Forgot Password Manager master password

espressoking

I am using the trial version of Bitdefender Password Manager. I have forgotten the master password and never wrote down the recovery codes, my bad. If I purchase password manager, will I be able to get a new master password/recovery code?

Scott

Hello :)

Since it's already been tied in with your Central account, I believe the only way about it, in getting a new recovery key is for support to reset your PM account. If you originally saved when prompted, to keep a copy of, save the Recovery Kit to a PC, try doing a C:/ search for Recovery kit or Bitdefender Password Manager Recovery kit, and see if it finds it?

Taken from this link:

Here is the Support page, just in case.

https://www.bitdefender.com/consumer/support/#contact