How to move your passwords from Kaspersky to Bitdefender Password Manager

Alexandru_BD · 2022-03-11T13:11:04+00:00

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This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats. Kaspersky Password Manager is not currently supported, so you will have to go through two additional steps to move your Kaspersky accounts to Bitdefender Password Manager.

Click on the article below for detailed steps to follow:

https://www.bitdefender.com/consumer/support/answer/9739/

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Comments

BernieK

You didn't really think this advice through did you?

So export the passwords as text. -fine

Use libreoffice, excel etc to convert to CSV - fine but remember to delete all the text files, temp files after you get the passwords into bitdefender, or you can just leave them lying around in plain text.

What is the actual format that Bitdefender imports? (you see I have tried to do this and it is not easy)

What happens with passwords that contain commas?🙄

Use an online service to convert to csv - what you should say is use a SECURE online service and one you are certain wont copy your files for data mining -These are your website logins & passwords. Just don't do this!🤐

miflori

Hi BernieK,

I'm contemplating moving from Kaspersky Total Security to Bitdefender, and I must include both Password Manager and unlimited VPN. I'm afraid the migration for the Password Manager might not work flawlessly, or I may encounter issues not knowing how the Bitdefender product works (password manager and Internet Security package). How big of a hassle did you experience migrating Kaspersky to Bitdefender? Thank you for your reply.

Best regards,

Michael

Scott

Hi again, @miflori :)

Just so you know, you would need to purchase Bitdefender Premium Security in order to get Password Manager and VPN Premium Unlimited. BD Total Security does not come with Password Manager, and the VPN that does come with it is the limited 200MB a day version. Total Security will work on multiple device platforms. BD Internet Security is just for Windows.

Here is a link to help you compare products. They do offer 30-day trials for most of the products, but not PM or VPN, but all products have a 30-day money-back guarantee.

https://www.bitdefender.com/solutions/

As far as importing Kaspersky into Password Manager, I was thankful I had about 90% of my passwords in LastPass and was able to export them as a .csv file and import them easily into BD PM. (I also still use KPM)

One member mentioned importing Kaspersky text into Bitwarden, then exporting those into a .csv file and deleting that free account after the BD PM import.

https://community.bitdefender.com/en/discussion/comment/307402#Comment_307402

If you want to edit your above post (if there's still time) and place a @ before typing the members name, will help to notify them.

Scott

miflori

Hi Scott,

Thank you very much for your added reply! I tried the method listed at the top of this chain. I exported my passwords into a text file. When I opened it in excel it turned into a very long, 1 column wide, list of data comprised of 5 lines of data re 1 password, followed by the next etc. I was unable to modify the excel file to list 5 columns plus header (or modify it at all, for that matter).

The second method suggests I download an unknown (to me) product to enable me to move it into excel to then move it into Bitdefender. I attempted that and it didn't work for me.

How easy is it to use BD Password Manager? I may have to enter passwords manually when needed.

Best regards,

Scott

https://community.bitdefender.com/en/discussion/comment/315440#Comment_315440

Hi again, Michael :)

You probably saw I answered part of your question here, the last paragraph.

https://community.bitdefender.com/en/discussion/comment/315480#Comment_315480

But just to follow up so you can see how to enter in passwords into PM, I posted the below images and a gif. The 3rd image gives you an idea of the size of the PM workspace on my notebook.

SandyYoung

The instructions for moving passwords from Kaspersky to BitDefender are a pile of mince. I have been writing code and using csv files for 40 years. Anyone coming to BitDefender without any knowledge of this topic would be well baffled. Why don't you do the job properly and provide an import program to do this? I have signed up for a three months trial and am now wondering if I want to waste any more time on this. I suspect not!

ginaferrari

I agree with SandyYoung: This process is much too complicated for most users. I have created one csv file in my life and that was about forty years ago. I need someone to do this for me. And I don't see any Chat option anywhere here.

