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Save history password change in SecurePass
Hello all, sometimes can happen that a change password does not work correctly and the new password has saved in the SecurePass but not in the site. This is a bad situation becouse you can't retry with the old password. I'd like to have an history of old passwords also in the BitDefender SecurePass as in PasswordManager…
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Password Manager 2FA problem
As said, the plug-in on my my browser show invalid 2FA codes while the app on my phone provides correct ones, and they are different codes of the same account at the same time. Why is that happening?
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Is anyone else unable to log in to the mobile app (iOS) because it doesn't recognize the master pw?
I primarily log into accounts on my phone and iPad and therefore most often wind up creating/saving new passwords there as opposed to on my desktop. Since switching to Bitdefender last month, I've been unable to use the mobile app because it it returns a Wrong password message. I have confirmed I am entering the correct…
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Password Manager: Why do I now have to keep entering in my password with each browsing session?
I have used Bitdefender Total Security and Bitdefender Wallet for several years, managing hundreds of passwords across various browsers (e.g., Chrome, Firefox, Edge, etc.). After turning on my computer, I was able to open a browser and log into my Bitdefender Wallet ONCE to allow access to my passwords for each website. I…
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Where is the Vault located and how to access it. 2024
I am new to Bitdefender and used FireFox (Windows 11) to set up Password Protection. I find all the legacy password and accounts still in Firefox Passwords but cannot find the new ones that are generated with Bitdefender. Please help and keep in simple for a new user. Thanks
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Bidefender password manager and website icon
Hi I recently moved from Kaspersky to Bitdefender, and if it took me a while to get more familiar with Bitdefender. There is something that i still don't get how to fix. I've got like 200 diffrent passwords to connect to different websites, apps …., when with Kaspersky i got an icon assigned to most of my password…
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Bitdefender Password Manager - best way to share my account with wife/son?
Hi. I have a Bitdefender Password Manager account. I would like to give my wife and son access to my account - just in case. What is the best way to give them access? Do you simply give them (on paper) Bitdefender password, Master Password and email password for them to gain access to the Two Factor Authentication code?…
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Introducing the Password Manager Shared Plan
Dear Community members, Many of those who openly expressed their opinion about the Password Manager in this forum felt something was missing from the service. And they were right. We are thrilled to introduce the latest Bitdefender offering—the Password Manager Shared Plan! Managing passwords has never been easier or more…
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Password Manager
I understood when I bought Bitdefender Total Security and VPN that Bitdefender Password Manager came with Bitdefender VPN Am I incorrect? Paul
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How do I remove all passwords.
Surely there is a better way to remove passwords in bulk instead of one at a time and going around circles trying to find an answer
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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Settings/Manage Unique Websites Format?
Example: A user has different usernames for host1.example.com host2.example.com host3.example.com etc. Usually, doing a login to any one host, will show all usernames for all the above hosts in the drop down for username. It's random'ish if it selects the correct username, by default, for a specific host. By poking around,…
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How do I stop BD from asking me to save user id and password in some apps
In some apps on my Samsung Galaxy S24 Ultra, I keep getting the message "Save Username and Password to Password Manager" when its inappropriate. E.g. Every time I add a new task to one of my Task apps, I get that popup. There's no user id or password associated with the task at all. Same happens on one of my other apps…
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Is there a way to pull metadata on the devices that were linked to my services, e.g., VPN, Password?
Is there a way to access metadata including date, time, location, devices, IMEI or BSSID? How can I access the data myself? Or, do I need to submit an Ic3, identity theft, fraud claim and/or police report in order to get a subpoena? I experienced an account takeover and SIM swap by an intimate partner that did access my…
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Password manager - improve visibility in the security report (password leaks)
Hello everyone, I submit my idea to make more visible the results of the security report regarding the password leak. And this, even if I have not yet been confronted with this problem. Indeed, for the sake of clarity, I think for example that in case of password leakage the "result" could be displayed in red. Conversely,…
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Password Manager
I'm considering using the Password Manager for the first time but I'm unsure about remote access. I spend a fair bit of time away when I'm often using friend's and colleague's computers, how do I access my passwords while I'm away? Is there perhaps an app that I use? Thanks
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Problem with Password manager subscription when purchased prior to trial end date
My Password manager trial subscription is set to end in a couple weeks on April 20th so I purchased a one year subscription today. The problem is when the new subscription was activated it did not recognize that I currently have a trial subscription already installed and running. It changed the password manager…
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"Action cannot be completed" error when trying to login to Password Manager Chrome extension
New behaviour since last Google Chome update to Version 122.0.6261.95 (Official Build) (64-bit). I am unable to login to Password Manager since then. Any suggestions?
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Lack of Customer Representative and Content Settings
If I have to go through one more screen to verify my content settings, "I will delete everything from Bitdefender" and find something else. Programmers from the beginning of time have sought out ways to streamline computing processes. Just so they didn't have to constantly type the same thing, over and over Get it? And the…
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Password Manager 2FA not working
Hi All, I am using Bitdefender both personal and business. I have my Gravityzone account entered in BD password manager app. However when I try to add the 2FA of GZ into the BD password manger app i scans the website for the security key. The password managers recognize the security key and gives an error: Invalid 2FA key.…
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Password Manager does not give me a drop down menu to import the .csv file
My device sits on my son's Bitdefender subscription. But the multi-device Bitdefender subscription only allows 1 password manager account so I bought my own individual Bitdefender and Password Manager accounts. I am not able to import the .csv file to my new individual account because the drop down menu is missing under…
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Why am I unable to save my Bitdefender Central password in the Bitdefender Password Manager?
I have recently signed up to Bitdefender (BD) and saved my randomly generated password in the BD password manager. I then tried out the "secure me" feature in the password manager. I was logged out of everything, as expected. Now in order to log back into my password manager I must first log into BD Central. But the…
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Password Manager Shared Plan: a disappointment for existing users
I must express sincere disappointment at the rollout of the Password Manager Shared Plan. I initially purchased my Premium Security plan to cover my whole family and their devices, expecting that all the features would be available to each user and instead finding that only one Password Manager account was allowed.…
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Bitdefender Password Manager: deleting all the password (checking duplicate site (url))
Hi all. Is it possible to delete all passwords (e.g., after exporting them)? Is it possible to delete multiple passwords at a time and not one by one? Is it possible to do a check for duplicate sites-url with the same password? Is it possible to do a check of duplicate passwords for the same site-url? Thank you for your…
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Password Manager
Having saved the new encrypted passwords in Password Manager, Whenever I click the login tab on my bank account PM automatically enters the Used ID and password so any body accessing my computer has access to my bank account! How can I tunrn the auto fill of the password off? Thanks, Chris
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When will Password Managers "Vaults" be here?
A year ago I bought a Total Security Bitdefender Subscription intended to be used with my family. Everything looked great except for the fact that in the Password Manager Tab would be displayed each and every password and account log of all the members of the subscription, without the possibility of having Vaults for each…
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Where is my Password Manager?
Yesterday I purchased Bitdefender 'Total Security' and today I purchased 'Password Manager.' I created a master password as required then went back to Bitdefender, clicked privacy and expected to see the add-on in there. Nope 😶 nothing there? So, I searched among all my apps. Nope 😕 nothing there either? Please, can anyone…
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Password Manager Endless Sign In. Any Help?
Hi all, I am experiencing issues with log in to my chrome extension - It keeps on asking sign in - I add my credentials and it wont sign in. I removed, changed password, done all but again the same issue.. is there an issue with the extension? I cannot log in to my passwords.. an update - The issue is when installing…