"Action cannot be completed" error when trying to login to Password Manager Chrome extension
Answers
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Hello.
My specs:
OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed
OS Build 19045.4123
Experience Windows Feature Experience Pack 1000.19054.1000.0
BD Total Security 27.0.30.136
BD Password Manager 1.3.1 On Google Chrome 122.0.6261.95 x64
So far, no problems for me, i can login to BD Password Manager on Google Chrome without any issues/errors.
You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> I don't know, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
That article is for BD Password Manager on Android 14.
The OP has issue with BD Password Manager on Windows.
Regards.
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Windows 11 Famille 23H2
AMD Ryzen 5 5600X 3.70 GHz
Bitdefender Premium Security Plus
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If @Alexandru_BD has seen my comment I will renew my apologies for this confusion.
In fact, I had the two support articles displayed (two tabs open) and I got the wrong support article.😌
Windows 11 Famille 23H2
AMD Ryzen 5 5600X 3.70 GHz
Bitdefender Premium Security Plus
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Hi guys, don't worry about this.
The developers are investigating this behavior. Stay tuned for updates.
Thank you.
Premium Security & Bitdefender Endpoint Security Tools user
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Ok @Kanuk, so this couldn't be replicated and I suspect it may have something to do with an incorrect password being entered. Double check the accuracy of the password and reach out to the Bitdefender Support teams in the event the error persists.
You can get in touch with our engineers by choosing one of the contact channels listed here:
https://www.bitdefender.com/consumer/support/help/
State your contact reason, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.
Let us know how it goes and please do share with us the outcome, if possible.
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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