Use Bitdefender VPN With ASUS Zenwifi AX Router. Any Help?

StefanR

Hi!

Anyone who knows how to set up a Zenwifi router to work with Bitdefender VPN. I guess I need to use the OpenVPN alternative in the router's VPN client settings, but it needs a .ovpn file. Where do I get this?

Regards,

Stefan

Gjoksi

Hello.

I think your best bet is to contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Regards.

StefanR

Thank you! I have spoken to them already.

It isn't possible to use Bitdefender VPN with any router. :-(

Regards,

LJ2

I have the same issue with my Asus router. VPN and router are not compatible. I can still run the VPN on my PC with no issues but not my phone.

LJ2

I should clarify that the Asus router works with our modem and all our devices show up on it no problem. The only issue is on the phone where the router app is running. I have not tried using a VPN from the router on the phone.

Alexandru_BD

Hello,

I think it's best to get the Premium VPN app for your mobile phone and use it like this. Both iOS and Android versions are available.

https://www.bitdefender.com/consumer/support/answer/7090/

https://www.bitdefender.com/consumer/support/answer/7091/

Regards,

Alex

LJ2

Thanks Alexandru for your comment. I do have the Bitdefender Premium Security. I think the issue is my Modem is old so I will replace it with one that is suitable. The router is not connecting properly and devices are not showing up on the phone app.

LJ2

Just to clarify, I also have the premium vpn on my phone.