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PyCharm File Quarantined Due to Detected Trojan
I am using PyCharm 2021 professional edition. A few days ago, the following file was quarantined by bitdefender: \JetBrains\PyCharm2021.3\index\trigram.index\fileIdToHashId Bitdefender says PyCharm's file is infected with Trojan.Generic.1397772. As a result, file indexing, linting etc are affected in PyCharm. Does it mean…
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how to add an exception based on a specific IP to Bitdefender total security port scan detection?
Hello, my machines running Bitdefender Totatl Security are behind an appliance which performs regular port scans for discovery and security assessments. How can I add an exception for that specific trusted IP only to bitdenfer total security's port scanning detection?
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Bitdefender Personal CA preventing Chrome from connecting to websites
On my Windows 10 machine, it seems Bitdefender is blocking all websites in Chrome because it is inserting its own certs. All pages error with ERR_CERT_AUTHORITY_INVALID. Edge and Firefox both work without issue and the certs show as the originals when viewed. Looking at the detail in Chrome it shows the cert issued by…
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Log4j Risk for Home User
Three questions: 1) As a Box2 + BD Total Security am I at risk for a hacker to penetrate my home devices, e.g., surreptitiously installing a keylogger to capture passwords? 2) Alternatively, am I at risk accessing a remote server that has been compromised, thereby potentially capturing my UserID + password? 3) In the…
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Cannot turn on Bitdefender Firewall and Ransomware Remediation
Hi, I just subscribe to bitdefender total security. Currently have 2 device (windows 7 and windows 10). In my windows 10 machine i cannot turn on Firewall and Ransomware Remediation (the switch is grayed out). While in my windows 7 machine i am able to switch it on just by clicking it. How do i turn these features on on my…
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Bitdefender Network OS Helper Process
Have found recently that after my desktop has been on for awhile the Bitdefender Network OS Helper Process starts hammering the resources of my computer rendering it too slow to use. Have to restart to temporarily fix. Have read on forums that support are not replying to people with same issue. Have a long way to go with…
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Is anyone else having issues with Windows 10 Insiders update?
I reinstalled Windows 10, I then did all the updates and everything was working fine until I reinstalled Bitdefender Total Security. Can anyone help? Thanks Muddrum
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Way to make BitDefender stop re-installing VPN every update?
Hi There, BitDefender Total Security is doing something absolutely infuriating that has been driving me nuts for the past month or so. I have a subscription for Total Security that I use to protect my laptop as well as my wife's, father's, and mother-n-law's. Each of us is experiencing the same issue issue where…
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PotPlayer installation crashes/doesn't start.
Hello all, my question says it all. I can run the installation before installing BD Total Security, but after installing Total Security I'll not be able to install the program or update the program as well. Have tried including the setup file in the exception list, but none worked. I do not even get any notification as to…
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Vulnerability Scan Fixes / Fix Now
Vulnerability Scan Fixes / Fix Now - Is there a log or event data that shows what you fixed with your recommendation when "Fix Now" is selected? If by chance the so called fix required reversal (restored / rolled back), how do one accomplish this?
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XMRig - Monero mining software and quarantine despite exceptions
Hello I'm having a hard time mining a cryptocurrency while using BitDefender. It seems developer wants to be smarter than user so much, that program has become non-intuitive. I added all exceptions for my miner - XMRig. For all executable files and a whole folder all protection features are turned off (antivirus: on-demand…
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Web Protection Vivaldi Browser
You should have a web proctetion in any browser not only in the tradicional, thats could be great for you that me as a costumer have it. Just an extension for mobiles and desktop.
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Is Bitdefender a virus? / Uninstalling VPN not possible
Perhaps not a virus but certainly a product with dubious credentials. I've a Total Security subscription on the Mac and generally satisfied. It's average software but overly complex to do some simple tasks. However, I am sick and tired of deinstalling VPN only for it to reappear and then offer to subscribe. This is not…
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Security Software comparative
Hello, First of all, I apologize in advance for my English. I am writing you to ask a question that seems very important to me. We often hear about companies and hospitals (for example) that have been hacked, or whose data is subject to ransonware. Is it possible to have information or maybe even a list of the security…
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BitDefender Total Security
Cant find the info so maybe someone can confirm if you get mobile IOS security on top of your 5 device subscription ...The reason I ask is I just loaded BitDefender onto my wifes Iphone then realised I might be going over my device limit....only to see that the dashboard now says 6/5 installed.... and now in 'My…
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Help, I have key logger and silent logger on my android phone
None of the reputable apps are detecting it, I found it while being nosey looking through my settings and through all the different things in the settings app.... how can I find out how to get rid of it? I have no clue about how it got on my phone, or what app or file it's attached to. Please help. Also, if my phone…
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Concerns regarding the effectiveness and safety of Bitdefender Safepay
So I'm writing this post since I recently created an account for online-banking. "Neat", I thought, having Bitdefender Safepay pop up, asking me to open the banking site on there. I was a little confused as to how much protection it would actually provide against someone watching/capturing your screen, so I did exactly…
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Bitdefender Firewall Resetting NIC
I found an issue with Bitdefender's firewall and NIC resets. Over the past year now, I've had random disconnects when streaming video (Microsoft Teams, chat services, etc). The disconnect happened seemingly at random and the Windows logs were not very helpful. As seen below, this Warning message was always thrown right…
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Massive Memory and CPU usage
I have Family Pack for 2 years after installing this software I can't use my PC at all. Memory is about 300mb, CPU is running 100%, Firefox browser is circling and connection drops. I uninstalled and now running smooth like butter. What is wrong with this AV software? FYI, I have been using ESET Nod32 for 10 years without…
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Unable to install Total security
I am not able to install Total Security application software in my laptop, It has only 2GB RAM(Available 1.9GB), what can I do for this problem? How to resolve this issue? Please suggest.
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Installation problems
Hello to everyone reading! I purchased Bitdefender Total Security today. I tried installing it but my nephew shut down the laptop. Now a few things are happening: The program opens really late. I will click on the .exe file and it takes at least 4 minutes for the program to run. It says that another instance of this…
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ativação
ola alguem pode me ajuda, meu ativirus nao esta sendo ativado no meu celular, compre a proteção, concectei ao meu notebook quando fui concectar ao celular nao deu certo diz que minha linceça de 14 dias encerrou e nao ativa a forma total no qual comprei, alguem da empresa ou que entenda pode me ajuda, ja estou ficando…
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Limit the pop ups for the VPN connection
Problem: There is an old and festering wound on The Total Security offer from BD which is the "Alert" about using a "vulnerable" network prompting the users to use the Bitdefender VPN, in principle I agree that it is good practice, but the execution here could be improved tenfold with some changes to the logic of when the…
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Device protected But ??
I have 5 devices in my subscription, Two iPhones, One Android phone, One Android tablet and One laptop.. all seems legit for everything but the laptop. It is listed as protected in central tho no commands get sent to the laptop? When I access the laptop but defender dash board is frozen with device unprotected, device…
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Scary message while booting up about my anti-virus
When I turned my computer on this morning I saw before it actually booted was something about my anti-virus. I don't know verbatim but it was vaguely saying my anti-virus was deleting files. Just very strange as I've never seen this message before Does Bitdefender clean files before launch or what because this is the first…
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Feedback / Testimonial
I would like to say Bitdefender has legitimately saved my PC today. My Nvidia GTX 1650 had a driver update, and it wasn't going right. The screen went black and then ended up saying no signal. My PC then actually reboot and after a bit of loading I got a black screen that said "Your security solution is cleaning your…
