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Secure Pas
Hi! Does secure pass saves the credentials on it's servers to regain their access with required info? i mean as firefox or proton pas's access can be regained even all of the user's devices are lost. plz update. @Alexandru_BD @Flexx @Scott any idea ?
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Why do I keep having to re-open the Password Manager, how do I stay signed in?
Have you fixed the problem of having to re-sign in the Password Manager?
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Bitdefender is blocking my yahoo mail login
Hi, I am not sure what is going on, but it seems like every time I login using Chrome, to check my yahoo mail, i will face this issue - Unmatch certificate issue? I discovered this issue is only happens on this particular PC. Should I proceed to uninstall Chrome and do a fresh install? See the pictures attached below.…
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Ransom Ware?
Last Pass helpfully locked me out of my account last year. As I was using a free version I was not entitled to human assistance and the email account they had was defunct so it was apparently impossible to recover my account or export the data! As I had a valid subscripion to Total Security I activated Passport Manager.…
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Import Lastpass into Secure Pass fails
I am contemplating switching from Lastpass to Bitdefender Secure Pass for managing passwords. I have exported the Lastpass passwords to a csv file via their export function. Upon trying to import, I am presented with an error indicating that the file format is incorrect. Can anyone offer a suggested solution to this issue?
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Issues with SecurePass
I use SecurePass on Firefox and I have been having issues with it. I was trying to login into my university's services and I kept getting an error message from the website. I tried refreshing Firefox and cleared all cookies and website data. I then disabled my extensions one by one, and narrowed it down to SecurePass. I…
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Bitdefender Secure Pass Remains Open Without Password Prompt
Dear Bitdefender Support Team, I am writing to report a concerning issue with Bitdefender Secure Pass. Despite enabling the "Do not remember me" option and setting a master password during installation, the application remains open without prompting for the master password. This behavior exposes my sensitive information to…
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SecurePass needs updates
Hello, I've been using SecurePass around 3 days after it came out, I don't exactly remember when I started using it. But I started using it right when I saw SecurePass on my Bitdefender Central. Here are some issues Slow: SecurePass is slow, it takes a while loading and usually it loads on forever unless I refresh the…
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How To Install Bitdefender Password Manager?
I have installed same but it won't let me finish the installation. It won't accept my password and it won't accept my recovery key.
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My subscription ended earlier than my licence date
My subscription ended earlier than my licence date My Licence says Bitdefender Total Security Renews 23 September 2025 But when I login to Password Manager it says "Subscription Expired" and SecurePass it says @"No Active Subscription" See Screenshot and attached
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Password Manager - Opera Browser
Dear Community-Members, I wonder if there are any plans to provide a password manager for the Opera Browser in future. If yes, when is the planned release date? Thanks for your any information, Robert
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Security of SecurePass
So. I've lots of questions regarding the security and privacy of SecurePass which I couldn't answer myself using available documentation. I've read that the data is encrypted. But what data? Just the passwords or metadata as well (which data fields within securepass are encrypted)? Are all these items in turn encrypted…
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Unable to select import file
I have installed a paid version of Bitdefender Password Manager on Android. I have exported passwords from both Kaspersky Password Manager and MS Edge. I am following the instructions to import these files into Bitdefender but it when I select the file, it does not upload. I was able to complete this on my PC. I exported…
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Secure Me seems to ******. Convince me otherwise.
I'm a multi-year user of BitDefender. It took me years to switch to Password Manager as I wasn't ready to put my passwords on somebody else's cloud. And if you scoff, let me remind that banks, credit card companies and even the US social security admin has been hacked and info stolen. But I've now used Password Manager for…
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Vault lock in in SecurePass
The no more sold Password Manager asked you for a password to show up the vault, SecurePass seams not able to do a such obvious thing, why?
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Secure Pass import from Password Manager into a folder?
After import from Password Manager to Secure Pass, how to I get the passwords out of a folder to the main "level"?
