve the problem below and where it comes from? Thanks in advantage for…
-
VPN youtube no internet
Hello! Yesterday and today I can't connect to youtube.com using the VPN. I have to disconnect the VPN so I can browse youtube. Youtube says I have no internet. What can be done? Thanks!
-
Mocking Location
Hello, I'm new to Bitdefender VPN and wondering if there is an option to mock my location. I know I can change the location but this isn't the case. I mean even after changing the location, I still see some ads. I've enabled both ad blocker and anti tracker, but it seems that they are not real things! My previous…
-
Bitdefender installs DCI VPN connection for mac and it's automatically connect. How to disable
Hello , Bitdefender installs DCI VPN connection for mac and it's automatically connect. I need to know what is it and how I could disable it. Can you help me to understand this problem ?
-
How do I get configs for OpenVPN?
Hello! When I open Bitdefender VPN on my computer, I can't see any additional protocols versus on Android. After researching, I found out that protocols other than Hydra are not supported on desktop. My question is, I want to use OpenVPN, so how could I get the OpenVPN configuration file (.ovpn) so I can use it with the…
-
BITDEFENDER Poor on Apple Devices 😡😡😡
I have had Total Security for years; it works well on Windows, but never on my iPads. This has been a constant problem for iPadOS. I periodically reinstall it on my iPad and it immediately blocks my emails, so I immediately delete the app again. Today is no different. I got tired of reporting the problem and never getting…
