Mail via pop3 is not scanned

elmin

Hello,

I am new to Bitdefender Total Security after migrating from Kaspersky Internet Security (we all know why 😱 )

Bitdefender Total Security Version: 26.0.14.65

Thunderbird 91.8.1 (64 bit)

When I set STARTTLS encryption in my e-mail configuration, Bitdefender doesn't seem to scan e-mail.

But when the encryption is set to "plain text" (this is not a secure option), in the headers of incoming e-mails I can see:

X-BitdefenderWKS-SpamStamp: Build: [Engines: 2.16.2.1410, Stamp: 3],
 Multi: [Enabled, t: (0.000009,0.004204)], BW: [Enabled, t: (0.000029),
 whitelisted: my@mail.com], RTDA: [Enabled, t: (0.049689), Hit: No,
 Details: v2.36.0; Id: 15.52k35t.1g15voreo.1k5mc; mclb], total: 0(775)
X-BitdefenderWKS-Spam: No - 0

Does Bitdefender not scan e-mail messages when starttls is set?

Flexx

https://community.bitdefender.com/en/discussion/91416/mail-via-pop3-is-not-scanned

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Regards