-
Modifying the host file without interference from BD
I want to add the following to my hosts file, but keep being hampered by BD that once reactivated proces to modify the back to having no entries. Sure I can block these at router level, but the hosts file should be accessible to power users. Anyone know how this can be allowed? I want BD to keep monitoring the file and…
-
Bitdefender Keeps Blocking "powershell.exe". What Do I Do And What's This?
EDIT : Not sure if im posting in the right place btw. So i installed bitdefender on my desktop pc and did a quick scan but during the scan and currently while im writing this i keep getting pop ups BitDefender blocked a threat accessed by application powershell.exe, while looking at the logs it says: FEATURE : Online…
-
Purchase made under wrong Email
It seems that in my hurry I purchased Bitdefender with the wrong email adress; is there a way to change this purchase? That Email adress does not exist, and as such I did not recieve any links or data. Is there any way to solve this? The 'contact us' page had no information on it. I have the purchase information, if needed.
-
JS:Trojan.Cryxos.4890
Hi there! Today Bitdefender warned me about a malicious/infected website which is a bit strange because I didn't click on any link during my internet search. Anyways, Bitdefender blocked the website and informed me that the potential malware that was ready to infect my system is called " JS:Trojan.Cryxos.4890 ".…
-
Why does "System has been blocked" keep appearing in firewall application access?
It has no path, no additional details, no explanation to why it's being blocked. I can't add an exception, see it in the rules or anything. What is this and why is it doing this?
-
Bitdefender on 3 devices. I added Premium VPN on 1 device. How do I add to other devices?
I have Bitdefender Total Security installed on 3 devices. I just added Premium VPN to one device. Do I need to download, install, and activate VPN on my other devices?
-
Adware.JS.Agent.FM - trojan, malware, ransomware - any experiences?
Hi! This morning I did a little research and clicked on a link in Google Web. Immediately I was warned by Bitdefender that this website is infected/malicious. I didn't continue, let Bitdefender take over and closed my browser. Since I adjusted the settings in a way that my browser history is being deleted after I closed…
-
Product Activation in Windows 11
I have reinstalled the product because my bitdefender vpn is not working but after reintalling from central website product is not getting activated and I have unintalled and reinstall the software 3 to 4 times so give me proper suggestion what to do Please reach out to my WhatsApp number [removed by admin] for the…
-
Issue with connecting Spotify to external device since Bitdefender is installed
Hi, Sorry that I put this under general topics but I don't seem to be able to select "Firewall" in the category dropdown (not in Edge, not in Chrome). I've installed Bitdefender Total Security 2 weeks ago and I can play Spotify music on my laptop, but I'm not able to connect Spotify to an external device on my network to…
-
Disable archive size limit for scan
Hello I'd like to disable/ignore the maximum size limit for archives to be scanned during custom scan. I have a custom scan routine which needs to be run once a week. I will have new archives coming every week which will be around 20-30GB. So, I'd want them to be scanned thoroughly regardless of how large they are. Can…
-
how to allow "cast" through bitdefender firewall in windows 11
I was going to create a rule to allow "cast" through Bitdefender firewall in win 11 pro. I click on the browse but do not know the exe file that I would need to allow through. Anyone know what to look for? I have tried miracast also but no luck. I can shut off bitdefender firewall I guess and use windows firewall when…
-
Bitdefender Toolbar Not Functioning in Thunderbird
I am using Thunderbird 102.14.0 (64-bit) and the Bitdefender toolbar is not functioning. I am using Bitdefender Total Security Build: 27.0.16.86 In Thunderbird, The buttons are also not working, such as the "Mark message as spam" button, the "Not spam" button, the "Add spammer" button, and the "Add friend" button. They are…
-
Add custom sound to notifications
It would be very useful to be able to add a custom sound for Bitdefender alerts (Like Avast lets you do), notification popups are pretty good at their job don't get me wrong, but in some cases having an alarm that catches the attention of the user would be good, especially if the user can choose a custom sound file.
