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Password Manager: Why do I now have to keep entering in my password with each browsing session?
I have used Bitdefender Total Security and Bitdefender Wallet for several years, managing hundreds of passwords across various browsers (e.g., Chrome, Firefox, Edge, etc.). After turning on my computer, I was able to open a browser and log into my Bitdefender Wallet ONCE to allow access to my passwords for each website. I…
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Engineering Password Security: Join our latest Q&A session with Diana from Bitdefender SecurePass
We’re thrilled to roll out yet another community Q&A session, and I invite you to meet our latest guest. Join us for a candid conversation with Diana Badulici, the Engineering Manager who leads the crew that recently launched Bitdefender’s brand-new SecurePass. Here’s what she wanted to share with you: “Hey everyone! I’m…
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Not sure if I have PM or SP included in my Total Security subscription
Hello, I have a Total Security subscription which your website describes as including .. Fully featured password manager to keep your credentials safe .. but in my Windows BD client I only have an option under Privacy to install SecurePass and Try free for 3 months. Do I have your Password Manager product included in my…
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Can Chrome trust the SecurePass extension?
Hello, When trying to add the SecurePass extension to Chrome from a warning window pops up saying secure browsing does not trust this extension. I just followed the link from Bitdefender Central. Given the already low rating and complaints is it even worth installing? Thank you
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Password Manager or SecurePass
I'm a non-techie installing Premium Security on 2 Windows PCs, 2 Android phones and an iPad. Overall it's been much less confusing and maddening than the departing No**on ;-) However, being invited to install both Password Manager AND SecurePass threw me, as I'd read that the latter replaced the former? I plumped for…
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Move all accounts at once from "Import" folder to "My Vault"
I decided to replace Password Manager with SecurePass. After exporting data from PM and importing it to SP, all the accounts were organised into a folder called Import (with date & time + 4 other characters). Is there a way to collectively move all the contents of the Import folder up a level to My Vault? I really don't…
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Error. Unable to install Edge Password Manager Extention. Help
Help. Whenever I try to install the Password Manager extension in Edge I get the following message. "An error has occurred. Download interrupted" I'm now basically locked out of all websites since I don't have an operating password manager. This is a huge deficiency. Your password manager should be a stand along program…
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SecurePass needs updates
Hello, I've been using SecurePass around 3 days after it came out, I don't exactly remember when I started using it. But I started using it right when I saw SecurePass on my Bitdefender Central. Here are some issues Slow: SecurePass is slow, it takes a while loading and usually it loads on forever unless I refresh the…
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Why change to Secure pass??
Can someone please tell me why I should change from Password Manager to Secure pass when Secure pass offers less options as is shown in this link. https://www.bitdefender.com/consumer/support/answer/109210/
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Password Manager: Allow generated password to be copied
When providing a password to logon to a new site, Password Manager has a useful feature to generate a strong password for you - BUT I DON'T use it! Because I can't find a way to copy the password to clipboard, and password manager doesn't always recognise the logon and offer to save it, which then leaves me with a new…
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Password Manager connecting to Germany servers
I'm based out of the US, and I noticed that my password manager connection has been routed to Germany. I do not have any VPN routing going on, and this is the only PC device with the software.
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Safepay integration with 1Password, Dashlane, Bitwarden, KeepassXC etc.
I would like to suggest Safepay integration with standalone password managers. Bitdefender users should be able to use 1Password, Dashlane, Bitwarden, KeepassXC etc. when banking and shopping. Please let them add their password manager extensions to Safepay. There is a few reasons to do so: 1) The Wallet is a very poor…
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Any Ideas Why the Password Manager doesn't open on my iPhone or iPad?
It seems that the app just gets "tired" sometimes…I open it, do the face ID, and then I have to add my passcode anyway, and then it just sits there on that screen, spinning but never actually opening up. This usually happens when there have been some new passwords added to my MacBook. They don't show up on the iPhone or…
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Where is the Vault located and how to access it. 2024
I am new to Bitdefender and used FireFox (Windows 11) to set up Password Protection. I find all the legacy password and accounts still in Firefox Passwords but cannot find the new ones that are generated with Bitdefender. Please help and keep in simple for a new user. Thanks
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Bitdefender Password Manager - best way to share my account with wife/son?
Hi. I have a Bitdefender Password Manager account. I would like to give my wife and son access to my account - just in case. What is the best way to give them access? Do you simply give them (on paper) Bitdefender password, Master Password and email password for them to gain access to the Two Factor Authentication code?…
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When will logging in every single time we open our browsers, or switch browsers, stop or change?
I've seen the questions and discussions on the topic long before now. I want a response other than "We're looking into it" or "It's being addressed." If there's a solution I'm unaware of, I would love to be enlightened because the constant signing in every ******* time I open my browser is infuriating at this point. I love…
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Password Manager doesn’t sync to my iPhone
I’m using a MacBook Pro and an iPhone and I can’t figure out how to get my phone to sync with the Mac. I thought it should be automatic but apparently not.
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How should I organize my spreadsheet for password import?
Hi, I apologize if I don't organize this right, I am new to the community. I am trying to import all my passwords from Norton, but when I go to do it, I see they dont have the option. Any help?
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Settings/Manage Unique Websites Format?
Example: A user has different usernames for host1.example.com host2.example.com host3.example.com etc. Usually, doing a login to any one host, will show all usernames for all the above hosts in the drop down for username. It's random'ish if it selects the correct username, by default, for a specific host. By poking around,…
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How do I stop BD from asking me to save user id and password in some apps
In some apps on my Samsung Galaxy S24 Ultra, I keep getting the message "Save Username and Password to Password Manager" when its inappropriate. E.g. Every time I add a new task to one of my Task apps, I get that popup. There's no user id or password associated with the task at all. Same happens on one of my other apps…
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Password Manager does work on Linux
Thought I'd mention this because I've seen statements to the contrary, including on Tom's Guide. I have Bitdefender Password Manager working on Edge on elementaryOS, which is an Ubuntu variant. I don't believe it's a supported platform, so your mileage will vary.
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Solutions for "2FA setup key is invalid"?
Are there any solutions for the error message "2FA setup key is invalid" when scanning an authenticator setup key QR code (or manually entering the key)? Using Password Manager version 1.3.1 as an extension to Google Chrome Version 123.0.6312.106 (Official Build) (64-bit) running on Windows… Edition Windows 10 Pro…
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Password manager doesn't manage
Second post on this topic, no response yet. The BD password manager is just a few links to browser extentions. There is no sort of management other than that. When I set up a new password it automatically puts in something like account with no username as my username. I would like to go into password manager to update my…
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Can't install Bitdefender Password Manager extension for Firefox I get an error.
When trying to install Bitdefender Password Manager extension for Firefox (122.0.1) I get an error message: "Unfortunately this add-on is not available in private browsing mode." However, I'm not in a private window when this happens and have turned off Firefox's Enhanced Tracking Protection. Any suggestions?
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When will the issue with Password Manager on Android 14 be fixed??
I have a brandnew Samsung A54 5G mobile phone. I cannot login to password manager (keeps asking me to login). Logging in to Bitdefender is not an issue. I don't understand the suggestion: "Meanwhile, please navigate to allow Alarms & reminders permission. Steps: Settings/Apps/Password Manager/Alarms & reminders -> allow…