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Verbose Firewall Logs
Hello, I was recently alerted that one of my machines was port scanned while connected to a network. However, the alert in the dashboard is lacking any useful details other that the IP that scanned the machine. I would like to know the other datapoints that would have caused this alert to trigger such as what ports were…
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Total Security file downloaded but
When opened the installation process doesn't get beyond a few flashes of the cursor. I've deleted my previous security suite and run a reg clean up. Can anyone help?
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Cloned win10 pcs appear as one device on Central console
Greetings to the community! I'm facing a - kind of unexpected - situation with Total Security: I have a Win10pro system which I cloned twice and installed in similar hardware, thus getting 3 identical pcs (without having to install them from scratch). The original has BD Total Security installed on it. After the cloning, I…
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What is Gen:Variant.Tedy.78481 ?
Bitdefender is assigning every c++ compiled .exe file as infected containing Gen:Variant.Tedy.78481
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BitDefender Total Security
Hi, We have several Windows Computers with an admin account and a basic account. Anytime the basic account is signed into the UAC dialog pops up asking for the admin password. Even if just logging off the basic account and back in prompts this again. The path is C:\Users\Username\app data\local\temp\RarSFX3\bddeploy.exe…
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firewall
is there a firewall in BD and if so ow do I disable it?
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Install 77% after 45 minutes
I did clean reinstall of Windows 11. I am trying to install Bitdefender Total Security and it is taking forever. I have never had this happen before. Do I need to be worried?
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Any idea how to identify e-mail message raising online threat flag
Just started getting a Warning from Online Threat Prevention about a suspicious webpage being accessed by my e-mail client, thunderbird.exe. Am I correct to assume that this is being caused by a particular e-mail message? If so, how would I go about identifying the offending message. Apart from the potential threat by…
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PyCharm File Quarantined Due to Detected Trojan
I am using PyCharm 2021 professional edition. A few days ago, the following file was quarantined by bitdefender: \JetBrains\PyCharm2021.3\index\trigram.index\fileIdToHashId Bitdefender says PyCharm's file is infected with Trojan.Generic.1397772. As a result, file indexing, linting etc are affected in PyCharm. Does it mean…
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how to add an exception based on a specific IP to Bitdefender total security port scan detection?
Hello, my machines running Bitdefender Totatl Security are behind an appliance which performs regular port scans for discovery and security assessments. How can I add an exception for that specific trusted IP only to bitdenfer total security's port scanning detection?
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Bitdefender Personal CA preventing Chrome from connecting to websites
On my Windows 10 machine, it seems Bitdefender is blocking all websites in Chrome because it is inserting its own certs. All pages error with ERR_CERT_AUTHORITY_INVALID. Edge and Firefox both work without issue and the certs show as the originals when viewed. Looking at the detail in Chrome it shows the cert issued by…
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Log4j Risk for Home User
Three questions: 1) As a Box2 + BD Total Security am I at risk for a hacker to penetrate my home devices, e.g., surreptitiously installing a keylogger to capture passwords? 2) Alternatively, am I at risk accessing a remote server that has been compromised, thereby potentially capturing my UserID + password? 3) In the…
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Cannot turn on Bitdefender Firewall and Ransomware Remediation
Hi, I just subscribe to bitdefender total security. Currently have 2 device (windows 7 and windows 10). In my windows 10 machine i cannot turn on Firewall and Ransomware Remediation (the switch is grayed out). While in my windows 7 machine i am able to switch it on just by clicking it. How do i turn these features on on my…
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Bitdefender Network OS Helper Process
Have found recently that after my desktop has been on for awhile the Bitdefender Network OS Helper Process starts hammering the resources of my computer rendering it too slow to use. Have to restart to temporarily fix. Have read on forums that support are not replying to people with same issue. Have a long way to go with…
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Is anyone else having issues with Windows 10 Insiders update?
I reinstalled Windows 10, I then did all the updates and everything was working fine until I reinstalled Bitdefender Total Security. Can anyone help? Thanks Muddrum
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Way to make BitDefender stop re-installing VPN every update?
Hi There, BitDefender Total Security is doing something absolutely infuriating that has been driving me nuts for the past month or so. I have a subscription for Total Security that I use to protect my laptop as well as my wife's, father's, and mother-n-law's. Each of us is experiencing the same issue issue where…
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PotPlayer installation crashes/doesn't start.
Hello all, my question says it all. I can run the installation before installing BD Total Security, but after installing Total Security I'll not be able to install the program or update the program as well. Have tried including the setup file in the exception list, but none worked. I do not even get any notification as to…
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Vulnerability Scan Fixes / Fix Now
Vulnerability Scan Fixes / Fix Now - Is there a log or event data that shows what you fixed with your recommendation when "Fix Now" is selected? If by chance the so called fix required reversal (restored / rolled back), how do one accomplish this?
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XMRig - Monero mining software and quarantine despite exceptions
Hello I'm having a hard time mining a cryptocurrency while using BitDefender. It seems developer wants to be smarter than user so much, that program has become non-intuitive. I added all exceptions for my miner - XMRig. For all executable files and a whole folder all protection features are turned off (antivirus: on-demand…
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Web Protection Vivaldi Browser
You should have a web proctetion in any browser not only in the tradicional, thats could be great for you that me as a costumer have it. Just an extension for mobiles and desktop.
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Is Bitdefender a virus? / Uninstalling VPN not possible
Perhaps not a virus but certainly a product with dubious credentials. I've a Total Security subscription on the Mac and generally satisfied. It's average software but overly complex to do some simple tasks. However, I am sick and tired of deinstalling VPN only for it to reappear and then offer to subscribe. This is not…
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Security Software comparative
Hello, First of all, I apologize in advance for my English. I am writing you to ask a question that seems very important to me. We often hear about companies and hospitals (for example) that have been hacked, or whose data is subject to ransonware. Is it possible to have information or maybe even a list of the security…
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BitDefender Total Security
Cant find the info so maybe someone can confirm if you get mobile IOS security on top of your 5 device subscription ...The reason I ask is I just loaded BitDefender onto my wifes Iphone then realised I might be going over my device limit....only to see that the dashboard now says 6/5 installed.... and now in 'My…
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Help, I have key logger and silent logger on my android phone
None of the reputable apps are detecting it, I found it while being nosey looking through my settings and through all the different things in the settings app.... how can I find out how to get rid of it? I have no clue about how it got on my phone, or what app or file it's attached to. Please help. Also, if my phone…