-
Automatic Updates
I have been using Bitdefender since 7 years without any problem. But in recent time i have seen that it updates lesser than earlier . Like earlier it updates almost 6-7 times in a day after 2-3 hours automatically. But now hardly 02 times in a day ...Not only that after boot many time it occurs that it doesn't update…
-
Trojan.MSIL.Basic.8.Gen
Hello everyone, Yesterday, I was writing a REST API in Java and was attempting to connect to a database I had in MySQL. I decided to take a break and run a quick scan. In the middle of the scan, Trojan.MSIL.Basic.8.Gen was detected. Now, I would like to say that I have had a false positives in the past when writing Rust…
-
Support for Dev Drive and Performance Mode for Bitdefender
Windows Defender is getting a separate Performance Mode when it comes to Dev Drive in the upcoming versions of Windows. I can see that in VMs, it does make a performance difference when dealing with large datasets using Python and SQL Server. Is Bitdefender planning to introduce any features to speed up development work in…
-
Unable to uninstall bitdefender from macOS ventura
I found two trojans post install of bitdefender and bit defender was unable to disinfect it. When chatting with apple support they told me that these two trojans have been associated with bitdefender. Please see location and Trojan details in the attached image. After this i attempted uninstall bitdefender. However the…
-
vulnerability does not clear after installing updates.
I ran vulnerability scan, and it showed that I had an update to install. I installed the update, and it said that the update was installed. However, when I went back to the vulnerability scan it said that I needed to install an update, but it is the same update as indicated before. what do I do in this situation. I looked…
-
Win 11 Program Not Working Correctly
Sorry if I put this in the wrong category. I am new to this. After yesterday's 12 July 2023 "Windows 11" update. I can no longer load "Safepay" within "Bitdefender" and instead from newly installed 'Start Menu' dated from yesterday as well. I prefer to have it working in "Bitdefender" over using the 'start menu'. Also…
-
Password Manager
I really messed up! I forgot my Password Manager password. All of my passwords are in the manager. I have guest at my password so many times that now I can't remember any of them except bitdefender, which I wrote down. I know I can reset my password manager but from what I understand I will lose all of my passwords and…
-
Do I need to reinstall Bitdefender or is there a different problem?
I downloaded and installed Bitdefender Total Security a couple months ago and didn't have any issues with it. Recently I scanned with the rescue environment as well as use the one click optimizer due to persistent high disk usage and slow performance (which I suspected was either due to a resilient threat or errors). No…
-
it has been 5 hours and still it is scanning why?
why it is taking so long to scan i only wanted to scan my c drive but it has been 5 hours and still it is scanning
-
Suspicious connection blocked notification for msedge.exe
Hi, I have recently started getting notifications on bitdefender's online threat protection, but I am not sure whether they are a false positive or not - as they application that is triggering it is msedge.exe. I have recieved a notification like this almost every day. I am using Bitdefender Total Security on a Windows 11…
-
Bitdefender Agent will not uninstall
I have successfully un-installed Bitdefender total security from my Windows 11 laptop, but it has left an entry "Bitdefender Agent" in the list of installed programs. But when I try to un-install it an error box pops up that says "Windows cannot find C:\Program Files\Bitdefender Agent\26.0.1.244\installer\installer.exe" I…
-
Bug: Settings password keeps getting reset
I have noticed that Bitdefender Total Security's settings password keeps getting reset for no reason, this happens randomly, I had to set it again like three times over this week, and I only noticed this by chance while checking my settings and finding out the toggle is off. This is especially problematic because I can't…
-
Refund
Hi Admin. I raised Tickets # 1008405364 for the cancellation of automatic subscription and refund of my amount but did not get any response. I don't know from where to track my ticket, kindly help me. Thanks & Regards, Thomas
-
Bitdefender Security installation is launched, but does not install
I have alreday installed it OK in 3 devices. Last one is a W10 PC (legal), i7 sufficient disk space. I have tried several times the installation (in Administrator role), but the furthest it goes is to ask me authorize the launch of the downloaded file. And it is my best and key domestic device. No proxy. Please provide me…
