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Bitdefender Keeps Asking If My Home Wifi is a Home Network
Hi Everyone, I several devices on Bitdefender Total Security at home, connected via a mix of Wifi and ethernet. Anytime a device starts up and connects to this Wifi, Bitdefender asks me to confirm if it is a Home Network. Any idea how I can stop this?
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Can I use Total Security with the “Device Security” setting in Windows?
Hello. I have two personal PCs with Windows 10 and Windows 11, respectively, and I'm using Bitdefender Total Security with them. Is it possible to enable all of the device security settings in the [Windows Security] menu, such as Core Isolation, Kernel Mode Hardware Stack Protection, and Local Security Authority…
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Feature Request: Device heartbeat on Bitdefender Central from installed clients
Good Day Everyone, I would like to share my idea regarding the feature request where if it is possible to add a way to track if the Bitdefender Client is still installed on the client or if it has been uninstalled. Currently on the Bitdefender Central website, we are able to see the device Vendor, Mac address and know if…
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How to recover quarantined files after uninstalling bitdefender
I recently uninstalled bitdefender but forgot to restore some microsoft outlook files which bitdefender had detected as malicious and quarantined I reinstalled it again and checked quarantine but there are no files there, because of this all my emails have been deleted, is there any way to restore the files?
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adnxs.com - Malware or just a strange-named cookie?
Hello! Since I have set my browser settings to delete everything but my cookies after closing the browser, I manually delete certain cookies from time to time. Today a cookie caught my eye that I found a bit 'suspicious'. It's called adnxs.com. A search on the net revealed that there is a virus running under the same name…
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Bitdefender total security one-click optimizer scan results discrepancy in version 27.0.38.163
Hi everyone, After my bitdefender total security updated to version 27.0.38.163 the "one-click optimizer" incorrectly shows the scan results after running the optimizer. It first shows that it will delete about 13 items, 7 junk files and 6 privacy files, yet when after having ran the optimizer it shows a total of 11 items…
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Do I need to re-install Total Security after downgrading from Premium to Total?
My Premium Security expires tomorrow and I didn’t really use the VPN and I found a good deal on Total Security so I purchased that instead of renewing. Central seems to be telling me I need to download and install Total Security (again). But I’m already running Total Security. I activated the new subscription and it shows…
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How do you get to a "403 Forbidden" web site?
www.metronet.com comes up as "403 Forbidden". Interesting as they are my service provider and I would like to get there to pay my bill.
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Lost My Bitdefender Total Security Software Password
Hi, I lost my Bitdefender Total Security software password. How can I reset it? This is the password to change settings in the app. I can still reach Bitdefender Central. Operating System: Microsoft Windows 10.0.19045 Bitdefender Total Security: Build 27.0.44.217 Thank you.
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BITDEFENDER FAILS AFTER WINDOWS 10 UPDATE ON 11/14/2024
Bitdefender will not work or reinstall after yesterday's Windows 10 update. This has been escalated because the instructions from Lori P. failed. The uninstall tool worked; however, every attempt to reinstall failed with an error message that indicated all related directories could not be cleared. Therefore, I have…
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Do i need to permanently disable Windows Defender in Win 11 ?
I'm sorry, but as a complete newbie to Windows 11 I am totally confused ! My question is: I have downloaded and installed BD today, but do i now need to permanently disable Windows Defender in Win 11 ?
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Two-factor authentication
Good day, I have created a new account so that I can describe my problem here in the expert community. I just reset my mobile phone and now I no longer have access to the installed 2-factor authentication. Unfortunately, this happened when i reset my mobile phone that have authenticator apps. Now i want to access my…
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Windows installation of BD Family Pack over existing expiring BD install doesn't work
I have BD Total Security installed currently. It is expiring tomorrow. I purchased BD Family pack from NewEgg because the renewal price for my installed software is ridiculous. I've downloaded the new Family Pack version. When I try to install it I get the blue circle that runs for about 30 seconds (flickers a couple of…
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BitDefender Total Security and command line scanner
Hello, does BitDefender Total Security include command line scanner? If so, what is the name and where is located.
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multiple connection errors trying to connect to scan32.com
Does anyone know what causes tis and how to stop it? chrome.exe attempted to establish a connection relying on an unmatching security certificate to scan32.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.Add to exceptions
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Attack timeline involving compattelrunner
Hello, I am trying to understand this sequence of events from a "threat blocked on your device" due to real time protection: 1) 05:28 Wininit.exe executes services.exe 2) 05:31 services.exe executes svchost.exe 3) 5:40 svchost.exe executes compattelrunner.exe 4) 5:41 (more than a minute later) a FreeFileSync file get…
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ExplorerPatcher detected as false positive
I have been using ExplorerPatcher (on github, apparently I have to "be around longer" to post a link, despite working in IT for over about 30 years now) on Windows11 for over a year. Bitdefender will no longer allow me to download the Setup file, claiming (incorrectly) that it is infected with a "Generic Trojan". Despite…
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bduserhost.exe is False Positive
So I was browsing process explorer and noticed that bduserhost.exe was flagged by the virustotal function. It was flagged only 1 time by a small time AV on virustotal. I'm pretty sure this is a false positive. I would also like to point out this virustotal flag appeared after I updated Bitdefender Total Security to build…
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Not a techy person, websites stopped working
Didn't know what topic to select. Sorry. I have websites that randomly stop working. I can no longer sign in to www.fold3.com (a paid website I've used for several years, owned by ancestry.com). I get a page that says "Access Denied." (subscription is paid and current) Today I tried to open a website to a medical company…