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SecurePass setup
I tried to upgrade to SecurePass. (At least my failure didn't block my use of the Password Manager, but I didn't succeed either.) I got all the way to after exporting to .csv file but can't find "settings". I followed the instructions: loaded the App, installed the extension, and told it to "Activate". I even shut down…
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Switching back to Bitdefender Password manager
It took like 30 minutes when i switched from password manager to Securepass to realize that Securepass has a lot of issues and i had to revert back to password manager, first during the migration i was struggling to find a way to copy all the accounts from the export folder to "My Vault" but i couldn't find a way to do…
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Bitdefender SecurePass - An Easy Lock Button?
G'day Bitdefender Team! I'm enjoying the new SecurePass feature, albiet slow at times but my main negative point towards it, is there is no straight forward way of locking down the extension so no-one around my desk can access it. Sure, I could go the ol' screensaver type lockout/password route…but frankly, the piece of…
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How can I secure SecurePass plug-in in Chrome (windows)
I installed the plug-in in Chrome for Bitdefender Securepass and imported accounts & passwords. Using Password Manager, the plug-in was secured: everytimea new Chrome session was started, I had to fill in the master password to activate the plug-in. With SecurePass it seems it is not secured the same way: when I start a…
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Does SecurePass automatically store password/account info for new accounts?
Password Manager detected a log into a new account and asked to store the login and account info. VERY Convenient. It doesn't look like the "improved" SecurePass does that. Am I missing a config setting? I am on Windows 11 with the latest extension installed. I would hope that SecurePass has feature parity, at least, with…
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Why change to Secure pass??
Can someone please tell me why I should change from Password Manager to Secure pass when Secure pass offers less options as is shown in this link. https://www.bitdefender.com/consumer/support/answer/109210/
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Does SecurePass have an auto lock feature
This message is in the product guide, but I cant find how its done. Did you forget to sign out after using a device that is not yours?! This feature will lock the password manager with a PIN or log you out after a period of inactivity at browser level.
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Wallet->.csv->SecurePass question--
I followed the instructions for importing my passwords from BD wallet to the new "improved" SecurePass using a <>.csv file. The process did not export ALL of my accounts/passwords — only about one-third of mine. (Before you ask: I only had ONE account in Wallet.) Now, those 20 records reside in an "Import…" folder in my…
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Bitdefender SecurePass - The new and improved password manager
Hello, I've noticed Bitdefender has made a new password manager called SecurePass, it works well on both Windows and Android. I especially enjoy it on Android, since it's seamless and works better than the previous password manager (Bitdefender Password Manager). For the app itself, there are a lot changes. Such as the…
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Forgotten password - USB
I have managed to enter the wrong password too many times on my BitDefender protected USB device. It now requires administrator Intervention. Please forgive what may be a silly question but any advice please as to what I should do to access this USB that I am currently locked out of. I am the BitDefender account holder and…
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What are the differences between Bitdefender Password Manager and Bitdefender Secure Pass ?
I've seen this new function,could you explain what changes from Bitdefender Password Manager ? From what I've readed on the docs it seems to me that one is the presence of a web version for the first,apart from this,which are the differences?Should I change from Bitdefender Password Manager to Secure Pass ? Plus if I'll…
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Securepass icon appeared when composing Gmail message
I upgraded from Password manager to Securepass What happened So the Securepass icon appeares in the text field when composing a Gmail message This happened without any intervention of myself.. See image below When I clicked on this icon to see what it is doing, my screen was filled up with pop ups referencing to the…
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loging in to Bitdefender
By accident I typed my passwrd into the email field while logging in to Bitdefender itself. This keeps appearing and I can't find how to remove it. I don't want to change the password. I just want to remove the prompt. I am using Firefox on windows 10.
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Password Manager not working for chase website
for some reason the Password manager will not prompt to fill the username/password for the site below. https://secure.chase.com/web/auth/dashboard#/dashboard/overview { "product": "bitdefender", "appVersion": "1.3.1", "repo": "64.0.0", "commit": "c8a9937" } Windows OS, Chrome Extension