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Apparently quarantined file cannot be restored
Dear Community, After doing a full system scan of my computer, but cancelling half way through since it was slowing to a crawl after a few hours, one of my Outlook pst-mailboxes appeared to be missing. The slowing down was as far as I could tell not related to the mising mailbox, since it was scanning some texture files of…
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Error trying to save any file on my computer "No more file
I just bought and installed Bitdefender on 08/3/2020. After installing 2020 version i get "No More Files" Error message when im trying to save word,odt and pdf files. I uninstalled bitdefender and i could save files again. After reinstalling it i get the error again so i am certain it is Bitdefender causing the problem.…
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Bitdefender blocks my works VPN
My work just switched their VPN to the Windows 10 Built-In VPN and I cannot connect. I think Bitdefender is blocking it. How can I see if Bitdefender is blocking my connection to my work's VPN?
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Safe files function gone in version 25
I just installed my bitdefender on my new laptop and I noticed that the "safe files" function is gone. Why? is it maybe moved to another location? I personally liked that feature. Bitdefender total protection version 25.0.2.14
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File Shredder Context menu
ever since i updated to Windows 10, the option for file shredder has disappeared from the recycle bin context menu. is there a way to add it back?
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Can I switch devices with same activation code
Hi, I have used bit defender activation code in one device and I plan to purchase a new system. Is it possible to remove the old device and add my new device using the same activation code?
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Home WiFi with Bitdefender Box 2
I have a Box 2 I have been using as a router and home protection since February. I also have Total Security. I plugged another (Netgear) router in as an access point in another room a month ago and all has been working fine. I noticed the other day that the Bitdefender network has been weak and isn't showing up as an…
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Netgear Armor vs Total Security 2020
As a loyal BD user, I am very disappointed with the way BD has rebranded --and nearly duplicated-- its Total Security solution as Netgear Armor on my new router. In order to get complete protection on my network, I must purchase a Netgear Armor subscription which *pretty much* negates the need for total Security 2020 which…
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Two factor authority for Central
Hi, I set up central with the two factor security and have been using code numbers from the set of 10 sent when activated. I am running low now and have been trying to find how to get codes. It says I woud get a code by email at every logon but I have never recieved any. I have the Google authentification app on my phone…
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VPN Issue On MacOS
Hey Guys, Getting following error while connecting to VPN on MacOs - The VPN server did not respond. Verify the server address and try reconnecting. Tried changing the server but no luck with the resolutions, has anyone faced the issue? Kindly please help resolve this issue.
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Switching from Antivirus Plus 2020 to Total Security 2020
I have the Antivirus Plus 2020 (3 Win devices) subscription active until May 2021 and I want to switch to Total Security 2020 because of the extra features and Android devices it protects. Does anyone know: If I choose the Total Security subscription will I pay the full fee? Which means cancelling out the Antivirus Plus…
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Installing second computer with a single user licence
Hi, I installed my laptop PC a few weeks ago and installed Bitdefender using a single use licence for it. Today I have to install my desktop computer and as my previous licence was a single use one, I have to purchase another single use licence for my desktop PC. After I install Bitdefender to my second computer (Desktop…
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How come I never get any virus?!
I never had any computer virus on my PC; how come? Been using Bitdefender Total Security for more than 2-3yrs and even before Bitdefender, no antivirus ever found any virus on my drives(both internal and external backup storages). I wonder if things are working normal. I mean, at least a little virus should be detected. I…
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bdredline.exe Bitdefender Total Security 2020
i have bit defender 2020, but there is this thing that is bdredline.exe, it seems like some old thing and the product name and copyright are different than for other bitdefender .exe properties for total security 2020. its also in common files. bdredline.exe wants to access my internet thru the firewall, so am just asking.…
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NAS Plex Media Server / Firewall Rules
Hi there, I've been experiencing an issue after updates have been applied to BitDefender Total Security 2017 that seem to block my local network connection running Plex on my NAS WD My Cloud EX2 Ultra. Plex has a plug in that runs on the EX2. It would randomly when trying to connect via Google to the Plex library come up…
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Cannot Access Homegroup With Bitdefender 2016
Hi, I have BD 2016 TS installed on all my home Laptops. I have also created a homegroup and joined the other machines. But with BD Firewall, i am unable to access the other laptops. Settings common across machines 1) Firewall Wifi - Stealth off, Generic on. and set to Home/Office. 2) Ransomware, Intrusion detection,…
