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Password Manager
I really messed up! I forgot my Password Manager password. All of my passwords are in the manager. I have guest at my password so many times that now I can't remember any of them except bitdefender, which I wrote down. I know I can reset my password manager but from what I understand I will lose all of my passwords and…
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Do I need to reinstall Bitdefender or is there a different problem?
I downloaded and installed Bitdefender Total Security a couple months ago and didn't have any issues with it. Recently I scanned with the rescue environment as well as use the one click optimizer due to persistent high disk usage and slow performance (which I suspected was either due to a resilient threat or errors). No…
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it has been 5 hours and still it is scanning why?
why it is taking so long to scan i only wanted to scan my c drive but it has been 5 hours and still it is scanning
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Suspicious connection blocked notification for msedge.exe
Hi, I have recently started getting notifications on bitdefender's online threat protection, but I am not sure whether they are a false positive or not - as they application that is triggering it is msedge.exe. I have recieved a notification like this almost every day. I am using Bitdefender Total Security on a Windows 11…
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Bitdefender Agent will not uninstall
I have successfully un-installed Bitdefender total security from my Windows 11 laptop, but it has left an entry "Bitdefender Agent" in the list of installed programs. But when I try to un-install it an error box pops up that says "Windows cannot find C:\Program Files\Bitdefender Agent\26.0.1.244\installer\installer.exe" I…
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Bug: Settings password keeps getting reset
I have noticed that Bitdefender Total Security's settings password keeps getting reset for no reason, this happens randomly, I had to set it again like three times over this week, and I only noticed this by chance while checking my settings and finding out the toggle is off. This is especially problematic because I can't…
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Refund
Hi Admin. I raised Tickets # 1008405364 for the cancellation of automatic subscription and refund of my amount but did not get any response. I don't know from where to track my ticket, kindly help me. Thanks & Regards, Thomas
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Bitdefender Security installation is launched, but does not install
I have alreday installed it OK in 3 devices. Last one is a W10 PC (legal), i7 sufficient disk space. I have tried several times the installation (in Administrator role), but the furthest it goes is to ask me authorize the launch of the downloaded file. And it is my best and key domestic device. No proxy. Please provide me…
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Cambiar una clave de activacion
Buenos Dias, Yo le doy soporte a varias empresas, por equivocación active la clave de producto en la que no es y necesito pasar la clave a otra cuenta de correo
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How to remove Application.Bundler.CYS
Hi! Bitdefender Total Security has identified a threat on my computer called "Application.Bundler.CYS" However, so far it has been unable to remove it. Any suggestions?
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dopo una scansione profonda, il problema non è stato risolto
ciao. come posso rimuovere questi pop-up/malware che si aprono in continuazione? grazie
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Reduce or Tweak BD use of memory
I am using Windows 11, Desktop, 64 Bit with 12MG RAM and I5 Processor. I have BitDefender Total Security, the latest version installed. Sometimes when I run other apps they are unable to complete what I have done and certain tasks become grayed out - for instance when I want to save an edited image. Maybe the image editor…
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Advanced Anti Virus Settings Keep Changing / Notifications Vanished
Hello I'm using BD Build 26.0.34.162 on an older Windows 8.1 machine. 2 days ago, I got a warning that a new piece of software was trying to modify command lines in my OS with malicious instructions. Bit Defender (apparently) handled the threat appropriately. As soon as I finished, I uninstalled the offending software and…
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Bitdefender Keeps Asking If My Home Wifi is a Home Network
Hi Everyone, I several devices on Bitdefender Total Security at home, connected via a mix of Wifi and ethernet. Anytime a device starts up and connects to this Wifi, Bitdefender asks me to confirm if it is a Home Network. Any idea how I can stop this?
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Sito infetto che accede a powershell?
Bitdefender mi segnala con continui pop up che ha bloccato un sito che ha accesso a powershell. Cosa fare per risolvere? Mi compare il pop up ogni 5 secondi. Che tipo di malware è? Ho attivato la scansione profonda e sono in attesa per il momento. Avete maggiori informazioni al riguardo anche su come risolvere? Il sito URL…
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Want To Scan A File Before Downloading It. Is That Possible And How?
Twenty-five page PDF on LinkedIn that I'd like to download. Want to scan it with Bitdefender Total Security Build 27.0.3.19 on my Windows 10 pc BEFORE downloading. Is that possible? How? If not possible, what is best way to ensure I don't infect my pc with anything on this file download? Appreciate any help.
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Bug: Extremely high page fault incidence on bdservicehost.exe
I have noticed a performance impact while using Bitdefender Total Security in some cases, and after noticing the extraordinarily high page faults on bdservicehost.exe, I decided to check this every day before posting this. And yeah, this is not an isolated issue just some days, bdservicehost.exe really has an awful problem…
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Problem With Safepay Screen Resolution. Any Help?
I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot…
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Why can't I scan a single item by right clicking on it?
When I want to just scan one item, I right click on it, select bitdefender, and then select "scan with bitdefender", and nothing happens at all. I'm not sure why this is.
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Some GravityZone Endpoints do not update automatically / fail to update
Hello all, We have an issue with some of our endpoints that don't update automatically. The vast majority of the endpoints update regularly, but some have to be pushed manually and even with that, some keep failing to do product and security content updates. Some of the problematic computers are on Windows 10 and some on…
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Do You Rely On BD Total Security In Terms Of Security And Privacy?
Do You Rely On BD Total Security In Terms Of Security And Privacy?
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How To Turn Bitdefender Total Security On/Off?
If your system slows down or lag, is there a way to pause the anti-virus protection module in BD Total Security? Thanks.
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How to manage exception in Bitdefender security
How to add exceptions or remove them from list of internet connection block
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BD Wallet Doesn't Lock On Windows 11. Any Ideas Why?
On windows 11, I have been using bitdefender wallet on brave for a long time. So since the last update Nov 28, 2022 the wallet just stays open instead of locking after 15-20 minutes of inactivity. Have other people seen this problem. The switch Automatically lock Wallet when I leave my device unattended is ON. Has this…
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Please Stop Suggesting Security Features Like "Use The VPN When You ...."!
I have "show suggestions" turned off but I still get a popup when I access certain sites suggesting I use a VPN. That means 1- the setting isn't being applied, so please change this 2- you are looking up information about the sites I am visiting even though I have other similar site-warning features off. I want this…
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How Can I Transfer Subscription From Old Laptop To New Laptop?
I used my last subscription on a laptop that I returned and I'm about to get a different laptop. Do I need to buy a new or multi-volume subscription in order to protect my new laptop, or is there some way to transfer the subscription I had on the laptop for about 2 weeks?
