Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

When I select UK as my VPN location, it shows Iran, but when I select, any other country it shows

Options
Toblaroner
Toblaroner Mr
in VPN

Hello,

I am wondering if I could get some advice with regards to something which seems out of the ordinary.

When I select UK as my VPN location, it shows Iran, but when I select any other country it shows that country as my location, very concerned as in my head it does not make sense, have I been hacked? I cant get my head around it.... Please see the pictures below.

Germany VPN setting.PNG
Ireland VPN setting.PNG
UK VPN setting.PNG


Tagged:

Comments

  • Scott
    Scott Defender of the month mod
    Options

    Hi @Toblaroner

    From what country are you located? Did you try clearing your browser's cache, restart it and exit out of BD VPN (right-click the system tray icon). Then restart the VPN and confirm your UK connection with mylocation.org, and see where you're at.

    I'm in the US, and in connecting to both UK servers, London, and Manchester connected to those locations.

    Let us know your results.

    Scott

    All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/

All Time Leaders

Categories

Defenders of the month