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Slow Fast.com/Netflix on Bitdefender Total Security 2020
Hey Bitdefender Team, I have Bitdefender Total Security 2020 installed on my Windows 10 Machine. Edition: Windows 10 Home Version: 2004 OS build: 19041.572 Experience: Windows Feature Experience Pack 120.2212.31.0 I have all the latest Windows update installed and have moved to a 100Mbps Internet connection this month.…
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Windows 10 starts with blank screen
Hi! I was starting my laptop after skipping 1 day threats definition update (there used to like 3 to 5 update per day) and it went blank after Windows started. I logged in successfully but no Windows Interface or Background shown. I tried to restart explorer.exe but it cannot restart properly, need to run the file manually…
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Bitdefender Total Security 2021 Version 25 Update?
Hi, how long does it take to get Version 25 through the integrated Updater in Bitdefender? Greetings
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What are the risks involved in excluding a file/folder?
What are the risks involved in excluding a file/folder?
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bdservicehost high cpu / memory usage, take 60% of my CPU usage , Very high power usage
Hi, It has been about 2 weeks now my laptops spinning the fan mush faster than usual as result of CPU usage by bdservicehost. Already sent all LOG file to the HELD-DESK but no correct suggestion been given. It is the worst AV I ever used! I'll stuck with this product for 3 years now because that is my subscription period.…
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Bitdefender Total Security 2020 causing constant read-access to my external HDD and USB ports
Hello, Ever since the last update to BDTS 2020 anything connected to my USB ports suffers from constant read-access. I know that it is being caused by BD because after many days of research and testing I found that after uninstalling BD this behavior stopped. Upon installing BD again right at the final point of its install…
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Total security firewall is not working on Macbook
Hello Bitdefender team, I activated Bitdefender Total security license on Macbook, but what I can see that the program surface of the Bitdefender on Macbook is only a simple Bitdefender Antivirus. Many of the Total security firewall features missing what I have and they are working on my Windows OS . This means on the…
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Abnormal CPU usage by Bitdefender virus shield
Guys, I just upgraded to the most recent version of BD and discovered that it causes an extremely high CPU utilization that is balancing around 40% all the time (see in image attached): Is there a quick fix to that? The PC restart does nothing. The OS is Windows 10 (v2004). I'm running MS outlook and the Edge browser only…
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Cannot update to version 25....
Hello, I have two laptops running windows 10. On my oldest laptop, I have bitdefender total security version 24.0.26.137. On my new laptop, a new install of Bitdefender gave me version 25.0.2.14. Version 25 fixes an issue I was facing but I cannot update the 24 version to the 25 version. Can somebody help me with that? I…
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why microphone and camera blocking features not available in Android mobile security
why microphone and camera blocking features not available in Android Total mobile security. These are 2 most important features required to protect mobiles from spyware/hacking access. Any patches available to install or will it be given inupdates???
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Additional Parental Control Information
Good day! I currently use Bitdefender Family 2020 to protect our families devices. As a family with young children, the parental control features that are currently available are an important feature for us. Due to COVID-19, our children are spending more time on their devices out of boredom and also for home schooling. I…
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Multiple Bitdefender Total Security subscriptions unwantedly merged into one
So I've had Total Security subscriptions running on a Mac and an old laptop without a hitch, but after I bought a new subscription for a new laptop, this happened. I followed the instructions sent along with the Amazon e-mail, but after I entered the activation key, and tried to protect the new device, it said that the…
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Apparently quarantined file cannot be restored
Dear Community, After doing a full system scan of my computer, but cancelling half way through since it was slowing to a crawl after a few hours, one of my Outlook pst-mailboxes appeared to be missing. The slowing down was as far as I could tell not related to the mising mailbox, since it was scanning some texture files of…
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Error trying to save any file on my computer "No more file
I just bought and installed Bitdefender on 08/3/2020. After installing 2020 version i get "No More Files" Error message when im trying to save word,odt and pdf files. I uninstalled bitdefender and i could save files again. After reinstalling it i get the error again so i am certain it is Bitdefender causing the problem.…
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Bitdefender blocks my works VPN
My work just switched their VPN to the Windows 10 Built-In VPN and I cannot connect. I think Bitdefender is blocking it. How can I see if Bitdefender is blocking my connection to my work's VPN?
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Safe files function gone in version 25
I just installed my bitdefender on my new laptop and I noticed that the "safe files" function is gone. Why? is it maybe moved to another location? I personally liked that feature. Bitdefender total protection version 25.0.2.14
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File Shredder Context menu
ever since i updated to Windows 10, the option for file shredder has disappeared from the recycle bin context menu. is there a way to add it back?
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Can I switch devices with same activation code
Hi, I have used bit defender activation code in one device and I plan to purchase a new system. Is it possible to remove the old device and add my new device using the same activation code?
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Home WiFi with Bitdefender Box 2
I have a Box 2 I have been using as a router and home protection since February. I also have Total Security. I plugged another (Netgear) router in as an access point in another room a month ago and all has been working fine. I noticed the other day that the Bitdefender network has been weak and isn't showing up as an…
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Netgear Armor vs Total Security 2020
As a loyal BD user, I am very disappointed with the way BD has rebranded --and nearly duplicated-- its Total Security solution as Netgear Armor on my new router. In order to get complete protection on my network, I must purchase a Netgear Armor subscription which *pretty much* negates the need for total Security 2020 which…
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Two factor authority for Central
Hi, I set up central with the two factor security and have been using code numbers from the set of 10 sent when activated. I am running low now and have been trying to find how to get codes. It says I woud get a code by email at every logon but I have never recieved any. I have the Google authentification app on my phone…
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VPN Issue On MacOS
Hey Guys, Getting following error while connecting to VPN on MacOs - The VPN server did not respond. Verify the server address and try reconnecting. Tried changing the server but no luck with the resolutions, has anyone faced the issue? Kindly please help resolve this issue.
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Switching from Antivirus Plus 2020 to Total Security 2020
I have the Antivirus Plus 2020 (3 Win devices) subscription active until May 2021 and I want to switch to Total Security 2020 because of the extra features and Android devices it protects. Does anyone know: If I choose the Total Security subscription will I pay the full fee? Which means cancelling out the Antivirus Plus…
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Installing second computer with a single user licence
Hi, I installed my laptop PC a few weeks ago and installed Bitdefender using a single use licence for it. Today I have to install my desktop computer and as my previous licence was a single use one, I have to purchase another single use licence for my desktop PC. After I install Bitdefender to my second computer (Desktop…
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How come I never get any virus?!
I never had any computer virus on my PC; how come? Been using Bitdefender Total Security for more than 2-3yrs and even before Bitdefender, no antivirus ever found any virus on my drives(both internal and external backup storages). I wonder if things are working normal. I mean, at least a little virus should be detected. I…
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bdredline.exe Bitdefender Total Security 2020
i have bit defender 2020, but there is this thing that is bdredline.exe, it seems like some old thing and the product name and copyright are different than for other bitdefender .exe properties for total security 2020. its also in common files. bdredline.exe wants to access my internet thru the firewall, so am just asking.…
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NAS Plex Media Server / Firewall Rules
Hi there, I've been experiencing an issue after updates have been applied to BitDefender Total Security 2017 that seem to block my local network connection running Plex on my NAS WD My Cloud EX2 Ultra. Plex has a plug in that runs on the EX2. It would randomly when trying to connect via Google to the Plex library come up…