Since Kaspersky is going away in the US I accepted the generous offer to move to Bitdefender and I added their password manager module. However, I am strongly considering eating this expense and moving to a different software that is more user friendly.

Can anyone help me and the others who I know are equally befuddled and disgusted with the lack of an easy way to transfer passwords?

Alexandru_BD

Hello @ginaferrari,

In the event you are encountering difficulties when moving your passwords to Bitdefender and the supporting article doesn't help or it's hard to follow, simply get in touch with the Support teams and they can provide further guidance. We don't have a Support chat on the actual forum, but you can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let us know how it goes.

Regards,

Alex

ginaferrari

I have been in contact with Bitdefender's chat and email technicians. I understand what I have to do; I just think it's absurd to not have a software solution to this. I have moved tons of data to and from various email services, I've used Kaspersky to import all my passwords from around my PC in one simple step. The lack of a Bitdefender app for this is inexcusable. I had already followed their instructions to create the .txt file and the .csv template. That was my starting point when I contacted a human for further help. I got repeated directions to simply move the info from my .txt file to the template, but it took my insisting on more complete help to get their final answer which was: copy and paste each entry into the template. Well, duh. l figured that for myself but I was certain I must have missed something, such as the way to move those data using a Bitdefender app. I have used multiple find/replace commands in my .txt file to remove extraneous things such as identifying labels, extra blank spaces, etc. but I still have to do some things manually. And then I will copy/paste my file into the .csv file which I will i then will have to import into Bitdefender. I really pity the people who do not have any idea how to do any of this. I actually considered eating the money I've spent to have Bitdefender to purchase a different Internet Security Package and separate Password Manager, if necessary.

jawsware

Just purchased Bitdefender after dragging my feet to find a suitable Kaspersky replacement. I got instant buyers remorse. I have 800+ accounts in my Kaspersky Password Manager. I'm not going to waste my time creating my own CSV file. I'll simply find another solution and take advantage of the 30 day money back guarantee.

dbadulici

Hello @jawsware

Are you trying to import your Kaspersky data into SecurePass? We support .txt import in SecurePass

You can follow the guide from here - https://www.bitdefender.com/consumer/support/answer/108399/

Thanks!

NekoDan

@dbadulici said:
Hello @jawsware
Are you trying to import your Kaspersky data into SecurePass? We support .txt import in SecurePass
You can follow the guide from here -
Thanks!

that dosent work it just copys only 1 thing over from the file and the data in that 1 thing isent even correct

dbadulici

Hello @NekoDan

We are very sorry you are experiencing this behavior from our product - sometimes the data format of the export is changed by other companies, and although we try to keep aware of these changes, we missed this one. We are actively working on addressing this issue - and an update will reach you as soon as possible.

Thank you!

jawsware

@dbadulici said:
Hello @jawsware
Are you trying to import your Kaspersky data into SecurePass? We support .txt import in SecurePass
You can follow the guide from here -
Thanks!

This isn't true. To import from Kaspersky (according to the Bitdefender website), I'm expected to create my own CSV file from the TXT file Kaspersky exports. I have 800+ entries. I'm not doing this.

I gave up and started using a different password manager.

dbadulici

Hello @jawsware

The information on our site pertains to importing data into Password Manager, not into SecurePass. For SecurePass, we support imports directly from the Kaspersky .txt file, although we are currently experiencing some issues with that particular format. We are looking into it and hoping to deliver the fix to our customers soon.

Thank you!

Richard68

I have installed Bitdefender Premium Security Individual today and tried several imports:

txt file from Kasperspy
write a csv file with 23 item header
write a csv file with 3 item header
a test csv with just one item

but none work. More frustrating: the error message says "File format wrong." but otherwise gives no clue. Looks like I am having the problem you are fixing.

Do you have an update on when that bug fix is ready?

Kind regards!

dbadulici

Hello!

We have identified the issue with Kaspersky imports - depending on the platform you are using, the fix will be available next week, or the one after. I will update this thread when the fix becomes available.

Thank you!