-
How do you get to a "403 Forbidden" web site?
www.metronet.com comes up as "403 Forbidden". Interesting as they are my service provider and I would like to get there to pay my bill.
-
Lost My Bitdefender Total Security Software Password
Hi, I lost my Bitdefender Total Security software password. How can I reset it? This is the password to change settings in the app. I can still reach Bitdefender Central. Operating System: Microsoft Windows 10.0.19045 Bitdefender Total Security: Build 27.0.44.217 Thank you.
-
BITDEFENDER FAILS AFTER WINDOWS 10 UPDATE ON 11/14/2024
Bitdefender will not work or reinstall after yesterday's Windows 10 update. This has been escalated because the instructions from Lori P. failed. The uninstall tool worked; however, every attempt to reinstall failed with an error message that indicated all related directories could not be cleared. Therefore, I have…
-
Do i need to permanently disable Windows Defender in Win 11 ?
I'm sorry, but as a complete newbie to Windows 11 I am totally confused ! My question is: I have downloaded and installed BD today, but do i now need to permanently disable Windows Defender in Win 11 ?
-
Two-factor authentication
Good day, I have created a new account so that I can describe my problem here in the expert community. I just reset my mobile phone and now I no longer have access to the installed 2-factor authentication. Unfortunately, this happened when i reset my mobile phone that have authenticator apps. Now i want to access my…
-
Windows installation of BD Family Pack over existing expiring BD install doesn't work
I have BD Total Security installed currently. It is expiring tomorrow. I purchased BD Family pack from NewEgg because the renewal price for my installed software is ridiculous. I've downloaded the new Family Pack version. When I try to install it I get the blue circle that runs for about 30 seconds (flickers a couple of…
-
BitDefender Total Security and command line scanner
Hello, does BitDefender Total Security include command line scanner? If so, what is the name and where is located.
-
multiple connection errors trying to connect to scan32.com
Does anyone know what causes tis and how to stop it? chrome.exe attempted to establish a connection relying on an unmatching security certificate to scan32.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.Add to exceptions
-
Attack timeline involving compattelrunner
Hello, I am trying to understand this sequence of events from a "threat blocked on your device" due to real time protection: 1) 05:28 Wininit.exe executes services.exe 2) 05:31 services.exe executes svchost.exe 3) 5:40 svchost.exe executes compattelrunner.exe 4) 5:41 (more than a minute later) a FreeFileSync file get…
-
ExplorerPatcher detected as false positive
I have been using ExplorerPatcher (on github, apparently I have to "be around longer" to post a link, despite working in IT for over about 30 years now) on Windows11 for over a year. Bitdefender will no longer allow me to download the Setup file, claiming (incorrectly) that it is infected with a "Generic Trojan". Despite…
-
bduserhost.exe is False Positive
So I was browsing process explorer and noticed that bduserhost.exe was flagged by the virustotal function. It was flagged only 1 time by a small time AV on virustotal. I'm pretty sure this is a false positive. I would also like to point out this virustotal flag appeared after I updated Bitdefender Total Security to build…
-
Not a techy person, websites stopped working
Didn't know what topic to select. Sorry. I have websites that randomly stop working. I can no longer sign in to www.fold3.com (a paid website I've used for several years, owned by ancestry.com). I get a page that says "Access Denied." (subscription is paid and current) Today I tried to open a website to a medical company…
-
Is there a way to use SafePay on iOS?
When traveling I prefer to bring a phone and iPad, leaving the “big” computer at home. I’d like to have the security of SafePay when doing online banking or other sensitive transactions, but don’t see a way to activate it on the iOS devices. Am I missing something in the setup? If not, that seems like a glaring oversight…
-
Does Bitdefender Total Security include an anti virus software or does it only scan for malware?
I'm a bit confused.. When I go to the BitDefender Central page. Under "My device" I can click on my desktop… After clicking on my desktop I have the choice to scan and detect my computer for "Malware". It says nothing about viruses so I'm a bit worried that this software only scans for Malware, and not viruses. So does…
-
Password issues for Bitdefender Total Security
I installed Bitdefender Total Security on my windows laptop. I have the Bitdefender password and can easier login on Central and even change THAT password, but evidently it's not the same PW for the Total Security app. How do i resent the PW for Total Security?
-
Recover CD ISO USB Bootable Media
Does Bitdefender not offer a product for a USB bootable media recovery system anymore? I was under the impression that it came with the total security package but I cannot find a download or setup anywhere.
-
SafePay doesnt support Virtual Printing !!
It's a very difficult situation. I often need to print the PDF of any transaction i made. If i cant even print in SafePay, then it's a serious matter of concern. Fortunately, i have a physical printer and i can workaround with this "peculiar" situation but what about those who don't own a printer. Isn't SafePay completely…
-
Can anyone help please with Total Security - Remote Desktop local lockdown
Hi, I have a server that this running internally on a public IP address, on IP B and a development PC that is running on IP A. The Server is port forwarding only port 8043 but its still a risk for ingress. I want to isolate the server so that svchost.exe can only be connected to incoming (not outgoing) through remote…
-
Bitdefender Updates Now Working in China, But Login Issues Persist
Recently, I discovered that Bitdefender can now be installed online without the need for my router to use a VPN. However, I encountered a frustrating problem when trying to log in to my Bitdefender account. I received the following error message: "Unable to connect to the server. Sorry we are unable to connect to the…
-
Concerning exploit detected notification
Hello, I have recently gotten a notification from Bitdefender total security saying that an exploit was blocked from some IP address - I have blurred it out just in case it is sensitive info. Bitdefender does not detect this as malware and I am not what to do about the exploit. Please could someone tell me what to do about…
