Not sure if I have PM or SP included in my Total Security subscription

Jed.Bit · 2025-05-27T07:00:42+00:00

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Jed.Bit

Hello,

I have a Total Security subscription which your website describes as including ..

Fully featured password manager to keep your credentials safe

.. but in my Windows BD client I only have an option under Privacy to install SecurePass and Try free for 3 months.

Do I have your Password Manager product included in my licence?

In my Central account, I get the same option to try SP for free for 3 months.

How do I install/use the Password Manager that is included with my subscription?

Cheers,

Jed

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Comments

dbadulici

Hello @Jed.Bit

The expression "fully featured password manager" refers to the service/functionality, the product name is Bitdefender SecurePass.

Thank you!

Jed.Bit

@dbadulici Thanks.

That's great but if it is included in my subscription, why do I only get offered a free trial?

How do I install it under my subscription?

Cheers

Alexandru_BD

Hi @Jed.Bit,

Can you tell us how long have you had your Total Security subscription active and where did you purchase the product from?

Thanks!

Jed.Bit

@dbadulici And I've just noticed in my Central account that I can buy Password Manager as well. See attached.

I'd like a trial of that before buying too - is that possible?

Cheers

Jed.Bit

@Alexandru_BD Hi

I bought it online at your site last November:

I just noticed the Activate button top right.. do I need to hit that?

Cheers

Alexandru_BD

Hi,

No, that's in case you have a new subscription/product that you wish to activate.

Jed.Bit

@Alexandru_BD Thanks.

cc @dbadulici

If my subscription is valid (it is!) then how do I install the password manager included in my sub? I assume it is SecurePass from comments above.

Cheers

Jed.Bit

@Alexandru_BD / cc @dbadulici

FYI, I chatted to Bitdefender support who confirmed I bought Total Security just BEFORE the Password Mgr/ SecurePass was included in the package at the end of Nov 2024 - so bad luck for me.

I'm trying the 3 month trial of SP. .

Cheers

Alexandru_BD

Hi,

Yes, I suspected that was the case, sorry to hear this.
Thank you for following up.

Going forward, please do let us know your thoughts about SecurePass after testing it, your feedback is highly appreciated!

Regards