Bitdefender VPN & MS Outlook

Jamesdoylephoto

I have installed the premium VPN and everything went well. My problem is that I can't receive emails through MS Outlook Version 2201 (Build 14827.20158). I have read all the FAQ's and help files but it still doesn't work. I also have Bitdefender Total Security installed. Any help would be appreciated. Cheers James

Alexandru_BD

Hello @Jamesdoylephoto and welcome to the Community!

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. The engineers may request some logs from you.

You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/

Stay safe.

sabaca

Me too….. as of upgrading/renewing VPN Premium, I can't get emails w/o dropping the VPN. I keep getting the prompt for my Outlook password. waiting on support now