How to resolve this problem

Tom Spekenbrink

Hello,

Several times a day i receive by notification the message below form Bitfefender.

The message is blocked and that's great but I don't like this.

I have a Bitdefende Premium and vpn license. The VPN is always on.

Can anyone tell me how I can resolve the problem below and where it comes from?

Thanks in advantage for help.

Kind regards from Holland.

Tom Spekenbrink.

[*email removed by @Flexx*]  

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Functie:

Preventie van online dreigingen

We hebben deze gevaarlijke pagina voor uw bescherming geblokkeerd:

[*url removed by @Flexx*]  

Naam bedreiging: GT:JS.Phishing.7.EF451E0D

Gevaarlijke pagina's proberen software te installeren die schadelijk kan zijn voor uw apparaat, persoonlijke gegevens kan verzamelen en zonder uw toestemming handelingen kan stellen.

Flexx

https://community.bitdefender.com/en/discussion/99082/how-to-resolve-this-problem

The link you provided is malicious. Have a look at below stated virustotal scan result

https://www.virustotal.com/gui/url/3a4528740c983a0a6f975748a521905d337bc29a09da8c98e55a71e8a13b49b5?nocache=1

Kindly check if the following steps help you

1) Restart your PC in safe mode. You can follow this guide: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open the Run command and execute the following commands one by one:

temp – delete all the files in the folder.

%temp% – delete all the files in the folder.

prefetch – delete all the files in the folder.

3) Restart your PC in normal mode by unselecting the option to run the system in Safe Mode, then click 'Apply.'

4) Reset your web browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Reset the Windows host file to default. You can find instructions here: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

6) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

Regards

Tom Spekenbrink

Hello Flexx,

Many thanks for very your quick response and possible solution.

When I have some time I will try to resolve my registerd problem.

Kind regards form Holland,

Tom Spekenbrink