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How to resolve this problem
Hello, Several times a day i receive by notification the message below form Bitfefender. The message is blocked and that's great but I don't like this. I have a Bitdefende Premium and vpn license. The VPN is always on. Can anyone tell me how I can resolve the problem below and where it comes from? Thanks in advantage for…
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VPN youtube no internet
Hello! Yesterday and today I can't connect to youtube.com using the VPN. I have to disconnect the VPN so I can browse youtube. Youtube says I have no internet. What can be done? Thanks!
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Mocking Location
Hello, I'm new to Bitdefender VPN and wondering if there is an option to mock my location. I know I can change the location but this isn't the case. I mean even after changing the location, I still see some ads. I've enabled both ad blocker and anti tracker, but it seems that they are not real things! My previous…
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Bitdefender installs DCI VPN connection for mac and it's automatically connect. How to disable
Hello , Bitdefender installs DCI VPN connection for mac and it's automatically connect. I need to know what is it and how I could disable it. Can you help me to understand this problem ?
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How do I get configs for OpenVPN?
Hello! When I open Bitdefender VPN on my computer, I can't see any additional protocols versus on Android. After researching, I found out that protocols other than Hydra are not supported on desktop. My question is, I want to use OpenVPN, so how could I get the OpenVPN configuration file (.ovpn) so I can use it with the…
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BITDEFENDER Poor on Apple Devices 😡😡😡
I have had Total Security for years; it works well on Windows, but never on my iPads. This has been a constant problem for iPadOS. I periodically reinstall it on my iPad and it immediately blocks my emails, so I immediately delete the app again. Today is no different. I got tired of reporting the problem and never getting…
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Regarding VPN
I have purchased Ultimate Security. I also installed it on my IOS. But after installing it on my iPhone I have noticed that, 3 types of VPN has been created provided by Bitdefender. Now I am confused that which VPN should I use. Those are: Bitdefender Mobile Security Bitdefender (Hydra) Bitdefender Mobile Security Kindly…
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Bitdefender VPN seems to block many email messages and legitimate web sites from loading
Bitdefender VPN seems to block some email messages (they come up as "no content" unless I turn VPN off) and legitimate web sites from loading (the sites simply time out, just plain won't load). This includes messages from legitimate companies with whom I have accounts, and from some friends, as well as from our synagogue.…
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When I select UK as my VPN location, it shows Iran, but when I select, any other country it shows
Hello, I am wondering if I could get some advice with regards to something which seems out of the ordinary. When I select UK as my VPN location, it shows Iran, but when I select any other country it shows that country as my location, very concerned as in my head it does not make sense, have I been hacked? I cant get my…
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Renew subscription
My VPN subscription is due in 9 days however as most of us know the VPN has issues with speed. I have installed the last update and replied to support with my results that are not good. No matter what protocol I use the VPN slows down the data transfer compared to not using the VPN. I received an email saying "Also, once…
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VPN on PC showing as "expired" even though many months left on subscription?
Can't connect or change location as my VPN within the Bitdefender app says it has expired, even though my account says I have until next october.
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VPN vs. Smart DNS: Which One’s Better at Protecting Your Privacy?
VPN and Smart DNS proxies are handy if you want to hide your digital identity from various online services. However, their functionality is wildly different, and one of them is considerably more effective than the other at safekeeping your privacy. It’s no secret that VPNs are one of the most efficient ways to anonymize…
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VPN Server of South Korea
VPN Server of South Korea is not working on Netflix. I using VPN for Netflix but Netflix check my VPN IP to Canada not South Korea. I don't know why, but I checked ipv4 and ipv6 both are South Korea, Google is South Korea too, but only Netflix check to Canada not South Korea. Can you guys change the Server or fix this for…
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VPN won't connect
All of a sudden my VPN is refusing to connect. I does not matter how many times I reboot my HP Envy, running the latest versions of Google Chrome & MS Edge, I get the Code 9 error message.
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Can't access Disney+ while VPN is active no matter what (in Canada)
I saw this brought up here from last year but I can't find any solution, and everything else I've been trying isn't working. I can't access the Disney+ library when my VPN is active no matter what. I think it is registering me as a US account even though I've been reconnecting to different locations across Canada. I can…
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Google search asking if I am a robot
Hello everybody, it's my first post and ask for sympathy :) !!! Google systems detect unusual traffic and asks me constantly if I am a robot when i am connected to my optimal VPN Server which is in Greece. How these kind of problems are dealt? Does the BitDefender team do something about it? Any recommendations? Thank you
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Thunderbird Unable to Connect to Xfinity IMAP Server with SSL/TLS When Using Bitdefender VPN
Hello Community, I hope someone can assist me with this persistent issue with Thunderbird while trialing the Bitdefender VPN client for my internet security. When I launch Mozilla Thunderbird, it connects to my Xfinity email account without any problems. However, Thunderbird displays an error message after a certain…
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Bitdefender on 3 devices. I added Premium VPN on 1 device. How do I add to other devices?
I have Bitdefender Total Security installed on 3 devices. I just added Premium VPN to one device. Do I need to download, install, and activate VPN on my other devices?
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Product Activation in Windows 11
I have reinstalled the product because my bitdefender vpn is not working but after reintalling from central website product is not getting activated and I have unintalled and reinstall the software 3 to 4 times so give me proper suggestion what to do Please reach out to my WhatsApp number [removed by admin] for the…
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Is there an issue with VPN or my understanding of how it works?
I have recently installed Bitdefender Premium security and activated VPN. I am in Canada and I use a website that is restricted to the region I live in... If I am outside of that region then I cannot get access. But when I connect to the closest VPN server to me (which is in a different part of canada and outside of my…
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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Bitdefender settings say connect VPN at startup. Why does it keep asking to start VPN?
I use Bitdefender on a Windows 11 desktop. Settings are configured to start VPN when Windows loads, but I frequently (not always) get a popup after a cold boot asking if I want to start VPN.
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VPN Virtual Location is a lie?
Hello, I am based in Australia. It has become quite evident that despite setting my virtual location to Australia, which location I actually get is pot luck. I know this as I use applications that are geo-fenced to Australia and a quick check on the web tells me which location my VPN is based at. Rarely it seems I do get…
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VPN on PS4
Does anyone know how to use Bitdefender VPN on a PS4, or through a cable providers modem upstream from a PS4?
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VPN Fails
After much messing around during the past 3 months, with VPN blocking sites and apps most of which were allowed through. I have decided to delete it from my desk top and mobile phone. On my phone once deleted, I had 2 Samsung phone updates and all sorts of unseen emails from my contacts appeared. Sorry but if I cannot…
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VPN on Android Won't Connect (Error 32801 and 12)
I know these questions are everywhere, but I can't seem to find an answer on here specific to the error message I'm receiving. I've been unable to connect to my VPN on my Android phone. When I try within the Central app, I get error 32801, and when I try in the separate VPN app, I get error message 12. I've cleared the…
